Hotel La Pergola
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Summary of reviewsHotel La Pergola offers a well-rounded and practical stay, particularly appreciated for its outstanding location and attentive staff. Located just a short walk from Jonio metro station, the hotel serves as a strategic base for both business travelers and tourists with efficient access to Rome's city center within 20 minutes. The surrounding area includes numerous amenities such as a 24/7 Carrefour supermarket, various dining options and free street parking, enhancing the convenience for guests.
The hotel is consistently praised for its cleanliness. Rooms and common areas are meticulously maintained by a diligent housekeeping team, contributing to a pleasant environment. Despite some comments about outdated decor and occasional maintenance issues like mold and dust, the overall sentiment regarding cleanliness is positive.
Guests frequently commend the hotel staff for their warmth, friendliness and professionalism. Reception staff, notably Sergio and Roberto, receive specific praise for going above and beyond to assist guests, ensuring a welcoming atmosphere throughout the hotel. The efficient and courteous service extends to the waitstaff and cleaning personnel as well, enhancing the overall guest experience.
The breakfast at Hotel La Pergola is generally well-received for its quality and variety, especially the selection of delicious pastries and excellent coffee. However, there are occasional criticisms regarding the limited savory options and the desire for a more diverse offering. The breakfast setting is pleasant with the option to dine outside in a tranquil environment surrounded by greenery.
Rooms at Hotel La Pergola receive mixed feedback. While cleanliness and daily room service are consistently appreciated, the rooms themselves are often described as small and outdated with old furniture and variable bed comfort. Issues such as noise due to poor soundproofing and the lack of basic amenities like mini-fridges and sufficient power outlets are noted. However, room upgrades are highly appreciated, suggesting that better-quality rooms are available.
The hotel does not offer lunch or dinner services, but the attentive concierge staff provides excellent recommendations for nearby dining options, ensuring guests have quality choices within easy reach. The absence of restaurant services within the hotel is mitigated by the plentiful and convenient dining options in the vicinity.
Wi-Fi connectivity at the hotel receives mixed reviews with some guests experiencing excellent connection in their rooms while others face stability and speed issues. Despite occasional hiccups, the Wi-Fi is generally usable for basic online activities.
Hotel La Pergola also caters to families, offering practical amenities like bathtubs for young children. While there are no specific facilities for babies, the hotel's family-friendly environment and proximity to supermarkets and other conveniences make it a suitable choice for family accommodations.
In summary, Hotel La Pergola is a solid choice for travelers seeking a comfortable stay with excellent transportation links, a high standard of cleanliness and exceptionally friendly staff. While the hotel could benefit from modernization and improvements in certain areas, it provides a satisfactory experience consistent with the expectations of a three-star establishment.
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The hotel is consistently praised for its cleanliness. Rooms and common areas are meticulously maintained by a diligent housekeeping team, contributing to a pleasant environment. Despite some comments about outdated decor and occasional maintenance issues like mold and dust, the overall sentiment regarding cleanliness is positive.
Guests frequently commend the hotel staff for their warmth, friendliness and professionalism. Reception staff, notably Sergio and Roberto, receive specific praise for going above and beyond to assist guests, ensuring a welcoming atmosphere throughout the hotel. The efficient and courteous service extends to the waitstaff and cleaning personnel as well, enhancing the overall guest experience.
The breakfast at Hotel La Pergola is generally well-received for its quality and variety, especially the selection of delicious pastries and excellent coffee. However, there are occasional criticisms regarding the limited savory options and the desire for a more diverse offering. The breakfast setting is pleasant with the option to dine outside in a tranquil environment surrounded by greenery.
Rooms at Hotel La Pergola receive mixed feedback. While cleanliness and daily room service are consistently appreciated, the rooms themselves are often described as small and outdated with old furniture and variable bed comfort. Issues such as noise due to poor soundproofing and the lack of basic amenities like mini-fridges and sufficient power outlets are noted. However, room upgrades are highly appreciated, suggesting that better-quality rooms are available.
The hotel does not offer lunch or dinner services, but the attentive concierge staff provides excellent recommendations for nearby dining options, ensuring guests have quality choices within easy reach. The absence of restaurant services within the hotel is mitigated by the plentiful and convenient dining options in the vicinity.
Wi-Fi connectivity at the hotel receives mixed reviews with some guests experiencing excellent connection in their rooms while others face stability and speed issues. Despite occasional hiccups, the Wi-Fi is generally usable for basic online activities.
Hotel La Pergola also caters to families, offering practical amenities like bathtubs for young children. While there are no specific facilities for babies, the hotel's family-friendly environment and proximity to supermarkets and other conveniences make it a suitable choice for family accommodations.
In summary, Hotel La Pergola is a solid choice for travelers seeking a comfortable stay with excellent transportation links, a high standard of cleanliness and exceptionally friendly staff. While the hotel could benefit from modernization and improvements in certain areas, it provides a satisfactory experience consistent with the expectations of a three-star establishment.
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Hotel with Free Wi-Fi
3-Star Hotel
Hotel where Dogs Stay Free
About Hotel La Pergola
License: 058091-ALB-00934, IT058091A1FF5RWKPQ
Guest Reviews
Location
The hotel's vicinity features an array of useful amenities, including a 24/7 Carrefour supermarket and several dining options such as McDonald's. This makes day-to-day logistics convenient for guests. Additionally, free street parking is available, adding to the overall ease of staying at this location.
