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Summary of reviewsHotel La Fenice provides an exceptional experience for guests looking to explore Rome's historic heart. Strategically located near iconic landmarks such as the Trevi Fountain and the Spanish Steps, it allows for easy sightseeing on foot. The hotel's rooftop terrace, known for its delightful Italian breakfast, offers splendid city views and adds significant charm to the stay.
Guests consistently praise the hotel's cleanliness and the staff's friendliness and helpfulness, enhancing the overall positive experience. The breakfast receives high marks for its quality and variety, especially enjoyed on the scenic rooftop terrace. Despite some minor feedback on its simplicity, the consensus is that the breakfast is satisfying and offers excellent value.
Rooms at Hotel La Fenice are generally clean, cozy and comfortable, although some guests noted issues with room size and decor. Nonetheless, the bright and functional rooms, particularly the spacious triple ones, cater well to travelers prioritizing cleanliness and a central location.
The hotel staff stands out for their exceptional service, friendliness and attentiveness, ensuring guests feel welcomed and cared for. Special mentions of staff members like Silvio and Dominic underscore the high standard of hospitality.
While some guests experienced issues with the Wi-Fi connection and bed comfort, the overall sentiment leans positive with most guests enjoying a restful sleep and functional amenities.
In summary, Hotel La Fenice excels in providing clean accommodations, friendly service and a prime location at a great price, making it a highly recommended option for travelers seeking to immerse themselves in the beauty and history of Rome. Show more
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Categories
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Hotel for Adults Only
Small Hotel
3-Star Hotel
Room Types
About Hotel La Fenice
License: 058091-ALB-00881, IT058091A1FML8EHLG
Guest Reviews
7.3
Good
Location
Hotel La Fenice offers an unparalleled location for those looking to explore Rome's historic heart. Nestled just steps away from iconic landmarks like the Trevi Fountain and the Spanish Steps, this strategically positioned hotel is perfect for sightseeing on foot. Guests frequently praise its centrality, noting that it's close to a variety of restaurants and the main attractions of Rome, making it ideal for both convenience and comfort.
The hotel’s rooftop terrace, where a typical Italian breakfast is served, adds to the charm, providing a delightful start to the day with splendid views of the city. Despite being in the bustling center, the location ensures quiet nights, allowing for restful sleep.
Guest reviews consistently highlight the cleanliness of the rooms and the helpfulness of the staff, adding to the overall positive experience. With its optimal position, excellent amenities and friendly service, Hotel La Fenice is highly recommended for travelers wanting to immerse themselves in the beauty and history of Rome.
Breakfast
Hotel La Fenice has garnered considerable praise for its breakfast, particularly for those served on the rooftop terrace. Guests frequently mention the delightful experience of starting the day with a meal overlooking the rooftops of Rome. The ambiance on the terrace is often described as cozy, lovely and offering a beautiful, panoramic view that enhances the overall dining experience.
The variety and quality of the breakfast have also been highlighted positively. Reviews note the presence of both sweet and savory options with a well-stocked buffet that includes fresh fruit, pastries and excellent coffee. Some guests have emphasized the availability of good gluten-free options and the attentive service from the friendly breakfast staff.
While most feedback is overwhelmingly positive, a few guests remarked on the simplicity or limited variety of the breakfast. Nevertheless, the general consensus is that the breakfast is very good, diverse and satisfying, underscoring the excellent price-quality relationship.
In summary, Hotel La Fenice's rooftop terrace breakfast is a standout feature, appreciated for its setting, quality and service, making it a memorable part of the guest experience.
Rooms
Hotel La Fenice offers a mixed experience with its room accommodations. Positively, many guests appreciate that the rooms are consistently clean and tidy with the bed linens also being noted for their cleanliness. Some guests have found the rooms to be relatively spacious, cozy and comfortable, while others have enjoyed free upgrades, highlighting a superior second room.
However, several reviews point out areas needing improvement. Guests have remarked that some rooms are too small and could feel cramped with initial rooms sometimes being disappointing due to marks on walls or stale environments. The hotel's furniture and bathroom fixtures are not very modern and there have been mentions of old furniture, dysfunctional refrigerators and oxidized bathroom fixtures. Moreover, issues with practicality and comfort were noted, such as impractical showers, uncomfortable beds and air conditioning that struggles to cool the room properly.
