Mercure Rio de Janeiro Barra da Tijuca

Rio de Janeiro , , Avenida Do Pepê, 56 (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMercure Rio de Janeiro Barra da Tijuca consistently receives praise for its outstanding beachfront location opposite Pepê Beach. Guests have highlighted the convenience of being close to local attractions such as Olégario Maciel Street and the DownTown shopping mall. The area’s safety, cleanliness and beautiful sea views greatly enhance the overall experience, making it attractive for both leisure and business travelers.

The hotel’s breakfast is especially well-regarded with many guests praising its variety and quality, describing it as generous and delicious. The selection of healthy options and fresh fruits receives particular commendation, though the high cost and occasional lapses in replenishing items are noted as areas for improvement.

Dinner experiences at the hotel's restaurant have been mixed. The food quality generally receives high marks with plaudits for special occasions like end-of-year dinners and Valentine's Day menus. However, slow service and inconsistent staff attitudes have been a common source of frustration. Despite fair pricing and good menu options, many guests prefer dining at nearby restaurants like Mocelim Mar for a more satisfactory experience.

The rooms offer a mixed bag of experiences. Positives include comfortable beds, spacious interiors and splendid sea views. However, issues with size, maintenance and cleanliness (e.g., musty smells, mold and occasional malfunctions of equipment) have detracted from some guests' satisfaction. Accurate representation and maintenance improvements are areas needing attention.

Cleanliness standards receive mixed reviews. While many guests commend the effective cleaning service and clean rooms, others encounter issues with dirty floors, mold and delayed cleaning services. Maintaining cleanliness in common areas, especially during peak times, is also recommended.

Staff are generally seen as friendly and helpful with particular applause for the reception team. However, the quality of service varies with some guests experiencing unfriendly or inefficient interactions, suggesting room for improved consistency in guest service.

Wi-Fi service also draws varied reactions. Some guests praise its reliability and speed, suitable for uninterrupted tasks. Conversely, others face instability and weak signals, highlighting a need for better connectivity, especially during peak hours.

The gym is functional with a variety of equipment but often noted as small and not accurately represented in promotional materials. While not overly criticized, there is room for enhancement to meet guest expectations better.

The hotel's direct beach access is a key highlight, making it easy for guests to enjoy Pepê Beach. The beachfront location offers stunning views and a favorable environment for beach activities. Despite some sections being less ideal for swimming, the overall sentiment remains positive.

Parking at the hotel is a significant concern with high costs, disorganization and limited availability frequently mentioned by guests. Improving the clarity of information and the efficiency of parking services could significantly enhance guest satisfaction.

For families, the hotel stands out as a friendly and accommodating option. Positive remarks emphasize the hotel's ability to meet family needs with helpful staff and necessary amenities. Despite minor setbacks like an out-of-order pool and lack of kids’ playgrounds, the overall consensus is that Mercure Rio de Janeiro Barra da Tijuca is well-suited for family vacations, including pet-friendly provisions.

Overall, Mercure Rio de Janeiro Barra da Tijuca has various strengths, particularly in its location, food offerings and family-friendly environment, though areas like service consistency, room maintenance and parking require attention for an improved guest experience.
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Categories
Beachfront Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Superior Room with Double Bed and Ocean View Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.

Standard Room with twin beds This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Standard Room with Double Bed This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Standard Double Room with Sofa Bed This double room features a cable TV, minibar and air conditioning. The sofa bed if for a child up to 12 years of age.

Guest Reviews
8.0
Very Good
Location
The Mercure Rio de Janeiro Barra da Tijuca boasts an unparalleled location, consistently praised for being directly opposite the stunning beach at Pepê. Guests highlight the hotel's proximity to local conveniences such as Olégario Maciel Street, known for its vibrant restaurants and nightlife, as well as the nearby DownTown shopping mall. The safety and cleanliness of the area also contribute to its appeal, making it a favored spot for both business and leisure travelers.

The location is perfect for those wishing to explore Barra da Tijuca with everything from beach bars to gastronomic centers within walking distance. Many reviews emphasize the beautiful sea views from the rooms, adding to the overall stay experience. Additionally, guests appreciate the easy access to the beach, which adds a layer of convenience to their visits.

Despite some minor critiques regarding the distance from central tourist attractions, the overwhelming sentiment remains positive with the location being the standout feature. The hotel's strategic positioning, combined with good staff service and amenities, underscores its reputation as a great place to stay in Rio de Janeiro.

Breakfast
The breakfast at Mercure Rio de Janeiro Barra da Tijuca receives a range of responses from guests, largely leaning towards positive feedback. Many appreciate the wide variety and completeness of the offerings, describing it as generous, very tasty and delicious. Several guests commend the exceptional and superb quality of the breakfast, finding it very diverse with numerous food and drink options available. Some highlight specific positives like healthy options, good fruits and varied food selections, often remarking on the amazing, spectacular and well-served breakfast.

