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MainStay Suites Rapid City

Rapid City , 3321 Outfitter Road (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, MainStay Suites Rapid City is a fantastic option for travelers seeking a comfortable and welcoming stay. The hotel's staff is consistently praised for their friendliness and helpfulness with guests particularly impressed by the front desk and breakfast teams. The hotel also offers a range of amenities, including loaner games and kitchen items, which guests appreciate. While there were a few negative comments about staffing and management, the majority of reviews are overwhelmingly positive with guests raving about the great rooms and excellent service. One guest even went so far as to pay a worker to clean their room and was extremely satisfied with the results. Despite some concerns about management, MainStay Suites Rapid City is a top choice for travelers looking for a warm and welcoming stay.
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Categories

Hotel for Honeymoon

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Parking

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

King Suite This suite has a microwave, air conditioning and cable TV.

Queen Suite Featuring free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit has 1 bed.

Queen Suite with Two Queen Beds - Non-Smoking Featuring free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and an adapted bath.

Efficiency King Suite - Accessible/Non-Smoking Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area.

Efficiency Queen Suite - Accessible/Non-Smoking Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area.

Efficiency Queen Suite with Two Queen Beds - Accessible/Non-Smoking Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area.

About MainStay Suites Rapid City

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Guest Reviews

7.9

Good

Location

MainStay Suites Rapid City is located in a great central location within the city that allows guests to easily access and explore all the major attractions in South Dakota. The hotel is conveniently located next to I-90, yet guests can still enjoy a peaceful and quiet night's sleep. Guests particularly loved the surrounding area, which is filled with fancy restaurants, sports bars and great breakfast joints like Scooters. Additionally, the hotel is situated away from other hotels, giving it a unique and desirable location. Overall, guests appreciated the great location of MainStay Suites Rapid City and would recommend it to anyone visiting South Dakota.

Breakfast

Guest reviews of the MainStay Suites Rapid City breakfast service were mixed with some guests praising the breakfast lady Kay for her exceptional service while others found the breakfast average or disappointing. Some guests mentioned that the breakfast selection was limited due to COVID-19 restrictions with heavy emphasis on sugary and carbohydrate-rich items. Several guests expressed disappointment with the lack of hot breakfast options, while others found the offerings to be stale or unappetizing. Overall, while the breakfast service at MainStay Suites Rapid City may not be exceptional, it is a convenient option for travelers looking for a simple breakfast to start their day.

Rooms

MainStay Suites Rapid City has a lot of positive reviews from guests, especially about the rooms. The rooms are spacious, clean and comfortable with all the basic amenities needed. The kitchenette is fully equipped with a full-size refrigerator with an ice machine, in-room cooktops, pans, plates and utensils. Some rooms have a stunning view of the mountains. However, a few negative reviews stated that the room size was smaller than other Mainstay properties, some items were missing from the kitchenette and the pull-out sofa was uncomfortable. But overall, the positive reviews outweigh the negative reviews.

Cleanliness

MainStay Suites Rapid City is a great choice for travelers looking for a comfortable and clean stay. Many guests have praised the hotel for its cleanliness with comments like "Everything was very clean," "Room was clean and tidy," and "Very clean rooms and facilities." The hotel offers spacious rooms with comfy beds and great amenities, including dishes, pots and pans. Guests appreciated the cleanliness and comfort of the rooms and felt safe from Covid. However, a few negative reviews mentioned issues with dirty socks and underwear from previous guests and inadequate cleaning service, but these seem to be isolated incidents. Overall, MainStay Suites Rapid City is a top pick for those seeking a clean and comfortable stay in the area.

Staff

MainStay Suites Rapid City is a great choice for travelers looking for friendly and accommodating staff. Guests rave about the warm and welcoming front desk team and the attentive breakfast staff. The hotel even loans out games and extra kitchen items for guests to use. While there were a few negative mentions of poor staffing and inexcusable behavior, most reviews mention the great room and excellent staff. One guest even paid a worker named Jordyn to clean their room and was impressed with the job done. Overall, MainStay Suites Rapid City's workers are awesome, but some guests expressed concerns about management.

Yes, MainStay Suites Rapid City has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at MainStay Suites Rapid City.

No, MainStay Suites Rapid City doesn't allow dogs.

Yes, parking facilities are available at MainStay Suites Rapid City.

Yes, MainStay Suites Rapid City has a gym.

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