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Hampton Inn & Suites Saint John

Saint John , 51 Fashion Drive (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hampton Inn & Suites Saint John is a conveniently located hotel that offers clean and spacious rooms with comfortable beds. The hotel is particularly family-friendly with a great pool and waterslide that kids of all ages will love. While some guests had mixed experiences with the breakfast and jacuzzi facilities, the majority of reviewers praised the friendly and helpful staff who go above and beyond to make guests feel welcome. The hotel is also pet-friendly, making it a great choice for families travelling with furry members. Overall, the Hampton Inn & Suites Saint John is a solid choice for travelers looking for a comfortable and convenient stay in Saint John.
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Categories

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Indoor Pool Pool Water Slide

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Pool Water Slide

Hotel with Indoor Pool

Room Types

King Room - Non-Smoking This room includes a 32-inch flat-screen TV and work desk.

Queen Room with Two Queen Beds - Non-Smoking This room includes a 32-inch flat-screen TV and work desk.

King Studio Suite with Sofa Bed - Non-Smoking This room includes a 32-inch flat-screen TV and work desk.

Queen Room with Roll-In Shower - Disability Access/Non-Smoking This room includes a 32-inch flat-screen TV and work desk.

King Studio Suite with Whirlpool - Non-Smoking The suite's kitchenette, which features a microwave and a tea and coffee maker, is available for cooking and storing food.

About Hampton Inn & Suites Saint John

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Guest Reviews

7.6

Good

Location

The Hampton Inn & Suites Saint John is conveniently located in the East side of Saint John, making it easy to access many shops, restaurants and attractions. The location is also convenient for travellers with a short drive to the airport and easy access to the highway. While some guests mentioned noise outside from a heat pump compressor, overall the location was highly praised with many describing it as great, excellent and family-friendly. Being close to big box stores and within walking distance of restaurants and shopping was a plus. Some guests noted that the hotel is not within walking distance of downtown, but still central to many things, including the reversing falls. Overall, guests found the location to be convenient, easily accessible and close to everything they needed and wanted.

Breakfast

Guests at the Hampton Inn & Suites Saint John had mixed reviews about the breakfast provided by the hotel. Some guests raved about the wide range of delicious food options, calling it amazing, fantastic and great. The friendly and helpful staff also contributed to a positive breakfast experience. However, there were some negative reviews citing a lack of food options, limited supplies and poor execution due to staffing shortages. Many guests appreciated the breakfast being included in their stay despite the challenges brought on by Covid-19 with some enjoying the bagged breakfast despite some complaints about the quality of coffee. It is clear that the hotel is making an effort to provide breakfast service amidst challenging times.

Rooms

The Hampton Inn & Suites Saint John boasts clean and spacious rooms with comfortable beds, perfect for a relaxing stay. Many reviewers raved about the amenities provided in the rooms, including hot tubs and well soundproofed corridors. However, some guests did report issues with cleanliness, aged furniture and uncomfortable beds. The hotel's great location was also a highlight, although some guests experienced noise from inside and outside the hotel. While some guests had negative experiences with the staff, the majority found the check-in process friendly and easy. Overall, the Hampton Inn & Suites Saint John provides consistent quality in their rooms and is a solid choice for travelers.

Beds

If you're looking for a comfortable place to catch up on some much-needed rest, look no further than the Hampton Inn & Suites Saint John. Guest reviews reveal that the beds and pillows of the hotel are top-notch with many guests describing them as "great" and "amazingly comfortable." However, a small number of guests did report some issues with squeaky beds or mattresses that were too firm, but these seem to be in the minority. Some rooms may be a little worn out, but overall guests seem very happy with the accommodations. Just be sure to double-check your room type to avoid any surprises, as a few guests reported issues with incorrect bookings or unclean rooms. Despite these minor hiccups, reviewers generally had a great experience at the hotel and found their rooms to be comfortable and clean.

