The Citizen Hotel, Autograph Collection

Sacramento , , 926 J Street (Show on Map)


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Summary of reviewsThe Citizen Hotel, Autograph Collection is a charming and beautifully restored historic hotel located in the heart of Downtown Sacramento. Its central location is perfect for exploring the city and within walking distance of many government offices, restaurants, bars and attractions. The hotel's restaurant offers fantastic brunch and breakfast options and the rooms are clean, comfortable and well-maintained with spacious bathrooms and nice views. The staff is friendly, professional and goes above and beyond to make guests feel welcome. While the parking situation could be better, the hotel is a great choice for a comfortable and clean stay in a central location. Guests appreciate the comfortable beds and the hotel's affordable price point. Overall, The Citizen Hotel promises a super clean and cozy stay with nice upgrades, making it perfect for a short getaway.
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Luxury Hotel

Eco Friendly Hotel

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Deluxe King Room The spacious double room has a private bathroom fitted with a bath or a shower and a hairdryer. This double room offers heating and a TV. The unit has 1 bed.

Deluxe Double Room The spacious double room features a private bathroom equipped with a bath or a shower and a hairdryer. This double room provides heating and a TV. The unit offers 2 beds.

Deluxe Queen Room Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room offers heating and a TV. The unit has 1 bed.

Junior Suite Featuring free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. This suite features heating and a TV. The unit has 1 bed.

One-Bedroom Suite Featuring free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. This suite features heating and a TV. The unit has 1 bed.

Deluxe King Room - Hearing Accessible The spacious double room has a private bathroom fitted with a bath or a shower and a hairdryer. This double room features heating and a TV. The unit has 1 bed.

About The Citizen Hotel, Autograph Collection
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Guest Reviews
8.1
Very Good
Location
The Citizen Hotel, Autograph Collection is a perfectly situated historical building in the heart of Downtown Sacramento. It is conveniently located for exploring the city and within walking distance of many government offices, restaurants, bars and attractions such as the Capitol building and Old Town. The hotel's restaurant is also easily accessible. Though certain areas of the neighborhood may make guests feel uneasy, the hotel itself is safe and provides public parking nearby. Despite some street noise, guests appreciate the hotel's central location and affordable price point.

Breakfast
Although there is no complimentary breakfast, the brunch offered at The Citizen Hotel's restaurant is fantastic! For those looking for a good breakfast, the restaurant also has some great options. Unfortunately, some guests noted that the advertised food and bar were not available. The breakfast at the hotel was described as decent, although some felt it was overpriced. The continental breakfast provided was basic. On the bright side, guests loved the nice breakfast at the restaurant. Despite COVID-19, the hotel had a great Grab and Go food service available at a very reasonable price. Note that breakfast wasn't served every day.

Rooms
The Citizen Hotel, Autograph Collection is a charming, beautifully restored historic hotel located in a prime location. The rooms are clean and comfortable with spacious bathrooms, comfortable beds and nice views. While some guests noted opportunities for improvement in the rooms, overall the cleanliness was good and the hotel is well maintained. The hotel is small and the rooms can be a bit snug, but the boutique style and design make up for it. Some guests noted outdated décor and small bathrooms, but the hotel itself is a beautiful old building with nice details. Some guests mentioned street noise but ear plugs were provided. Overall, the hotel is a great choice for a comfortable and clean stay in a central location.

Beds
The Citizen Hotel, Autograph Collection, is receiving commendable remarks from guests about its amenities, particularly its beds. Guests rave about the comfort of the mattresses and sheets highlighting them as incredibly comfortable. Some reviewers mentioned that the bed size was a little small, while others mentioned that the hotel was exceptional with generously spaced bathrooms, beautiful views and comfortable beds. Despite some noting that the beds could be a bit firmer or larger, guests generally agree that the Citizen Hotel's beds are comfortable and pleasant to sleep on.

Cleanliness
The Citizen Hotel, Autograph Collection is a charming hotel with an aesthetically pleasing decor. Guests have highly praised the cleanliness of the hotel with many mentioning the clean and spacious rooms, comfortable beds and necessary amenities. The hotel is staffed with exceptional people who ensure a proper and clean environment. Although some guests have complained about outdated rooms, dusty surfaces and dirty carpets in the hallway, the overall cleanliness of the hotel is great. Some guests have noted the presence of homeless people outside the hotel and a loud nightclub nearby. However, they have still appreciated the immaculate and beautiful rooms. Overall, The Citizen Hotel promises a super clean and cozy stay with nice upgrades, making it perfect for a short getaway.

Staff
The Citizen Hotel, Autograph Collection boasts an incredible team of friendly and professional staff who go above and beyond to make guests feel welcome. From the moment you step into the lobby to the moment you check out, you'll be treated like royalty. Even housekeeping and valet staff make an effort to ensure you have everything you need. Guests appreciate the style of the building and the comfortable and stylish rooms, while raving about the exceptional customer service provided by the staff. Some guests even received a glass of champagne upon check-in! While there were a few negative comments regarding front desk staff and some employees lacking customer service training, the majority of guests had nothing but positive experiences with the staff. Overall, The Citizen Hotel, Autograph Collection is a beautiful hotel with amazing customer service and a welcoming atmosphere.

Parking
Guests at The Citizen Hotel, Autograph Collection, have mixed feedback about the parking situation. While some guests enjoyed free street parking on Sunday, others found it difficult to park due to a lack of options provided by the hotel. Some guests mentioned that the valet service was efficient, but others found its $40-a-night charge too high. Some of the complaints centered around having to park on the street or in public parking lots, which could feel unsafe due to nearby homeless people and police activity. However, there were also positive reviews of easy and hassle-free parking. Overall, the parking situation could be better and guests would appreciate an onsite parking lot or discounted agreement with nearby parking garages.

Nightlife
If you're looking for a hotel with plenty of nightlife options nearby, The Citizen Hotel, Autograph Collection might just be the place for you. The location is great for those who want to take advantage of Sacramento's vibrant nightlife scene with plenty of restaurants, bars and clubs within walking distance. Guests noted that they were able to attend concerts and enjoy delicious dinners all without having to travel far from the hotel. However, some guests reported noise issues with a homeless camp and a nightclub across the street providing some disturbances. Additionally, some reviewers mentioned a lack of upkeep on the street side of the hotel. Overall, the location is great for guests who want to explore Sacramento's nightlife, but some noise issues might be a concern for light sleepers.

4 Star
The Citizen Hotel, Autograph Collection has received mixed reviews from guests with some describing it as superb, exceptional and groovy, while others were less impressed, describing it as passable or stating they would avoid it in the future. The hotel staff received praise for being nice and helpful, while the rooms were generally described as clean and pleasant. However, some guests had issues with the facilities, including dirty carpets and a lack of amenities like a pool and free WiFi. Despite this, many guests would choose to return to the hotel for a reasonably priced and enjoyable stay with some describing it as a quaint and very good option for Covid times.


No, The Citizen Hotel, Autograph Collection doesn't have any pool.

No, a spa isn't available at The Citizen Hotel, Autograph Collection.

Yes, The Citizen Hotel, Autograph Collection welcomes dogs.

Yes, parking facilities are available at The Citizen Hotel, Autograph Collection.

Yes, The Citizen Hotel, Autograph Collection has a gym.
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