Rochester, 999 Jefferson Road43.086997,-77.610736(Show on Map)
8.1
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesWed, 05 Aug - Thu, 06 Aug05 Aug - 06 Aug
1 Room2 Guests
Info
Summary of reviews
Home2 Suites by Hilton Rochester Henrietta, NY is highly regarded for its excellent location and comfortable accommodations, making it a popular choice for travelers. The hotel's central position near major highways provides easy access to shopping, dining, local attractions, and the airport. The surrounding area offers a variety of amenities, including shopping complexes, restaurants, and attractions such as the Strong Museum and local colleges. Despite being on a busy road, the hotel maintains a peaceful environment.
Guests appreciate the clean and spacious rooms, which are modern, stylish, and equipped with kitchen facilities that add a touch of home comfort. The rooms' thoughtful layout makes them ideal for families and extended stays. The friendly and professional staff contribute significantly to the hotel's appeal, providing attentive service and enhancing the overall guest experience.
The complimentary breakfast is generally well-received, offering a variety of options and praised for specific features like the waffle station. Despite occasional limitations in variety, the breakfast remains a convenient start to the day. The indoor pool, while sometimes crowded, offers a fun experience, especially for families with children.
Overall, Home2 Suites by Hilton Rochester Henrietta, NY is an excellent choice for leisure and business travelers, particularly suited for families due to its spacious accommodations, family-friendly amenities, and outstanding location. The hotel consistently earns praise for its cleanliness, comfortable beds, and commitment to guest satisfaction.
Categories
Sustainability Journey
This hotel is listed as taking steps towards sustainability.
Family
This hotel provides suite-style accommodations, offering more space for families. It also features a complimentary breakfast and a pool.
Business
Home2 Suites by Hilton Rochester Henrietta provides a comfortable stay for business travelers. The hotel offers suites with workspace and necessary amenities. It is a suitable option for extended business trips.
Gym
This hotel includes a fitness center for guests. It is located in Rochester/Henrietta.
EV charging stations
Home2 Suites offers EV charging. This provides an added convenience for guests traveling with electric vehicles.
3 Star
Providing modern suites with fully equipped kitchens and flexible living spaces, this hotel caters to extended stays. It offers a fresh and contemporary experience.
Indoor Pool
This hotel features a spacious indoor swimming pool with large windows and ample seating. It also includes an accessible chair-lift and is frequently mentioned by guests as a popular amenity for families.
Pool
Heated Pool
Indoor Pool
Honeymoon
Free Wi-Fi
Parking
EV charging stations
Accessible
Heated Pool
Room Types
King Studio Suite - Non-SmokingThis studio features a sofa bed, microwave, refrigerator and sink.
Queen Studio with Two Queen Beds - Non-SmokingThis studio features a sofa bed, microwave, refrigerator and sink.
King Studio Suite - Hearing Access/Non-SmokingThis studio is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 1 bed.
One-Bedroom Queen Suite - Non-SmokingThe suite features air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Queen Studio with Two Queen Beds - Mobility Access/Non-SmokingThe spacious studio features air conditioning, a tea and coffee maker, a seating area, heating and a flat-screen TV with cable channels. The unit has 3 beds.
Guest Reviews
8.1
Very Good
Review Summaries
Location
Home2 Suites by Hilton Rochester Henrietta, NY boasts an exceptional location that caters to a variety of visitors' needs. Its central positioning near major highways such as 90/490/390/590 provides convenient access to multiple destinations around Rochester, NY. The area is brimming with shopping complexes, which are perfect for any forgotten travel essentials, along with a plethora of restaurants, making dining options plentiful for guests.
The hotel's advantageous location grants easy access to local attractions like the Strong Museum and various colleges, including Rochester Institute of Technology (RIT) and Monroe Community College (MCCC). Guests can also appreciate the proximity to the airport, which is a short drive away, making it ideal for travelers flying in and out of the city.
Despite being situated on a busy road, the noise is not disruptive, allowing for a peaceful stay. The location also includes the benefit of a wonderful antique mall within walking distance, contributing to the charm of the surrounding area. Additionally, many reviewers noted the convenience of nearby food and shopping options, including popular spots like Walmart and Wegmans.
Overall, Home2 Suites by Hilton Rochester Henrietta, NY is well-regarded for offering a clean and comfortable environment alongside friendly staff and a delightful breakfast buffet. The combination of all these elements makes it a practical choice for guests looking for easy access to shopping, dining, and various attractions.
Breakfast
Home2 Suites by Hilton Rochester Henrietta offers a complimentary breakfast experience that generally meets guests' expectations, providing a variety of options to suit different tastes. The breakfast buffet includes both hot and cold dishes, and many guests appreciated the convenience and diversity of choices available. Notably, the inclusion of fresh fruits and non-dairy milk options was a pleasant surprise for some, catering to dietary preferences.
While the breakfast was well-received by many, there were mentions of limited options and repetitive items on certain days, with some guests suggesting improvements in variety and consistency. The waffle station received particular praise, with guests highlighting it as a standout feature. Despite some concerns about the dining area size and occasional shortages of utensils, the accessibility and satisfactory service from the staff were recognized positively.
The buffet was often well-stocked, providing a good selection that included grab-and-go options. For those who enjoy a hearty start to the day, the breakfast was reported as more than expected, and sometimes described as fantastic or outstanding. Overall, the breakfast at Home2 Suites by Hilton Rochester Henrietta offers a practical and tasty option for travelers looking for a convenient start to their mornings.
Rooms
Home2 Suites by Hilton Rochester Henrietta in NY offers guests a delightful stay with its spacious and well-equipped rooms. Many visitors appreciate the recently renovated, clean, and airy accommodations, highlighting the excellent size and comfort provided. The rooms are consistently described as modern, stylish, and very clean, with ample space and a thoughtful layout that provides convenience for both short and extended stays.