Despite these drawbacks, some rooms stand out for their brightness and functional storage, particularly the spacious triple rooms. For travelers who prioritize cleanliness and a central location, Hotel La Fenice still presents a viable option.
Beds
At 'Hotel La Fenice,' guests have had a range of experiences with the beds with comments highlighting both positives and areas that could use improvement. Many reviews praise the beds for being comfortable and functional with very good bedding frequently mentioned. A number of guests found the mattresses and beds to be very comfortable, even describing the mattress as hyper comfortable at times and appreciated the clean bed and sheets. Additionally, the hotel offers quality bedding and other amenities like a bathtub in the room and breakfast on a scenic rooftop.
However, some guests experienced issues with the beds. Complaints included old and uncomfortable mattresses, beds that were too hard and in some cases, too short. The double beds made up of two singles were also noted to be a bit uncomfortable for some. There were isolated reports of bed bugs and some issues with bed toppers fitting poorly.
Overall, most guests enjoyed a comfortable sleep, but there are areas that the hotel could address to ensure more consistent comfort.
Cleanliness
Hotel La Fenice consistently impresses guests with its high standards of cleanliness. The rooms, described as very clean, neat and tidy, offer a warm and welcoming atmosphere. Guests appreciate the daily cleaning service that maintains the rooms' spotless condition, ensuring everything stays fresh. The overall cleanliness of the hotel extends to the entire structure, making it not only clean but also comfortable and pleasant to stay in.
Despite a few mentions of minor issues like small room sizes and dated decor, the emphasis remains on the impeccable upkeep of the hotel. The staff's friendly and attentive nature, along with their commitment to maintaining cleanliness, adds to the positive experience. Additionally, the hotel's prime location in the city center and delightful breakfast service contribute to its charm.
In summary, Hotel La Fenice stands out for its excellent cleanliness, friendly staff and strategic location, making it a highly recommended choice for travelers seeking a tidy and well-maintained place to stay.
Staff
Hotel La Fenice consistently delivers outstanding service, highlighted by the warm and friendly nature of its staff. Guests repeatedly commend the personnel for their kindness, patience and exceptional professionalism. The hotel staff, from reception to breakfast servers, are described as welcoming, attentive and always ready to assist in any situation.
Numerous reviews emphasize the friendly and helpful demeanor that ensures guests feel at home with special mentions of Silvio and Dominic for their exemplary service. The availability and courtesy of the staff are repeatedly noted, suggesting a high standard of care across all areas of the hotel.
The reception staff, in particular, receives praise for being both professional and punctual, providing clear and helpful information regarding directions and local restaurant recommendations. For those traveling with children, the staff's proactive approach to ensuring comfort demonstrates a genuine commitment to guests' needs.
Overall, the high level of friendliness and competence, combined with a penchant for making guests feel welcomed, sets Hotel La Fenice apart as a shining example of excellent hospitality.
Wi-Fi
Hotel La Fenice offers complimentary Wi-Fi to its guests, yet experiences with the connection are decidedly mixed. Some guests found that the Wi-Fi worked perfectly, yet a significant number encountered issues. Many reported the connection as poor, frequently disconnecting or not working at all. Several guests noted that the Wi-Fi signal was very weak and coverage was terrible. There were also mentions of the internet working intermittently with the signal frequently cutting out. Some visitors found the Wi-Fi so unreliable that they couldn't use it during their stay. Overall, while the provision of free Wi-Fi is a plus, the consistency and reliability of the service appear to need significant improvement.
3 Star
Hotel La Fenice in central Rome offers clean rooms at a good price, providing great value for money. Guests appreciate the hearty breakfast served on the terrace, which adds a pleasant start to the day. While some noted a lack of mention on the booking site about the off-site check-in, the overall experience at this 3-star hotel has been surprising in a positive way. Room size and breakfast variety have been highlighted as additional strengths of the hotel, making it a commendable choice for travelers seeking affordability and central location in Rome.
No, Hotel La Fenice doesn't have any pool.
No, a spa isn't available at Hotel La Fenice.
Yes, Hotel La Fenice welcomes dogs.
No, parking facilities aren't available at Hotel La Fenice.