Rio Quente, Fazenda Agua Quente, s/n-17.773795,-48.751711(Show on Map)
8.3
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 10 Aug - Tue, 11 Aug10 Aug - 11 Aug
1 Room2 Guests
Info
Summary of reviews
Rio Quente Resorts - Hotel Giardino is highly praised for its convenient location, offering easy access to the city center and its shops, restaurants, and markets, while being situated in a quiet, safe neighborhood. Guests appreciate its proximity to Hot Park and Parque das Fontes, with a reliable transfer service available every 20 minutes. The clean and spacious accommodations enhance comfort, despite some remarks about the dated appearance of the facilities.
The dining experience at Hotel Giardino stands out with its delightful breakfast and commendable dinner offerings. Guests enjoy the variety and quality of food, with a wide range of options catering to various dietary preferences, although some note limitations for those with food intolerances. The staff's helpfulness and politeness further enhance the dining experience. While the dinner service is generally excellent, some guests suggest improvements in seasoning and menu innovation to avoid repetitiveness.
The rooms at Hotel Giardino are highly regarded for their spaciousness, especially suited for families. Cleanliness is a key strength, and the strong showers and cozy beds contribute to a comfortable stay. However, some areas such as outdated facilities and maintenance issues could benefit from updates. The attentive reception service is a positive aspect noted by guests, contributing to a welcoming atmosphere.
Staff at the hotel frequently receive accolades for their attentive and friendly service, with specific members praised for their exceptional assistance. While there are occasional mentions of unpreparedness, the overall sentiment reflects gratitude for the dedication and warmth shown by the staff.
However, the hotel's Wi-Fi service elicits mixed reviews, with some guests experiencing reliable connectivity while others encounter issues, particularly during peak occupancy. The pool is another area requiring improvement, as it is often described as small and cold, with maintenance concerns. Despite this, the hotel's proximity to vibrant parks offers alternative aquatic experiences.
Ideal for families, Hotel Giardino provides spacious suites and a family-friendly atmosphere, ensuring a satisfying vacation experience with clean accommodations and easy park access. Beds are noted for their comfort, making the hotel a favored choice among guests.
Although noted as a four-star establishment, some facilities seem outdated, and the design is occasionally confusing. This does not detract from guests' willingness to return, as the hotel offers a good cost-benefit ratio and clean accommodations. Overall, Rio Quente Resorts - Hotel Giardino successfully caters to guests seeking a comfortable and enjoyable stay amidst a peaceful environment and attentive service.
Categories
Luxury
A 4-star resort within the Rio Quente complex, it offers a Turkish steam room, hot spring bath, sauna facilities, an outdoor swimming pool, a fitness suite, a private beach, and an aqua park, providing a comprehensive luxury resort experience.
Honeymoon
This resort provides a romantic setting with access to hot springs and various leisure activities, perfect for a honeymoon. The resort offers multiple pools and dining options, ensuring a memorable and relaxing experience for couples.
Spa
This hotel is part of the Rio Quente Resorts complex. It offers convenient access to the area's famous hot springs and spa amenities, ensuring a relaxing and rejuvenating stay.
Romantic
This hotel, within the Rio Quente Resorts, offers a relaxing experience with access to various resort amenities and hot springs. The serene environment and recreational opportunities make it suitable for couples seeking a romantic getaway.
Pool
This hotel features 15 outdoor swimming pools, an indoor pool, and a complimentary water park with a lazy river and waterslides, making it ideal for families and water enthusiasts. It also has hot springs and a full-service spa.
Pool Swim Up Bar
Pool Water Slide
Outdoor Pool
Accessible
This hotel is equipped with accessibility features such as elevators, roll-in showers, and toilets with grab rails. It provides increased accessibility throughout the property. The hotel ensures a comfortable stay for guests with disabilities.
Gym
The hotel has a fitness center conveniently located within the premises. Ideal for guests who want to maintain their workout routine while on vacation. The resort provides various entertainment facilities for leisure.
Tennis
Listed as a resort with tennis courts. Provides a luxury experience and is taking steps towards sustainability.
