World > North America > United States > Virginia > Richmond > Hotels in Richmond > Hilton Richmond Downtown

Hilton Richmond Downtown

Richmond , 501 East Broad Street (Show on Map)

8.0

Very Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Richmond

Info

Summary of reviewsThe Hilton Richmond Downtown is a highly praised hotel located conveniently in the downtown area, close to many attractions and with easy access to highways. The hotel offers a free breakfast that receives high praise from guests, although the cost for those not included in the room rate, at $16 per person, is considered expensive by some. The hotel's rooms boast modern and stylish decor with comfortable beds and well-equipped and clean bathrooms, providing guests with an overall luxurious experience. Cleanliness is generally maintained throughout the hotel, although some guests had mixed experiences in this regard. The exceptional staff is often described as friendly, helpful and professional, going above and beyond to ensure a comfortable stay. The parking situation receives mixed reviews with valet parking being the most convenient option but also more expensive. However, the hotel's most impressive aspect is the comfortable beds that receive rave reviews from guests. Overall, the Hilton Richmond Downtown is an excellent choice for guests seeking a comfortable, luxurious and central stay in downtown Richmond.
Show more

Categories

Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Queen Room with Two Queen Beds This room features a refrigerator, cable TV, and a work desk.

King Room This room features a refrigerator, cable TV, and a work desk.

One-Bedroom Suite - Executive Floor This room features a refrigerator, cable TV, and a work desk. A sofa bed is also included.

Executive King Room The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

King Room - Hearing Access The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Executive Queen Room with Two Queen Beds The air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

One-Bedroom King Suite The suite offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Deluxe King Room with Sofa Bed The quadruple room features a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Executive Queen Room with Two Queen Beds - Lounge Access The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Double Room with Two Double Beds - Non-Smoking This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

About Hilton Richmond Downtown

Show Map

Guest Reviews

8.0

Very Good

Location

If you're looking for a hotel with a great location in downtown Richmond, look no further than the Hilton Richmond Downtown. Guest reviews praise the hotel's convenience to various attractions, including concert venues, restaurants and convention centers. The hotel is also close to the highway for easy access to other parts of the city. Despite some guests cautioning that the neighborhood can be a bit rough and some areas may be boarded up, the majority of guests appreciated the central location and the stunning views of downtown Richmond. Additionally, the hotel staff rated highly for their friendliness, making it a comfortable and convenient stay during any visit to the area.

Breakfast

The Hilton Richmond Downtown offers a free breakfast that guests rave about. There are a lot of options to choose from and the breakfast is great. However, for those not included in the room rate, the breakfast can be a bit expensive at $16 per person. If you're a Starbucks fan, be warned that the app usage is not allowed. Some guests only received two free breakfasts and others found the executive floor breakfast to be limited. While some guests thought the quality and price of the breakfast buffet could have been better, others appreciated the options available. A few guests did encounter issues with breakfast not being served when they expected it or finding the continental breakfast to be expensive. Despite mixed reviews on the cost, the breakfast itself receives high praise from many of the hotel's visitors.

Rooms

The Hilton Richmond Downtown boasts a modern and stylish decor that is highlighted in their comfortable and well-appointed rooms. With comfortable beds, spacious and clean rooms, large windows providing light and airy spaces and well-equipped and clean bathrooms - some of which are newly renovated - guests are treated to an overall luxurious experience. Despite a few isolated issues such as dusty or dirty rooms, towels with makeup stains, or outdated bathrooms, the hotel staff is noted for their cleanliness and friendliness. The hotel's trendy and sassy aesthetic is perfectly captured in the art on the walls and even the TV is a good size for guests to enjoy. Some guests have noted that the overall feel of the hotel could use a freshening up, but nevertheless, guests love the super comfortable beds and appreciate their quiet and restful nights. Overall, the rooms at the Hilton Richmond Downtown offer comfort and style that are well worth the stay.

Beds

The Hilton Richmond Downtown receives rave reviews for the comfortable beds in their rooms. Guests frequently praise the beds for being "super comfy" and "very comfortable." Many reviewers describe their sleeping experience in the hotel as being fantastic, thanks to the comfortable beds. The rooms themselves are also frequently described as being lovely with the comfortable beds being a definite highlight. However, there are some negative reviews mentioning uncomfortable beds, but those are very few and far between. Overall, the Hilton Richmond Downtown is an excellent choice for guests looking for a comfortable and restful stay.

Cleanliness

Guests of the Hilton Richmond Downtown had mixed experiences with the cleanliness of the hotel. While some found stains on their sheets, an odd smell and even a hair in the tub, others reported spotlessly clean rooms and bathrooms that were well-equipped. Some guests even praised the hotel staff for going above and beyond to ensure their stay was clean and comfortable. Despite a few negative reviews, the majority of guests described the hotel as nice and clean with some use of the phrase "super clean." Overall, the Hilton Richmond Downtown appears to maintain a clean environment for its guests.

Staff

The Hilton Richmond Downtown is highly regarded for its exceptional staff with many guests praising them for their friendliness and helpfulness. From the accommodating reception desk to the well-organized valet service, guests felt that the staff went above and beyond to ensure a comfortable stay. The front desk staff was informative and pleasant with Kristen standing out for her exceptional service. The valet workers were described as friendly and helpful, while the bar service was efficient and welcoming. The hotel staff were professional and went out of their way to ensure that guests had a seamless and comfortable stay. However, there were some negative comments about staff being rude and inconsiderate. Overall, guests felt that the staff's warm and attentive demeanor made their stay unforgettable.

Parking

Guests have mixed reviews about the parking situation at the Hilton Richmond Downtown hotel. While some found the parking options to be tight and expensive at $30 per night, others appreciated the convenience of valet parking, despite the extra cost. Some guests were also frustrated with misleading information about parking and the lack of parking for disabled persons. However, those who opted for valet parking had positive things to say about the service and efficiency. Street parking was available but not always reliable. Overall, guests recommend using valet parking for convenience but note that it can be expensive.

No, Hilton Richmond Downtown doesn't have any pool.

No, a spa isn't available at Hilton Richmond Downtown.

Yes, Hilton Richmond Downtown welcomes dogs.

Yes, parking facilities are available at Hilton Richmond Downtown.

Yes, Hilton Richmond Downtown has a gym.

More Options