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Hilton Queenstown Resort & Spa

Queenstown , Kawarau Village, 79 Peninsula Road (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Queenstown Resort & Spa is a luxurious and comfortable hotel that offers a peaceful retreat away from the bustling town of Queenstown. The stunning lakeside location with breathtaking views is perfect for those seeking a relaxing stay. The hotel offers exceptional views of Lake Wakatipu and is situated in a beautiful space. The staff were consistently praised for being pleasant and helpful. The breakfast at Hilton Queenstown Resort & Spa is a must-have experience during your stay with a great variety of food presented at the buffet. The rooms are well-appointed with comfortable beds and great views of the lake. The hotel offers a clean and comfortable stay with many guests praising the spotless rooms and high level of maintenance. The spa facilities are amazing with guests enjoying massages and facials that were among the best they've ever had. The indoor pool is a hit with visitors, especially among kids. The hotel is family-friendly and offers spacious rooms with great facilities. For ski enthusiasts, the hotel offers a prime location with equal distance to both Coronet Peak and The Remarkables ski resorts. The Hilton Queenstown Resort & Spa is a brilliant hotel that provides comfortable luxury, all from the reputable Hilton Hotel brand. Overall, it's a perfect place for a romantic getaway or a relaxing stay with family and friends.
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Categories

Resort with Rooms With Jacuzzi / Hot-tub

Luxury Resort

Resort near Golf Courses

Resort near Ski Resorts

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Heated Pool Indoor Pool

Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

Resort with Indoor Pool

Resort with Heated Pool

Room Types

King Room This spacious room features air-conditioning, a fireplace, lounge suite, a work desk, balcony or a terrace. It also includes floor to ceiling windows and a bathroom with 2 basins, a separate bath and walk-in shower as well as Peter Thomas Roth toiletries. All rooms include village or mountain views.

One-Bedroom Suite Situated on the high floors, this luxury suite features lake views and a spacious, separate living room with a fireplace, work desk, lounge suite, air-conditioning and a private balcony with floor to ceiling windows. A second flat-screen TV is located in the large bedroom. Please note interconnecting rooms are available. Please use the special request box when booking or contact the property using the contact details found on the booking confirmation.

Lake Front King Room with Hot Tub Situated next to Lake Wakatipu, behind a native garden, this room features a hot tub, lake-facing terrace and air-conditioning. It also includes a fireplace, lounge, work desk, floor to ceiling windows and a lovely bathroom.

Deluxe King Room LakeView This room features spectacular views of Lake Wakatipu. It features air-conditioning, a fireplace, sofas, a work desk, balcony or terrace, floor to ceiling windows and a lovely bathroom.

Queen Room - Mobility Access This is a spacious room with disability access.

Twin Room This spacious room features a gas fireplace, an LCD TV and a balcony or patio.

Deluxe Twin Room Lakeview Features stunning views of Lake Wakatipu, a gas fireplace and a balcony or patio.

Two-Bedroom Apartment with One Bathroom This apartment features a private balcony, kitchen facilities and a separate lounge area with a flat-screen TV. Housekeeping is provided every third day. A rollaway bed is available at an additional cost.

Two-Bedroom Lakeview Apartment with Two Bathrooms This apartment features a private balcony offering lake views. It has kitchen facilities and a separate lounge area with a flat-screen TV. Housekeeping is provided every third day. A rollaway bed is available at an additional cost.

One-Bedroom Residence This apartment features kitchen facilities and a separate lounge area with a flat-screen TV.Housekeeping is provided every third day.

King Hilton Deluxe Plus Located opposite Lake Wakatipu, this modern room features a lounge area, a sofa, gas fireplace, 32-inch flat-screen TV and WiFi. It also includes a stylish bathroom with a separate shower, bath and windows that look out to the lake.

About Hilton Queenstown Resort & Spa

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Guest Reviews

8.1

Very Good

Location

The Hilton Queenstown Resort & Spa boasts a stunning lakeside location with breathtaking views, perfect for those seeking a peaceful retreat away from the bustling town of Queenstown. Guests raved about the easy access to walking and bike tracks, as well as the convenience of the water taxi to get to and from town. The hotel is only a 10-minute ferry ride away from Queenstown, making it accessible yet secluded. The staff were consistently praised for being pleasant and helpful. Guests with cars found the location ideal, while those without vehicles found the water taxi convenient and fun. The hotel offers exceptional views of Lake Wakatipu and is situated in a beautiful space. The rooms are well-appointed with some of them even featuring direct access to the lake. The stunning views, lovely location and exceptional staff make the Hilton Queenstown Resort & Spa a brilliant choice for a relaxing stay.

