Holiday Inn Rome - Eur Parco Dei Medici by IHG
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Summary of reviewsHoliday Inn Rome - Eur Parco Dei Medici by IHG, is strategically situated for travelers prioritizing proximity to Fiumicino Airport and Fiera di Roma. Located in the tranquil Parco dei Medici area, it offers a peaceful retreat away from central Rome’s bustle, making it ideal for business travelers and event attendees. The nearby Muratella train station provides excellent connectivity to the city center and the airport, facilitating easy commutes. The hotel’s vicinity to major highways also benefits those traveling by car. However, its distance from central Rome and the lack of nearby shops and restaurants may require guests to plan their meals and conveniences ahead.
The breakfast buffet at the hotel stands out for its quality, variety and inclusion of gluten-free options. Guests frequently praise the extensive selection, from fresh fruits to international dishes and the quick and efficient service. The beautifully decorated breakfast room enhances the dining experience, although the €18 per person charge is considered steep by some and the variety of items can occasionally feel repetitive.
Dinner offerings are noted for delicious seafood dishes and overall quality, though the limited menu and high prices often receive criticism. The restaurant staff is generally friendly and professional, yet service can slow down during busy times. The pleasant and convenient dining atmosphere is appreciated, especially for those not wanting to venture out.
Rooms at the hotel are praised for their spaciousness, cleanliness and comfort. Many guests find the rooms large enough for families with comfortable beds and efficient air conditioning. However, some areas, particularly bathrooms, show signs of aging. Noise from adjacent rooms and hallways can be a disturbance and there is a mention of missing amenities like mini-fridges or safes in some rooms.
Cleanliness is a strong point at the hotel with rooms and common areas regularly maintained to a high standard. Housekeeping is efficient, keeping both individual rooms and communal spaces spotless. However, occasional lapses in detailed cleaning and some outdated furnishings are noted.
The staff at the Holiday Inn Rome - Eur Parco Dei Medici is frequently commended for their friendliness, professionalism and helpfulness. The receptionists and restaurant staff, in particular, are praised for creating a warm and welcoming atmosphere, making a significant positive impact on guest experiences.
Wi-Fi at the hotel receives mixed reviews. While some guests find the internet service fast and reliable, others experience slow speeds and frequent interruptions, especially in their rooms. The gym, too, generates mixed feelings with many appreciating its cleanliness and functionality, but others finding it small and under-equipped.
The hotel’s pool is generally considered a highlight when operational, praised for its cleanliness, size and pleasant surroundings. However, frequent closures, overcrowding and maintenance issues can detract from the experience. Lastly, the parking facilities are largely appreciated for their convenience, security and ample space with the bonus of an EV charging station.
In summary, the Holiday Inn Rome - Eur Parco Dei Medici offers a comfortable and strategically located stay with excellent breakfast options, spacious rooms and friendly staff, although certain areas like dinner variety, Wi-Fi reliability and gym facilities do see room for improvement.
Categories
The breakfast buffet at the hotel stands out for its quality, variety and inclusion of gluten-free options. Guests frequently praise the extensive selection, from fresh fruits to international dishes and the quick and efficient service. The beautifully decorated breakfast room enhances the dining experience, although the €18 per person charge is considered steep by some and the variety of items can occasionally feel repetitive.
Dinner offerings are noted for delicious seafood dishes and overall quality, though the limited menu and high prices often receive criticism. The restaurant staff is generally friendly and professional, yet service can slow down during busy times. The pleasant and convenient dining atmosphere is appreciated, especially for those not wanting to venture out.
Rooms at the hotel are praised for their spaciousness, cleanliness and comfort. Many guests find the rooms large enough for families with comfortable beds and efficient air conditioning. However, some areas, particularly bathrooms, show signs of aging. Noise from adjacent rooms and hallways can be a disturbance and there is a mention of missing amenities like mini-fridges or safes in some rooms.
Cleanliness is a strong point at the hotel with rooms and common areas regularly maintained to a high standard. Housekeeping is efficient, keeping both individual rooms and communal spaces spotless. However, occasional lapses in detailed cleaning and some outdated furnishings are noted.
The staff at the Holiday Inn Rome - Eur Parco Dei Medici is frequently commended for their friendliness, professionalism and helpfulness. The receptionists and restaurant staff, in particular, are praised for creating a warm and welcoming atmosphere, making a significant positive impact on guest experiences.
Wi-Fi at the hotel receives mixed reviews. While some guests find the internet service fast and reliable, others experience slow speeds and frequent interruptions, especially in their rooms. The gym, too, generates mixed feelings with many appreciating its cleanliness and functionality, but others finding it small and under-equipped.
