Rochester, 395 Buell Road43.131589,-77.666889(Show on Map)
7.6
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Best Western Inn at the Rochester Airport is strategically located right across from the Rochester Airport, making it an ideal choice for travelers seeking quick and easy airport access. Guests frequently commend its prime location for the simplicity of transitioning from hotel to terminal, with a short walk or efficient shuttle service enhancing the convenience. Besides its proximity to the airport, the hotel provides easy highway access, positioning itself centrally for visitors looking to explore key areas of Rochester.
Guests often highlight the hotel's cleanliness and the quiet ambiance as significant advantages, making it a reliable choice for both families and solo travelers. The safe area of the property further adds reassurance. The staff is consistently praised for their friendly and accommodating nature, ensuring seamless check-in and checkout processes and contributing to a welcoming environment.
While the breakfast offerings receive mixed feedback, many travelers enjoy the hot options, including eggs, bacon, and a waffle maker with fruit toppings. The complimentary breakfast is considered sufficient by most, despite occasional seating constraints and stocking issues. The rooms, appreciated for their cleanliness and comfort, are particularly favored for short stays or quick layovers, even though some guests note a need for updates in certain areas. Amongst various opinions, the beds are generally perceived as comfortable, aiding restful nights.
Despite being an older property, recent renovations in some areas enhance visual appeal, while the overall cleanliness and excellent customer service make the hotel a dependable choice. This combination of practical amenities, attentive staff, and strategic location specifically caters to travelers prioritizing convenience and comfort, providing a solid experience without lavish extras.
Categories
Accessible
This hotel provides detailed information on accessible room features, including roll-in showers with specific measurements and accessible bathrooms with grab bars and adequate clear floor space. Accessible public spaces and a TTY system are also available.
3 Star
Offering convenience for travelers, this hotel provides comfortable accommodations and essential amenities. Guests appreciate its proximity to the airport and reliable service.
Business
Honeymoon
Family
Gym
Room Types
King Room - Non-SmokingThe double room offers a tea and coffee maker. The unit offers 1 bed.
Double Room with Two Double Beds - Non-SmokingThe quadruple room provides a tea and coffee maker. The unit offers 2 beds.
Queen Room with Two Queen Beds - Non-SmokingThe quadruple room offers a tea and coffee maker. The unit has 2 beds.
Executive King Room with Sofa Bed and Living Room - Non-SmokingThe quadruple room provides a tea and coffee maker. The unit offers 2 beds.
Double Room with Two Double Beds - Non-SmokingThe quadruple room features a tea and coffee maker. The unit has 2 beds.
King Suite with Sofa Bed and Separate Sitting Area - Non-SmokingThe quadruple room features a tea and coffee maker. The unit has 2 beds.
Double Suite with Two Double Beds, Sofa Bed and Separate Sitting Area - Non-SmokingThe family room offers a tea and coffee maker. The unit has 3 beds.
King Room with Roll-in Shower - Disability Access/Non-SmokingThe double room offers a tea and coffee maker. The unit offers 1 bed.
Guest Reviews
7.6
Good
Review Summaries
Location
Nestled conveniently close to the Rochester Airport, the Best Western Inn at the Rochester Airport offers travelers a seamless experience for those catching early flights or seeking an easy arrival after a long journey. Its prime location, just across the street from the airport, is often lauded for its accessibility and convenience. Many guests appreciate the effortless transition from hotel to terminal, with some highlighting the less-than-10-minute walk or the quick shuttle ride provided by the property.
This proximity makes it an excellent choice for anyone prioritizing fast airport access, whether for catching a flight or arriving from one. The hotel’s location is also central to key areas of Rochester, with easy highway access adding to the convenience. Guests often note the hassle-free nature of the stay, complemented by a simple check-in and check-out process.
In addition to location, the hotel’s clean and quiet environment is frequently mentioned, providing a reliable and friendly place for families and solo travelers alike. This makes it not only a practical choice for airport-bound visitors but also a welcoming and well-maintained option for those seeking comfort close to travel routes. Moreover, as guests suggest, its safe area adds a layer of reassurance, further enhancing the appeal of its strategic position near the airport.
Breakfast
The breakfast experience at the Best Western Inn at the Rochester Airport receives mixed reviews, though there are some highlights that stand out. Many guests appreciate the hot breakfast options, enjoying items such as eggs, bacon, sausage, and a selection of baked goods. The inclusion of a DIY waffle maker and the availability of fruit toppings add a touch of customization that many find enjoyable. Some guests highlight the satisfying nature and variety of the breakfast spread, noting that it is quite filling and meets expectations for a hotel breakfast.
