Do you accept dogs in all rooms? No, some rooms only: The hotel books our pet friendly guests onto 1 floor to ensure any guest with allergies is not affected
Is there an extra charge? Yes, C$ $30 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? Yes, 30 Kg
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? Yes
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
If unattended the pet needs to be kenneled for the safety of the pet and housekeeping staff
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Waste-disposal bags
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
Additional information The pet fee is $30 per night up to a maximum of $100.
Answers last updated by TownePlace Suites by Marriott Red Deer
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Marriott Commitment to Clean
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Whirlpool
Conference rooms
Has the hotel closed during the pandemic? No
Additional Information: Red Deer has 1 active case.
Pool - open with restricted access due to AB Government COVID-19 restrictions and parameters
Fitness room - open with restricted access due to AB Government COVID-19 restrictions and parameters
Answers last updated by TownePlace Suites by Marriott Red Deer
One-Bedroom SuiteOffering a fully equipped kitchen, this suite features free WiFi and a large desk. A seating area includes a pullout sofa and 42" LCD TV. Free toiletries and a hairdryer are offered in the private bathroom.
Queen Studio with Two Queen BedsOffering a fully equipped kitchen and a dining area, this spacious open-concept suite features two queen beds, free WiFi and a 42" LCD TV. Free toiletries, a hairdryer, and a shower and tub are offered in the private bathroom.
Two-Bedroom SuiteOffering a fully equipped kitchen with a breakfast bar, this two bedroom suite features one king bed and one queen bed, a pullout sofa in the seating area and free WiFi. Free toiletries and a hairdryer are offered in the private bathroom.
King Studio with Sofa BedOffering a fully equipped kitchen, this open-concept suite features free WiFi and large work desk area. A seating area includes a sofa bed and 42" LCD TV. Free toiletries, a hairdryer and large glass shower are offered in the private bathroom.
Yes, TownePlace Suites by Marriott Red Deer has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at TownePlace Suites by Marriott Red Deer.
Yes, TownePlace Suites by Marriott Red Deer welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at TownePlace Suites by Marriott Red Deer.
Yes, TownePlace Suites by Marriott Red Deer has a gym.