The hotel’s pool is generally considered a highlight when operational, praised for its cleanliness, size and pleasant surroundings. However, frequent closures, overcrowding and maintenance issues can detract from the experience. Lastly, the parking facilities are largely appreciated for their convenience, security and ample space with the bonus of an EV charging station.
In summary, the Holiday Inn Rome - Eur Parco Dei Medici offers a comfortable and strategically located stay with excellent breakfast options, spacious rooms and friendly staff, although certain areas like dinner variety, Wi-Fi reliability and gym facilities do see room for improvement.
Hotel with EV Charging Stations
Hotel near Golf Courses
Family Friendly Hotel
Family-Friendly room types:
Family rooms. Number: 6
Connecting rooms (with intermediate door). Number: 76
Can the baby cot be placed in the same room with the parents? Yes
Can the baby cot be placed next to the parents' bed? Yes
Show more...Dog Friendly Hotel
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes, € 20.00 per night
Yes, € 20.00 per night
Should the dog owner notify you before checking in?
Yes, during the booking process
Show more...Yes, during the booking process
Hotel with Swimming Pool
Children's Pool Pool Lap Lanes Outdoor Pool
Number of pools 2
Pool 1 information:
Name of the pool: Main pool
Show more...Business Hotel
Hotel with Parking
EV charging stations
Location of parking spaces:
Outdoors, not covered (inside the premises).
Number of parking spaces reserved for people with disabilities: 4
Cost of parking: Cost per night: € 7.00
Show more...Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Hotel with Children's Pool
About Holiday Inn Rome - Eur Parco Dei Medici by IHG
License: 058091-ALB-00719, IT058091A17C4CFF09
Guest Reviews
Location
The hotel benefits from being within a short walking distance to Muratella train station, facilitating great train connections to both the city center and the airport. This makes it practical for guests who need to commute to Rome's key attractions or have an early flight. Additionally, there are good highway connections, which are favorable for those traveling by car.
While the tranquil surroundings and excellent connectivity to transport hubs make it a favorable option for many, the hotel is somewhat distant from the vibrant core of Rome. Visitors should be prepared for a commute of around 30-40 minutes by train or car to reach central Rome's tourist landmarks.
On the downside, the immediate area around the hotel lacks nearby shops and restaurants, which might necessitate planning meals and other conveniences in advance. Public transportation, although generally accessible, can sometimes be unreliable due to occasional train delays or strikes.
Overall, the location serves well for those prioritizing proximity to the airport and business vicinity while offering decent train access to central Rome for sightseeing without being amidst the city's typical chaos.
Breakfast
Guests frequently commend the quality and freshness of the food with specific mentions of the delicious buffet and great selection. Service during breakfast is generally praised as quick and efficient, contributing to an overall pleasant dining experience. The coffee and breakfast items are noted as high quality and the breakfast room itself is highlighted for being beautifully decorated and well-organized.
Several guests appreciated the gluten-free options and the variety of sweet and savory items, emphasizing the excellent and delicious nature of the offerings. The breakfast is also noted for its punctuality and the extensive duration, lasting until 10:30 am which is convenient for late risers.
However, some guests point out the high cost of the breakfast when not included in the room rate with a few expressing that the €18 per person charge feels excessive. Some reviews mention that the breakfast could benefit from increased variety, as certain items are repeated daily. There are also occasional comments about the limited variety of cakes and pastries, as well as some organizational issues.
In summary, the breakfast at Holiday Inn Rome - Eur Parco Dei Medici is widely regarded as excellent, featuring a rich and varied buffet that caters well to international guests. While the cost may be a point of contention for some, the overall quality and range of options make it a standout feature of the hotel.
Dinner
However, there are some recurring critiques. The limited menu options, particularly for dinner, left some guests wanting more diversity. Prices at the restaurant were frequently mentioned as high with several guests feeling that the cost did not always match the quality. Service speed also proved to be a concern, especially during busy times, occasionally resulting in long wait times and less attentive service. Additionally, those on a half-board option often felt overlooked and disappointed with the set menu provided, which some noted was repetitive.
On a positive note, the restaurant staff was frequently described as professional and friendly, offering excellent recommendations and accommodating requests. The atmosphere of the dining area, despite occasionally being noisy and overly packed, was generally considered pleasant. Guests appreciated the on-site convenience, especially when arriving late or not wanting to venture out for a meal.