The great location paired with excellent breakfast contributes to an overall pleasant stay for many visitors. The atmosphere, despite occasional complaints about being crowded and disorganized, doesn't overshadow the generally good service and breakfast experience.

Criticism mainly revolves around the high price of breakfast, which is charged separately and considered by some to be overpriced considering its quality. Complaints about industrialized juices, stale bread and cold eggs show that improvements could be made. Several guests also note delays in replenishing items and a lack of fresh pastries and cakes. Despite these critiques, the varied and vast options keep many guests satisfied.

Overall, the breakfast at the Mercure Rio de Janeiro Barra da Tijuca is noted to be a strong point but comes with caveats regarding cost and occasional lapses in quality and organization.

Dinner
The dining experience at Mercure Rio de Janeiro Barra da Tijuca presents a mixed bag of impressions with many guests highlighting both commendable and less satisfactory aspects. On the positive side, the hotel's restaurant is often praised for its quality with several guests noting the amazing food and good menu options. The dining area shared with the neighboring Ibis hotel maintained its appeal, especially for lunch and dinner dishes, which were described as impeccable. Specific plaudits include a wonderful end-of-year dinner and an excellent and well-served Valentine's Day tasting menu, underscoring the restaurant's capability to impress on special occasions.

However, despite the praised culinary quality, service speed seems to be a common issue. Numerous guests reported long waiting times with some experiencing delays of up to two hours for their orders. This slow service detracted from the overall dining experience for many. Additionally, the attitude of the service staff received mixed feedback with occasional mentions of rude waiters. While the fair pricing of the restaurant was appreciated, the inconsistency in food quality and service efficiency left a less favorable impression on certain guests. For those seeking alternatives, the nearby local restaurant Mocelim Mar comes highly recommended, providing a good option for excellent food in the vicinity.

Rooms
The rooms at Mercure Rio de Janeiro Barra da Tijuca offer a mixed experience for guests. On the positive side, many guests appreciated the comfortable beds, spacious and well-lit rooms and the magnificent views of the sea. The accommodations are generally clean and cozy, providing a pleasant stay with functional and well-decorated interiors. Upgrades to suites with panoramic ocean views have been particularly praised, adding to the overall positive impression of the room experience.

However, some aspects detract from the overall satisfaction. Issues such as small room sizes, musty smells and instances of mold have been reported. Problems with maintenance, such as broken bedside tables, malfunctioning air conditioners and clogged showers, have been noted by several guests. Additionally, the rooms sometimes did not align with the descriptions or photos provided during booking, leading to disappointment.

Despite these drawbacks, the hotel's proximity to the beach and event sites, combined with the comfortable and clean accommodations, ensures that many guests still find their stays enjoyable. Nonetheless, improvements in room maintenance and cleaning standards could significantly enhance the guest experience.

Beds
Mercure Rio de Janeiro Barra da Tijuca boasts a range of positive feedback regarding the comfort and quality of its beds. Guests frequently commend the comfortable beds, noting their extreme coziness. The rooms are highlighted for their spaciousness and sophistication, often equipped with large and soft beds that promise a good night's sleep. Many reviews also emphasized the good bed linens and excellent quality duvets. The showers are described as amazing, complementing the overall comfort of the rooms. Despite a few minor critiques about bed size and bed linens, the general sentiment remains that the beds provide comfort much appreciated by travelers with some describing them as wonderful and extremely comfortable. Overall, the hotel's commitment to providing a restful experience through comfortable accommodations is evident from the positive guest feedback.

Cleanliness
The Mercure Rio de Janeiro Barra da Tijuca receives mixed reviews regarding its cleanliness. Many guests highlight the hotel's excellent cleanliness and describe the rooms and common areas as clean organized and pleasant. The bedding and bath linens are praised for being fresh and clean and many reviewers note that the cleaning service is generally effective with some even deeming it impeccable.

However, others express concerns about the maintenance and some specific cleanliness issues. Several guests report that their rooms were dirty, poorly ventilated or cleaned late. Common complaints include dirty floors with sand, moldy curtains and the presence of ants in some rooms. Additionally, issues such as rusty trash cans, murky water in mini-fridges and poor hygiene control in the kitchen have been mentioned.

The hotel's common areas, while often clean and tidy, were sometimes criticized for needing more frequent cleaning, particularly during peak breakfast times. Despite these issues, the hotel's overall environment is generally perceived as clean and organized, making it a viable option for visitors who prioritize cleanliness while staying in Rio de Janeiro.

