World > North America > Canada > New Brunswick > Saint John > Saint John > Hotels in Saint John > Hilton Saint John

Hilton Saint John

Saint John , 1 Market Square (Show on Map)

7.1

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Saint John

Info

Summary of reviewsThe Hilton Saint John is a pet-friendly hotel with a superb location directly on the harbor, providing guests with beautiful waterfront views and easy access to downtown, nightlife, museums and retail shops. The staff is friendly and accommodating and the breakfast buffet is fantastic. The rooms are generally clean, comfortable and spacious, although some may need updating. The hotel's cleanliness earns high praise from guests and the pool is well-maintained and refreshing. The parking options are convenient, although some guests found them expensive. The hotel is ideally situated for those wanting to experience the lively nightlife of the city. The beds are comfortable, although some guests had minor criticisms. Overall, the Hilton Saint John receives positive reviews from guests with a few negative reviews suggesting that the hotel did not meet their expectations.
Show more

Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Club Floor King Room This room include a free full breakfast, bathrobes and work desk with ergonomic chair.

Junior Suite This suite is spacious and offers a sofa bed.

King Room with City View This room boasts a view of downtown Saint John.

Club Floor Queen Room with Two Queen Beds This non-smoking room features a large desk and 32-inch flat-screen TV. It also includes a bathrobe.

Queen Room with Two Queen Beds and Harbor View Featuring a harbour view, this spacious, non-smoking room features a large desk and 32-inch flat-screen TV.

Queen Room with Two Queen Beds and City View Featuring a city view, this spacious, non-smoking room features a large desk and 32-inch flat-screen TV.

King Room with Harbour View This room features a harbour view.

Queen Room with City View Featuring city views, this room offers pillow-top bedding, a sofa bed, and a work desk. A 32-inch flat-screen TV and upgraded toiletries are included.

Club Floor Queen Room The air-conditioned triple room provides a TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

Junior Suite (4 Adults) This suite is air-conditioned and has a TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 2 beds.

Queen Room with Harbour View This room has a seating area and view of the harbour.

King Room with Sitting Area - Club Floor The air-conditioned triple room offers a TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.

About Hilton Saint John

Show Map

Guest Reviews

7.1

Good

Location

The Hilton Saint John hotel boasts a great location directly on the harbor, providing guests with a nice view of the water. The hotel's location is superb with many outstanding food venues nearby as well as a short walk to the downtown area and nightlife. The hotel's proximity to the highway and parking across the street provide additional convenience for travelers. The staff is friendly and helpful, although some guests reported receiving less-than-helpful advice from the concierge. Despite the hotel lacking in some areas, guests overwhelmingly praise the location as excellent and perfect for exploring Saint John's downtown area, boardwalk, museums and retail shops. The location is also ideal for anyone visiting Saint John with many amenities within walking distance. The hotel is pet-friendly and has a swimming pool, making it a great choice for families. Overall, guests love the location and beautiful waterfront views, making their stay at the Hilton Saint John unforgettable.

Breakfast

If a satisfying breakfast is on your must-have list for a hotel stay, the Hilton Saint John may be just what you're looking for. Many reviews raved about the fantastic breakfast buffet and delicious breakfast that was included in their rate. Some had to venture outside the hotel for breakfast, but found it only a short walk away and worth it. Breakfast was also delivered straight to some guests' rooms, a nice touch. The views of the harbor during breakfast were wonderful. While some had issues with slow service or cold food, the majority of reviews were positive about the breakfast experience. However, be aware that due to reduced amenities during Covid, breakfast may not be offered. Overall, the breakfast at the Hilton Saint John seemed to satisfy most guests.

Rooms

The Hilton Saint John offers spacious, clean and comfortable rooms, well-appointed with comfortable beds and great views of the harbor or the city. While some guests thought the rooms were not impressive for the cost or slightly outdated, the majority found them to be comfortable, quiet and relatively clean. Some rooms had issues with the bathroom lights, dusty coffee counters and missing toiletries. Some guests also noted outdated and damaged furniture, old bathrooms with discolored grout and cracked floors and a musty smell or cigarette smoke. However, the staff was friendly and responsive to guests' complaints with issues addressed and fixed promptly. The hotel's location was also a plus, being close to downtown and the harbor. Overall, the Hilton Saint John provides comfortable accommodations but some of the rooms may need updating.

