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Summary of reviewsThe Best Western Premier Ark Hotel is an excellent choice for travelers looking for a convenient and comfortable stay close to Tirana International Airport. Its location, just minutes away from the airport terminal, is praised by guests for its practicality and convenience. The breakfast buffet offers a range of options and is described as extensive, delicious and satisfying. The on-site restaurant provides delicious cuisine and attentive service, although a few minor shortcomings were noted. The rooms are spacious, well-equipped and clean with some guests comparing them to London studio flats. The staff are described as exceptional with their friendly and professional demeanor receiving high praise. The beds are described as super comfy and accommodate personal preferences with different pillows provided. Although some guests have reported issues with slow or non-existent Wi-Fi, overall, the Best Western Premier Ark Hotel provides a great value for money and a comfortable, clean option for a short stay. Show more
Read review summaries for all categories
Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Eco Friendly Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 12:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Best Western We Care Clean
Albania Ministry of health protocol
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? The pool i s closed temporarily
Has the hotel closed during the pandemic? Yes Reopening Date: 05/18/2020
Answers last updated by Best Western Premier Ark Hotel
Family Room with Bath Tub - Non-SmokingThis double room features a minibar and hot tub.
Junior King Suite with BathtubThis room features a king-size bed, coffee machine, coffee, tea kettle, minibar, shower and bathtub.
Comfort Twin RoomThis room features two twin size beds, coffee, tea kettle, minibar and shower cabin.
Comfort Double RoomThis room features one double bed, coffee, tea kettle, minibar and shower cabin.
Deluxe King Room with BathtubThis room features one double bed, coffee, tea kettle, minibar, shower and bathtub.
Deluxe Double Room with Extra BedThis room features one double bed, coffee, tea kettle, minibar, shower and bathtub.
Deluxe King Suite with JacuzziThis room features a king-size bed, coffee machine, coffee, tea kettle, minibar, shower and spa bath. Also access to the Patio.
Deluxe Room with Three Single Beds - Non-SmokingThe spacious air-conditioned triple room offers a minibar, a tea and coffee maker and a safe deposit box. The unit offers 3 beds.
Deluxe Room with Two Single Beds - Non-SmokingThe spacious air-conditioned double room features a minibar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
If you're catching a flight from Tirana International Airport, the Best Western Premier Ark Hotel should be high on your list for accommodation options. In fact, it's located just minutes away from the airport terminal – a mere 2 to 5 minute walk. This makes it an extremely convenient and practical hotel whether you're flying in late at night or have an early morning flight to catch. Guests rave about the location, which is directly in front of the airport and its perfect position for departures and arrivals. There are also numerous restaurants nearby and for those arriving by bus, there are options available at the airport. The hotel itself is cozy and peaceful with guests praising its proximity to the airport, making it an excellent choice for those traveling on short trips. Overall, the Best Western Premier Ark Hotel is a top pick for anyone looking for a convenient, practical and comfortable stay close to Tirana International Airport.
Breakfast
Guests had high praise for the breakfast at Best Western Premier Ark Hotel, which was included in the price of their stay. The buffet spread offered a good range of options, including vegan choices and quality bread, cold meats, cheese, yogurts and fruit. Some guests even received delicious packed breakfasts to take with them if they had early morning flights. The breakfast room itself was described as lovely and guests appreciated the friendly and helpful staff. While some guests thought the breakfast start time of 7am was a bit late, overall the breakfast at Best Western Premier Ark Hotel was praised as extensive, delicious and satisfying.
Dinner
The Best Western Premier Ark Hotel has a restaurant that is a welcomed bonus to guests. The food is consistently reviewed as great and the service is mostly fantastic with a standout mention of the manager being fantastic. While there were a couple of servers who were lazy, the majority of guests were satisfied with their experience. Although a few guests felt that the quality of the restaurant could have been slightly better, most agreed that the price was fair. In international reviews, guests praised the Italian ristorante ottimo with a mention of unique seafood dishes. Overall, the restaurant at the hotel provides delicious cuisine and attentive service with a few minor shortcomings.
Rooms
The rooms at Best Western Premier Ark Hotel are highly praised by guests with many describing them as huge, spacious and comfortable, equipped with all facilities and very clean. Some guests even compared the size of their room to a London studio flat. The hotel offers a range of room types, including junior suites, which are described as luxurious and well-equipped. While some guests noted an "oldish" feeling with the interior design and worn-out carpet, the majority of reviews are positive, stating that the rooms are high standard, equipped with a roomy shower and comfortable beds. The hotel's proximity to the airport is also a plus with several guests commenting on the convenience of the location. Staff members are described as helpful and quick to assist guests with any requests. Overall, the rooms at Best Western Premier Ark Hotel provide a comfortable and spacious base for guests to explore the area.
Beds
The Best Western Premier Ark Hotel received positive reviews about the comfort of their beds. Guests described the beds as comfy, comfortable, firm and with viscoelastic material. Some noted that the beds were a bit on the soft side but still very comfortable. Different pillows were provided in the rooms to accommodate personal preferences. Overall, guests found the beds to be super comfy and such a comfortable highlight of their stay. The rooms themselves were also noted to be spacious and clean. The hotel's proximity to the airport was also appreciated by guests. However, some guests reported issues with slow or non-existent Wi-Fi.
Cleanliness
The Best Western Premier Ark Hotel is a great choice for travelers who prioritize cleanliness. The hotel is praised for its clean rooms and common areas - guests describe it as spotless, very clean and impeccable. The staff is also commended for their friendly and helpful attitude. The hotel's location, close to the airport and well-connected to the city center, is another highlight. The on-site restaurant serves delicious food and the facilities including a pool and gym are well-maintained. However, some guests note that the carpets in the rooms can be stained and would benefit from more thorough cleaning. Despite this, guests overall agree that the hotel is a great value for money and a comfortable, clean option for their stay.
Staff
The staff at Best Western Premier Ark Hotel have been praised for their exceptional service and friendly demeanour in numerous guest reviews. They have been described as exceedingly friendly, polite and professional with some even going so far as to say they were the best staff they encountered during their travels. Renato at the reception was particularly noteworthy for going above and beyond by providing breakfast at 3.30 am when a guest was hungry. The restaurant staff were also commended for their friendliness and the quality of the food. The staff were responsive to customer requests and always willing to help with some guests noting that they were even driven to the airport by the receptionist for free. Guests were impressed by the attentiveness and kindness of the staff, who were always easy to approach and happy to provide assistance. Overall, the staff at Best Western Premier Ark Hotel received overwhelmingly positive feedback for their exceptional service and attention to detail.
Yes, Best Western Premier Ark Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Best Western Premier Ark Hotel.
No, Best Western Premier Ark Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Premier Ark Hotel.