Hotel des Bains & Wellness Spa Nuxe

Robertville , , Haelen, 2 (Show on Map)


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Summary of reviewsHotel des Bains & Wellness Spa Nuxe offers a luxurious and relaxing stay in a beautiful location, overlooking Robertville lake and close to Grandes Fagnes for hiking. While the breakfast received mixed reviews and the dinner menu was limited, the food quality was generally praised. The rooms were spacious and modern, although some guests found the décor outdated and the cleanliness varied. The spa and wellness center received high praise with guests enjoying the swimming pool, jacuzzi and massages, albeit with limited hours and some odors noted. The staff were friendly and accommodating, although there were some complaints of understaffing and unhelpfulness regarding wifi connectivity. Overall, Hotel des Bains & Wellness Spa Nuxe is a top choice for couples seeking a romantic getaway or anyone looking for a comfortable stay with attentive service.
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Hotel with Spa
Escape to the tranquil oasis of Hotel des Bains & Wellness Spa Nuxe, located on the water's edge. The new Nuxe Spa offers 450 square meters of space designed for self-care and relaxation. The spa features an indoor pool heated to 31°C with a hydromassage waterfall and a relaxing view of the gardens and an outdoor terrace with a Zen atmosphere. Take a soak in the overflowing Jacuzzi or clear your mind in the Nordic sauna or the hammam inspired by Moorish decor. Indulge in a wide range of Nuxe Massages, body and face treatments tailored to your needs. Rejuvenate and forget the stress of everyday life with the ultimate spa experience at Hotel des Bains & Wellness Spa Nuxe.

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Luxury Hotel

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

  Indoor Pool  


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EV charging stations  


Hotel for Adults Only

Small Hotel

4-Star Hotel

Hotel with Indoor Pool

Room Types
Double or Twin Room with Lake View This room features a scenic view of the lake and garden.

Suite A spacious room with a king-size bed.

Double or Twin Room with Private Bathroom Each of these classically-decorated rooms is situated at the front of the hotel.

Double or Twin Room with Balcony This room features a south-facing balcony.

Suite with Terrace A spacious apartment with a bedroom, dining area and a living room with a seating area. It includes a terrace and scenic views of Lake Robertville and hotel garden. An iPod dock, home theatre and Nespresso machine are provided.

Villa with Sea View This spacious villa comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with lake views, this villa also features a minibar and a flat-screen TV with cable channels. The unit has 5 beds.

About Hotel des Bains & Wellness Spa Nuxe
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Guest Reviews
7.7
Good
Location
Hotel des Bains & Wellness Spa Nuxe is a stunning hotel located in a beautiful region. The hotel is built alongside the main road, which might cause some disturbance at night. However, the location, overlooking a road and Robertville lake, is top notch. The hotel is close to Grandes Fagnes, making it an ideal spot for those who enjoy hiking. Guests can also enjoy a stroll in the beautiful garden that opens onto the lake. The accommodation and location are top-notch, but the price is a bit steep. Nevertheless, the hotel is ideally located for exploring the magnificent region and going on walks in the area.

Breakfast
Guest reviews of the Hotel des Bains & Wellness Spa Nuxe breakfast are mixed. Some visitors found the breakfast to be of high quality with fresh produce, while others found it to be overpriced and chaotic. The breakfast was served in the room due to COVID and guests had the option to choose from four preset breakfast options. Some reviewers remarked that the breakfast was delicious, but others found it lacking in both quality and quantity. The breakfast was also described as expensive and, in some cases, not worth the extra cost. Many guests were disappointed by the limited variety of the breakfast and the fact that there was no choice "à la carte." In summary, the quality of the breakfast products was good, but the value for money and presentation left something to be desired at this four-star establishment.

