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Summary of reviewsNordurey Hotel City Garden in Reykjavik offers a commendable accommodation experience, balancing tranquility and accessibility with its central yet peaceful location. Guests appreciate its proximity to both downtown Reykjavik attractions and scenic coastal routes, enhanced by easy access to public transportation and ample free parking.
The hotel's breakfast is generally well-received for its variety and quality, featuring hot and cold items like fresh coffee, cold cuts, cereals, fruits and local delicacies. While some guests found the options repetitive and the breakfast area cramped, the inclusion of breakfast in the room price adds value.
For dining, while the hotel lacks a dedicated dinner service, a typical Icelandic restaurant within the establishment and nearby dining options like Hotel Cabin offer alternatives.
Rooms are praised for their cleanliness, comfort and modern amenities. Despite occasional comments on varying room sizes and minor issues like ventilation problems or noise, the general consensus reflects a positive experience with well-maintained, contemporary decor. Beds receive high marks for their comfort, contributing to good sleep quality.
Cleanliness standards are frequently commended with both rooms and common areas described as tidy and well-maintained. Complaints about minor lapses in housekeeping do exist but are outweighed by numerous positive reviews.
The staff receives mixed feedback. While many guests commend the friendliness and helpfulness of the staff, others note a lack of presence and occasional communication barriers. Despite these inconsistencies, positive interactions are a common theme.
The free WiFi service is another mixed aspect. Some guests praise the fast, reliable connection, especially useful for streaming on smart TVs, while others report issues with speed, connectivity and limited access in certain areas.
Overall, the hotel offers good value for its three-star rating with clean and comfortable facilities, a tranquil environment and essential amenities that meet guest expectations. Accessibility is another strong point with features like wheelchair-accessible rooms, easy self-check-in/check-out and convenient parking enhancing the experience for all guests, including those with disabilities.
Nordurey Hotel City Garden, despite minor shortcomings, stands out as an ideal choice for travelers seeking a simple, budget-friendly stay in Reykjavik, whether for leisure or business. Show more
Read review summaries for all categories
Categories
Hotel with Free Wi-Fi
Accessible Hotel
Small Hotel
3-Star Hotel
Room Types
Comfort Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features parquet floors, heating and a flat-screen TV. The unit offers 1 bed.
Comfort Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room features parquet floors, heating and a flat-screen TV. The unit offers 2 beds.
Superior Double Room with TerraceOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features parquet floors, heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Nordurey Hotel City Garden boasts a favorable location in Reykjavik for both leisure and business travelers. Centrally located, it situates guests a short distance from the city's main attractions. A 30-minute walk or a quick 5 to 10-minute drive brings visitors to downtown Reykjavik's bustling shops, restaurants and landmarks such as Hallgrimskirkja and Harpa. The hotel is conveniently positioned near the coast, offering easy access to scenic walking routes and the waterfront.
The proximity to bus stops and shuttle services like the Garyline makes it easy for guests to navigate the city without needing a car, though those who do rent vehicles will appreciate the ample, free public parking. The quiet neighborhood around the hotel ensures a restful stay while still being close to various amenities and sights. Fitness enthusiasts will find it convenient to visit nearby Lauger Spa and the World Class gym and there are also local markets and the famous hotdog stand within walking distance.
For those traveling for business, the hotel’s slightly off-center location provides a peaceful environment away from the city’s central hustle, yet still allows for quick commutes to conference venues and other points of interest. While some guests noted that the walk to the center might feel a bit lengthy, the strategic positioning makes it an excellent base for exploring all Reykjavik has to offer.
In summary, Nordurey Hotel City Garden's location strikes a fine balance between tranquility and accessibility, making it an ideal starting point for both exploring Reykjavik and relaxing after a day of sightseeing or meetings.
Breakfast
Nordurey Hotel City Garden offers a breakfast experience that generally aligns with expectations for its category. Guests often commend the breakfast for its quality and variety with many describing it as good, substantial and varied. Fresh coffee and a selection of hot and cold items such as cold cuts, cereals, fruits and local delicacies like herring and pickled fish are frequently highlighted. The breakfast buffet is regularly replenished, ensuring that essentials are always available.
However, some reviews note that the breakfast can be minimalistic and repetitive with limited options that might not cater to specific dietary needs. There are occasional mentions of the breakfast area feeling cramped and instances where items were not restocked quickly enough. The quality of the bread and the absence of yogurt and lactose-free alternatives were also pointed out by a few guests.
