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Family Selection at Grand Palladium Vallarta Resort & Spa - All Inclusive
Punta Mita 20.75404000, -105.45507000, Carretera Punta De Mita Km. 11.5 Bahía De Banderas, Nayarit México (Show on Map)
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Resort with All Inclusive Packages
Luxury Resort
Eco Friendly Resort
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Gym
Resort with Tennis Courts
Resort for Yoga
5-Star Resort
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, by using an app
Yes, by using an app
Do the hotel's main entrance doors open automatically?
No
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
No
No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 2 hours.
Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Yes
Are luggage trolleys sanitized after each use?
Yes
Yes
Do you sanitize guests' keys/cards?
Yes
Yes
Do you provide thorough cleaning of the rooms?
Yes
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No
No
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Yes
Limitations
Are elevator rides limited?
There are no elevators
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Yes
Does the hotel operate at a limited capacity?
Yes, up to 30% of the rooms can be occupied
Yes, up to 30% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No
No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
No
Do you provide disinfecting wipes in each room?
No
No
Are there hand sanitizing stations throughout the hotel?
Yes
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Yes
Do you use physical distancing markers?
Yes
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No
No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Yes
Are rugs removed from guest rooms?
Yes
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes
Yes
Are air purification and sanitization devices installed?
Yes, in public areas
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
No
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Yes
Do you offer contactless delivery for in-room dining?
Yes
Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
SGS International Certification Services Ibérica S.A.U.
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Yes
Do your staff practice social distancing guidelines?
Yes
Yes
Are there dedicated isolation zones on property?
Yes
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: a) Dedicated office for medical assessment b) Dedicated isolated rooms c) Specific constantly trained Sanitary team (Housekeeping, Room Service and Maintenance) d) Rooms are kept in quarantine once is vacant.
Yes
Details: a) Dedicated office for medical assessment b) Dedicated isolated rooms c) Specific constantly trained Sanitary team (Housekeeping, Room Service and Maintenance) d) Rooms are kept in quarantine once is vacant.
Is there a doctor available either on-site or on-call?
Yes
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
All services are provided, followed by strictly Health and Security protocols.
All services are provided, followed by strictly Health and Security protocols.
Has the hotel closed during the pandemic?
Yes
Reopening Date: July, 01 2020
Yes
Reopening Date: July, 01 2020
Additional Information:
Additional information may be provided at request.
Additional information may be provided at request.
Answers last updated by Family Selection at Grand Palladium Vallarta Resort & Spa - All Inclusive
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