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Home2 Suites By Hilton Rapid City

Rapid City , 621 Watiki Way (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHome2 Suites By Hilton Rapid City is a great choice for travelers looking for a convenient and well-located hotel. Guests have praised the hotel for its fantastic location and connectivity to different tourist activities in Rapid City. The hotel also offers excellent breakfast with a great variety of options that many guests have raved about. The rooms are clean and spacious with modern facilities that make the stay more comfortable. Guests have commended the hotel's friendliness and helpfulness of the staff with many citing them as the highlight of their stay. Additionally, the hotel offers pet-friendly accommodations that welcomed dogs without any extra charges. Overall, while some guests have had minor issues, the vast majority of guests have found Home2 Suites By Hilton Rapid City to be a comfortable and enjoyable experience.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Hotel with Swimming Pool

Does your hotel have a swimming pool? No

Answers last updated by Home2 Suites By Hilton Rapid City

Hotel with Free Wi-Fi

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types

King Studio Suite - Non-Smoking The unit has 1 bed.

King Studio Suite - Mobility and Hearing Access/Non-Smoking The studio features air conditioning, a tea and coffee maker and heating. The unit has 1 bed.

King Studio Suite - Hearing Access/Non-Smoking The unit has 1 bed.

One-Bedroom King Suite - Non-Smoking The unit offers 1 bed.

Queen Studio with Two Queen Beds - Non-Smoking The unit offers 3 beds.

Queen Studio with Two Queen Beds - Mobility and Hearing Access The unit has 2 beds.

Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking The unit has 3 beds.

About Home2 Suites By Hilton Rapid City

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Guest Reviews

8.2

Very Good

Location

If convenience is what you're after on your trip to Rapid City, Home2 Suites by Hilton has got you covered. The location is truly amazing with guests praising it with phrases like 'great location', 'perfect' and 'convenient'. The hotel is located just off the interstate, which means you're only a short drive away from restaurants, stores and various attractions. Although some guests mention that the road leading to the hotel and its neighboring establishments isn't clearly marked, you'll find that the hotel is still nestled in a prime spot, central to many tourist activities. Kids will especially love that the hotel is connected to the waterworks and Perkins and is near a water park.

Guests who are particular with location in relation to working out will appreciate the great gym and location combo, while those who prioritize proximity to other hotels will find that they're very close by. For guests who are looking for a good deal, the hotel's 'good rate and location' will surely be appealing.

Although some guests had to weave through two other parking lots to get to the hotel entrance due to ongoing construction, they still found the location convenient. Once the construction is over, the hotel will undoubtedly have even more to offer in terms of location. Overall, it's easy to get to the hotel and each attraction is within a short drive. With a location this great, Home2 Suites by Hilton Rapid City is definitely worth checking out!

Breakfast

Guests of Home2 Suites By Hilton Rapid City have a lot to say about the breakfast at the hotel. Many reviews rave about the excellent breakfast with a great variety of delicious options and a well-presented layout. Some even describe the breakfast as fantastic and wonderful and a huge hit with their kids. The coffee bar also receives praise for its great selection of teas. However, some guests were disappointed with the selection and quality of breakfast options and thought there could be more health options or a bit more variety. A few guests found the breakfast to be substandard or atrocious, while others acknowledged the limitations imposed by Covid-19 precautions. Overall, guests were pleased with the cleanliness and courteous staff at the hotel. As breakfast starts at 7 am only, those who need to leave early in the morning should take note.

Rooms

The Home2 Suites By Hilton Rapid City offers modern and clean rooms that are spacious and well-equipped with up-to-date facilities, including a mini kitchen with appliances. Guests loved the comfort of the beds and the size of the suite rooms, which are stocked with eating utensils and dishwashers. The rooms were also clean and practically furnished, as well as accommodating with spacious layouts and kitchen amenities. While some guests had minor issues of missing bedding or coffee supplies not being checked, overall the majority of guests enjoyed the spaciousness and comfort of the rooms. Additionally, guests appreciated the friendly staff and the fact that the hot water in the shower lasted forever. However, there were some complaints of mildew stains or finger smudges in certain areas of the hotel, but these were not reflective of the majority of reviews. Overall, the Home2 Suites By Hilton Rapid City with its outstanding and spacious rooms, is a great choice for travelers seeking a comfortable and modern stay in Rapid City.

