Days Inn by Wyndham Saint John

Saint John , , 175 City Road (Show on Map)
7.4
Good


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Summary of reviewsDays Inn by Wyndham Saint John receives a mix of reviews across various categories, yet several positive aspects stand out, making it a popular choice among travelers.

The hotel's location is often highlighted for its convenience. Situated close to downtown, guests find it easy to access many attractions, restaurants and historical sites, as well as the ferry terminal and highway. This proximity makes it an excellent base for exploring Saint John. However, some guests express concerns over the surrounding industrial area and noise from nearby railway tracks and busy roads.

Breakfast at the hotel is generally well-received, providing good value with a variety of choices including cereals, eggs, sausages and fruits. Guests appreciate the convenience and quality, often praising the hot breakfast options and friendly, helpful breakfast staff. Occasional critiques include repetitive menu items and issues with stock replenishment and cleanliness, but overall, it offers a satisfying start to the day.

The rooms at Days Inn by Wyndham Saint John stand out for their cleanliness and modern updates. Guests enjoy spacious accommodations with comfortable beds and well-maintained facilities. Some minor issues, such as odors from air conditioners and noise, are noted, but these do not significantly detract from the overall positive experience.

Cleanliness is a strong point in the rooms themselves with guests frequently praising the tidiness and comfort. Daily housekeeping ensures rooms are kept in good condition. However, some common areas, particularly the pool area, receive criticism for cleanliness with guests reporting issues like grime and mold.

The staff consistently earn high praise, contributing positively to guests' experiences. Reviewers commend the professional, friendly and helpful nature of the staff, especially those at the front desk, who go out of their way to assist and ensure a pleasant stay.

The WiFi service receives mixed feedback. While some guests find it fast and reliable, others experience connectivity issues, indicating an area that could use improvement.

The indoor heated pool is a notable feature, enjoyed by families and particularly children. Guests appreciate the warm temperature and large size, although some mention maintenance issues. Despite these concerns, the pool remains a valued amenity contributing to the hotel's appeal.

Overall, Days Inn by Wyndham Saint John provides a comfortable and accommodating experience for travelers with highlights including its strategic location, friendly staff, clean and spacious rooms and enjoyable amenities like the indoor heated pool and complimentary breakfast. While there are areas needing improvement, particularly in cleanliness of common areas and WiFi reliability, the hotel offers good value for those seeking essential amenities and straightforward service.
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Room Types
Studio with Two Queen Beds - Non-Smoking The studio's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The studio provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.

Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking The family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The family room offers a wardrobe, tumble dryer, parquet floors, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

King Room with Roll-In Shower - Mobility Access/Non-Smoking The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, tumble dryer, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Queen Room with Two Queen Beds - Non-Smoking This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

King Room - Non-Smoking The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room offers a wardrobe, tumble dryer, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Queen Room - Non-Smoking The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room features a wardrobe, tumble dryer, parquet floors, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Queen Studio with Three Queen Beds - Non-Smoking Providing free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, heating and a TV with cable channels. The unit offers 3 beds.

King Suite with Roll-In Shower - Mobility Access/Non-Smoking Guests will have a special experience as this suite offers a hot tub. The suite features 1 bedroom and 1 bathroom with a hairdryer and free toiletries. This suite is air-conditioned and has a TV with cable channels, a tea and coffee maker and heating. The unit offers 2 beds.

Deluxe Queen Room with Two Queen Beds - Non-Smoking The quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. This quadruple room offers heating and a flat-screen TV with cable channels. The unit has 3 beds.

Guest Reviews
7.4
Good
Location
The location of Days Inn by Wyndham Saint John receives mixed reviews. On the positive side, guests frequently mention that the hotel is conveniently close to downtown with many attractions, restaurants and historical sites within walking distance. Its proximity to the ferry terminal and highway makes it a strategic stopover for travelers and a short drive can take guests to key points in the city. The ease of access to the city center and its amenities is repeatedly highlighted, making it a well-placed choice for exploring Saint John.

However, several guests express concerns regarding the surrounding area. The hotel is situated near railway tracks, busy roads and an industrial zone, which may contribute to noise and a less picturesque environment. Some reviews describe the neighborhood as rundown and somewhat sketchy, leading to safety concerns, especially at night. Additionally, the immediate vicinity lacks attractions or conveniences within walking distance, giving the impression of a more remote, less desirable location.