Cleanliness

Guests of Hampton Inn & Suites Saint John repeatedly praise the cleanliness of the hotel, using phrases like "very clean," "super clean," and "amazingly clean." The pool and pool area are also noted as being well-kept and clean. However, some negative comments mention dirty and grimy elevators, as well as bathrooms in the pool area that were not kept up. Occasionally, guests noted some cleanliness issues with their rooms, such as mold on shower curtains, old or stained towels and hairs in the bathroom. Despite these isolated incidents, most guests found their rooms to be clean and comfortable and the staff to be friendly and helpful.

Staff

The staff at Hampton Inn & Suites Saint John truly go above and beyond for their guests with many reviews praising the amazing, friendly and helpful staff. The front desk staff are particularly notable with several guests mentioning specific individuals who made their stay memorable. The breakfast is also a highlight with many options to choose from. However, there are a few negative reviews regarding staff, such as one front desk guy being very rude and some guests having trouble getting in touch with staff when needed. Overall, the staff at this hotel are exceptional and make for a welcoming and accommodating stay.

Pool

The Hampton Inn & Suites Saint John is a great place to stay if you're looking for a hotel with a pool for kids. The pool and waterslide were especially enjoyed by families with young children. While some reviewers noted that the pool area could have been cleaner, this was understandable due to the busy holiday season. Despite the occasional cleanliness issue, staff were helpful and accommodating. Additionally, there were plenty of towels available and the chlorine levels were being monitored. Guests who couldn't use the pool due to overcrowding or maintenance issues were disappointed, but many found other activities in the area, such as visiting the nearby ocean. Guests also enjoyed the breakfast, although staffing shortages sometimes led to shortages of food. Despite any shortcomings, the hotel was still a good place to stay for families with children.

Family

Families looking for a child-friendly hotel in Saint John, should definitely check out the Hampton Inn & Suites. The pool is a hit with kids of all ages, thanks to an amazing waterslide. The staff is also incredibly helpful, making sure that guests have everything they need to make their stay comfortable. And despite some minor issues, like missing bedding or towels, families rave about their experience. However, noise from other guests can be an issue, so make sure to request a quiet room if possible. Lastly, for families travelling with furry members, the hotel is pet-friendly.

3 Star

Hampton Inn & Suites Saint John is perfect for those looking for a budget-friendly hotel. Despite being an older hotel, it is still considered a good quality establishment that offers clean and pleasant rooms. The hotel is conveniently located for those flying out of Saint John airport or wanting to explore local restaurants. The breakfast is also enjoyable, according to some guests. However, not all experiences are positive, as a few guests were disappointed with the lack of facilities such as the pool and spa or experienced unhelpful staff. Despite this, some guests would still recommend Hampton Inn & Suites Saint John, making it a decent option for a short stay.

Rooms with Jacuzzi / Hot-Tub

Guests staying at the Hampton Inn & Suites Saint John had mixed experiences with the jacuzzi and hot tub facilities. While some guests reported issues with maintenance and cleanliness, others enjoyed soaking in the tub and found it to be a fantastic addition to their stay. Unfortunately, some guests who booked a room specifically for the jacuzzi tub were disappointed to find out upon arrival that the facilities were fully booked. If you're hoping to enjoy the hot tub during your stay, it may be worth checking with the hotel in advance to ensure availability.

Pool Water Slide

Are you looking for a family-friendly hotel with a great pool? Look no further than the Hampton Inn & Suites Saint John. Guests raved about the pool with its water slide, particularly for entertaining grandkids and kids, who had a blast. The slide was fun and the pool was very clean with plenty of towels on hand. Guests loved relaxing in the hot tub while the kids played on the slide and the tube slide was especially exciting. Unfortunately, there were a few reviews mentioning that the slide was out of order or not functioning, but overall guests really loved the pool and waterslide. And don't forget about the delicious breakfast. Book your stay at the Hampton Inn & Suites Saint John to enjoy a pool that's sure to be a hit with your family.

Yes, Hampton Inn & Suites Saint John has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Water Slide.

No, a spa isn't available at Hampton Inn & Suites Saint John.

Yes, Hampton Inn & Suites Saint John welcomes dogs.

No, parking facilities aren't available at Hampton Inn & Suites Saint John.

Yes, Hampton Inn & Suites Saint John has a gym.

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