Dinner
Guests at Hotel des Bains & Wellness Spa Nuxe had mixed opinions about the hotel's dinner offerings. Some described the restaurant as excellent with outstanding quality dishes and an extraordinary cuisine. Others found the meals to be overpriced with small portions and lacking in seasoning. Due to COVID restrictions, some guests booked a junior suite to avoid eating on their bed. However, one of the reviews mentioned that the restaurant was closed due to renovation. Some guests enjoyed their meals in their rooms, finding them very nice and succulent. On the other hand, a few guests were disappointed by the limited menu and small portions. The quality of food was praised by many, but some found it to be middling or not worth the price. Despite these varying opinions, the atmosphere of the hotel was commended by most guests with a warm and friendly staff original menu options and private spa sessions. Overall, the hotel is worth considering for the delicious meals and exceptional service, despite a few drawbacks in some areas.

Rooms
The Hotel des Bains & Wellness Spa Nuxe offers guests spacious, modern rooms with comfortable beds, but some guests found the design to be outdated for the price. While some rooms have stunning views of the garden and lake, others are small, cramped and in need of serious updating. Guests also noted cracks in walls and insufficient separation between the bathroom and bedroom. However, many guests enjoyed the comfortable beds and clean bathrooms, as well as the beautiful views from some of the rooms. Some rooms also feature amenities such as fridges and TVs with many channels. Guests warned of noise from the street in certain rooms, as well as insufficient climate control. The price of the room was a concern for some guests, especially considering some of the issues with cleanliness and outdated decor. The hotel's breakfast room was also noted as being unprepared at times.

Beds
The Hotel des Bains & Wellness Spa Nuxe offers spacious and modern rooms with some guests raving about the very comfortable beds. However, a few guests found the beds to be small and uncomfortable with one mentioning a lack of mattress topper which is standard these days. Despite this, many guests used words like 'comfy' and 'comfortable' to describe the beds with some even calling them "heerlijke" or delicious. The quality of the bedding was praised with some calling it "impeccable". A few guests did mention that the beds were too soft which caused back pain. A couple of guests found the bed and shower in a closet to be a strange arrangement. In general, the comfort of the bed was highly commended with several reviewers calling it "vraiment excellente" or truly excellent. However, some guests mentioned bad soundproofing, while others mentioned outdated baths and mattresses that were too soft.

Cleanliness
Guests of Hotel des Bains & Wellness Spa Nuxe praised its cleanliness and facilities, such as the swimming pool and jacuzzi, which were well-maintained. The overall cleanliness of the hotel was also commended with some reviews saying that everything was very clean. However, a few negative reviews mentioned issues with room cleanliness, such as carpets and bathroom walls being stained, insufficient cleaning between reservations and dusty surfaces. Some guests suggested that the hotel could benefit from more daily upkeep, but appreciated the spa being in great condition. Despite minor complaints about the lack of air conditioning and breakfast prices, the hotel was described as quiet, comfortable with pleasant rooms and courteous staff.

Staff
The staff at Hotel des Bains & Wellness Spa Nuxe receive mixed reviews from guests with some praising their kindness and helpfulness while others found them unengaged or unhelpful with issues like wifi. Some guests noted that the staff spoke poor English or were understaffed with a masseuse serving as both receptionist and breakfast server, causing delays for some guests upon arrival. Despite some complaints, many guests had positive experiences with the welcoming and accommodating staff who were attentive to their needs. The hotel also received praise for its spa services, meals and great wine selection. Overall, Hotel des Bains & Wellness Spa Nuxe is a top choice for those seeking a comfortable stay with friendly staff who go the extra mile.

Wi-Fi
Unfortunately, the Wi-Fi at Hotel des Bains & Wellness Spa Nuxe seems to be a common issue for guests. Some struggle with connection altogether, while others find the signal to be weak or only available on the ground floor. Some guests report that there is no Wi-Fi in their rooms at all. A few even mention that mobile data is not an option either. Although relaxation is a priority for many, some guests do express that stronger Wi-Fi would have been appreciated, as even basic internet tasks were difficult to accomplish.