Beds

The Hilton Saint John provides guests with a comfortable night's sleep on super comfy beds. Some guests mention the beds were extremely comfortable, describing them as amazing, nice and big with comfy pillows. However, there were a couple of reviews mentioning that the bed or mattress was too soft or hard. While some guests noted that the headboards were old and worn out, others mentioned that the beds were one of the most comfortable they've ever slept on. Overall, guests positively reviewed the comfort, quality and size of the beds and rooms, despite some minor criticisms.

Cleanliness

The Hilton Saint John boasts of its clean and tidy interior, making it a pleasant stay for guests. Visitors rave about the cleanliness of the rooms and facilities of the hotel. Despite some outdated accommodations, the rooms are generally clean and comfortable, ensuring a good night's sleep. Some guests took note of minor issues, such as dusty lamps and a noisy bathroom. However, most visitors appreciate how clean the hotel and its amenities are. The pool and breakfast service were also clean and the staff was polite and accommodating. On the other hand, some travelers reported that the hotel needs renovation due to mold on the bathroom walls, unclean tubs, dated washrooms and dusty baseboards. In some cases, visitors complain about the poor state of some of the hotel's equipment and furniture. Others criticize the hotel's location and pricing. Overall, the cleanliness of the Hilton Saint John earns praise from guests and it remains an excellent choice for those looking for a clean, comfortable and tidy accommodation experience.

Staff

The Hilton Saint John boasts a friendly and courteous staff who know how to make their guests feel welcome. From accommodating specific requests to going above and beyond in service, the staff receives high praise from guests in their reviews. The hotel's location is also highly recommended by visitors who appreciate being close to great restaurants, activities and attractions within walking distance. Some guests mentioned the upgraded rooms and others enjoyed the pool and harbour views. However, there were a few guests who noted that there seemed to be a lack of staff and in some cases, language barriers made communication a bit difficult. The staff at breakfast received mixed reviews, but overall, guests praised the staff's efforts in making their stay an enjoyable experience.

Wi-Fi

The Hilton Saint John has been getting mixed reviews about its wifi service. While some guests were disappointed with the slow and outdated internet connection straight out of the 19th century, others were pleased with the free wifi available. However, many guests were inconvenienced by the fact that they had to pay for wifi, which is advertised as being free. Some guests also complained about the confusing process of getting connected to the wifi and the fact that they were charged for it despite having a code for free wifi. Despite these issues, many guests still enjoyed their stay at the hotel, citing its convenient location and friendly staff.

Pool

The Hilton Saint John is a pet-friendly hotel located in a great location that offers a lovely pool for guests to enjoy. Although some guests described the pool as small and cold as ice, it was still considered refreshing and great for kids to enjoy for a couple of hours in the afternoon. The pool was well-maintained and clean, despite a negative comment about hair being everywhere. Unfortunately, there was no hot tub available. All in all, the pool was a positive attribute for guests staying at the Hilton Saint John.

Parking

The Hilton Saint John offers convenient parking options for guests, although some reviewers noted that it could be improved. While some found the parking lot away from the hotel to be inconvenient, others appreciated the close proximity of the parking garage across the street. The underground parking was deemed safe but expensive with rates ranging from $18-$23 per night. Some guests had trouble with the physical layout of the garage, especially those with larger vehicles. Despite some negative experiences, others found the parking to be convenient and secure. Additionally, the hotel's location made it easy to explore the city on foot or by car.

Nightlife

The Hilton Saint John is the perfect location to experience the lively nightlife of the city. The hotel is ideally situated within walking distance to downtown where guests can explore the abundance of restaurants, bars and lively outdoor performances. The nearby food venues are outstanding, offering a wide range of options to choose from. Guests had the opportunity to enjoy live music in the Market Square and even created their own pub crawl from Rocky's Sports Bar to 83 arcade. Some guests were disappointed that some bars closed early, but overall, the location is superb for those wanting to experience the nightlife without having to go outside. However, guests should note that the streets near the hotel are currently under construction, which may affect the hotel's accessibility.

4 Star

The Hilton Saint John boasts a great location and friendly staff as noted by guests in their reviews. The facilities, specifically the pool, were also praised. Though some found the room and comfort levels to be lower than expected for a four star hotel, overall the hotel received positive reviews from guests. However, a few negative reviews suggested that the hotel did not meet their expectations with one guest even stating that they did not believe it deserved even two stars. Despite a few negative reviews, the majority of guests enjoyed their stay and would recommend the Hilton Saint John.

Yes, Hilton Saint John has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hilton Saint John.

Yes, Hilton Saint John welcomes dogs.

Yes, parking facilities are available at Hilton Saint John.

Yes, Hilton Saint John has a gym.

More Options