InfoSummary of reviewsThe Rose Chicago, Tapestry Collection By Hilton is a highly recommended hotel particularly appreciated for its close proximity to Chicago O'Hare Airport, making it an ideal spot for travelers and layovers. The 24-hour shuttle service enhances convenience, giving easy access to the airport and nearby attractions such as shopping malls and dining spots. The location offers the added benefit of picturesque views of planes taking off and landing without the associated noise, ensuring a peaceful stay.
The breakfast offerings at the hotel generally receive positive feedback, praised for their delicious taste and generous portions. The à la carte options are well-received, though there are minor complaints regarding the cost and service efficiency. Nonetheless, the presence of friendly staff and tasteful decor adds to a pleasant dining experience. Dinner at the Thorn restaurant shines brightly among guests' reviews, highlighted for its fresh, perfectly cooked food and excellent atmosphere, despite being a bit pricey.
The hotel rooms are a highlight, frequently commended for their spaciousness, modern decor, cleanliness and comfort. Guests find the rooms to be larger than expected with comfortable beds and substantial bathrooms. The entire property is lauded for its immaculate condition, contributing significantly to a fresh and inviting environment. While there are isolated concerns about room size expectations, the overall ambiance of modern chic and careful cleanliness offers a true sense of retreat.
The Rose Chicago's staff is frequently praised for their friendliness and professionalism, enhancing the overall guest experience. Individual staff members, particularly front desk personnel and drivers, receive special mentions for their courteous and helpful nature. Housekeeping also gets commendation for maintaining the hotel’s pristine condition, ensuring a pleasant and comfortable stay. The bed quality stands out with many guests raving about the comfort of the king-size beds, soft sheets and plush pillows, promising a restful night's sleep.
For business travelers, the hotel proves to be a convenient choice due to its proximity to the airport and efficient shuttle service. Amenities like a desk workstation and flat-screen TV support business needs, making it suitable for both short stays and layovers. Although it might face challenges during large events or conventions, its overall offerings make it a reliable option.
In summary, The Rose Chicago, Tapestry Collection By Hilton excels in providing a clean, modern and comfortable stay enhanced by a friendly staff, prime location and excellent dining experiences, making it an ideal choice for both leisure and business travelers. Show more
InfoSummary of reviewsEmbassy Suites by Hilton Chicago O'Hare Rosemont consistently garners positive reviews from guests, highlighting its prime location, excellent breakfast, spacious rooms, cleanliness, friendly staff and family-friendly amenities.
The hotel’s proximity to O'Hare International Airport and the Rosemont/Donald E. Stephens Convention Center is frequently mentioned as a significant convenience for travelers, particularly with the reliable shuttle services provided. Guests also appreciate the closeness to restaurants, bars, entertainment options and a shopping mall, making it a lively choice for both business and leisure travelers.
The breakfast experience is widely praised with a variety of delicious options, including a popular made-to-order omelette station. The spacious, well-lit breakfast area and the friendly, professional staff enhance the dining experience. Although some guests suggested more variety and noted occasional item shortages, breakfast often stands out as a highlight of their stay.
The rooms are described as clean, spacious and comfortable. Multiple guests appreciate the suite layout that includes living rooms and small kitchens, which are ideal for families and business travelers. While some suggest room updates are needed, the overall consensus emphasizes the relaxing environment provided.
Cleanliness is another strong point with many guests noting the clean and comfortable rooms and public areas. The attentive and friendly staff contribute positively, creating a welcoming and pleasant atmosphere. Despite some isolated cleanliness issues, including in the pullout sofas and bathrooms, the overall environment is seen as tidy and family-friendly.
The service provided by the hotel staff frequently earns high marks, described as attentive, accommodating and professional. The front desk team, in particular, is noted for their efficiency and friendliness, making guests feel well taken care of throughout their stay.
The indoor pool area receives mixed reviews. It is appreciated by families and seen as a great facility for kids, though some cleaning and maintenance issues have been reported. The lack of heating and a hot tub are mentioned as detractors. Nevertheless, it remains a valuable feature, especially for families.