Staff
The staff at Mercure Rio de Janeiro Barra da Tijuca generally receive positive feedback, highlighting their friendliness and helpfulness. Guests frequently commend the staff for being polite, professional and attentive. The reception team, in particular, is often recognized for their efficient and friendly service with several specific employees being mentioned for their exceptional support.

However, there are notable discrepancies in guest experiences. While many staff members are praised for their competence and courtesy, some reviews point to issues such as unfriendliness and inefficiency, particularly at the reception desk during check-in and check-out times. Instances of slow service, a lack of attentiveness and occasional rudeness are also reported, suggesting a need for better staff training and consistency in guest interactions.

Despite these inconsistencies, the overall impression of the hotel staff is quite positive with guests appreciating the quick and effective resolution of issues and the warm reception from many employees. The efforts of standout staff members often leave a lasting positive impact on the guests' stay, reinforcing the hotel's potential for high-quality service with more consistent staff performance.

Wi-Fi
Guests at the Mercure Rio de Janeiro Barra da Tijuca have had mixed experiences with the hotel's Wi-Fi service. Some have praised the Wi-Fi as being reliable, fast and easy to connect, offering uninterrupted service and strong signal strength. These guests found it perfectly suited for their needs, including making uninterrupted voice calls on platforms like WhatsApp.

However, other visitors encountered significant issues, describing the Wi-Fi as unstable, unreliable and with a weak signal that left them disconnected every few minutes. Some mentioned the internet did not work well during peak hours with the hotel failing to inform them about the availability of free Wi-Fi. Additionally, the lack of smart TVs in the rooms and poor TV signal quality were noted as drawbacks. Despite the conflicting experiences, it is clear that while some guests enjoyed seamless internet connectivity, others found it a frustrating aspect of their stay.

Gym
The gym at Mercure Rio de Janeiro Barra da Tijuca receives mixed feedback. While some guests appreciate its variety of equipment and proper setup, others find it small and inadequately maintained. The gym is generally characterized as small, but adequately equipped for a proper workout. However, several visitors were disappointed due to discrepancies between promotional images and the actual facilities, finding it much smaller in reality. Despite these criticisms, the gym does offer a functional space for guests to maintain their fitness routines during their stay.

Beach
Mercure Rio de Janeiro Barra da Tijuca boasts an enviable location right in front of a beautiful beach, making it highly convenient for guests who wish to enjoy the sand and sea. The hotel's beachfront position offers direct access to Pepê Beach, a calm and picturesque spot perfect for long walks. Guests are privileged to just cross the street and immerse themselves in the oceanic scenery with many rooms providing stunning sea views that enhance the vacation experience.

Despite some reviews mentioning that certain beach sections are less suitable for swimming, the overall impression is that the beach in front of the hotel is generally good for this activity. The area can become crowded, particularly during holidays, but this doesn't seem to detract significantly from its appeal. For those interested in beach amenities, the hotel provides a convenient towel service for guests.

The location is often described as superb and close to Barra Beach, reinforcing the consensus of a nearly unbeatable spot for beach and nature lovers. While cleanliness can occasionally be an issue with isolated notes of the beach being dirty, it is frequently praised for being beautiful and clean. Overall, the combination of direct beach access, amazing views from superior rooms and close proximity to the vibrant Barra Beach makes Mercure Rio de Janeiro Barra da Tijuca a desirable destination for beachgoers.

Parking
The parking situation at Mercure Rio de Janeiro Barra da Tijuca has garnered considerable attention from guests. While the availability of a covered garage is noted, the service is marred by several issues. Many guests find the parking to be disorganized and the interaction with cars very slow. Additionally, the parking service is outsourced and comes with a high price tag, often described as exorbitant. There is a lack of clear information regarding parking availability and costs, leading to confusion among guests. The parking fee, which is not included in the room rate and charged separately, is frequently cited as expensive with daily rates around 35 to 40 Reais. Limited parking availability and small, congested lots add to the difficulty, making the experience less comfortable. Furthermore, parking in front of the hotel is also challenging, contributing to the overall sense of inconvenience. Despite the presence of a private parking team, the quality of parking services remains low and problematic for many.

Family
Mercure Rio de Janeiro Barra da Tijuca emerges as a family-friendly destination, ideal for those seeking a relaxing getaway with their children. The hotel is praised for its family-oriented atmosphere, making it a frequent choice for families and residents alike. Positive remarks highlight the hotel's ability to accommodate families well, providing the necessary amenities to ensure a comfortable and enjoyable stay.

