Rouen, 10 Quai de la Bourse49.438851,1.089955(Show on Map)
8.6
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSun, 30 Aug - Mon, 31 Aug30 Aug - 31 Aug
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Novotel Rouen Centre Cathédrale is a highly recommended hotel offering a delightful stay in the heart of Rouen. Its prime location near the Seine and iconic cathedral ensures easy access to the city's historical and cultural landmarks, making it an ideal base for exploring Rouen. Guests consistently appreciate the hotel's friendly and attentive staff, who are praised for their warm hospitality and helpfulness. Rooms are spacious and modern, providing comfortable accommodation with large, spotless bathrooms and views of the Seine, adding to the overall positive experience.
The breakfast at Novotel Rouen Centre Cathédrale receives glowing reviews for its extensive and high-quality buffet that caters to diverse tastes, offering a satisfying start to the day. Similarly, dinner is commended for the delicious Italian cuisine served in a charming ambiance, although pricing may be noted by some. The hotel maintains impressive cleanliness standards across its facilities, including the pool and fitness center, creating an inviting atmosphere throughout the establishment.
Families are particularly welcomed, with thoughtful touches like teddy bears for children and spacious accommodations designed to include convenient family-friendly features. The pool, although smaller than expected, is a nice option for families looking for a quick dip or relaxation. Beds are often highlighted for their exceptional comfort, ensuring guests enjoy restful sleep during their stay.
Overall, Novotel Rouen Centre Cathédrale stands out for its excellent location, modern amenities, superb service, and family-friendly environment, making it an attractive choice for travelers visiting Rouen.
Categories
Family
AI-generatedThis hotel offers comfortable rooms and is centrally located near iconic landmarks. It provides a blend of modernity and history, making it suitable for family stays.
Pool
AI-generatedThis hotel is located on the banks of the Seine, close to historic sites. It offers a heated indoor pool and a gym for relaxation and fitness.
Indoor Pool
4 Star
AI-generatedLocated on the banks of the Seine, close to historic sites, this hotel offers designer rooms with views of the Seine. It features a gym, a heated indoor pool, and an Italian restaurant.
Indoor Pool
AI-generatedThe hotel offers a heated indoor pool that is noted for being clean, well-maintained, and suitably sized for a relaxing break. It is also a popular choice for families due to its pleasant swimming facilities and adjacent fitness center.
EV charging stations
Dog Friendly
Free Wi-Fi
Business
Parking
EV charging stations
Gym
Room Types
Classic room, courtyard view - 1 double bedFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 1 bed.
Classic room, Seine River view, 1 double bedOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as river views. The unit offers 1 bed.
Superior Family Room, Seine River or courtyard view - 1 double bed and 1 double sofa bedFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as river views. The unit has 2 beds.
Triple Room with Seine or courtyard view - 1 do uble bed & 1 single bedFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as river views. The unit has 2 beds.
Executive Quadruple Room - 1 double bed and 1 d ouble sofa bed for 2 peopleProviding free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 2 beds.
Executive bedroom -1 double bedFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.
Executive Triple Room - 1 double bed and 1 sing le bed.Providing free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 2 beds.
Classic room, Seine River view - 2 single bedsOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as river views. The unit offers 2 beds.
2-Adjacent RoomFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Review Summaries
Summarized by AI
Location
Nestled in the heart of Rouen, the Novotel Rouen Centre Cathédrale boasts a superb location that makes it an ideal choice for travelers eager to explore the city's rich history and vibrant culture. With its proximity to the Seine and a mere ten-minute stroll from the majestic cathedral and other significant attractions, guests find themselves conveniently positioned in the center of the action. This well-located hotel offers a comfortable and tranquil environment, complemented by clean, well-appointed rooms and friendly staff. The charming decor of the lobby adds to its appeal, while the on-site parking is a practical benefit for those traveling by car. Guests consistently praise the comprehensive and delightful breakfast, the ideal setting for a refreshing start to the day before embarking on a city adventure. Whether enjoying a picturesque view of the Seine or exploring the nearby old town, the Novotel provides an excellent base for making the most of a visit to Rouen.
Breakfast
The breakfast experience at Novotel Rouen Centre Cathédrale generally receives high praise for its quality and variety. Guests frequently highlight the extensive and varied buffet that caters well to both adults and children, offering a wide selection of dishes to satisfy diverse tastes. Many reviews commend the breakfast for being hearty and replenished promptly, ensuring ample choices for all. The quality of products used is often noted, with several guests describing the breakfast as perfect or fabulous, contributing to memorable mornings. The hotel restaurant is noted to serve breakfast with excellence, further enhancing dining satisfaction. Despite the predominantly positive feedback, there are occasional remarks about limited variety in certain dishes, and a couple of guests mention disappointment. The timing of breakfast service and cost are points of critique for a few, indicating areas for potential improvement. Overall, the breakfast at Novotel Rouen Centre Cathédrale provides a robust and enjoyable start to the day, largely exceeding the expectations of its guests.
Dinner
The dining experience at Novotel Rouen Centre Cathédrale garners praise for its delicious offerings and professional service. Guests appreciate the excellent Italian cuisine, which is described as absolutely superb and of a high standard. The restaurant adjacent to the hotel provides a delightful setting, and the beautiful menu enhances the dining experience, whether for dinner or breakfast with a lovely buffet. Guests have noted the restaurant's appealing ambiance and highlighted the enjoyable dishes and cocktails served. Despite some comments on the pricing, the quality and taste of the food are highly commended, making the dinner at the hotel a highlight of the stay.