Overall, while the hotel's restaurant has many strong points, including some standout dishes and a good breakfast, there are areas such as menu variety, pricing and service efficiency that could benefit from improvement.
Rooms
The facilities within the rooms are considered adequate, providing essential comforts such as air conditioning, which operates efficiently without being too heavy. Guests also appreciate amenities like kettles for tea and coffee, although there is a recurrent mention of the absence of mini-fridges or safes in many rooms.
The common areas of the hotel also receive positive feedback for their modern design and spaciousness, adding to the overall welcoming atmosphere. However, it's worth noting that some areas and furnishings, especially in the bathrooms, show signs of aging and wear, suggesting that some aspects of the hotel could benefit from updating.
One recurring issue is the noise level; the soundproofing appears to be insufficient as guests frequently report noise from adjacent rooms and hallways. Additionally, problems with room temperature control and old, damaged furniture were mentioned as drawbacks.
Overall, despite some outdated features and occasional noise disturbances, the spacious, clean and comfortable rooms make the Holiday Inn Rome - Eur Parco Dei Medici a suitable choice for families and travelers seeking a convenient stay near Rome.
Beds
Despite the generally favorable feedback on comfort, there were notable criticisms regarding the size of the beds. Several reviewers mentioned that the beds were small, narrow or too thin for double occupancy. The limited size of the twin and double beds seemed to be a common concern for couples and those desiring more spacious sleeping arrangements. Some guests found the beds to be too hard or lacking proper head support, which detracted from the overall sleeping experience.
A few reviews mentioned issues such as one of the beds being broken or reports of bed bugs, though these were less common. Overall, while the comfort of the beds was praised by many, the size and occasional maintenance issues left some guests wanting more.
Cleanliness
The common areas of the hotel, including the reception and restaurant, also receive praise for their cleanliness. Guests often find the hotel clean, neat and well-maintained with some specifically mentioning the appealing condition of the common areas and modern interior spaces. Additionally, the swimming pool and other facilities are kept clean, contributing to a pleasant stay for visitors.
Despite the overall positive feedback, a few areas for improvement are mentioned. Some guests note that carpets could use more attention with occasional dust and stains present. There are mentions of certain places like under the beds and hallways not being cleaned to the finest details, indicating inconsistency in housekeeping. A few specific complaints involve outdated furnishings and issues with breakfast cleanliness.
Overall, Holiday Inn Rome - Eur Parco Dei Medici maintains a strong reputation for its cleanliness with the vast majority of reviews emphasizing the cleanliness, comfort and well-maintained nature of the property and its facilities.
Staff
The professionalism and courteous attitude of the staff are consistently mentioned with several guests noting their attentiveness and willingness to go above and beyond expectations. Specific staff members, such as front desk attendants and bartenders, are often singled out for their excellent service and kindness.
Many guests appreciate the staff’s efforts in accommodating special requests, including printing boarding passes and helping with allergy considerations during meals. The overall atmosphere created by the staff is described as warm and welcoming, making it evident that hospitality is a strong point for this hotel.
Despite a few isolated incidents of less favorable interactions, the majority of reviews underline the staff’s friendliness, professionalism and their positive impact on guests’ experiences at the hotel.
Wi-Fi
Gym
Nonetheless, several guests have pointed out that the gym is small and has limited equipment. Some reviews suggest that the equipment requires updating with specific mentions of broken machinery that went unfixed during their stay. For a few, the gym was seen as so inadequate that it was not worth visiting. Despite the noted shortcomings, for those looking for basic fitness facilities, the gym at this hotel may still serve its purpose.
Pool
However, there were recurring mentions of the pool being closed or under construction during various guests' stays, which was disappointing for some. Issues were also noted with cleanliness and maintenance, particularly during the off-season. Some found the pool overly crowded and there were complaints about a lack of sunbeds and sufficient seating, making the experience less pleasant. Additionally, guests observed that swimming caps were required, which wasn't always communicated ahead of time.
In summary, while the pool at this hotel receives high marks for its aesthetic appeal and enjoyment factor when operational, its frequent closures and maintenance issues can be a significant drawback for guests planning to use it.
Parking
However, significant criticism revolves around the additional cost with several guests expressing disappointment that parking is not included in the room rate. Instances of inadequate parking spaces have been highlighted with reports of insufficient spots and lack of proper organization. Safety concerns also surface occasionally, such as issues with respecting parking lines and isolated security incidents.
Overall, while the parking facilities are largely deemed convenient and sufficient, the additional costs and occasional organizational lapses dampen the experience for some guests.
