World > South America > Ecuador > Pichincha > Quito > Quito > Hotels in Quito > Sheraton Quito

Sheraton Quito

Quito , Avenida Republica De El Salvador, 36-212 (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sheraton Quito is a highly recommended five-star hotel with exceptional facilities and services. Guests praise the hotel's prime location in the heart of downtown with easy access to restaurants and shops and its safety measures. The breakfast buffet is highly recommended with a variety of local and European flavors, although some guests note that options for celiac guests could be improved. The rooms are spacious, clean and comfortable with excellent beds, although some guests note that the decor could be updated. The hotel's cleanliness is described as "super clean" and "impeccable," and the staff is friendly, helpful and accommodating. Despite a few negative reviews regarding price and insufficient reception staff, the Sheraton Quito is recommended as the best place to stay in Quito.
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Categories

Luxury Hotel

Hotel for Honeymoon,

Hotel with Spa,

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking,

Hotel with Gym,

5-Star Hotel

Hotel where Dogs Stay Free

Room Types

Standard Double Room The double room offers air conditioning. The unit has 2 beds.

Standard King Room The double room features air conditioning. The unit has 1 bed.

Deluxe Double Room with Two Double Beds The twin room offers air conditioning. The unit offers 2 beds.

Deluxe King Room The double room features air conditioning. The unit has 1 bed.

Deluxe King Suite The air-conditioned suite is furnished with a desk and a seating area. The unit offers 2 beds.

About Sheraton Quito

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Guest Reviews

8.7

Very Good

Location

The Sheraton Quito hotel receives high praise from guests regarding its prime location. Located in the heart of downtown, guests can easily access many restaurants and shops, including the Quicentro Norte mall right beside the hotel. The hotel is situated in a safe area, which guests appreciate given Quito's recent increase in crime. Guests are also happy with the attentive and friendly staff and the cleanliness of the hotel. The location is considered excellent with many attractions within walking distance. Additionally, the hotel has implemented safety measures to ensure a comfortable and secure stay for guests. Overall, the Sheraton Quito is an excellent choice for travelers looking for a convenient and safe location.

Breakfast

Guests at Sheraton Quito rave about the amazing breakfast options, including a fruitful and delicious buffet with a variety of local and European flavors. The location of the hotel is also highly praised with helpful staff and a great club floor deal. However, some guests note that the breakfast options for celiac guests could be improved and that the price of breakfast is quite high compared to outside options. Despite the cost, the buffet on weekends is highly recommended with a wide variety of Ecuadorian dishes. Overall, the breakfast and food in general receive high marks from guests with a few exceptions.

Rooms

Sheraton Quito offers a beautiful and elegant hotel with excellent customer service. The rooms are spacious, very clean and comfortable with A1 beds. Although some guests were disappointed with the lack of a fridge, the modern facilities and impeccable showers more than make up for it. Though some guests had poor views from their rooms, they still enjoyed the comfort and cleanliness of their accommodations. The hotel is conveniently located for business and has many restaurants nearby. Some guests noted that the decor could be updated, but overall the rooms were excellent and without noise disturbances. With the exception of a few negative comments on small beds or miscommunication about room views, guests universally praised Sheraton Quito's rooms as comfortable, spacious and clean.

Beds

The Sheraton Quito hotel offers very comfortable and well-equipped rooms with excellent beds. Despite some guests receiving rooms with poor views, the comfort of the bed made up for it. The beds are described as huge and expensive and overall, the rooms are very comfortable. The hotel provides a range of bed sizes, from matrimonial to king and guests highly praise the quality and comfort of the beds. Some rooms have blackout curtains for a good night's sleep. Overall, the hotel's location and top-quality bedding make for a comfortable and enjoyable stay.

Cleanliness

Guests of the Sheraton Quito have been extremely pleased with the level of cleanliness at the hotel. In fact, many have described it as "super clean" and "impeccable." The hotel's location has also been praised, as it is conveniently situated in a great spot. Guests have commented on the clean and tidy rooms and the great service provided by the friendly staff. However, some guests have brought up concerns about cleaning measures during COVID-19 and one reviewer noted issues with small things left behind on the floor. Despite these minor issues, most guests have been very happy with the hotel's cleanliness and organization.

Staff

Guests of Sheraton Quito rave about the hotel staff, describing them as friendly, helpful, attentive and accommodating. The overall level of service is excellent with the front desk staff receiving special praise for their warmth and efficiency. Some guests note that the staff at the restaurant and bar are particularly attentive, while others appreciate the service they receive throughout the hotel's public spaces. The hotel's location is also a major selling point mentioned by guests with many noting its convenience and accessibility. Additionally, guests enjoy the hotel's Club Floor and its included amenities and praise the delicious breakfast spread. While a few guests had minor issues with communication or responsiveness from some staff members, the overwhelming majority of reviews are extremely positive and commend the quality and attentiveness of the hotel's personnel.

5 Star

The Sheraton Quito is a five-star hotel that has received exceptional reviews from its guests. Many guests have described their stay as perfect, superb and the best hotel in Quito. The facilities and services provided by the hotel have been noted as excellent with guests highly recommending their experience. The hotel's atmosphere is described as amplio y confortable with a buen ambiente en el bar. Guests have rated the hotel as excelente, formidible and Super Aufenthalt. The personal attention and customer service provided by the staff have also been exceptional. However, a few negative reviews have been noted regarding the price and insufficient reception staff. Despite these, the Sheraton Quito has been recommended as the best place to stay in Quito with a perfect location and friendly staff.

No, Sheraton Quito doesn't have any pool.

Yes, a spa is available at Sheraton Quito.

Yes, Sheraton Quito welcomes dogs.

Yes, parking facilities are available at Sheraton Quito.

Yes, Sheraton Quito has a gym.

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