The Santa Teresa Hotel Rio de Janeiro - MGallery Collection provides a sensory experience from the moment you step in with a special scent and breathtaking view of Santa Teresa. The personnel are professional, nice and discrete, ensuring a comfortable and clean stay. The accommodations are well-decorated, comfortable and equipped with high-quality bedding and towels. The hotel also prioritizes safety against COVID-19. Although there were a few issues such as forgotten cleaning objects and the pool not being very clean, overall the cleanliness was impeccable. The communal bathroom and pool could use more attention, but the rooms were very clean and pleasantly scented. While some guests encountered maintenance problems, such as worn out carpets, corroded stairs and broken amenities, others had no issues with their well-equipped rooms. Despite a few minor issues, the hotel's cleanliness made for a comfortable and enjoyable stay.