Spa
Guests have raved about the wonderful spa and services offered at Hotel des Bains & Wellness Spa Nuxe. The spa features a swimming pool, jacuzzi, steam bath, sauna and rest area, all of which have been deemed very nice, enjoyable and of good quality. Due to COVID restrictions, some guests were able to have the spa all to themselves, which was a pure bliss experience. Others have even enjoyed a private spa session. The massages have been described as great thanks to the excellent masseuses. The overall quality of the wellness center has received high praise with some guests noting it being luxurious and fantastic. While there were a few minor issues such as a broken pool safety bar and limited hours for hotel guests, the majority of guests have found the spa to be clean and well-equipped. Additionally, some guests have mentioned that the spa was a private experience due to COVID regulations, which added to their relaxation. Overall, the wellness center at Hotel des Bains & Wellness Spa Nuxe is a wonderful addition to anyone's stay.

Pool
The Hotel des Bains & Wellness Spa Nuxe is an ideal destination for those looking to relax and unwind. The spa offers a variety of amenities, including a swimming pool, jacuzzi, steam bath, sauna and rest area. Many guests commented on the cleanliness of the pool and jacuzzi. The temperature of the water was also mentioned as being enjoyable. While some guests were displeased with having to pay extra for spa access and the limited hours of pool availability, others enjoyed the privacy of being able to reserve the pool for an hour. The spa and massage services received positive reviews, although some guests noted unpleasant odors in the spa area. The hotel itself is located in a beautiful setting.

4 Star
Hotel des Bains & Wellness Spa Nuxe has mixed reviews when it comes to its four-star rating. Some guests believe the hotel charges four-star prices without providing the level of service one would expect. On the other hand, some visitors had a good time and found the hotel well-located. However, the cleanliness of the rooms was below average for a four-star rating. Guests also expected more information and service regarding excursions for a hotel of this category. The restaurant received mixed reviews with some finding it delicious but expensive. While the hotel has potential, it needs to improve its services to meet the expectations of a four-star property.

Luxury
If you're looking for a luxury stay amidst the beauty of the Fagnes, Hotel des Bains & Wellness Spa Nuxe can be an ideal choice. The hotel has spacious and comfortable rooms, some of which are equipped with a terrace offering breathtaking views. With a classy decor, the hotel exudes an aesthetic appeal that impresses its guests. One of the highlights of the stay is their luxurious spa NUXE, which is a big draw for guests seeking wellness and rejuvenation. In terms of dining, the hotel offers gastronomic cuisine that can satisfy the most discerning palates. While some guests found the prices to be quite high, the majority agree that the hotel is worth the money, provided you book a junior suite to avoid eating on the bed, given the current COVID restrictions. Some guests pointed out a need for minor repairs and maintenance to make the hotel truly luxurious and a few reviews noted the shortage of staff at times. However, despite some of these minor hiccups, the overall impression of the hotel is that of an excellent establishment that provides a luxurious and memorable stay in the heart of Fagnes.

Romantic
If you're planning a romantic getaway, look no further than Hotel des Bains & Wellness Spa Nuxe. With its tasteful decor and intimate ambiance, this hotel is the perfect place for couples to relax and unwind. Guests raved about the private weekend away they enjoyed with many calling it the best place for couples. The sitting room with its comfortable sofas and armchairs was particularly popular, while the romantic atmosphere and attentive service made everyone feel truly pampered. Situated in the heart of nature, the hotel is the perfect starting point for a hike or a gentle walk through the Fagnes. Guests loved the luxurious apartments with their stunning views, as well as the exceptional restaurant where the chef goes out of their way to create a memorable culinary experience. Despite the current circumstances, the hotel staff make every effort to ensure their guests have a wonderful stay with swimming pool reservations, room service and a takeaway bar all available. So why not book your stay at Hotel des Bains & Wellness Spa Nuxe and experience the ultimate romantic break?


Yes, Hotel des Bains & Wellness Spa Nuxe has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hotel des Bains & Wellness Spa Nuxe.

No, Hotel des Bains & Wellness Spa Nuxe doesn't allow dogs.

Yes, parking facilities are available at Hotel des Bains & Wellness Spa Nuxe.

No, Hotel des Bains & Wellness Spa Nuxe doesn't have a gym.
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