The Berkeley Richmond, Outset Collection by Hilton
Richmond, 1200 East Cary Street37.535855,-77.434418(Show on Map)
8.1
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesFri, 28 Aug - Sat, 29 Aug28 Aug - 29 Aug
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
The Berkeley Richmond, Outset Collection by Hilton in Richmond, Virginia is a highly recommended hotel for those who want to explore downtown Richmond and its attractions. The location is described as great, convenient and perfect with many good restaurants and cafes nearby. The rooms are comfortable, spacious, clean and well-appointed with large bathrooms and the staff is noted to be friendly and helpful. The hotel impresses with its cleanliness and guests rave about the friendliness and helpfulness of the staff. While the breakfast could use a little improvement, it doesn't take away from the otherwise upscale experience at The Berkeley Richmond, Outset Collection by Hilton. The valet parking is efficient and convenient and street parking is easy to find. The hotel is situated at a prime location that offers plenty of options for dining and entertainment. The beds are super comfy, amazing and very comfortable, leaving guests feeling not just satisfied but eager to return. Overall, The Berkeley Richmond, Outset Collection by Hilton provides cozy and stylish rooms that offer a touch of luxury from olden days, making it a perfect choice for an overnight stay in Richmond.
Categories
Luxury
AI-generatedLocated in the historic Shockoe Slip, The Berkeley Hotel offers a blend of classic elegance and modern amenities. Known for its personalized service and sophisticated atmosphere, it provides a luxurious and intimate experience. Guests can enjoy fine dining and a convenient location near Richmond's top attractions.
Honeymoon
AI-generatedThe Berkeley Hotel offers a charming and intimate atmosphere with well-appointed rooms and suites. Its location in historic Shockoe Slip provides easy access to romantic restaurants and canal walks.
Romantic
AI-generatedThe Berkeley Hotel exudes classic elegance and charm, located in Richmond's historic Shockoe Slip. Its beautifully appointed rooms, personalized service, and fine dining create a romantic and intimate atmosphere.
Parking
AI-generatedValet parking is the only overnight parking option available at this hotel for a nightly fee. An additional charge applies for oversized vehicles.
Accessible
AI-generatedThe Berkeley Hotel is listed as an accessible hotel and is noted as having an accessibility badge.
4 Star
AI-generatedThis hotel provides unparalleled views of downtown and has a wonderful setting relatively close to Virginia State Capitol. It features the American Cobblestone Grill restaurant and a lounge bar.
Nightlife
Boutique-Style
Family
Dog Friendly
Free Wi-Fi
Business
Room Types
Junior King Suite - Mobility AccessibleProviding free toiletries and bathrobes, this suite includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.
Queen Room with Two Queen BedsThe spacious quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Deluxe King RoomThe spacious triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The triple room features a wardrobe, a safe deposit box, heating and a flat-screen TV. The unit has 2 beds.
Junior Suite with Two Queen BedsProviding free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. This suite is air-conditioned and features a flat-screen TV, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 3 beds.
King RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.
King Room with Terrace and Sofa BedOffering free toiletries and bathrobes, this triple room includes a private bathroom with a shower and a hairdryer. Featuring a terrace, this triple room also offers air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
King Room with TerraceFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. Boasting a terrace, this double room also features air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Queen Room with Two Queen Beds, Terrace and Sofa BedThe family room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 3 beds.
Guest Reviews
8.1
Very Good
Review Summaries
Summarized by AI
Location
The location of The Berkeley Richmond, Outset Collection by Hilton in Richmond, Virginia is highly praised by guests with many describing it as great, convenient and perfect. The hotel is located within walking distance of museums, historic areas, Capitol Hill, parks and the James River. There are many good restaurants and cafes nearby and the area is described as nice and cute with a good ambiance. Guests appreciate the hotel's central location, old-style ambiance and easy access to the Canal Walk. Street parking is also available on weekends. Overall, the location of The Berkeley Richmond, Outset Collection by Hilton is highly recommended for those who want to explore downtown Richmond and its attractions.
Breakfast
The Berkeley Richmond, Outset Collection by Hilton offers a continental breakfast, which may not suit all guest tastes, however it is free of charge. Some reviews describe the breakfast as mediocre or with limited options. Unfortunately, there are no on-site breakfast or food services, leaving guests to find alternatives nearby. On a positive note, some guests enjoyed their morning coffee provided by the Keurig machine in their room. Overall, while the breakfast could use a little improvement, it doesn't take away from the otherwise upscale experience at The Berkeley Richmond, Outset Collection by Hilton.
