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Colonna Palace Hotel

Rome , Piazza Montecitorio, 12 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsColonna Palace Hotel, located in the heart of Rome, enjoys widespread praise for its prime location. Guests appreciate the ease of access to Rome's iconic landmarks and the vibrant atmosphere that surrounds the establishment. Despite being centrally located, the hotel offers a calm retreat from the bustling city streets, enhanced by stunning rooftop terrace views that contribute to an overall visually appealing experience.

The breakfast setup on the rooftop terrace offers an unforgettable dining experience with panoramic views of Rome's skyline. Guests particularly enjoy the excellent coffee, croissants and orange juice, though some note that the variety and quality of the breakfast buffet could be improved. The setting, however, remains a high point.

Rooms at the Colonna Palace Hotel are recognized for their cleanliness, spaciousness and often elegant furnishings with several offering impressive views of local landmarks like Piazza Montecitorio. While some guests highlight the need for modernization of certain rooms and amenities, the overall comfort and cleanliness contribute positively to the stay. Bathrooms are well-equipped, despite some being considered outdated.

A significant number of guests commend the hotel staff for their friendliness, attentiveness and professionalism, enhancing the overall experience. However, occasional reports of unprofessional behavior from some staff members have been mentioned, but these instances are in the minority.

The hotel's free Wi-Fi service is a particular area in need of improvement with many guests reporting inconsistent and weak connectivity, especially in the rooms.

Guests generally find the beds comfortable, contributing to restful nights, despite mixed opinions on mattress firmness and pillow quality.

Finally, while some guests feel the hotel offers good value for its four-star rating, others believe it falls short of modern four-star standards, citing outdated furnishings and the need for refurbishment. Nonetheless, Colonna Palace Hotel remains a popular choice for travelers due to its excellent location, cleanliness and inviting ambiance.
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Categories

Luxury Hotel

Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

What percentage of your guests are families? Under 50%

Family-Friendly room types:

Connecting rooms (with intermediate door). Number: 1

Triple rooms. Number: 8

Answers last updated by Colonna Palace Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

4-Star Hotel

Room Types

Single Room En suite room with carpeted floors. Offers air conditioning, slippers and a TV with satellite channels. Also includes a minibar and a fully equipped private bathroom with a shower.

Double or Twin Room En suite room with carpeted floors. Offers air conditioning and a TV with satellite channels. Please specify bed preference when booking.

Triple Room En suite room with carpeted floors. Offers air conditioning and a TV with satellite channels. Please specify bed preference when booking.

Deluxe Double Room En suite room with carpeted floors. Offers air conditioning, a minibar and satellite TV. Please specify bed preference when booking.

Superior Double Room with View En suite room with carpeted floors and overlooking Piazza Montecitorio square. Offers air conditioning, a minibar and satellite TV. Please specify bed preference when booking.

Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a wardrobe. The unit offers 2 beds.

About Colonna Palace Hotel

License: 058091-ALB-00535, IT058091A1D4YZLCOA

Guest Reviews

8.3

Very Good

Location

Nestled in the heart of Rome, Colonna Palace Hotel boasts an enviable location that receives abundant praise from its guests. The hotel is perfectly situated in the city's center, allowing easy access to iconic landmarks such as the Pantheon, Colosseum, Roman Forum, St. Peter's Basilica, Trevi Fountain and the Spanish Steps—all within walking distance. Guests appreciate the unique and strategic position, emphasizing the convenience of exploring Rome's historical and cultural attractions on foot.

The hotel's surroundings enhance the overall experience, providing a central and safe environment ideal for solo travelers as well. Despite its centrality, the hotel maintains a quiet ambiance, offering a peaceful retreat after a day of sightseeing. Stunning rooftop terrace views and a panoramic setting further enrich the stay, making it a memorable and visually appealing destination.

The proximity to public transport and a variety of shops and eateries add to the location's advantages, highlighting the hotel's accessibility and neighborhood charm. The combination of a magnificent location, wonderful views and accessibility to tourist spots ensures that Colonna Palace Hotel serves as a superb base for those wishing to immerse themselves fully in the beauty and history of Rome.

Breakfast

At the Colonna Palace Hotel, breakfast is a mixed bag according to guest reviews. Many appreciate the opportunity to dine on the rooftop terrace, which offers breathtaking views of the city and provides a truly memorable experience. This setting alone has been described as worth the trip, allowing guests to savor their morning meal while taking in the panoramic sights of Rome's charming skyline.

Guests frequently mention the quality of certain breakfast items such as the excellent orange juice, good coffee and delicious croissants. The breakfast is typically Italian, featuring a selection of cold cuts, cheeses, scrambled eggs and pastries.

However, there are notable concerns about the variety and quality of the offerings. Many reviews indicate that the breakfast is somewhat limited, often lacking sufficient options like fresh vegetables or varied cheeses. Some found the breakfast buffet to be quite basic with a significant portion of items being pre-packaged or of low quality. Instances of watery orange juice and a lack of fresh fruit have been mentioned, alongside commentary that the breakfast does not meet the expectations for a hotel of its caliber.

