Holiday Inn Express Hartford South - Rocky Hill by IHG
Rocky Hill, 20 Waterchase Drive41.677109,-72.652664(Show on Map)
8.5
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 29 Jun - Tue, 30 Jun29 Jun - 30 Jun
1 Room2 Guests
Info
Summary of reviews
Holiday Inn Express Hartford South - Rocky Hill by IHG stands out as a highly recommended lodging option, praised for its strategic and convenient location near major highways like Route 91. Despite this accessibility, the hotel provides a tranquil escape amidst the hustle of Hartford, enhancing the appeal for both short and long stays. The surrounding amenities, including numerous eateries and shopping centers within walking distance, add to its convenience, making it an ideal choice for solo travelers and families alike.
Guests frequently commend the hotel's breakfast offerings, which feature a wide range of hot and cold options, including omelettes, turkey sausage, and fresh fruits. The breakfast is noted for its plentiful, warm, and delicious nature, complemented by excellent coffee and friendly service. Minor concerns about limited choices do exist but do not detract significantly from the majority positive experience.
Regarding the accommodations, visitors consistently highlight the cleanliness and comfort of the rooms. Spacious and modern, with exceptionally comfortable beds frequently compared to sleeping on clouds, the rooms provide a restful and satisfying stay. Although some minor issues like damp linens and noisy heaters are occasionally mentioned, they are overshadowed by the overwhelming cleanliness and comfort of the hotel.
The hotel's commitment to cleanliness extends beyond the rooms, as community spaces and facilities are kept immaculate and well-maintained. This, paired with a friendly and attentive staff, creates a welcoming atmosphere praised by many guests. The professionalism and helpfulness of the staff are frequently highlighted, with special recognition for their efficiency and willingness to go above and beyond to ensure a pleasant stay.
The hotel also features an enjoyable outdoor pool, appreciated particularly during warmer months. While some suggest enhancements for year-round use, the pool area remains a fun and refreshing space for families and children.
For families, the hotel offers a particularly comfortable and inviting environment. The combination of accommodating staff, proximity to restaurants, and enjoyable amenities like the pool makes the hotel a suitable choice for family gatherings and leisure stays. Furthermore, the exceptional comfort of the beds ensures restful nights for guests of all ages.
Overall, Holiday Inn Express Hartford South - Rocky Hill by IHG offers a clean, comfortable, and conveniently located hotel experience, supported by friendly and dedicated staff, making it a favored choice for travelers in the Hartford area.
Categories
Pool
Holiday Inn Express Hartford South - Rocky Hill by IHG features a swimming pool.
Outdoor Pool
3 Star
This hotel offers a seasonal outdoor swimming pool and a fitness center. It provides comfortable accommodations and standard amenities.
Family
Golf
Honeymoon
Business
Accessible
Gym
Outdoor Pool
Room Types
Standard Room with Two Queen BedsFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.
Standard King RoomOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
King SuiteFeaturing free toiletries, this suite includes a private bathroom with a bath and a hairdryer. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a coffee machine, as well as a wardrobe. The unit has 1 bed.
Standard RoomOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
King Room with Hearing Accessible Roll In Shower - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit offers 1 bed.
King Room - Mobility Access/Hearing AccessibleThe spacious double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit has 1 bed.
Standard King Room - Communications AccessibleProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.
King Suite with Roll-In Shower - Disability Access/Non-SmokingFeaturing free toiletries, this suite includes a private bathroom with a bath and a hairdryer. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
Queen Room with Two Queen Beds - Hearing Accessible/Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Review Summaries
Location
Holiday Inn Express Hartford South - Rocky Hill by IHG is frequently praised for its convenient and strategic location. Nestled close to major highways such as Route 91, it offers easy access for travelers navigating the Hartford area. Despite its proximity to highways, the hotel enjoys a quiet and tranquil setting, providing a peaceful retreat from the busyness of urban life. Guests appreciate the variety of amenities nearby, including numerous restaurants, shopping centers, and even a small Walmart, all within walking distance. The location also serves as a convenient lodging option for those with ties to local institutions, like nearby colleges. With its accessible location, clean accommodations, and good value, the hotel meets expectations for both short visits and longer stays, making it a practical choice for solo travelers and families alike. The friendly staff and efficient service further enhance the positive experience of guests, cementing its reputation as a reliable and comfortable place to stay.
Breakfast
The breakfast experience at the Holiday Inn Express Hartford South - Rocky Hill by IHG seems to be generally well-received by guests, with numerous positive remarks highlighting its quality and variety. Guests appreciate the range of both hot and cold options available, often describing the breakfast as plentiful, tasteful, and better than expected. Items like omelettes, turkey sausage, bacon, pancakes, and fruits contribute to a diverse spread that caters to different tastes. The breakfast is often noted as being warm, fresh, and delicious, with excellent coffee complementing the meal. The friendly and helpful breakfast staff further enhances the experience. Although there are some occasional issues such as limited choices, the quality of baked goods, and a few mentions of items running out early, these do not overshadow the overall positive feedback. Many guests find the breakfast to be a valuable inclusion in their stay, especially appreciating the complimentary aspect in a time when some hotels are not providing such services.
Rooms
Nestled in Rocky Hill, the Holiday Inn Express Hartford South by IHG offers a delightful stay, marked by consistently clean and comfortable accommodations. Guests have noted that the rooms are not only clean but also spacious, providing a quiet and restful environment. The modern design and updated furnishings contribute to an overall sense of freshness, enhancing the guest experience. Beds are described as exceptionally comfortable—some have likened sleeping on them to floating on clouds, ensuring a restful night.