Parking, however, is a common area of dissatisfaction among guests with numerous complaints about the high costs and confusing process. Many feel that the daily fee of $33 is excessive and not offering accessible options adds to the inconvenience.
Family travelers find the hotel particularly accommodating, highlighting the spacious suites, enjoyable pool area and outstanding breakfast. Despite minor inconveniences such as the absence of a waffle maker and the suggested improvements for pool maintenance, the hotel is well-suited for those traveling with children.
Comfortable beds are frequently noted, making it difficult for guests to get up in the morning due to their coziness. However, there are recurring issues with the sofa beds and some main bed mattresses needing replacement due to sagging. Still, the overall comfort level is highly appreciated.
In summary, Embassy Suites by Hilton Chicago O'Hare Rosemont presents a well-rounded choice for travelers, offering a strategic location, commendable breakfast, comfortable and spacious accommodations, excellent service and family-friendly amenities. While there are areas for improvement such as parking costs and minor cleanliness issues, the positive aspects predominantly contribute to a pleasant stay. Show more
InfoSummary of reviewsSpringHill Suites by Marriott Chicago O'Hare is ideally situated a few minutes from O'Hare International Airport, complete with a free shuttle service that facilitates easy transfers. The hotel's location also offers convenient access to public transportation like the nearby Cumberland Blue Line station, making downtown Chicago and local attractions reachable within 30 minutes. Guests appreciate the neighborhood for its practical setting near the freeway, grocery stores and a variety of dining options including an attached Outback Steakhouse.
Breakfast at the hotel is generally well-received for its variety and inclusion, featuring options like eggs, sausage, cereals, muffins, fresh fruit and more. Despite minor complaints about the crowded breakfast area and repetitiveness of choices, it provides a substantial and convenient start to guests' days. Dinner options are convenient with an on-site Outback Steakhouse and room service, although some guests note the decor is dated and options for late-night snacks are limited.
Room conditions at the hotel receive positive feedback for being spacious, comfortable and clean, featuring small kitchenettes with basic amenities. Despite occasional mentions of outdated decor and minor cleanliness issues, the overall impression is favorable. Additionally, the pool and gym facilities, despite occasional closures, are generally praised for their cleanliness and contribute positively to the guest experience.
The cleanliness of the hotel is frequently highlighted with many guests appreciating the tidy and inviting rooms, though there are some isolated complaints about maintenance and specific cleanliness lapses. The staff at SpringHill Suites by Marriott Chicago O'Hare are especially praised for their exceptional service and friendliness, significantly contributing to a welcoming atmosphere.
WiFi is generally appreciated for its availability and performance, although some guests experienced inconsistent connectivity. Parking at the hotel has mixed reviews with some appreciating the ample space and garage packages, while others find the fees high and parking availability limited, especially for late arrivals.
The hotel is notably family-friendly with spacious suites and a variety of amenities suitable for families. The comfortable beds are a standout feature, often described as extremely comfortable, although double beds have received some criticism for size. Overall, SpringHill Suites by Marriott Chicago O'Hare provides a reliable three-star experience with clean and functional accommodations, excellent staff service and convenient amenities, making it a favored choice for both families and solo travelers alike. Show more
InfoSummary of reviewsSonesta Chicago O'Hare Airport Rosemont stands out for its excellent location, making it an optimal choice for those traveling through Chicago O’Hare International Airport. Guests appreciate the hotel's proximity to the airport, car rental center and local attractions like the All-State Arena. The hotel’s efficient shuttle service and safe surrounding area add to its convenience and appeal.
Dining at the on-site Harry Caray's restaurant is generally well-regarded, offering good quality food and a pleasant atmosphere. Though some find the restaurant and bar a bit expensive, the convenience and overall dining experience receive positive mentions. Breakfast experiences are mixed with some praising the quality and variety, while others note the cost and occasional lack of inclusivity in their stay.
The hotel rooms are another highlight, frequently described as spacious, clean and comfortable. Guests benefit from modern layouts, effective soundproofing and a restful environment, although minor maintenance issues and occasional stuffiness are noted. Cleanliness standards are praised consistently, contributing to an overall comfortable stay.