However, not all guests are fully satisfied. There are comments about limited seating space and occasional issues with the restocking of items. Some find the selection to be more basic than expected, and for a few, the breakfast did not meet their past experiences or expectations. Despite these opinions, the hotel's breakfast does offer enough options for most to start their day well, especially with the convenience of a complimentary offering included in the stay.
Rooms
The Best Western Inn at the Rochester Airport offers a satisfying experience with its focus on cleanliness and comfort, especially convenient for short stays or quick layovers. Guests frequently highlight the impeccably clean rooms, noting they are tidy and well-maintained. Many reviews mention the beds as extremely comfortable, contributing to restful nights. While some rooms are described as spacious, others come across as small, although they are adequate for short visits.
In contrast, there are mentions of outdated facilities and old bathrooms, suggesting renovations might be necessary in some areas. A room setup with a refrigerator adds a bit of convenience for travelers needing to store perishables. Despite a few concerns about stale smells or musty odors, the rooms generally provide a comfortable atmosphere, and their proximity to the airport offers a significant advantage.
Overall, the hotel delivers a clean, quiet, and practical environment, with some guests noting an apparent recent remodel that enhances the visual appeal of select areas. While not all rooms match the images seen online, the consistent emphasis on cleanliness and comfort supports a reliable choice for travelers needing quick access to airport transport.
Beds
When it comes to the sleeping experience at the Best Western Inn at the Rochester Airport, opinions vary, but a common theme emerges: comfort. Many guests report that the beds are comfortable, providing a restful night’s sleep which is essential for travelers. Some reviews specifically highlight the beds as great, with a few noting that their stay was complemented by comfy bedding and a good heating system. On the other hand, there are occasional mentions of discomfort, with some guests finding the beds to be dirty, lumpy, or too hard. Overall, for many visitors, the hotel’s beds offer a cozy haven, perfect for recharging after a day of travel.
Cleanliness
The Best Western Inn at the Rochester Airport consistently receives high marks for its cleanliness, providing a welcoming environment for travelers. Guests repeatedly emphasize the clean and comfortable nature of both the rooms and the bathrooms, with linens and toiletries well-maintained. The property, although noted as somewhat outdated, offers a tidy and well-cared-for environment, with recent renovations adding to the appeal. Visitors appreciate the quiet and convenient location near the airport, making it a practical choice for those seeking a restful stay. The hotel staff is frequently praised for their friendliness and attentiveness, contributing to a pleasant overall experience. Despite occasional complaints about outdated aesthetics and minor maintenance needs, the hotel is generally perceived as a very clean and very comfortable place to stay. The combination of cleanliness, excellent customer service, and good value for money makes it a solid option for travelers passing through Rochester.
Staff
The staff at Best Western Inn at the Rochester Airport is consistently praised for their friendly and helpful demeanor. Guests repeatedly comment on the overall pleasant interaction with the hotel employees, from front desk personnel to shuttle drivers. The staff is recognized for being efficient and accommodating, ensuring a smooth check-in and checkout process. Visitors note the outstanding service and attentiveness to their needs, highlighting the kindness and prompt assistance provided. The manager also garners positive remarks for friendliness and approachability. Overall, the staff's exceptional service significantly enhances the guest experience, making the hotel a welcoming choice for travelers.
3 Star
Best Western Inn at the Rochester Airport offers a practical choice for travelers seeking convenience near the airport. Despite being an older property, the hotel maintains a tranquil atmosphere due to its quiet location. While the rooms may be on the smaller side and the decor somewhat dated, guests appreciate the comforts provided, such as a comfy bed and a good breakfast. Overall, it is a decent option for those who prioritize proximity to the airport, delivering an average experience that fulfills basic needs without any extravagant frills.
Business
The Best Western Inn at the Rochester Airport proves to be a practical choice for travelers, particularly those with early morning flights or short stays. Its proximity to the airport and availability of shuttle services make it extremely convenient for fliers. Guests appreciate the accommodating staff and the well-lit parking, offering a sense of security for those leaving their car behind. The hotel is also conveniently located for those needing to visit the nearby hospital. Overall, it provides a comfortable and efficient experience for travelers in transit.
FAQ
No, Best Western Inn at the Rochester Airport doesn't have any pool.
No, a spa isn't available at Best Western Inn at the Rochester Airport.
No, Best Western Inn at the Rochester Airport doesn't allow dogs.
No, parking facilities aren't available at Best Western Inn at the Rochester Airport.
Yes, Best Western Inn at the Rochester Airport has a gym.