Breakfast

The breakfast at Hilton Queenstown Resort & Spa is a must-have experience during your stay. Guests raved about the great variety of food presented at the buffet with freshly cooked options coming out all the time. The view over the lake adds an element of serenity to your morning meal. The complimentary breakfast included in some packages and the on-site restaurant for dinner and breakfast were loved by guests. Many remarked that the food and drinks were fabulous and the buffet was beautiful with a great selection. Some guests suggested improving coffee options for those on the go. While some felt the breakfast options could have been more diverse, overall, breakfast at Hilton Queenstown was a delightful treat.

Rooms

Hilton Queenstown Resort & Spa has beautiful and spacious rooms with comfortable beds and great views of the lake. Guests praise the cleanliness of the rooms and love the large bathrooms. Many rooms also come with a balcony and fireplace. The King Hilton Relaxation Room is highly recommended for a luxurious experience. However, some guests did report stains on the walls, furniture and carpets and feel that the rooms could use some maintenance and updating. Some rooms were also smaller than expected and some guests had mobility issues with awkwardly shaped rooms. Despite these issues, the hotel offers excellent accommodation with good facilities and convenient location.

Beds

The Hilton Queenstown Resort & Spa provides a variety of bed options with guests praising the super comfy and incredibly comfortable beds with beautiful sheets and pillows. However, some reviewers comment that the beds are too soft or old and sagging, which may cause discomfort for those with bad backs. Overall, most guests appreciate the comfy beds and find them to be very comfortable, along with nice towels and toiletries. It is worth noting that some guests who paid for a deluxe king room were disappointed to receive two single beds pushed together.

Cleanliness

The Hilton Queenstown Resort & Spa offers a clean and comfortable stay with many guests praising the spotless rooms and high level of maintenance. While some guests did mention stains on carpets and furniture, overall the hotel was well-maintained and well-kept. Bathroom cleanliness was a mixed bag with some guests finding it dirty while others found it clean. Housekeeping and service could be a bit more consistent with some guests experiencing issues like unclean glasses and a lack of supplies in their rooms. The facilities could also use a bit of improvement with some guests noting issues like non-functioning bathroom fans and sauna. However, for the most part, the hotel offers a relaxing and clean space for your stay in Queenstown.

Staff

The staff at Hilton Queenstown Resort & Spa received high praise from guests with many commending their friendliness, helpfulness and accommodating nature. There were a few reviews mentioning slower check-in due to conferences and a shortage of staff, but overall, guests felt that the staff were an asset to the hotel. The reception area and the concierge were specifically mentioned as being beautiful and friendly. Some guests noted that certain receptionists were not helpful, but higher-level staff like the manager were exceptional. The spa facilities also received high marks for their exceptional service. Despite a few negative experiences with inexperienced staff, many guests felt that the staff made their stay worth it and went above and beyond to ensure their comfort.

Spa

The Hilton Queenstown Resort & Spa offers an amazing spa experience according to past guests. They rave about the amazing facilities such as the gym, pool, sauna and steam rooms. The spa itself gets high marks as well with many guests enjoying massages and facials that were among the best they've ever had. Even the outdoor spa was noted as being very nice. Though a few guests mentioned some issues, such as the spa not being open during their stay or the spa bath not working, overall the facility received great reviews. The separate male and female saunas and steam rooms upstairs from the pool were also appreciated. Whether you're looking to relax after a long day or indulge in a luxurious spa treatment, the Hilton Queenstown Resort & Spa has everything you need.

Pool

The Hilton Queenstown Resort & Spa has been receiving rave reviews from guests, specifically for their amazing facilities such as gym, pool, spa, sauna and steam rooms. The pool area has been described as "amazing" with photos of it being the main reason for some guests to book their stay. While some guests wished for an outdoor pool option, others loved the indoor pool - especially children. However, there were some complaints about the temperature of the pool being too cold. The hot tub was also mentioned with some guests finding it expensive and unavailable for use during dinner. Nonetheless, the views, pool and spa have been deemed worth the money. Despite some facilities being out of order such as the hotel hot spa, guests remained impressed with the heated indoor pool and lovely surroundings. Overall, the pool area has been a popular highlight of the hotel, along with the views from the balcony and amazing water.

Parking

The Hilton Queenstown Resort & Spa offers onsite parking with valet service, however guests were not always aware of the extra charge for parking when booking. Parking costs ranged from $16 to $40 per night, which some guests found rather expensive. The hotel's parking options were described as hit-and-miss with a limited number of spaces, resulting in some guests having to park on the main road, a 5-minute walk away. However, some guests mentioned free street parking nearby. Some guests found the parking entrance rather chaotic and confusing and some had trouble finding a park close by or had their bags misplaced. Despite this, the hotel offers a ferry to regularly take guests into Queenstown, which can save on parking costs. Overall, parking in Queenstown can be an issue, so it's worth factoring in the cost when comparing the Hilton with other options.