Ultimately, while the hotel offers good value and convenience for city access, the less appealing surroundings and industrial setting might be a drawback for some travelers.

Breakfast
At the Days Inn by Wyndham Saint John, breakfast receives mixed reviews, yet leans mostly positive. Many guests find it a good value, particularly appreciating the inclusion in the room price. The variety is often praised with options such as cereals, toasts, muffins, bagels, hot sausages, scrambled eggs and fruit forming a satisfying start to the day. Positive notes highlight the hot breakfast options, including eggs and sausages, describing them as delicious and well-prepared. Several guests particularly enjoyed the omelettes when seasoned with salt and pepper.

A significant number of reviews laud the breakfast as great, delicious and well-stocked. This includes terms such as nutritious, essential and providing a good range of choices. There are also commendations for the pleasant and helpful breakfast staff, contributing to a positive dining experience.

However, some reviews noted repetitive menu items and a lack of variety, especially for vegetarians. Certain mornings featured limited stocks with items like fruit and yogurt not consistently replenished. Others found the breakfast area less than ideal, mentioning cleanliness issues such as sticky floors and uncleaned tables. A few guests described the food as mediocre or cold due to it sitting out for too long.

Overall, the breakfast at Days Inn by Wyndham Saint John is generally well-received for its inclusiveness and variety, although areas like stock replenishment and cleanliness could benefit from improvement.

Rooms
Reviews of the rooms at the Days Inn by Wyndham Saint John highlight a blend of positive and varied experiences. Many guests appreciated the cleanliness and modern updates of the rooms, describing them as very clean, well-appointed and spacious. Some reviews specifically noted the large size of the rooms, the comfort of the beds and the well-maintained condition of the facilities. Visitors also enjoyed the amenities, such as the heated indoor pool and found the rooms to be comfortably furnished and freshly renovated.

However, some guests experienced drawbacks including small room sizes, unpleasant odors such as dampness or mold and noise issues due to the proximity to the street. A few mentioned specific problems like smelly air conditioners, stark corridors and slippery floors. Despite these mixed remarks, most guests found the rooms at Days Inn by Wyndham Saint John to be comfortable, clean and spacious, making for a generally satisfactory stay.

Beds
At the Days Inn by Wyndham Saint John, guests can expect a predominantly positive experience when it comes to the beds. Most reviewers highlighted that the beds are extremely comfortable with many describing them as super cozy, snugly and providing restful nights. The king-sized and queen-sized beds were particularly noted for their comfort and spaciousness. Many guests also found the beds clean and the bedding comfortable.

While there were a few mentions of beds being too high for accessible rooms and some pillows not meeting everyone's expectations, the primary sentiment was one of satisfaction. Overall, the large, comfortable beds contribute to a pleasant stay, combining well with the hotel's newly renovated rooms and soundproof environment for a quiet and restful night's sleep.

Cleanliness
Feedback on the cleanliness of the Days Inn by Wyndham Saint John presents a mixed picture. Many guests appreciated the hotel's modern, clean and updated rooms, highlighting that the accommodations were very clean and comfortable. Daily housekeeping was noted positively, ensuring rooms were consistently tidy. Clean common areas, including the breakfast space, also received praise. Staff were frequently mentioned for their friendliness and diligence in maintaining cleanliness in dining and general areas.

However, there were significant concerns raised about cleanliness in other parts of the hotel. The pool area garnered widespread criticism, repeatedly described as filthy and moldy with numerous complaints about grime and dirty conditions both in the water and surrounding facilities. Guests also reported unpleasant odors and unclean conditions in various areas, including the lobby and certain rooms. Specific issues like dirty floors, stained bathroom fixtures and the presence of insects further detracted from the overall cleanliness experience. Thus, while the rooms themselves were often clean and modern, the general upkeep of the hotel's shared amenities left much to be desired.

Staff
The staff at Days Inn by Wyndham Saint John consistently receive high praise from guests for their exceptional service and friendliness. The front desk team, in particular, stands out for their professionalism and dedication with individuals often cited for going above and beyond to assist customers. Guests appreciated the helpful and polite demeanor of the staff, noting their warm, welcoming attitudes which made visitors feel at home.

Dustin and other specific members of the team were mentioned by name, highlighting their excellent job performance and ability to ensure a smooth stay for guests. Reviews frequently mentioned the cheerful and kind nature of the staff, from their responsiveness in resolving issues to their attentive assistance with luggage and other needs.