Service during breakfast is mentioned as an area needing improvement. Some guests found the breakfast staff inattentive and impersonal, which detracted from the overall experience. Despite these shortcomings, the breakfast is often appreciated for being included in the room price, making it a convenient and cost-effective start to the day.
Dinner
Nordurey Hotel City Garden offers a serene stay with access to a large swimming pool and a charming garden for relaxation. Though the hotel does not provide dinner service, there is a typical Icelandic restaurant within the establishment worth trying. Some guests found it challenging to get information about nearby restaurants or supermarkets and a microwave for warming food was missed by a few. Alternatively, dinner can be enjoyed at nearby Hotel Cabin. Despite the limited dining options, the overall ambiance and additional features make for a pleasant stay.
Rooms
Nordurey Hotel City Garden offers a mix of experiences that seem ideal for short stays. The overwhelming consensus is that the rooms are clean, modern and functional. Many guests appreciate the spaciousness and comfort, highlighting rooms with contemporary decor, cozy beds and well-furnished interiors. The hotel also delivers on essential amenities, including smart TVs, underfloor heating in the bathrooms and functional furniture. For those with accessibility needs, some rooms are even wheelchair accessible and equipped with large showers.
However, several reviews point out that room sizes can vary widely with many describing them as small or compact, which might feel particularly cramped for couples or longer stays. Despite the size, guests often found the rooms to be adequately comfortable and functional for shorter visits, emphasizing that they contained everything necessary for a pleasant stay. The cleanliness of the rooms is frequently praised with rooms being described as tidy, well-maintained and equipped with modern facilities.
Comfortable beds, clean bathrooms and a warm atmosphere seem to be consistent themes. However, some rooms experienced issues with temperature regulation, described as too warm and occasional ventilation problems. Noise from the street and between rooms was also mentioned in a few reviews, indicating that soundproofing might be less than ideal.
While some visitors experienced minor inconveniences like missing amenities (e.g., kettles) or difficulty in regulating room temperature, the overall sentiment leans positive. The hotel prides itself on its modern, attractive interiors and offers rooms that, while sometimes on the smaller side, are well-suited to those looking for clean, functional and comfortable accommodations near the city center.
Beds
The beds at Nordurey Hotel City Garden are frequently highlighted for their comfort with guests often praising the quality mattresses and soft, clean bedding. Many reviewers found the beds to be very comfortable, cozy and spacious, contributing to a good night's sleep. The hotel offers a variety of bed sizes, including large double beds and king-size options, which are appreciated by those looking for more room to stretch out. The bed linens are noted for being clean and the duvets warm and cozy, making for an inviting sleeping environment.
However, there are some mixed opinions regarding the softness and size of the beds with a few guests finding them too soft or narrow for their liking. Pillows also drew varied feedback, ranging from very comfortable to somewhat flat, suggesting that bringing personal pillows might be a good idea for those with specific preferences. Despite these occasional criticisms, the overall consensus points to a comfortably restful experience with many guests enjoying the comfort and coziness provided by the hotel's beds.
Cleanliness
Nordurey Hotel City Garden is consistently praised for its exemplary standards of cleanliness. Guests often describe the rooms as clean, tidy and well-maintained. Many highlight the modern and fresh appearance of the spaces, including both rooms and bathrooms. Reviewers frequently mention spotless and hospital-clean conditions, adding that the accommodations are comfortable and welcoming.
The hotel’s cleanliness extends beyond the individual rooms to the breakfast area and hallways, which are also well-kept and organized. The cleaning service is noted for its thoroughness, even going so far as to attend to personal items like pajamas.
However, some guests have reported inconsistencies. A few reviews mention dust, unclean floors and occasional lapses in bathroom cleanliness. Instances of dirty windows, discolored towels and cleanliness issues upon arrival or after room service were noted.
Despite these occasional drawbacks, the overall sentiment leans heavily positive regarding the cleanliness of Nordurey Hotel City Garden. The frequent commendations of clean, modern and comfortable rooms suggest that most visitors find the hotel’s hygiene to meet or exceed their expectations.