Family

If you're looking for a family-friendly hotel in Queenstown, Hilton Queenstown Resort & Spa might just be the perfect place for you. The hotel is accessible by a free ferry and offers very spacious rooms with great facilities. You don't have to worry about exploring Queenstown since this hotel is perfect for a relaxing getaway with kids. The hotel offers 3 rooms for a family of 5, making sure that everyone is comfortable during their stay. The indoor pool is very popular with kids who love the heated pool. The hotel also offers a make-your-own-waffles station that kids absolutely loved. Although it would be nice to have adjoining rooms, the high-quality rooms make up for it. Most guests thoroughly enjoyed their stay here and would 100% be returning. Although some facilities were not available during their stay, it doesn't take away from the overall positive review of the hotel.

Ski

For ski enthusiasts, Hilton Queenstown Resort & Spa offers a prime location with equal distance to both Coronet Peak and The Remarkables ski resorts. The easy ski bus access and water taxi make it a convenient choice. The views of the gorgeous lake are breathtaking and walking around Kelvin Heights is a nice alternative to exploring Queenstown. While there is no shuttle to Queenstown, the public ferry offers a reasonable price and runs regularly on weekends. Despite some housecleaning timing issues and a missed offer for drying rooms for ski equipment, guests thoroughly enjoyed their stay and would 100% return for a relaxing getaway and spa experience after a long day on the slopes.

Rooms with Jacuzzi / Hot-Tub

At the Hilton Queenstown Resort & Spa, guests can enjoy a luxurious stay with access to their own private hot tub or jacuzzi. The spacious rooms offer plenty of room to stretch out with some even featuring a cozy gas fire to add to the ambiance. Those lucky enough to have a functioning jacuzzi or hot tub in their room rave about how amazing it is to relax in after a day of exploring. However, some guests did report that their spa wasn't working or was unavailable during their stay. Despite these rare inconveniences, the overall consensus is that having a hot tub or jacuzzi in the room is a real treat at this lovely resort.

Indoor Pool

Guests rave about the indoor pool at the Hilton Queenstown Resort & Spa! It's the perfect place to unwind after a long day exploring the surrounding area. While the spa area could have benefited from clearer instructions, the pool itself is large and well-heated. It's especially popular among kids, who love splashing around in the water. The sauna is also a great addition to the facility. Unfortunately, the spa pool was unavailable during some guests' stays, but overall the indoor pool is a hit with visitors. So if you're looking for a relaxing getaway, the Hilton Queenstown Resort & Spa's indoor pool is the place to be!

Luxury

The Hilton Queenstown Resort & Spa is a luxurious hotel that provides a comfortable and high-quality stay for its guests. With prices that are reasonable for an up-market hotel, it's no surprise that it's the hotel of choice for many visitors to Queenstown. The hotel boasts stunning views overlooking the lake and its King Hilton Relaxation Rooms are the epitome of luxury, providing exceptional service akin to a champagne experience on a beer budget. Despite one guest stating that the price didn't feel like luxury, many others describe the hotel as amazing and five-star with spectacular views and numerous room comforts. Families will appreciate the large rooms and friendly staff with incredible food and a perfect location that's easily accessible via water taxi. Although some guests felt that the hotel lacked in facilities, overall, it's a brilliant hotel that provides comfortable luxury, all from the reputable Hilton Hotel brand.

Romantic

If you're looking for a romantic getaway, the Hilton Queenstown Resort & Spa is definitely worth considering. With its idyllic location just outside Queenstown, you can enjoy a quiet and relaxing stay while taking in fantastic views of Lake Wakitipu. From enjoying breakfast overlooking the lake to cozying up by the fire pit with drinks, there are plenty of opportunities to create special moments with your loved one. And the little touches, such as complementary chocolates and even a bottle of wine or champagne for anniversaries or engagements, make your stay even more memorable. With luxurious rooms featuring in-room fireplaces, you're sure to feel cozy and comfortable during your stay. Overall, a weekend away at the Hilton Queenstown Resort & Spa is a romantic experience you won't forget.

Yes, Hilton Queenstown Resort & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Hilton Queenstown Resort & Spa.

No, Hilton Queenstown Resort & Spa doesn't allow dogs.

Yes, parking facilities are available at Hilton Queenstown Resort & Spa.

Yes, Hilton Queenstown Resort & Spa has a gym.

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