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Jo An Palace

City of Rethymno , 8 Dimitrakaki (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsJo An Palace is a highly recommended hotel for travelers who want to be in the heart of the action. The location is unbeatable with easy access to the city center, old town and nearby attractions. The hotel is well-managed with friendly and helpful staff. The breakfast buffet offers a huge range of options and is highly praised for its variety and quality. The rooms are stylish, well-appointed and impressively clean. The beds are extremely comfortable and cozy. The pool is a highlight with both an outdoor and rooftop option and the communal facilities are great for relaxing and soaking up the sun. While some guests had minor complaints, the majority of reviews rave about the pool and recommend staying at Jo An Palace for the pool experience. Overall, Jo An Palace is an excellent choice for those seeking a clean and modern hotel on the edge of the Old Town.
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Categories

Hotel near The Beach

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Panoramic View Pool Outdoor Pool

Business Hotel

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Room Types

Economy Room Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view.

Standard Room Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views.

Superior Room Offering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views.

Family Room Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned family room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view.

Executive Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 3 beds.

About Jo An Palace

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Guest Reviews

8.4

Very Good

Location

Jo An Palace is a perfect hotel for travelers who love to be in the heart of the action. The location of the hotel is unbeatable with easy access to the city center and the old town. Guests can enjoy exploring the back streets, bars and cafes which are just a few meters away from the hotel. The hotel is also conveniently located near the bus stations and street parking is available. With a supermarket at just 20 meters and the Municipal Garden for a walk at 50 meters, everything is within easy reach. Guests can explore the old city and harbor with just a short walk from the hotel. The hotel is well-managed with friendly and helpful staff. Despite not being inside the old town, the location is very close and it's just a one minute walk to Rethymno old town. Guests can also visit the beach, museums and restaurants on foot as they are nearby. The hotel is accessible in 5 minutes by foot and the location is perfect for those who want to visit the beautiful town of Rethymon. Overall, the location of Jo An Palace is highly praised by guests and it's one of the best aspects of the hotel.

Breakfast

The breakfast at Jo An Palace is highly praised by guests for its variety and quality. There is a huge range of options including cereals, pastries, fruits, breads, spreads and cooked food. Many guests describe the breakfast as delicious, fantastic and tasty. The breakfast buffet offers something for everyone and everything was delicious according to guests. Some guests note that too many people using the buffet at once can detract from the experience and a mask and glove wearing policy would help to address this. Despite some negative comments about the breakfast, such as some low-quality items and some guests not following the rules, most guests agree that the breakfast is great, varied and of good quality.

Rooms

Looking for a lovely and modern hotel with up to date new facilities? Look no further than Jo An Palace. Guests rave about the cleanliness and comfort of the rooms with many describing them as stylish and well-appointed. The bathrooms are particularly impressive with some noting their size and modern design. While some reviews mention minor issues such as loose wall sockets or less-than-ideal layout, overall guests are very pleased with the accommodations. The hotel is great for families with some rooms able to comfortably accommodate teenagers. The only real downside is that some rooms are smaller than they appear in photos, but this is a minor issue for most. Overall, Jo An Palace is an excellent choice for those seeking a clean and modern hotel on the edge of the Old Town.

Beds

The beds at Jo An Palace hotel have been highly praised by former guests who found them to be extremely comfortable and the rooms very cozy. The soft beds and good pillows received particular mention with some guests noting the luxurious small details added to the beds. While some rooms had two double beds instead of one larger bed, most found the beds to be perfect for a restful night's sleep. However, a few guests did note that it was uncomfortable to sleep with a partner in some of the rooms. Overall, the bedding received positive reviews from guests in various languages, who found the beds to be comfortable and cozy with some appreciating the large size of the beds and the soft mattresses.

Cleanliness

At the Jo An Palace, cleanliness is a top priority for the hotel staff. Guests have commented on the hotel being very clean and beautifully renovated. The premises were all decorated and cleaned to a high standard, making for a great first impression upon arrival. Although a few reviews mentioned that the bathroom could be cleaner and that the overall cleanliness could see some improvement, the hotel was generally considered to be spotlessly clean. The hotel rooms were described as being basic, but clean. Guests mentioned that the staff was professional and attentive to cleaning needs. Overall, the hotel was recommended for its very good cleanliness throughout. Staff members were described as respectful and willing to help with any cleaning requests. However, a few guests complained about some issues like ants in the room, slippery floor tiles and problems with the bathroom design. Despite these minor concerns, travelers who seek a clean place to stay can undoubtedly put Jo An Palace on their list of options.

Staff

Jo An Palace is a hotel that has received widespread praise for its friendly and helpful staff. Guests have repeatedly commented on the welcoming and accommodating reception and highlighted the kind and helpful nature of the staff. Reviewers have praised the staff at breakfast, including two wonderful ladies on reception who provided exceptional service. Despite some criticisms of a few unfriendly staff members, the majority of guests describe the team as super friendly, professional and attentive to their needs around the clock. Whether at reception, the bar or by the pool, the staff continually impress with their warmth and helpfulness. Their professionalism and eagerness to help guests have contributed significantly to the hotel's positive reputation.

Pool

The pool at Jo An Palace is definitely a highlight according to guest reviews. Featuring both an outdoor pool and a beautiful rooftop pool, the communal facilities are great for relaxing and soaking up the sun. The rooftop pool in particular is perfect with a spectacular view of the city and music playing during the day. Although some guests mentioned that the rooftop pool is small, it is still very enjoyable with a nice atmosphere. The pool area overall is great and always has available sun loungers. Additionally, the rooftop patio is stunning and definitely worth a visit. While some guests had minor complaints about not being able to drink out of glass by the pool or noisy external guests, the majority of reviews rave about the pool and recommend staying at Jo An Palace for the pool experience.

4 Star

Jo An Palace is a beautiful renovated hotel on the edge of Old Town. Guests appreciate the hotel's modern design and they find the rooms exceptionally comfortable. The location is optimal for exploring the city and the breakfast is varied and of good quality. However, some guests mention that the housekeeping service could be improved and one guest warns against choosing the half-board option as it is better to dine out in taverns. While the hotel may not live up to its "Palace" name, guests generally find it to be a fine choice as a base for their travels, even if it might not always meet the expectations of a four-star hotel.

Yes, Jo An Palace has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Jo An Palace.

No, Jo An Palace doesn't allow dogs.

No, parking facilities aren't available at Jo An Palace.

No, Jo An Palace doesn't have a gym.

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