Hôtel La Fontaine
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Summary of reviewsHôtel La Fontaine is well-regarded for its outstanding features and exceptional service. Nestled in the historic village of St-Imier within the picturesque Jura mountains, the hotel's central location offers unparalleled convenience for guests, providing easy access to local amenities, shopping opportunities and the nearby train station. Its proximity to hiking trails and event venues makes it an ideal base for various activities, catering effectively to a diverse array of travelers.
Breakfast at Hôtel La Fontaine receives mixed but generally positive feedback. Guests appreciate the quality and taste of the offerings, highlighting the delicious croissants and great coffee. However, the late start time of breakfast service proves inconvenient for early risers, though the staff occasionally provide evening provisions as a workaround. The range of breakfast options meets basic needs satisfactorily with room for improvement in variety.
The hotel's restaurant shines with high praise for its delightful and affordable dining experience. Particularly notable are the excellent pizzas from the wood-fired pizzeria and the unexpectedly delicious omelettes. Consistently good feedback underscores the restaurant's reputation for fine dining.
Rooms at Hôtel La Fontaine are functional and generally clean, providing adequate space for guests. Many rooms offer beautiful city views, adding to the stay's enjoyment. Although some rooms show signs of aging and have minor issues like mold in bathrooms and outdated furniture, recent renovations in certain areas have been noted positively. Cleanliness remains a strong point with most guests feeling comfortable and at ease.
The hotel staff are frequently commended for their friendliness and helpfulness. Guests appreciate the warm reception and attentive service throughout their stay, reinforcing the hotel's reputation as a hospitable and well-managed establishment. Despite isolated mentions of unfriendly staff, the overall positive interactions contribute significantly to guest satisfaction.
In summary, Hôtel La Fontaine excels in location and customer service, making it a commendable choice for visitors. While there are areas for improvement, particularly in breakfast timing and room maintenance, the hotel's clean, comfortable accommodations and exceptional staff ensure a pleasant and convenient stay.
Categories
Breakfast at Hôtel La Fontaine receives mixed but generally positive feedback. Guests appreciate the quality and taste of the offerings, highlighting the delicious croissants and great coffee. However, the late start time of breakfast service proves inconvenient for early risers, though the staff occasionally provide evening provisions as a workaround. The range of breakfast options meets basic needs satisfactorily with room for improvement in variety.
The hotel's restaurant shines with high praise for its delightful and affordable dining experience. Particularly notable are the excellent pizzas from the wood-fired pizzeria and the unexpectedly delicious omelettes. Consistently good feedback underscores the restaurant's reputation for fine dining.
Rooms at Hôtel La Fontaine are functional and generally clean, providing adequate space for guests. Many rooms offer beautiful city views, adding to the stay's enjoyment. Although some rooms show signs of aging and have minor issues like mold in bathrooms and outdated furniture, recent renovations in certain areas have been noted positively. Cleanliness remains a strong point with most guests feeling comfortable and at ease.
The hotel staff are frequently commended for their friendliness and helpfulness. Guests appreciate the warm reception and attentive service throughout their stay, reinforcing the hotel's reputation as a hospitable and well-managed establishment. Despite isolated mentions of unfriendly staff, the overall positive interactions contribute significantly to guest satisfaction.
In summary, Hôtel La Fontaine excels in location and customer service, making it a commendable choice for visitors. While there are areas for improvement, particularly in breakfast timing and room maintenance, the hotel's clean, comfortable accommodations and exceptional staff ensure a pleasant and convenient stay.
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Hotel with Parking
Accessible Hotel
Small Hotel
3-Star Hotel
Hotel where Dogs Stay Free
Guest Reviews
Hôtel La Fontaine enjoys a prime, central location in the historic village of St-Imier, nestled within the Jura mountains. Guests appreciate its well-situated and convenient positioning, making it an ideal base for various activities. The hotel is right in the heart of the village, offering easy access to local amenities, shopping opportunities and the nearby train station. This is particularly beneficial for those visiting for specific events or exams.
The location has proven to be practical for hikers on the Swiss Trail No. 2, as well as for those who need to reach specific venues in the area. Its super central placement places everything at guests' fingertips, enhancing the overall convenience and satisfaction of their stay. The lovely setting, combined with the hotel's strategic placement, caters well to diverse traveler needs, making it a commendable choice for visitors to the region.
Hôtel La Fontaine offers a breakfast experience that elicits mixed responses from its guests. Many praised the quality and taste, describing it as very good, delicious, rich and balanced with enough variety. Guests appreciated the croissants and great coffee, highlighting the breakfast's pleasant start to the day.
However, the timing of breakfast seems to be a consistent concern. Several reviews indicate that breakfast service starts quite late, around 8:30 am or 9:00 am, which posed an inconvenience for early risers. There were also instances where requests for earlier service were not accommodated, though evening provisions were sometimes provided as a workaround.