Staff at Sonesta Chicago O'Hare Airport Rosemont earn high marks for their friendliness and professionalism, enhancing the guest experience with their attentive service. While Wi-Fi service is mostly satisfactory and appreciated for being free, there is room for improvement in connectivity and speed.
Parking is convenient with a spacious lot, although the associated fees are seen as a downside by some guests. The comfort of the beds adds to a restful stay with most guests finding them very comfortable, despite a few remarks on the need for updates.
Overall, Sonesta Chicago O'Hare Airport Rosemont offers a reliable and comfortable stay, especially for those on short trips or layovers near the airport, living up to its three-star rating with commendable service and convenient amenities. Show more
InfoSummary of reviewsHampton Inn & Suites Rosemont Chicago O'Hare stands out as an exceptional choice for travelers, particularly those seeking convenience and comfort near O'Hare International Airport. Its prime location not only facilitates easy access to early morning flights but also offers favorable proximity to downtown Chicago and local attractions. Guests appreciate the array of dining options and natural settings nearby, contributing to the hotel's appeal as a well-situated hub.
The complimentary breakfast at the hotel is widely celebrated with guests labeling it as delicious and outstanding. The extensive variety includes scrambled eggs, omelets, porridge, fresh fruits and a range of beverages including almond milk, adding value and enhancing the guest experience. The breakfast area maintains a clean and welcoming atmosphere, further complemented by the polite and helpful staff.
Rooms at the Hampton Inn & Suites are noted for their cleanliness, spaciousness and modern design. Guests commend the comfortable beds and updated amenities that contribute to a restful and enjoyable stay. The quiet ambiance and impeccable service provided by the friendly staff are recurring highlights in guest reviews.
Cleanliness is a consistent theme with the hotel maintaining spotless rooms, bathrooms and public areas, including the well-kept pool area. The facilities offer a variety of activities and amenities that cater to families, including a heated pool and jacuzzi, which children particularly enjoy. Despite some reports of the pool temperature being less than ideal, the clean and inviting environment remains a positive feature.
Staff performance is frequently praised with numerous accounts of their friendliness, attentiveness and willingness to go above and beyond for guests. This exceptional service significantly enhances the overall guest experience.
While parking availability and ease of access are positively mentioned, the additional parking fees have been a point of contention for some guests. Despite this, the convenience of the parking facilities is still acknowledged by several visitors.
In sum, Hampton Inn & Suites Rosemont Chicago O'Hare delivers an exceptional hotel experience characterized by a prime location, delicious breakfast, clean and comfortable rooms and outstanding guest service, making it a top choice for both families and individual travelers. Show more
InfoSummary of reviewsThe Hyatt Regency O'Hare Chicago garners widespread praise for several key aspects, predominantly receiving positive reviews from guests. Its enviable location stands out as a major advantage, particularly due to its proximity to O'Hare International Airport and the convenience of a regular, complimentary shuttle service. This prime placement is advantageous not only for air travelers but also for those attending conventions at the nearby convention center, enhancing overall ease of access. The peaceful, safe and clean surrounding area further adds to its appeal, alongside the proximity to various restaurants and amenities. Guests generally find the spacious, comfortable rooms and the hotel’s suitability for events and functions commendable.
Breakfast at the hotel receives mixed reviews, though many guests praise the extensive selection, high-quality ingredients and the presence of made-to-order options, describing it as one of the best hotel breakfasts. However, a consistent concern involves the high cost with several guests feeling that the breakfast does not offer sufficient value for the price.
Rooms are frequently highlighted for their cleanliness, spaciousness and comfort with guests appreciating the well-maintained spaces and modern aesthetic. Some concerns were raised about occasional maintenance issues and outdated décor, but overall, the rooms meet guests’ expectations for comfort and cleanliness.
The hotel's cleanliness is a notable strength with guests consistently impressed by the immaculate condition of both rooms and common areas. The property, despite its age, maintains a high standard of cleanliness and an inviting environment, thanks in part to the efficient and friendly staff.