4 Star
This resort is highly rated, offering comfortable and spacious suites that can accommodate up to seven people. It provides a complimentary transfer service to Parque das Fontes, ensuring convenient access to the attractions. Guests can enjoy a variety of dining options at the Giardino Restaurante and other resort restaurants.
Outdoor Pool
This resort stands out with its impressive 15 outdoor pools and an indoor pool, providing ample space for relaxation and recreation. It also offers a free water park, a full-service spa, and access to hot springs, ensuring a well-rounded experience focused on water-based activities.
Pool Water Slide
Part of the Rio Quente Resorts complex, this hotel provides access to the Hot Park, known for its natural hot springs and diverse water attractions. Features include water slides, a lazy river, and a natural hot water beach. Guests can enjoy a unique blend of relaxation and adventure.
Pool Swim Up Bar
Located in Rio Quente, this resort offers a swim-up bar, allowing guests to enjoy their favorite drinks without leaving the pool. The hot springs add to the overall appeal, making it a top destination.
Family
Free Wi-Fi
Sustainability Journey
Parking
Room Types
Junior Suite with Access to Hot Park and Parque das FontesThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite has air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.
Master Suite with Access to Hot Park and Parque das FontesThis spacious suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. This suite has air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 4 beds.
Promo Black - Suíte Júnior - Incluso Hot Park e Parque das FontesThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 2 beds.
Promo Black - Suíte Família - Incluso Hot Park e Parque das FontesThis spacious suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. This suite has air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 4 beds.
Guest Reviews
8.3
Very Good
Review Summaries
Location
Rio Quente Resorts - Hotel Giardino offers an excellent location that is highly praised by guests for its convenience and accessibility. Situated close to the city center, it allows easy access to a variety of shops, restaurants, and small markets, providing guests the opportunity to explore local life and make last-minute purchases with ease. While the hotel is outside the main resort area, it has the advantage of a quiet and safe neighborhood, affording a peaceful stay. The hotel offers a reliable and frequent transfer service every 20 minutes to the popular attractions of Hot Park and Parque das Fontes, ensuring guests can enjoy the parks without any hassle. The proximity to these parks is a standout feature, with some guests noting that it's a pleasant 10-minute stroll. Hotel Giardino is credited with clean and spacious accommodations, enhancing the overall comfort of the stay. While some visitors mentioned the accommodations appear dated, the positive aspects of the location and the convenience of transportation often outweigh these concerns.
Breakfast
At Rio Quente Resorts - Hotel Giardino, guests can anticipate a breakfast experience that consistently earns high praise for its variety and quality. The breakfast menu offers an impressive array of options, from freshly prepared tapioca to a delightful assortment of breads, cakes, sweets, fruits, and cold cuts. Guests also appreciate the availability of scrambled eggs, cereals, coffee, milk, juices, yogurt, and water, ensuring a hearty meal to start the day. The staff are noted for their helpfulness and politeness, enhancing the overall dining experience.
In addition to breakfast, the hotel offers a commendable dinner service, complementing the morning offerings with a variety suitable for diverse palates. The abundant and tasty food served at both meals contributes significantly to the hotel’s appeal, providing complete meals that cater to every taste.
Despite the mostly positive feedback, some guests with gluten and dairy intolerances found limited options available. Moreover, the timing of breakfast, starting at 7:30 AM, was noted as somewhat late by some visitors, potentially affecting plans to make the most of the day.
Overall, Hotel Giardino is recognized for its delightful breakfast and dinner arrangements, making it a noteworthy choice among the Rio Quente Resorts chain, supported by impeccable service from the ever-attentive staff.
Dinner
The dinner experience at Rio Quente Resorts - Hotel Giardino receives praise for its variety and the diverse options offered. Many guests appreciate the wide range of dishes, which include options for vegans and carnivores alike, and the availability of unlimited soft drinks. Salads, grains, pasta, meats, fish, potatoes, and desserts are regularly highlighted as delicious and well-prepared, contributing to an overall positive dining experience.
However, some travelers note areas for improvement, such as the seasoning and taste of the dishes, with occasional feedback about the food being cold or tasting reheated. While the dinner service generally offers an array of choices, some guests mention repetitiveness and a need for more innovation in the menu for those staying longer.