The overall presentation and variety of the breakfast received varied feedback. Some guests found it basic but sufficient, providing everything they needed without being extravagant. Others felt it was simple and correct or modest but adequate for their needs. Contrarily, a few guests noted that the breakfast was too light for its price and could benefit from improvements like adding muesli, milk and cocoa.
Service received commendations for being top-notch, contributing positively to the breakfast experience despite its simplicity. While the breakfast at Hôtel La Fontaine may not be luxurious or extensive, its decent quality and friendly service can offer a satisfactory start to the day for many travelers.
Hôtel La Fontaine boasts a restaurant that receives high praise from its guests for delivering a delightful dining experience. The eatery is renowned for its delicious and affordable dishes with a particular emphasis on its excellent pizza, often highlighted for its flavor and quality, especially those made in the wood-fired pizzeria. Diners repeatedly commend the restaurant for offering very good food, describing it as serving both fine and top-notch dinners. Among the various dishes, the omelette stands out as a surprise favorite, noted for its taste even when unplanned. Overall, the consistent feedback points to a commendable culinary experience at the hotel’s restaurant.
Hôtel La Fontaine's rooms offer a functional experience with a mix of both cozy and simple furnishings. Many guests appreciated the cleanliness and sufficient size of the rooms, describing them as large enough for two and highlighting the beautiful city views available from some. The rooms are described as big, clean and mostly meeting the basic needs of travelers. Fresh renovations seem to have taken place in certain areas, although some rooms still display signs of their old and outdated structure, including holes in the walls and remnants of masking tape.
Despite the functionality and general cleanliness, there are several criticisms. The lack of proper cleaning during longer stays, mold issues in the bathroom and the absence of adequate ventilation or windows in the shower were common points of concern. Furthermore, some furniture appears to be in poor condition and the lack of balconies detracts from the overall experience for some visitors. Although functional and relatively clean, the rooms could benefit from more comprehensive updates and better maintenance to enhance the overall guest experience.
Hôtel La Fontaine garners a reputation for maintaining high standards of cleanliness with many guests consistently highlighting the cleanliness and functionality of the rooms. The reviews frequently note the rooms as being very clean, lending a sense of comfort and reliability. Cleanliness is repeatedly emphasized, ensuring that visitors feel at ease during their stay. Despite a couple of mentions regarding exceptions, the overall sentiment reveals a strong commitment to cleanliness with guests frequently commending the hotel's efforts in this regard.
Guests frequently praised Hôtel La Fontaine for its exceptionally friendly and helpful staff. They highlighted the welcoming reception and the attentiveness of employees across various services, from the restaurant to the general customer service. Customers found the staff to be very accessible and caring, ensuring a pleasant experience during their stay. Despite a solitary mention of unfriendly staff, the overwhelming sentiment leaned towards a positive, personable and accommodating environment created by the hotel's team. The combined focus on friendliness, helpfulness and overall good service leaves a strong impression of a hospitable and well-managed establishment.
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Location
The location has proven to be practical for hikers on the Swiss Trail No. 2, as well as for those who need to reach specific venues in the area. Its super central placement places everything at guests' fingertips, enhancing the overall convenience and satisfaction of their stay. The lovely setting, combined with the hotel's strategic placement, caters well to diverse traveler needs, making it a commendable choice for visitors to the region.
Breakfast
However, the timing of breakfast seems to be a consistent concern. Several reviews indicate that breakfast service starts quite late, around 8:30 am or 9:00 am, which posed an inconvenience for early risers. There were also instances where requests for earlier service were not accommodated, though evening provisions were sometimes provided as a workaround.
The overall presentation and variety of the breakfast received varied feedback. Some guests found it basic but sufficient, providing everything they needed without being extravagant. Others felt it was simple and correct or modest but adequate for their needs. Contrarily, a few guests noted that the breakfast was too light for its price and could benefit from improvements like adding muesli, milk and cocoa.
Service received commendations for being top-notch, contributing positively to the breakfast experience despite its simplicity. While the breakfast at Hôtel La Fontaine may not be luxurious or extensive, its decent quality and friendly service can offer a satisfactory start to the day for many travelers.
Dinner
Rooms
Despite the functionality and general cleanliness, there are several criticisms. The lack of proper cleaning during longer stays, mold issues in the bathroom and the absence of adequate ventilation or windows in the shower were common points of concern. Furthermore, some furniture appears to be in poor condition and the lack of balconies detracts from the overall experience for some visitors. Although functional and relatively clean, the rooms could benefit from more comprehensive updates and better maintenance to enhance the overall guest experience.
Cleanliness
Staff
No, Hôtel La Fontaine doesn't have any pool.
No, a spa isn't available at Hôtel La Fontaine.
Yes, Hôtel La Fontaine welcomes dogs.
Yes, parking facilities are available at Hôtel La Fontaine.
No, Hôtel La Fontaine doesn't have a gym.
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