The staff at Hyatt Regency O'Hare Chicago is repeatedly praised for their professionalism, kindness and helpfulness. Many individual staff members receive special mentions for their exceptional service, contributing positively to guests' overall experience.
While the wifi service poses a significant concern for several guests due to its lack of stability and reliability and the parking fees are often deemed steep and problematic, these issues do not overshadow the hotel’s many strengths.
Families and business travelers alike find the hotel welcoming and convenient with special appreciation for the shuttle bus service and the overall comfort provided by the spacious, comfortable rooms.
In conclusion, despite a few areas needing improvement, especially in terms of wifi reliability and cost-related concerns, the Hyatt Regency O'Hare Chicago impresses with its convenient location, clean and comfortable rooms and exceptional staff service, making it a preferred choice for many visitors. Show more
InfoSummary of reviewsSheraton Suites Chicago O'Hare consistently receives positive reviews for its excellent location, making it a top choice for travelers who need quick and convenient access to O'Hare International Airport. The reliable shuttle service and proximity to car rental facilities also add to its appeal. Despite being near the airport, the hotel maintains a quiet and restful environment and its easy access to downtown Chicago and nearby entertainment venues like the Fashion Outlets of Chicago and Allstate Arena further enhances its convenience.
Guests frequently praise the spacious, comfortable and well-appointed rooms, which are ideal for both leisure and business stays. The suites stand out for their large size and home-like amenities such as separate living areas and kitchenettes. Cleanliness is consistently highlighted with many noting the immaculate conditions and comfortable beds. While there are some minor concerns about dated interiors, the overall room experience is positive.
The hotel's staff earns high marks for their friendliness, professionalism and exceptional customer service. Front desk personnel and shuttle bus drivers, in particular, receive frequent compliments for their helpfulness and courteousness. This high level of service significantly enhances the overall guest experience.
Family travelers find the hotel to be particularly accommodating with spacious rooms that cater well to family needs and staff that are attentive and friendly. Similarly, business travelers appreciate the hotel's business-friendly amenities and spaces, making it conducive to productive stays.
While the breakfast has its proponents, who appreciate its quality and early availability, there are mixed reviews regarding its value and cost with some guests feeling it is overpriced. Dinner has received positive feedback for taste and service despite occasional concerns about microwaved food and overall value for money.
The gym facilities are positively reviewed for their quality and new equipment, contributing to a satisfactory fitness experience for guests. However, parking has been a consistent point of contention due to its additional cost, which many guests feel is steep.
Complimentary WiFi is a common expectation that the hotel does not fully meet with guests often disappointed by the charges for internet access unless they are part of the loyalty program. Despite this, the overall amenities and services offered by Sheraton Suites Chicago O'Hare generally meet the expectations for a four-star hotel.
In conclusion, Sheraton Suites Chicago O'Hare is a highly recommended choice for its excellent location, spacious and clean rooms and exceptional staff service, making it a reliable and comfortable option for various travelers, from families and leisure guests to business professionals. Show more
InfoSummary of reviewsThe Crowne Plaza Chicago O'Hare Hotel & Conference Center by IHG, is praised for its strategic and convenient location. Guests frequently highlight the hotel's proximity to Chicago O'Hare International Airport, the Donald E. Stephens Convention Center, the Rosemont Theatre and the Fashion Outlets of Chicago, making it an ideal choice for travelers attending events, shopping or looking for easy airport access. Complimentary shuttle services and nearby public transportation add to the convenience, enhancing the overall guest experience.
Breakfast at the hotel receives positive remarks for its quality, taste and variety with several guests describing it as delicious and excellent. Vegan options and a good selection of fruit are particularly appreciated. Despite some complaints about the lack of gluten-free options, high costs and the absence of free breakfast, when it meets expectations, it leaves a lasting positive impression.
Dinner experiences are generally favorable, especially at the bar, where the quality and taste of food are highlighted. However, limited restaurant hours, the absence of room service and basic menu choices are points of contention for some guests. Despite these issues, the overall dining experience is often satisfactory.