The hotel's facilities are well-maintained, and for those who appreciate additional amenities, there is a nice pool available for some leisure time. Front desk encounters are generally positive, with friendly staff making check-in and check-out processes seamless. For convenience, several restaurants are located within walking distance, offering dining choices for guests without the need for extensive travel.
There are minor issues noted, such as damp bedding and towels, and some rooms have had issues like being smaller than expected or having noisy heaters. However, these do not appear to overshadow the overall positive experience many guests have enjoyed. With affordable pricing complementing the high standards of cleanliness and comfort, this hotel makes for a lovely choice for travelers seeking reliability and ease in their lodging.
Beds
At the Holiday Inn Express Hartford South - Rocky Hill by IHG, visitors often highlight the hotel's exceptionally comfortable beds as a standout feature of their stay. The beds, praised for their super comfy mattresses and extra fluffy nest of fresh linens, provide a sleeping experience akin to resting on clouds. Guests frequently note that the beds contribute significantly to their restful nights, with some even claiming them to be the most comfortable they have ever slept on. Alongside the plush beds, the smooth bedsheets and comfy pillows complement the overall sleep experience, often leaving guests thoroughly satisfied. In addition to the comfort of the beds, the friendly and helpful nature of the General Manager, Andrew, adds to the positive impression guests have of the hotel. The combination of superb bedding and welcoming service makes this location a favored choice for travelers seeking restful accommodation.
Cleanliness
Nestled in the quiet area of Rocky Hill, the Holiday Inn Express Hartford South impresses its guests with a remarkable level of cleanliness. The hotel is consistently described as very clean and well maintained, with clean rooms and facilities being a common highlight among visitors. The property, which appears to be recently renovated, stands out for its modern design and spotless interior, including immaculate community spaces and newly furnished rooms.
Guests appreciate the hotel's convenient location, providing easy access to local stores and restaurants, which enhances its appeal as a travel-friendly option. The staff also earn praise for their friendliness and attentiveness, contributing to a welcoming atmosphere.
While there are few mentions of areas in need of improvement, such as occasional issues with bathroom updates and thin walls, these are overshadowed by the hotel's commitment to hygiene and comfort. The hotel maintains rigorous cleaning standards, with staff actively working to keep public areas clean and ensuring rooms are well-prepared for new arrivals.
In addition, the comfortable beds and satisfying shower pressure add to the overall guest experience, making their stay not only clean but also comfortable and relaxing. Overall, the Holiday Inn Express Hartford South in Rocky Hill offers guests a clean, inviting, and convenient base for their travels.
Staff
At the Holiday Inn Express Hartford South - Rocky Hill, the staff consistently earns glowing praise from guests. Numerous reviews highlight their friendly, helpful, and accommodating nature, making the hotel’s staff its most lauded asset. The front desk and management team are frequently cited for their professionalism and pleasant demeanor. Guests have described staff members as knowledgeable, efficient, and willing to go out of their way to ensure a comfortable stay. Whether it’s the exceptional service from the kitchen staff or the attentiveness of the night crew, every team member leaves a positive impression.
Despite a mention of higher security fees than at other hotels, the positive impact of the staff overshadows any minor concerns. Guests often recall the sense of welcome and support, with particular compliments directed at the front desk staff, who are noted for their cordiality and rapid response to requests. The general manager and other team members are repeatedly recognized for going above and beyond to assist guests and make them feel at home. Overall, the staff at this hotel is characterized by its friendliness, professionalism, and dedication to quality customer service, contributing to a highly satisfying guest experience.
Pool
Holiday Inn Express Hartford South - Rocky Hill offers a pleasant outdoor pool experience that has been enjoyed by many guests. While the pool remains closed for a substantial part of the year, it provides a great retreat during warmer months, drawing positive remarks for its inviting and clean appearance. Notably, families and children have had a great time splashing around, adding to the lively and enjoyable atmosphere. Though there are suggestions for potential enhancements, such as enclosing the pool for year-round use, the current setup is appreciated for its essential charm. The pool area complements the hotel's overall commitment to cleanliness and safety, providing good value at a budget-friendly price. While some challenges have been noted regarding pool maintenance and water temperature, the overall experience remains favorable, characterized by a fun and refreshing environment.
Family
Holiday Inn Express Hartford South - Rocky Hill by IHG is a comfortable place for family gatherings, particularly for those with children. The hotel stands out for its welcoming staff and convenient amenities, including a nice pool, which makes it a good choice for families wanting to enjoy a relaxing stay. The presence of nearby restaurants, including a highly recommended Thai restaurant, adds to the convenience for guests. Families appreciate the smaller, more intimate setting, and the overall value of the stay encourages many to recommend the hotel to others. Children seem to have restful nights, as evidenced by their ability to quickly fall asleep after a day at the hotel. Overall, it offers a pleasant atmosphere for families visiting the area.
FAQ
Yes, Holiday Inn Express Hartford South - Rocky Hill by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Hartford South - Rocky Hill by IHG.
No, Holiday Inn Express Hartford South - Rocky Hill by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hartford South - Rocky Hill by IHG.
Yes, Holiday Inn Express Hartford South - Rocky Hill by IHG has a gym.