EV charging stations
Despite these issues, some reviews highlighted the availability of EV charging points and the convenience of having charging stations is recognized by guests who need them. Yet, there were also mentions of the hotel not including electric vehicle charging stations directly and no consistent mentions of EV charging readiness.
Overall, while the hotel does offer EV charging options through nearby facilities, reliability and operational issues seem to be a point of concern for guests who require these services.
Family
Guests appreciated the accommodating and helpful staff, highlighting their welcoming demeanor and professionalism. The facilities cater to families with children enjoying the outdoor swimming pool and a kid's menu that caters to young palates. The pool, in particular, is a hit among children, making it a central feature for family fun.
The hotel's dining options received mixed feedback; however, kid-friendly choices and the policy of children eating free were noted positively. Despite some isolated comments on noise and the need for additional child-specific amenities, many reviews confirm the hotel as great for family visits, recommending it especially for those traveling by car or needing convenient access for connecting flights.
Overall, while the location may present minor inconveniences for families without a vehicle, the overall experience and facilities contribute to a comfortable stay that many families look forward to repeating.
4 Star
However, several guests contend that the hotel does not fully uphold the four-star classification. There are mentions of maintenance issues and the hotel being somewhat outdated, reminiscent of the 90s. Essential amenities typically found in four-star accommodations, such as safes, fridges, irons and regular soap kits, are often missing, which detracts from the overall experience. Additionally, the breakfast quality is noted to be subpar for a hotel of this kind.
The service standards occasionally fall short of expectations with some guests suggesting that improvements could be made to match the brand standard. The price point is another frequent concern, as the hotel is considered too expensive for the level of service and facilities offered. Some reviewers even suggest that recent renovations have brought the experience down to a three-star level, rather than the expected four-star quality.
In summary, while the Holiday Inn Rome - Eur Parco Dei Medici has aspects that align with four-star standards, there are notable areas where it falls short, impacting the overall value and guest satisfaction.
Business
The business center at the hotel is well-equipped with all necessary business services readily available, ensuring seamless productivity. Whether for meetings, conferences or congresses, the hotel provides functional and adequate facilities to meet various professional needs.
While the food served for conference delegates had some criticisms regarding quality, the overall atmosphere and services were praised. The hotel's compliance with Covid-19 regulations also makes it a reliable choice for international business travelers.
In summary, Holiday Inn Rome - Eur Parco Dei Medici offers a supportive environment for business activities, making it a mandatory choice for those working in and around the Parco dei Medici area.
Accessible
The public areas of the hotel have been modernized and the reception area and corridors have been mentioned as specific areas needing better access, though they didn't significantly affect the overall experience.
The hotel's location offers easy proximity to major attractions with accessible routes that make visiting sites like the Colosseum straightforward via train and metro. In summary, Holiday Inn Rome - Eur Parco Dei Medici provides a comfortable, convenient and accessible stay for travelers with disabilities, ensuring compliance with essential regulations.
Children's Pool
Outdoor Pool
However, guests should be aware that the outdoor pool is sometimes unavailable due to construction or seasonal closures, particularly in winter. During these times, the hotel arranges access to a nearby alternative pool, ensuring guests can still enjoy a swim. Despite occasional concerns over cleanliness and construction, the overall sentiment remains positive with the pool and its surrounding terrace being highlighted as a significant feature of the hotel's outdoor living space.
A few logistical issues such as the lack of a courtesy bus for return trips were noted, but overall, the pool area contributes positively to the hotel's appeal as a quiet family-friendly destination suitable for those visiting Rome.
Dog Friendly
The hotel charges a fee of 20 Euros per dog, which some guests find excessive. Despite this, the hotel's pet-friendly policy ensures that pet owners can bring their pets along without too much hassle. A few guests mentioned having issues with noise from pets or the rules regarding larger dogs, pointing to a need for clearer guidelines or accommodations for big dog owners.
Overall, the Holiday Inn Rome - Eur Parco Dei Medici is a suitable option for pet owners, though the policy's execution and associated costs may need refinement for broader guest satisfaction.
Yes, Holiday Inn Rome - Eur Parco Dei Medici by IHG has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Lap Lanes, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Holiday Inn Rome - Eur Parco Dei Medici by IHG.
Yes, Holiday Inn Rome - Eur Parco Dei Medici by IHG welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Holiday Inn Rome - Eur Parco Dei Medici by IHG. For more information, read the answers to the Parking questionnaire
Yes, Holiday Inn Rome - Eur Parco Dei Medici by IHG has a gym.
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