Although the hotel is slightly removed from the heart of Rome, the frequent metro services ensure that the main attractions and Termini station are easily reachable. The surrounding area is described as safe and well-connected, offering viable options for exploring Rome without the typical tourist traps.
Overall, 'Hotel La Pergola' provides a practical and well-connected base for visitors looking to balance comfort, ease of transport and proximity to essential services.
Breakfast
However, some guests feel that the breakfast lacks variety, especially when it comes to savory options. Common criticisms include the absence of eggs, sausages, fresh fruit and vegetables, which some guests feel would enhance the breakfast experience. Although the selection of cold cuts and cheeses is noted, it is limited to just a few types. Despite these concerns, the breakfast is often described as hearty and satisfying.
The breakfast environment itself is pleasant with some guests enjoying the option to sit outside in a tranquil setting surrounded by greenery. The breakfast room can sometimes be crowded, indicating a bustling atmosphere. The staff is frequently mentioned as friendly and helpful, contributing to a positive start to the day.
Overall, while the breakfast at Hotel La Pergola is well-received for its quality pastries and good coffee, there's a consistent suggestion from guests for a broader range of savory items and fresh produce to cater to all tastes.
Dinner
Rooms
Guests frequently highlight the comfort provided by daily room service and clean linens, though the quality of the beds and mattresses varies significantly with some finding them uncomfortable. Noise is another recurrent issue with poor soundproofing and sometimes noisy surroundings affecting the quality of sleep.
Though some rooms come with appealing amenities like balconies and air conditioning, others are found lacking basics such as mini-fridges or sufficient power outlets. The hotel's pricing seems high relative to the room quality, which some guests find disappointing given the small size and outdated conditions of the rooms.
The most satisfying experiences seem to come from instances of room upgrades, which are greatly appreciated by guests, suggesting that better-quality rooms are available within the hotel. Overall, while Hotel La Pergola offers clean and occasionally spacious rooms, it desperately needs modernization and better soundproofing to meet contemporary standards.
Beds
However, there are notable inconsistencies. Some guests point out that the beds are narrow and in several instances, single beds are joined together, which can be inconvenient for those expecting a double bed. Reviews highlight that the mattresses vary with some described as hard or worn out, leading to occasional discomfort. Issues like noise from the bed when turning, ancient or dated mattresses and uncomfortable pillows are mentioned, suggesting that some rooms may require updating.
There are also comments regarding room configuration, noting that in some instances, beds are placed awkwardly close to doors or walls. Guests have also mentioned insufficient or hard pillows and thin blankets, which can detract from overall comfort.
While many visitors find the beds at Hotel La Pergola comfortable, the experience can be somewhat inconsistent with occasional reports of discomfort that might necessitate further improvements by the hotel.
Cleanliness
Despite some age-related imperfections like old furniture and occasional reports of mold or dust, the general sentiment remains positive regarding the hotel's upkeep. The cleaning service is described as punctual and thorough, ensuring that rooms and bathrooms are regularly tidied and towels refreshed consistently.
Improvements in certain areas could enhance the experience further with minor issues such as heating problems, dust in some spaces and sporadic reports of less-than-adequate cleaning. However, the pleasant and clean environment, coupled with friendly and prepared staff, make 'Hotel La Pergola' an appealing choice for travelers prioritizing a clean and cozy stay.
Staff
Guests frequently mention specific staff members like Sergio, who is noted for being exceptionally helpful, multilingual and always greeting guests with a smile. Roberto also receives praise for his helpful nature. Whether it's providing valuable local restaurant recommendations or assisting with check-in and other requests, the concierge and reception teams are lauded for their attentiveness and competence.
The friendliness isn't confined to just one area; the entire team, including waitstaff and cleaning personnel, often receive accolades for their pleasant demeanor and efficiency. Visitors appreciate the prompt and efficient service, as well as the staff's readiness to engage in nice conversations and ensure all needs are met.
Although there were occasional minor hiccups, such as difficulty in getting a taxi, these do not overshadow the overwhelmingly positive feedback about the staff's hospitality and professionalism. Overall, the hotel's atmosphere is enhanced by the kind and welcoming nature of its staff, making it a standout choice for many travelers.
Wi-Fi
Family
3 Star
However, the hotel does have several areas that could be improved. There is no fridge or minibar in the rooms and amenities such as a water heater and internal telephone are missing. The breakfast options are very limited and many guests felt it wasn't worth pre-paying. In addition, noise from the outside and restaurant can be disturbing due to poor sound insulation.
The rooms are spacious and clean with towels changed regularly, although some guests mentioned the furniture is outdated and the bathrooms could use a makeover. The hotel has an old classic charm but with some modernized rooms, though it does not quite meet the four-star standards some might expect from its marketing.
Services at the hotel are well-organized, but the payment policy is often seen as inconvenient and the staff at breakfast were described as indifferent. Despite these shortcomings, Hotel La Pergola fits the expectations for a three-star hotel and offers a decent stay for those seeking reasonable prices and good transportation links.
No, Hotel La Pergola doesn't have any pool.
No, a spa isn't available at Hotel La Pergola.
Yes, Hotel La Pergola welcomes dogs.
No, parking facilities aren't available at Hotel La Pergola.
No, Hotel La Pergola doesn't have a gym.
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