Guests appreciated the manageable accessibility for children with special needs with staff members like Jonathan going the extra mile to upgrade rooms when necessary. The hotel offers good facilities and is noted as a nice and convenient option for family vacations. Despite a few setbacks such as the swimming pool being temporarily out of order and the absence of designated playgrounds for kids, the general consensus is that Mercure Rio de Janeiro Barra da Tijuca is a proper and great choice for families. Whether it's for spending memorable holidays like New Year's Eve or just a casual family gathering, this hotel supports high spirits and enjoyable family time. Pet-friendly policies further add to its appeal for family stays.

Nightlife
Mercure Rio de Janeiro Barra da Tijuca boasts a vibrant nightlife scene in its surrounding area, making it an ideal location for those looking to enjoy the local party atmosphere. Guests have praised its proximity to a lively street filled with several restaurants and bars, particularly highlighting the energetic Olegário Maciel nightlife spot at Post 1. The hotel is conveniently located near nightlife on the beach, offering opportunities for beach parties and dining experiences.

The area is noted for being both enjoyable and safe at night with guests feeling comfortable exploring nearby nightlife options without concerns. The combination of beach parties, nature and a variety of dining venues creates an environment perfect for those looking to embrace Rio's nocturnal festivities. It's an especially great spot for major celebrations, such as New Year's Eve, where guests have easy access to some of the best parties in the city.

4 Star
Mercure Rio de Janeiro Barra da Tijuca appears to be a mixed bag for travelers expecting a four-star experience. Reviews frequently highlight that the hotel does not meet the expected standards of a four-star rating with services and amenities falling short. Rooms are often described as small and not on par with four-star accommodations. Despite this, the hotel receives positive feedback for its cleanliness and organization. While it is well-rated by guests, there is a recurring sentiment that the hotel feels more like a three-star establishment rather than a four-star one. Overall, the hotel may satisfy those with moderate expectations but may disappoint those anticipating a true four-star experience.

Business
Mercure Rio de Janeiro Barra da Tijuca is notably well-regarded among business travelers. The hotel offers a range of amenities designed specifically for those on work trips, including suitable work tables, desks and meeting rooms, making it convenient to work and hold meetings on-site. The facilities are described as very nice and the hotel is well-located for business purposes, contributing to its reputation as a good choice for business travel.

The business package provided by the hotel receives positive remarks and the establishment is seen as suitably organized for professional needs. Despite a few issues such as a system problem for reservation confirmation by email and some challenges with payment confirmation, the overall feedback highlights its suitability for business stays and convenience for business travelers.

However, not all feedback was universally positive, suggesting it may not be ideal for every business traveler, though many find it perfect for their needs. With its good location and business services, the Mercure Rio de Janeiro Barra da Tijuca remains a strong option for those traveling for work.

Accessible
Mercure Rio de Janeiro Barra da Tijuca provides ramp and lift access to its various areas, ensuring guests with mobility issues can navigate the hotel with ease. The hotel is equipped with accessible amenities and has rooms adapted specifically for the elderly, making it friendly for those with special needs. However, there were a few concerns about elevator functionality, as some guests experienced limited access or non-working elevators. Despite these issues, the hotel demonstrates a commitment to accessibility through various measures in place.

Dog Friendly
Mercure Rio de Janeiro Barra da Tijuca offers a welcoming environment for guests traveling with pets, particularly for those with small dogs up to 12kg. The hotel has designated dog-friendly services and amenities to ensure that pets feel at home. While pets are indeed allowed and welcomed, there is an additional fee for their stay. Some guests have mentioned that this pet fee should be better disclosed prior to booking. Despite this, the hotel's pet-friendly policies and services are generally well-received by guests. Note that the walls are thin and noise from neighboring rooms, including that of pets, can sometimes be a disturbance.

Beachfront
Mercure Rio de Janeiro Barra da Tijuca boasts a remarkable location that is unparalleled for its proximity to the beach. Guests repeatedly highlight the hotel's positioning directly on the beachfront, offering immediate and effortless access to the scenic Barra da Tijuca beach. The appeal of being right in front of the sea is consistently praised with many remarking on the convenience and aesthetic pleasures of such a setting. Clean and pleasant beach conditions further enhance the stay. The beachfront access is described as ideal, contributing significantly to the overall positive experience. Visitors enthusiastically recommend the hotel for its unbeatable and beautiful beachfront location.


No, Mercure Rio de Janeiro Barra da Tijuca doesn't have any pool.

Yes, a spa is available at Mercure Rio de Janeiro Barra da Tijuca.

Yes, Mercure Rio de Janeiro Barra da Tijuca welcomes dogs.

Yes, parking facilities are available at Mercure Rio de Janeiro Barra da Tijuca.

Yes, Mercure Rio de Janeiro Barra da Tijuca has a gym.

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