Rooms
Nestled in a beautifully restored historic building, Novotel Rouen Centre Cathédrale offers spacious and stylish accommodations ideal for families and travelers seeking comfort. The rooms are notably large, with many highlighting a modern design and freshly updated facilities. Families will appreciate the spacious family room, equipped with a double bed and sofa bed for added convenience, accommodating parents and children alike. Guests often mention the comfort of the beds and the overall cleanliness of the rooms, which are well-equipped to meet modern standards.
Most reviews highlight the large and spotless bathrooms, providing a relaxing environment for guests. Additionally, rooms with a view of the Seine add an attractive touch for those keen on enjoying the scenery. The hotel itself not only boasts spacious rooms but also emphasizes its desirable location, attentive service, and amenities such as a pool that contribute to a refreshing stay.
While some reviews noted minor drawbacks, such as a small bed in certain rooms or an occasional basic room setup, the overall consensus highlights the comfort, modernity, and convenience found at Novotel Rouen Centre Cathédrale.
Beds
Novotel Rouen Centre Cathédrale seems to excel when it comes to ensuring a restful night's sleep for its guests. Reviews frequently highlight the comfort of the beds, with many emphasizing their super comfortable nature, making them a key feature of the accommodation experience. Guests have generally found the bedding to be very good, often pairing their comments with appreciation for the spaciousness of the rooms and the quality of both the main beds and the views, such as those of the Seine. The pillows have also received recognition, contributing to the overall fabulous feel of the bedding. However, there are occasional mentions of issues, such as hard mattresses on extra beds and less favorable experiences with sofa beds. Despite these, the main beds stand out as excellent and rarely disappoint.
Cleanliness
Novotel Rouen Centre Cathédrale consistently impresses with its high levels of cleanliness and modernity. Guests frequently commend the hotel for its impeccably clean and comfortable rooms, reflecting a commitment to maintaining a spotless environment. The establishment's contemporary décor complements its cleanliness, creating a pleasant and inviting atmosphere. Soundproofing is another appreciated feature, ensuring a peaceful stay.
The hotel's pool and fitness center also receive praise for their cleanliness, adding to an overall sense of care in maintaining pristine facilities. The attentive and friendly staff contribute to the positive experience by providing helpful service, enhancing the overall hotel experience.
While feedback is overwhelmingly positive regarding cleanliness and staff, there are occasional critiques regarding service and specific areas which need attention, like the pool floor. Despite these minor setbacks, Novotel Rouen Centre Cathédrale effectively upholds a strong reputation for offering a clean, modern, and well-situated accommodation choice in Rouen.
Staff
At Novotel Rouen Centre Cathédrale, guests can expect exceptional service marked by an attentive and professional team. The hotel's staff is frequently highlighted for their unwavering friendliness and helpful demeanor, making visitors feel warmly welcomed from the moment they arrive. Courteous and responsive, they are described as consistently going above and beyond to ensure guest satisfaction, whether it involves solving unexpected issues or providing excellent recommendations about the local area.
Guests repeatedly commend the staff for their kindness, reflecting a genuine passion for their roles and the hotel itself. Receptionists particularly receive praise for their politeness and availability, always ready to meet guests' expectations with a smile. Even amidst challenges, such as occasional disorganization, the staff remains dedicated and willing, maintaining a positive and engaging environment.
Kevin, an extremely friendly and helpful receptionist, and others like him, contribute to creating a welcoming atmosphere that guests truly appreciate. This top-notch service leaves a lasting impression, with staff consistently described as respectful, competent, and attentive to every need. The harmony between a good location and remarkable hospitality at Novotel Rouen Centre Cathédrale makes it a notable destination for travelers who value great service.
Pool
The pool at Novotel Rouen Centre Cathédrale is consistently praised for being a delightful feature, especially appealing to families with children. Guests appreciate the overall pleasant experience it provides, albeit mentioning that the pool is on the smaller side—some even comparing it to a large bath, which may not match its portrayal in photos. Despite its size, the pool is considered a real asset for a quick break or a refreshing dip, with towels conveniently provided for guests. However, several visitors mention that the pool's temperature can be chilly, which may be worth considering depending on personal preference. Additionally, access to the swimming pool comes with a fee, and a changing room is notably absent, which might require a tad more planning for those looking to use the facility. Overall, the pool adds a nice touch to the stay, complemented by friendly staff, even if it doesn't entirely mirror the expectations set by the hotel's imagery.
Family
Families visiting Novotel Rouen Centre Cathédrale often commend the hotel for catering to guests with children. Its facilities appear to be particularly accommodating, with spacious rooms that can comfortably house two adults and two children. While there were some challenges, such as crowded spaces during peak times, many families noted that the staff was exceptionally kind and welcoming to young guests, even gifting them teddy bears during their stay. The hotel's pool is a notable highlight, frequently enjoyed by children and families alike, contributing to memorable family getaways. Despite a few logistical issues, particularly around parking and busy common areas, these minor inconveniences didn't overshadow the overall positive experiences reported by families, with several guests extending their stay or planning return visits.
FAQ
Yes, Novotel Rouen Centre Cathédrale has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Novotel Rouen Centre Cathédrale.
Yes, Novotel Rouen Centre Cathédrale welcomes dogs.
Yes, parking facilities are available at Novotel Rouen Centre Cathédrale.