Rooms at the Crowne Plaza are praised for being spacious, clean and comfortable with guests enjoying the quiet atmosphere and plush beds. However, some rooms are described as outdated and in need of repairs with issues like poorly functioning AC units and musty odors mentioned. Nevertheless, the combination of space and comfort remains a significant positive aspect of the guestrooms.
Cleanliness receives mixed reviews. While many guests describe the hotel as very clean and fresh, there are occasional issues with thoroughness in cleaning and outdated facilities. Nonetheless, the hotel's efforts to maintain cleanliness are appreciated by many.
The staff consistently receives high praise for their friendliness, helpfulness and professionalism. From check-in to check-out, guests commend the efficient, welcoming service provided by the front desk, management, shuttle drivers and restaurant staff, significantly enhancing the overall guest experience.
The gym and pool receive mixed feedback. The gym is valued for its availability but needs better maintenance and more diverse equipment. The indoor pool is appreciated for its size and operating hours but suffers from issues like cold water and occasional maintenance lapses.
Parking presents some challenges. While some guests find parking convenient, many are displeased with the high fees and occasional difficulties in finding a spot. Issues with multiple parking charges and a need for better parking garage maintenance are noted by several guests.
The beds in the hotel are widely praised for their comfort with many guests describing them as soft and cozy, contributing to a restful sleep experience. However, occasional complaints about bed firmness and size do surface but do not significantly impact overall satisfaction.
While the hotel is advertised as a four-star property, some guests feel it falls short in certain areas, particularly in terms of maintenance and cleanliness. However, the price-quality ratio is deemed reasonable and the location is highly appreciated, making it a value-for-money option for many travelers.
Finally, the Crowne Plaza is highly favored by business travelers due to its convenient location near the convention center and airport. The hotel provides a functional office setup, making it suitable for those attending meetings and conferences, despite some connectivity issues in the business center.
Overall, the Crowne Plaza Chicago O'Hare Hotel & Conference Center offers a mix of positive experiences, particularly noted for its location, staff service and comfortable accommodations, while certain areas like dining hours, room maintenance and parking fees could use improvement. Show more
InfoSummary of reviewsHyatt Place Chicago O'Hare Airport garners positive reviews across several key categories. The hotel's location is frequently praised for its strategic positioning between O'Hare International Airport and attractions like the Allstate Arena, making it convenient for both business and leisure travelers. The efficient shuttle service and the proximity to dining and entertainment options further enhance its appeal, despite occasional noise from nearby highways.
Breakfast receives mixed feedback; many guests find it good and appreciate the variety, while some suggest improvements in service hours and food selection. Dinner options are similarly well-regarded for quality but critiqued for limited choices and high prices, although the friendly staff and well-stocked bar contribute positively to the dining experience.
The rooms are a highlight, noted for their spaciousness, comfort and cleanliness. Modern design and functionality with comfortable beds contribute to a satisfactory stay, despite occasional noise issues. Cleanliness extends to common areas with most guests describing the hotel as very well-maintained, although a few note sporadic lapses.
Staff service stands out with high marks for friendliness, professionalism and efficiency. Guests particularly appreciate the front desk, kitchen and housekeeping staff for their exceptional dedication to service, despite a few instances of unresponsiveness.
Free Wi-Fi is generally reliable, supporting streaming services and convenient connectivity, although some guests wish for better information on accessing it. The gym and pool are well-received, providing valuable amenities, though the pool's cleanliness could be improved. Parking, while available, incurs additional costs and some inconvenience due to ongoing construction and limited space.
Families find the hotel accommodating with spacious rooms and a kid-friendly pool, though occasional noise from other guests can be a drawback. Beds receive high praise for comfort, contributing to restful stays.
Overall, Hyatt Place Chicago O'Hare Airport provides a modern, clean and comfortable environment suitable for budget-conscious travelers, offering a blend of convenience, good amenities and exceptional staff service with room for minor improvements in dining options and parking facilities. Show more