Staff
The reviews for Nordurey Hotel City Garden paint a mixed picture of the hotel staff. On a positive note, many guests commend the staff for being friendly, helpful and polite. There are instances of the breakfast staff and housekeeping displaying attentiveness and proactivity. The maintenance personnel and some reception staff have been highlighted for their excellent service and responsiveness to 24/7 queries.
However, several reviews also point out significant areas for improvement. A recurring issue is the minimal or sometimes non-existent presence of staff, particularly at the reception. Guests noted that contact was often limited to phone or email with frequent absences of on-site personnel, causing delays and inconvenience. There have been remarks about the staff's difficulty in communicating effectively, including a lack of proficiency in Icelandic and occasional impersonal or rude behavior.
Despite these challenges, the general consensus leans towards positive interactions with the staff, though the limited availability and inconsistent service levels leave room for enhancement.
Wi-Fi
When staying at Nordurey Hotel City Garden, guests experienced a range of feedback regarding the WiFi. Many found the internet connection satisfactory, highlighting good functioning WiFi and commending it for being fast and free. There were mentions of easy access with codes and no significant issues in connectivity within the rooms. Some guests noted the advantage of having WiFi that doesn’t require a password and the reliable connection allowed smooth streaming on the in-room Netflix-enabled TVs, enhancing their stay during rainy days.
However, the WiFi service was inconsistent, as several guests faced challenges. Complaints included slow speeds, frequent network drops and weak signals, particularly in certain areas or rooms. In some instances, WiFi was entirely unavailable, contrary to what was promised with some guests pointing out that they had to go to the breakfast room to access a connection. Connectivity issues seem more pronounced outside the rooms with no WiFi available in the garden areas.
Overall, while the Nordurey Hotel City Garden offers free WiFi and rooms equipped with internet connectivity, guests should be prepared for potential variability in the service quality throughout the premises.
3 Star
Nordurey Hotel City Garden offers a commendable accommodation experience for a three-star property. The hotel excels in providing great value for money with many guests noting its clean and modern facilities. The rooms are described as clean, comfortable and often spacious with king-size beds adding to the comfort. The hotel is situated in a quiet residential neighborhood, close enough to downtown Reykjavik for a short walk, yet peaceful enough for a relaxing stay.
The essential amenities are straightforward but adequate, meeting the expectations for its category. While the service has mixed reviews with some guests finding it less friendly, the reception is generally positive, contributing to an overall pleasant stay. The hotel's functional and unpretentious setup makes it suitable for short stays and the easy parking adds to its convenience.
Although it may not surpass the luxurious offerings of higher-rated hotels, Nordurey Hotel City Garden stands out for those seeking a simple, budget-friendly option without major complaints. Its decent standards and reasonable pricing make it a recommendable choice for travelers looking for satisfactory, no-frills accommodation in Reykjavik.
Accessible
Nordurey Hotel City Garden offers a favorable experience for guests with disabilities, highlighted by its ease of access and various accessible features. The hotel boasts accessible rooms and bathrooms, ensuring wheelchair users and those with mobility concerns can move comfortably. Guests appreciated the straightforward digital check-in system, which eliminates the need for a reception desk. Instead, entry to the hotel and rooms is managed through secure PIN code systems, allowing for a seamless and efficient arrival process.
Parking facilities are another strong point with ample free parking available directly in front of the hotel and nearby, ensuring convenience for those traveling by car. Additionally, the hotel's proximity to shops, restaurants and a gas station—just 300 meters away—adds to its overall accessibility.
The availability of elevators on each floor, combined with other accessibility features like thresholds-free pathways, further enhances the hotel's suitability for guests with disabilities. The hotel's pick-up and drop-off point for most minibus tours and airport shuttles, along with its good connectivity to the city center by foot or scooter, makes it a practical choice for exploring Reykjavik.
However, a few guests did note some challenges, such as poor WiFi connectivity affecting access to rooms and the occasional difficulty in finding nearby shops. Nonetheless, the general consensus reflects a positive experience with easy accessibility and convenient self check-in and check-out processes, making Nordurey Hotel City Garden an excellent option for a stay in Reykjavik.
No, Nordurey Hotel City Garden doesn't have any pool.
No, a spa isn't available at Nordurey Hotel City Garden.
No, Nordurey Hotel City Garden doesn't allow dogs.
No, parking facilities aren't available at Nordurey Hotel City Garden.
No, Nordurey Hotel City Garden doesn't have a gym.