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Hilton Sacramento Arden West

Sacramento , 2200 Harvard Street (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, the Hilton Sacramento Arden West is a decent and clean hotel with a friendly staff. While some guests found the rooms dated and not fully cleaned, the hotel is safe and the pool is enjoyable. The food is overpriced and there is no complimentary breakfast, but the staff is accommodating. Though not meeting Hilton's usual standard, the hotel is passable for the price paid.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

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EV charging stations

Accessible Hotel

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3-Star Hotel

Hotel with Outdoor Pool

Room Types

King Room - Non-Smoking Featuring a flat-screen TV with cable, this bright room is equipped with tea and coffee-making facilities.

Executive King Room The spacious air-conditioned double room features a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

King Room with Sofa Bed - Non-Smoking This room features a sofa bed and a flat-screen TV. It includes an iPod docking station and tea/coffee-making facilities.

Executive King Suite - Non-Smoking This suite features a seating area with a flat-screen TV, an iPod docking station and tea and coffee-making facilities.

Executive King Room with Bath Tub - Mobility and Hearing Accessible This double room features a bath tub and visual alerts for fire alarm, door, and phone.

King Room - Hearing Access This double room features visual alerts for fire alarm, door, and phone.

Double Room with Two Double Beds - Non-Smoking The air-conditioned quadruple room offers a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

Executive Queen Room with Two Queen Beds The quadruple room is fitted with air conditioning, a tea and coffee maker, a safe deposit box as well as heating. The unit offers 2 beds.

Queen Room with Two Queen Beds and Accessible Tub - Mobility Access This quadruple room is air-conditioned and has a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access This quadruple room is air-conditioned and features a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

About Hilton Sacramento Arden West

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Guest Reviews

7.6

Good

Location

The Hilton Sacramento Arden West has a location that divides opinions - some guests love it, others not so much. While some describe the hotel as being situated on a busy, noisy road, others praise its central location with easy access to everything. The hotel is conveniently located near the Arden Mall and good restaurants, making it perfect for a shopping trip or quick exploration of the city. Some guests caution that the hotel might not be ideal for those who want to walk around, as there are homeless encampments nearby, but others note that it's easily navigated with great freeway access. Despite mixed reviews, guests overall find the location to be satisfactory with views of food options near the front desk and even from the elevator.

Breakfast

The Hilton Sacramento Arden West offers a decent breakfast option for guests who like having food on the property. Guests enjoyed the good and delicious food with some even describing it as perfect and on point. While there were some comments about the breakfast buffet being pricey or not included, others appreciated the convenience of eating at the hotel's on-site restaurant or via room service. However, due to COVID-19 restrictions, some guests were unable to dine in and some simply weren't interested in breakfast. Overall, most guests were satisfied with the breakfast options available at the Hilton Sacramento Arden West.

Rooms

The Hilton Sacramento Arden West offers a range of rooms, from modern and spacious to a bit older but still clean and comfortable. Good room size is a common theme among positive reviews with some guests noting that their room was big and beautiful. Cleanliness is also highlighted with many guests stating that their room was clean and available when they arrived. Comfort is another important aspect with many guests praising the comfortable beds. However, there are some negative comments regarding outdated rooms, small and cramped bathrooms, noise and issues with cleanliness and maintenance. Despite these drawbacks, the hotel offers nice rooms that are perfect for a comfortable stay.

Beds

The Hilton Sacramento Arden West has gained a reputation for providing guests with comfortable and spacious rooms. Countless positive reviews have commended the hotel’s plush and cozy sleeping arrangements. Guests have raved about the comfortable beds, which have been described as a “delight,” “amazing,” “extremely” comfortable and “comfy.” Some have even been caught oversleeping due to the plush mattresses. Overall, guests have had a pleasant stay and enjoyed the comfort and cleanliness of the rooms. The only downsides mentioned were the under-sized pull-out sofa and some uncomfortable pillows. Nevertheless, the majority of guests have found the beds and pillows to be comfortable and have had restful nights sleep. Despite concerns about the surrounding area, the Hilton Sacramento Arden West offers guests a comfortable and cozy stay with beds that have earned praise from countless satisfied visitors.