Beds

The Home2 Suites By Hilton Rapid City offers a comfortable stay with its super comfortable beds and soft comforters that guests love. While some reviews mention that the beds are a little firm and need to be softer, others appreciate the soft sheets and comfy mattresses. The pillows, however, seem to be a common complaint with several guests stating that they are old and hard as bricks. Although a few guests had uncomfortable experiences with their beds and mentioned bed bugs, most guests express their satisfaction with the comfortable beds. The spacious suites come with nice large TVs, adding to the overall pleasant stay at the hotel.

Cleanliness

Guests of the Home2 Suites By Hilton Rapid City have praised the hotel's cleanliness, describing it as clean, modern and welcoming. Many rooms were reported to be very clean with the lobby and facilities also meeting guest expectations. However, a few reviewers did note dirty aspects such as cobwebs, dirty carpets and unclean bathrooms. Despite these minor issues, the hotel generally received high marks for cleanliness and comfort with many guests commending the friendly staff and cozy atmosphere.

Staff

Guests of Home2 Suites By Hilton Rapid City have raved about the friendliness and helpfulness of the staff with many citing them as the highlight of their stay. The staff has been described as amazing, excellent and super friendly, always willing to go the extra mile to ensure guests are comfortable and happy. While a small number of guests have had negative experiences with staff, the vast majority have found them to be polite, professional and attentive. From the front desk to the bar and kitchen, guests have praised the staff for their kindness and thoughtfulness. There have been instances of confusion and construction, but overall, guests have been impressed with the excellent customer service provided by the staff at this Hilton property.

Pool

Home2 Suites By Hilton Rapid City is a great pick for families traveling to South Dakota. Guests rave about the hotel's quick access to the indoor water park which is perfect for a fun morning with the kids. Hearing their laughter from the pool was a pleasant surprise for many guests. The indoor water park is connected with a fantastic kid area and located just downstairs. Although the water park/pool closes at 9, guests still enjoyed their time at the swimming park. The convenience of charging all your water park expenses to your room is also a great feature. We recommend checking out the indoor water park for yourself, as guests claim it's a great plus to the hotel. However, it's important to note that the water park is not included in the price and may mislead you from the hotel's pictures. Overall, guests loved the inside swimming pool, which also has a fire pit outside for a cozy evening with the family.

3 Star

Home2 Suites By Hilton Rapid City offers an affordable price for a first-rate room. Guests have described their stay as very good, superb and excellent when it comes to facilities and services provided. Some guests have mentioned that the room could use a thorough cleaning and the heater was not adequate for the given space. However, the hotel is comfortable and most guests have had a good experience. Some guests were disappointed and their stays were compromised by unremoved trash and undisclosed pet fees. One guest even rated their stay a 4 out of 10. Despite some negative reviews, the majority of guests have found Home2 Suites By Hilton Rapid City to be a comfortable and enjoyable stay.

Dog Friendly

Travelling with a furry friend can be a challenge, but Home2 Suites by Hilton Rapid City has made it easy with their pet friendly facilities and services. Guests have been delighted with the hotel's approach to pets, allowing them to bring in their furry friends without any extra charges. Not only are pets allowed, but the hotel is very pet friendly with guests petting each other's dogs in common areas. Even though a few reviewers mentioned too many barking dogs, the friendly environment more than made up for it. Guests have also been pleased with the dog-friendly amenities, from the quick grab omelets for dogs to the trails that schnauzers love. However, some guests were disappointed with the lack of information regarding pet fees with one reviewer paying $50 for pet fees after being told it would be waived. Nonetheless, Home2 Suites by Hilton Rapid City remains an excellent choice for travellers with furry friends due to its pet-friendly policies and friendly atmosphere.

Yes, Home2 Suites By Hilton Rapid City has pool(s) that belong to one or more of the following categories: . For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Home2 Suites By Hilton Rapid City.

Yes, Home2 Suites By Hilton Rapid City welcomes dogs.

No, parking facilities aren't available at Home2 Suites By Hilton Rapid City.

Yes, Home2 Suites By Hilton Rapid City has a gym.

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