Crowding during dinner service is another point of concern, impacting guests' ability to comfortably move around the restaurant. Despite these drawbacks, the variety remains a strong point, and many diners leave satisfied with the pleasant atmosphere and food quality. Overall, while exceptional dinners complement many visits, there is room for enhancement in terms of flavor and dish rotation to fully meet expectations.
Rooms
Rio Quente Resorts - Hotel Giardino appears to offer accommodations that are widely praised for their spaciousness, appealing especially to families or groups who require extra room. Many guests note the size and layout of the rooms, often featuring multiple bedrooms and bathrooms, making it ideal for families traveling with children. The apartments are consistently described as clean and well-ventilated, contributing to a comfortable stay, with strong showers and cozy beds receiving favorable mentions.
Despite the positive remarks regarding space and cleanliness, some areas could benefit from renovation and updates, including outdated facilities and specific maintenance issues like broken doors or neglected interiors. While the beds are usually comfortable, there are occasional complaints about uncomfortable sofas and room acoustics.
The decor in certain apartments is reported to be lacking, with guests noting minimal embellishments like missing paintings, rugs, or lamps. However, the attentive reception service and the overall organization of the hotel are appreciated. Although there is no pool within the Hotel Giardino itself, the spacious, clean, and airy accommodations seem to contribute significantly to the appeal of this resort as a vacation destination.
Beds
Rio Quente Resorts - Hotel Giardino impresses guests with its spacious and clean rooms, featuring comfortable and generously sized beds. Many reviews highlight the bed comfort, with words like "great," "very soft," and "excellent mattresses" frequently mentioned. Travelers generally appreciate the double beds, noting their comfort and spaciousness, while some express a desire to take the king-size bed home due to its exceptional comfort.
While the accommodations are largely praised for their comfort, there are a few recurring issues regarding the sofa beds, often described as uncomfortable and hard. Furthermore, certain guests faced bed arrangement challenges, such as two single beds being joined together to form a double bed, which was less than ideal for some.
Despite minor concerns about bedding quality and preparation for larger groups, the rooms maintain a positive reputation for their size and overall comfort. Additional amenities include attentive service, with bedding considerations like extra pillows contributing to guest satisfaction. A key highlight of the stay includes the excellent cost-benefit offerings, with breakfast and dinner included, and quick cleaning services enhancing the overall experience.
Cleanliness
Rio Quente Resorts - Hotel Giardino receives varied feedback regarding its cleanliness, with many guests appreciating the clean and comfortable environment. Numerous reviews highlight the hotel's impressive cleanliness, noting the tidy and well-organized spaces, clean bed linens, and attention to detail by the housekeeping staff. The hotel is described as spacious and beautiful, with additional comments praising the dining experiences and overall atmosphere.
However, some guests have reported issues with room and bathroom cleanliness, citing challenges such as leaks, mold, and neglected areas. The hotel's facilities are occasionally noted as needing updates, with specific mentions of worn-out towels and cleanliness inconsistencies. Despite these concerns, positive mentions focus on the cleanliness of the hotel as a whole and the friendly, attentive staff.
Overall, Hotel Giardino offers guests a clean and comfortable stay, with room for improvement in certain areas to ensure consistent upkeep and maintenance throughout the property.
Staff
The staff at Rio Quente Resorts - Hotel Giardino frequently receive accolades for their attentive and excellent service. Guests often commend the team for their helpfulness and willingness to assist, creating a welcoming and friendly atmosphere. Many reviews highlight specific staff members, such as Luan from the parking lot and Maurício César, for their exceptional service, showing appreciation for their efforts. The reception staff, including Gabriela, Maria Clara, and Maicon, are noted for their politeness and cordiality, contributing to a positive guest experience. Dining staff also receive praise for their courteous service and dedication to creating a memorable meal experience. Though there are some mentions of unpreparedness and service that could be improved, the overarching sentiment reflects a dedicated and kind team. Guests consistently express gratitude for the warmth and attentiveness of the staff, making their stay more comfortable and enjoyable.