Guests particularly enjoy the full array of kitchen facilities, including a full-size refrigerator, sink, and dishes, which add a layer of home-like comfort to their experience. The suites feature separate living and sleeping areas, complete with privacy features such as curtains between the bed and pull-out couch, making them ideal for families or those needing a little extra room. The impressive amenities and room layout lead many to describe their suites as amazing and beautiful, with some highlighting their appreciation for personal touches, such as welcoming messages on the TV.
Overall, travelers commend the hotel for its clean, spacious, and comfortable environment, marking it as a convenient choice, especially for those traveling with pets or requiring additional space. These qualities make Home2 Suites by Hilton an appealing option for both leisure and business travelers alike.
Beds
The beds at Home2 Suites by Hilton Rochester Henrietta, NY are largely praised for their comfort and cleanliness. Many guests found the mattresses to be incredibly comfortable, with some describing their sleep as dreamy thanks to recently upgraded bedding. The sheets were noted to be soft, and the overall cleanliness of the bedding added to a satisfying stay. Despite some remarks about softer beds, the majority of guests seemed to appreciate the comfortable sleeping arrangements. While there were isolated mentions of bed springs and flat pillows, the general consensus leans towards a comfortable and restful experience.
Cleanliness
Home2 Suites by Hilton Rochester Henrietta, NY, offers a clean and comfortable experience that is consistently praised by its guests. Visitors frequently highlight the impressive cleanliness of both the rooms and the overall hotel facilities, describing the environment as immaculate and well-maintained. The hotel is noted for its spacious and airy rooms, with several comments on the excellent layout and design that make guests feel at home. The inclusion of a kitchen setup in the rooms appears to be appreciated, and the atmosphere is described as convenient and accommodating.
Guests are particularly impressed by the friendly and professional staff, who enhance the overall experience with attentive service and quick fulfillment of requests. The pet-friendly policy and convenient location close to commerce and dining options further add to the hotel's appeal. Despite occasional mentions of ongoing renovations, the property remains tidy and quiet, ensuring a restful stay. An excellent cost-benefit ratio is noted, and the complimentary breakfast and well-maintained pool are additional perks appreciated by guests. Overall, visitors to the hotel are frequently satisfied with the cleanliness, comfort, and service they receive, often emphasizing these positives in their reviews.
Staff
At Home2 Suites by Hilton Rochester Henrietta, NY, guests frequently admire the exceptional efforts of the hotel's staff. The team is consistently described as friendly, welcoming, and accommodating, ensuring each guest feels valued throughout their stay. Visitors commend the front desk staff for their professionalism and efficiency, with several noting their helpfulness in facilitating early check-ins and providing local knowledge. The manager and guest service agents receive high praise for their courteous conduct, contributing to a warm and hospitable environment. The considerate nature of the staff is evident as they routinely go above and beyond to enhance the overall experience. Despite occasional busy periods, the personnel maintain a calm demeanor, proving their dedication to guest satisfaction. The combination of a great location and an outstanding team makes Home2 Suites a comfortable and appealing choice for travelers seeking a pleasant stay in Rochester Henrietta.
Pool
The pool at Home2 Suites by Hilton Rochester Henrietta, NY garners a mix of positive feedback, particularly highlighting its appeal for families. Many guests note that the pool area is clean and well-maintained, providing a fun and enjoyable environment. It's also mentioned as being a hit with kids, with several reviews indicating that it was a highlight of their stay. The water temperature is described as pleasantly warm, adding to the overall comfort. Despite being on the smaller side, guests found the pool to be decent in size, offering a nice opportunity for relaxation and recreation. However, occasional accessibility issues suggest it’s popular among guests, sometimes leading to a crowded atmosphere. Nonetheless, for those who could access it, the indoor pool offers a delightful experience, especially for families seeking to entertain their children.
EV charging stations
The Home2 Suites by Hilton Rochester Henrietta, NY, receives positive remarks for its convenient EV charging facilities. Guests appreciate the availability of both standard and Tesla charging stations, including two Level 2 Tesla chargers and one Level 2 CCS charger. The complimentary service enhances the hotel's appeal for electric vehicle owners, though some guests suggest that adding more chargers could alleviate the need to wait for a spot. The hotel's effort to promote EV charging, alongside its great service and proximity to numerous dining options, creates a welcoming atmosphere for travelers.
Family
Home2 Suites by Hilton Rochester Henrietta, NY, proves to be an excellent choice for families, especially those traveling with young children. Guests appreciated the spacious, clean rooms, well-suited for accommodating larger families, such as a family of five. The availability of a pullout couch and two TVs provided added comfort and entertainment options, enhancing the homely atmosphere that many praised. The well-equipped kitchen facilities were a highlight, offering the convenience of preparing meals and adding to the hotel's family-friendly appeal.
The on-site swimming pool emerged as a popular feature, providing enjoyment for the kids, and contributing to a wonderful weekend getaway experience for families. The hotel's location proved to be ideal for those visiting nearby family, adding to its attractive offering with close proximity to local attractions.
Overall, the combination of spacious accommodations, excellent amenities, and a great value for money made it a highly recommended option for families passing through Rochester. Despite some instances of noise disturbances due to unsupervised children, the hotel consistently earned praise as a comfortable and family-oriented destination.
FAQ
Yes, Home2 Suites by Hilton Rochester Henrietta, NY has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Home2 Suites by Hilton Rochester Henrietta, NY.
No, Home2 Suites by Hilton Rochester Henrietta, NY doesn't allow dogs.
Yes, parking facilities are available at Home2 Suites by Hilton Rochester Henrietta, NY.
Yes, Home2 Suites by Hilton Rochester Henrietta, NY has a gym.