Rooms
The guest reviews of The Berkeley Richmond, Outset Collection by Hilton's rooms are mostly positive. The rooms are described as comfortable, spacious, clean and well-appointed with large bathrooms. Some of the rooms have lovely street views, balconies and a vintage meets modern feel. The staff is noted to be friendly and helpful. Guests appreciate the hotel's location, which is close to many attractions and restaurants. Some reviews mention that the room amenities are slightly dated and that some rooms have a dingy feel to them. A few negative reviews mention issues with cleanliness or malfunctioning amenities, such as the heating, plugs and drainage. Despite a few drawbacks, The Berkeley Richmond, Outset Collection by Hilton provides cozy and stylish rooms that offer a touch of luxury from olden days.
Beds
The beds at The Berkeley Richmond, Outset Collection by Hilton have left guests feeling not just satisfied but eager to return. With numerous reviews raving about the comfort level of the beds, it’s clear that the hotel prioritizes guest satisfaction down to the smallest details. Guests have described the beds as “super comfy,” “amazing,” and “very comfortable,” highlighting the importance of a good night’s sleep to a great stay. The rooms themselves are also a standout with guests noting that they are “well-appointed” and “very clean.” While some guests wished for extra pillows or slightly softer mattresses to their taste, the overwhelming consensus is that The Berkeley Richmond, Outset Collection by Hilton provides guests with a convenient and comfortable place to rest their heads.
Cleanliness
The Berkeley Richmond, Outset Collection by Hilton impresses with its cleanliness as mentioned in the reviews of its guests. Many guests have complimented the hotel for being very clean, nice and elegant. The lobby and rooms have been described as very clean and spacious with lovely and comfortable beds. The rooms are well-appointed and come with natural toiletries. Although some guests have experienced minor inconveniences such as wet carpet, outdated bathrooms and plugged shower, the hotel staff is dedicated to making things right for their guests. Guests have praised the friendly and accommodating staff despite some complaints of no maid service and dirty toilets. If you're looking for a hotel that is clean, centrally located and filled with character, this property is a perfect choice for an overnight stay in Richmond.
Staff
Guests of The Berkeley Richmond, Outset Collection by Hilton rave about the friendliness and helpfulness of the staff. Many reviewers mention specific staff members by name, praising their professionalism and kind nature. Reception check-in is described as friendly and professional and the valet service is excellent. Overall, guests feel welcomed and well taken care of by the staff. However, there are a few negative comments about rude staff members and some staff not being knowledgeable about the area. Despite this, the majority of guests highly recommend The Berkeley Richmond, Outset Collection by Hilton, citing its central location and fantastic service.
Parking
The Berkeley Richmond, Outset Collection by Hilton offers valet parking at an expensive cost, which some guests found to be a challenge. However, the valet service was efficient and convenient for those who utilized it and there were two gentlemen available to assist with bags and parking. For those who preferred not to use valet, there were public parking decks only a few blocks away. Some guests were disappointed with the lack of free parking and wished for better tips for valet staff. Guests were also pleased to find that street parking was easy to find and the hotel was conveniently located near parking garages. However, there were some communication issues with the receptionist not providing clear instructions for finding available parking and some guests were surprised by the high cost of parking as it was not clearly mentioned in the literature. Despite these issues, guests still enjoyed their stay at The Berkeley Richmond, Outset Collection by Hilton.
Nightlife
The Berkeley Richmond, Outset Collection by Hilton is situated at a prime location that offers plenty of options for dining and entertainment. Its guests have raved about the various restaurants and bars situated within walking distance of the hotel. Guests have enjoyed the convenience of having great options for food and drinks close by with some describing the atmosphere as great and others highlighting the range of activities available. While the hotel's own bar and restaurant may not have been open on some occasions, its guests have appreciated its past presence and have expressed their desire for it to reopen. Regardless, the surrounding area's ample options more than make up for it.
FAQ
No, The Berkeley Richmond, Outset Collection by Hilton doesn't have any pool.
No, a spa isn't available at The Berkeley Richmond, Outset Collection by Hilton.
Yes, The Berkeley Richmond, Outset Collection by Hilton welcomes dogs.
Yes, parking facilities are available at The Berkeley Richmond, Outset Collection by Hilton.
No, The Berkeley Richmond, Outset Collection by Hilton doesn't have a gym.