The receptionists received numerous commendations for their politeness and willingness to go the extra mile, reflecting a consistent level of customer care across the board. Even though there were occasional critiques, the overwhelming sentiment pointed to a supportive, friendly and accommodating staff that made a significant positive impact on guests’ experiences.

In essence, despite areas of the hotel needing updates, the commendable service from the staff remains a standout feature, contributing to positive stays and high guest satisfaction.

Wi-Fi
The guest experience at 'Days Inn by Wyndham Saint John' regarding the WiFi service has been mixed. While the WiFi was described as fast by some guests, others experienced several connection issues with mentions of weak signals, spotty coverage in specific areas and entirely non-functional WiFi in some rooms. These varying accounts indicate inconsistencies in the WiFi quality, which could be crucial for business travelers relying on a steady internet connection. Overall, while there are instances of adequate performance, the majority of guests seem to have faced notable challenges with the hotel's WiFi service.

Pool
The Days Inn by Wyndham Saint John offers an indoor swimming experience with a fairly large pool that is a hit among families, particularly children who find it enjoyable and fun. The warm and heated conditions of both the pool and the hot tub are noted as highlights, making them an appreciated feature of the hotel. Several guests have praised the pool's size and cleanliness, describing it as clean and big, while others have remarked positively on the nice pool area and the approachable swimming space.

However, some concerns were voiced about the maintenance and cleanliness of the pool area. Reports of dirt and occasional presence of hair in the pool, alongside mentions of outdated paint and slippery conditions around the pool deck, suggest that more consistent upkeep could enhance the overall experience. Guests also mentioned that the pool area could be noisy at times and crowded, which may affect the tranquility of the visit. Despite these issues, the accommodating staff is quick to address incidents, ensuring a satisfactory experience for most guests.

Overall, the pool remains a valuable attraction at the hotel, providing a good size and warm environment that many guests and their families appreciate and enjoy.

Family
Located just a short walk from downtown, Days Inn by Wyndham Saint John offers a welcoming and pleasant stay for families. The cheerful and accommodating staff ensure that the needs of families, including those with young children, are well taken care of. The hotel prides itself on being family-friendly and its amenities are enjoyed by children and adults alike.

The on-site pool and hot tub are definite highlights and are frequently enjoyed by the kids. While there were a couple of reported issues with the pool tiles, overall, the children had a great time. Families particularly appreciate the spacious rooms and the convenient breakfast options that cater well to younger guests.

This hotel is well-suited for family stays, providing a good balance of comfort and convenience with dedicated amenities and generous staff support.

3 Star
Days Inn by Wyndham Saint John offers a no-frills experience with three star comfort and value. The atmosphere may be underwhelming for some, but it is generally appropriate for the price. While some guests find the service unimpressive and feel the value is below expectations, others believe the hotel provides good value for money and even rate it higher than its three star designation. The hotel delivers on its promise of decent accommodations reflective of its rating, making it an acceptable choice for budget-conscious travelers seeking essential amenities and straightforward service.

Heated Pool
Travelers to Days Inn by Wyndham Saint John frequently highlight the comfortable and inviting experience of their heated pool. The indoor pool consistently receives praise for its pleasant temperature with guests appreciating that it is heated well. The warmth of both the pool and hot tub stand out as notable features, creating an enjoyable environment, particularly when contrasted with cooler outdoor temperatures. Visitors describe the pool as lovely and well-maintained, contributing positively to their overall stay. The heated pool certainly adds a relaxing touch to the hotel's amenities.

Indoor Pool
The indoor pool at Days Inn by Wyndham Saint John receives high praise from guests. Described as big, gorgeous and clean, it offers a welcoming and warm environment. Families particularly enjoy the pool with children finding it a great place to have fun. Additionally, the pool's heated feature adds to its appeal, providing a comfortable swimming experience. The pool area is noted for being well-maintained, contributing to an overall positive atmosphere for guests looking to relax and enjoy their stay.


Yes, Days Inn by Wyndham Saint John has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Days Inn by Wyndham Saint John.

Yes, Days Inn by Wyndham Saint John welcomes dogs.

No, parking facilities aren't available at Days Inn by Wyndham Saint John.

Yes, Days Inn by Wyndham Saint John has a gym.

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