Service on the rooftop is generally swift and the staff kind and professional, adding a positive note to the experience. Nonetheless, for those with early work commitments, the breakfast start time of 7:30 AM might be inconvenient.

In summary, while the rooftop breakfast setting at the Colonna Palace Hotel offers a delightful and picturesque start to the day, the actual food offerings could use improvements in variety and quality to fully satisfy all guests.

Rooms

Colonna Palace Hotel offers a mix of positives and negatives when it comes to its rooms. On the plus side, rooms are often praised for their cleanliness and spaciousness with many noting the comfortable, elegant furnishings and updated bathrooms. Several guests enjoyed rooms with impressive views of Piazza Montecitorio or the Parliament, enhancing the overall experience. Additionally, the hotel provides well-equipped bathrooms and strong water flow in showers, adding to the comfort.

However, it's clear that some of the rooms are in need of renovation with furnishings and decor being described as dated and old-fashioned. Despite these issues, the general consensus is that the rooms are well-maintained and comfortable. Guests also benefit from the hotel's prime location, making it easy to reach many attractions on foot.

Though there are occasional issues with room temperature, soundproofing and specific maintenance requests, these concerns are often outweighed by the overall spaciousness and cleanliness of the rooms. The hotel also offers a beautiful lobby and a convenient location, adding to its appeal for visitors.

Beds

Guests have had varied experiences with the beds at Colonna Palace Hotel. Many were pleased, noting that the beds were comfortable, spacious and provided a good night's sleep. Some reviewers specifically mentioned the beds as fabulous, very comfortable and outstanding. There was praise for the overall cleanliness and comfort of the rooms, adding to the positive experience.

However, there were some criticisms. A few guests found the mattresses too soft, lacking proper support and mentioned that the pillows were not comfortable. Some also noted that the mattresses could benefit from renewal. Additionally, a guest observed stains on the bedsheets, which affected their perception of cleanliness.

Overall, while there were certain areas mentioned for improvement, the majority of the feedback highlighted the comfort and quality of the beds, contributing to a restful stay at the hotel.

Cleanliness

Colonna Palace Hotel offers a balance between old-world charm and modern cleanliness. While the establishment has an aged exterior, it is well-maintained and kept impeccably clean throughout. Many guests highlight the exceptional cleanliness of the rooms, which are described as clean, comfortable and spacious enough for luggage. The staff contributes positively to the experience, being both friendly and accommodating. The hotel's central location is also a significant advantage, making it convenient for travelers. However, some areas, particularly the bathrooms, could use renovation, as they are considered outdated by guests. Despite a few negative remarks about room conditions and maintenance, the overall impression is one of a clean and comfortable stay with a classic ambiance.

Staff

The Colonna Palace Hotel boasts an array of mixed reviews regarding its staff. Overall, a significant majority praised the hotel for its accommodating, friendly and attentive personnel. Guests frequently highlighted the excellent service received, noting that the staff were welcoming, courteous and always willing to help. The breakfast and cleaning teams, in particular, received accolades for their friendliness and impeccable service with standout mentions going to specific individuals for their exceptional service, such as Héctor and the bar staff.

However, there were also less favorable experiences reported. A few guests found certain staff members to be rude and unhelpful, particularly mentioning issues with the reception and others showing unprofessional behavior. Despite these negative comments, the prevailing sentiment leaned towards satisfaction with the staff's friendliness and efficiency, contributing positively to guests' overall experience at the hotel.

Wi-Fi

Colonna Palace Hotel appears to struggle with providing consistent and reliable Wi-Fi service, particularly in guest rooms. Many reviews highlight slow, weak and sometimes completely non-functional internet connections. Some guests mention difficulty obtaining a signal in their rooms and several note that the Wi-Fi often fails or works very poorly. While the internet quality in public areas is somewhat better, the overall sentiment suggests a need for significant improvement in connectivity throughout the hotel.

4 Star

Colonna Palace Hotel has received mixed feedback from guests regarding its four-star rating, facilities and services. While some guests found it to be excellent value for a four-star hotel, many others expressed disappointment, suggesting it falls short of four-star expectations. Common criticisms include poor breakfast offerings, outdated furnishings and a general need for refurbishment. Although the hotel advertises air conditioning, several guests felt the services provided do not align with typical four-star standards with some suggesting it is more deserving of three stars. The general consensus is that the hotel’s appearance and amenities are reminiscent of a four-star establishment from the 70s, requiring updates to meet modern expectations.

No, Colonna Palace Hotel doesn't have any pool.

No, a spa isn't available at Colonna Palace Hotel.

No, Colonna Palace Hotel doesn't allow dogs.

No, parking facilities aren't available at Colonna Palace Hotel.

No, Colonna Palace Hotel doesn't have a gym.

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