Wi-Fi
At Rio Quente Resorts - Hotel Giardino, guests have mixed experiences with the Wi-Fi service. While some visitors report that the Wi-Fi is functioning well and appreciate consistent connectivity, others find the service unreliable, especially when the hotel is at full capacity. Several guests mention that the internet signal is weak in the accommodations, with particular issues noted in certain rooms, such as room number 120. Unfortunately, during busier times, communication systems seem to falter, affecting processes like check-in and check-out. On a brighter note, the hotel offers a WhatsApp service that consistently engages with guests to ensure their needs are met. Despite these challenges, the transfer services at the resort receive positive feedback for their efficiency.
Pool
Rio Quente Resorts - Hotel Giardino offers guests the convenience of unrestricted access to nearby parks, which are described as wonderful and full of exciting water attractions and leisure activities. Among these parks, the Park of Springs stands out as a particularly delightful experience, especially at night.
However, reviews of the hotel's pool reflect some consistent concerns. Guests frequently report that the pool is small, cold, and often closed due to maintenance. The pool area could benefit from better lighting and cleanliness, as some have noted murky and dirty water during their visits. Families have also mentioned that the pool does not cater well to children, with limited options available.
While the hotel itself might not have a satisfactory pool offering, its close proximity to various parks compensates with more vibrant and enjoyable aquatic experiences. The hot water park, in particular, receives high praise for its attractions and overall atmosphere.
Family
Rio Quente Resorts - Hotel Giardino offers a welcoming atmosphere ideal for family vacations. The spacious family suites, complete with two bathrooms, are well-suited for accommodating families, providing a comfortable and convenient space for up to five people. Families can enjoy easy access to nearby parks, making it a fantastic choice for those looking to explore the hot park and other attractions. Guests appreciate the family-friendly amenities, including a special baby corner, which show the hotel's thoughtful care for young guests.
Food quality is highlighted positively, with guests enjoying good coffee and dinner, and praising the polite staff for their attentive service. Cleanliness and comfortable beds contribute to a relaxed stay, and the hotel's location is noted as being conducive to family activities. While a missing sign at the hotel's entrance and minor logistical issues, such as luggage transport, may require improvement, the timely transfer service to the park is appreciated.
The hotel offers a serene atmosphere, advantageous for families seeking peaceful enjoyment with both relatives and friends. Children appear to have delightful experiences, particularly loving features like the Belly from the Kids Club, although some express concerns about the structure for young children. Overall, Rio Quente Resorts - Hotel Giardino successfully caters to family needs, ensuring a satisfying and joyful vacation experience.
4 Star
Rio Quente Resorts - Hotel Giardino impresses with its commendable service and room comfort, complemented by excellent meal options that are characteristic of its four-star rating. Cleanliness is maintained across the hotel, with clean bed linens and towels and excellent staff service. Guests appreciate the cost-benefit ratio provided, especially with convenient access to Parque das Fontes and Hot Park, and the inclusion of a half-board system. However, some facilities appear outdated, and the hotel's design can be confusing due to its maze-like structure and room numbering. While the Cora Coralina Restaurant falls short in both menu variety and service, overall dining, despite some greasy options, adheres to the expected standards. Though there are areas in need of improvement, particularly the absence of natural juice at breakfast and dinner, guests find the hotel to be an excellent choice and express willingness to return.
Luxury
At Rio Quente Resorts - Hotel Giardino, guests can expect a clean and comfortable stay with excellent staff service contributing positively to their experience. The hotel offers a good cost-benefit for those seeking basic accommodations without luxurious frills. However, some visitors noted that while the essentials like bed linens and towels are well-maintained, the rooms could benefit from more luxury considering the price point. Additionally, the hotel's dining experience sometimes lacked sufficient seating during peak times, and the transfer service was considered slow by some. Visitors should also be aware of the high prices for the minibar and park amenities. Overall, the hotel provides a satisfactory stay, though some guests felt that other destinations might offer better value for the price.
FAQ
Yes, Rio Quente Resorts - Hotel Giardino has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Rio Quente Resorts - Hotel Giardino.
No, Rio Quente Resorts - Hotel Giardino doesn't allow dogs.
Yes, parking facilities are available at Rio Quente Resorts - Hotel Giardino.
Yes, Rio Quente Resorts - Hotel Giardino has a gym.