Cleanliness

Travelers who value cleanliness will be pleased with their stay at the Hilton Sacramento Arden West based on confirmed guest reviews. The hotel is described as very clean with many praising the pool area and friendly staff. While some guests noted areas of improvement, such as old or dingy carpets, most found the rooms to be comfortable and well-maintained. However, a few reported issues with cleanliness, including mold in the bathroom, dirty rooms and forgotten trash. Despite these isolated incidents, the majority of guests were satisfied with the hotel's overall customer service and cleanliness.

Staff

If you're looking for a hotel in Sacramento with a friendly and accommodating staff, Hilton Sacramento Arden West is a great choice. Many guests praised the polite, welcoming and helpful service provided by the staff, who were eager to resolve any maintenance issues promptly. The front desk staff were specifically mentioned as being friendly and the customer service was considered excellent by many. However, there were a few negative comments regarding a lack of attentiveness and dryness from some staff members. Overall, guests had a great experience due to the helpfulness and kindness of most staff members. If you need assistance, don’t hesitate to ask, as the hotel staff are happy to make your visit as enjoyable as possible.

Pool

The pool at Hilton Sacramento Arden West has its highs and lows, according to guest reviews. Some guests appreciated the good condition of both the pool and hot tub, as well as the pool bar. Families especially enjoyed how the pool remained open late, allowing the kids more playtime. On the other hand, some guests voiced concerns about the cleanliness of the pool - one guest even noted a yellow tint in the water. Others were upset that the pool was closed on their final day at the hotel. Additionally, a few guests reported issues with spa pool over-chlorination and reservations for the pool. Despite these mixed reviews, the overall consensus on the pool seems to be positive with many guests having had a good time swimming and relaxing in the outdoor pool area.

Parking

The Hilton Sacramento Arden West provides parking at an additional cost, which some guests found to be a bit of a rip-off. However, others found the parking to be cool and great with the added bonus of gated after-hours security. Some guests were even comped parking or found the parking space to be convenient, but it is important to note that the lot can fill up quickly, especially during bar events where hundreds of other people may be searching for parking. Some guests wished they had been informed in advance of the parking charge, while others were disappointed that the ticket gate was open 24/7 but still charged for parking. Nonetheless, some guests were confused about how to use the key card for the elevator or the room's air conditioner, but they eventually figured it out on their own. While parking may not be everyone's cup of tea, it is worth noting that charges should be expected in advance to avoid any unpleasant surprises.

Family

The Hilton Sacramento Arden West is a pleasant and comfortable hotel that is perfect for families with kids. One guest in particular enjoyed celebrating her son's 3rd birthday at the hotel before heading to Monster Jam. The staff was accommodating and kind to a large baseball team and their families. The hotel also boasts a pool that stays open late for kids to play in. While some guests noted a few small inconveniences such as small trash cans in the room and a lack of mirrors by the study table, overall guests recommend the hotel to friends and family. And if you're looking for a venue for a bridal shower, party, or girls/guys night out, this hotel has you covered.

3 Star

Despite some negative comments, the Hilton Sacramento Arden West is an overall decent and pleasant hotel with passable facilities and services at an average three-star rating. Some guests found the rooms a little dated and not fully cleaned, while others mentioned the uncomfortable stay and old carpet smell. However, the hotel is safe, clean and the pool is a bit small, but it didn't stop the visitors from taking a dip. Even though the food at the restaurant was overpriced and there was no complimentary breakfast, the staff was friendly and accommodating. Nevertheless, most guests agreed that for the rate paid, the hotel didn't quite meet the expectations of Hilton's usual standard, although it was passable.

Yes, Hilton Sacramento Arden West has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hilton Sacramento Arden West.

Yes, Hilton Sacramento Arden West welcomes dogs.

Yes, parking facilities are available at Hilton Sacramento Arden West.

Yes, Hilton Sacramento Arden West has a gym.

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