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The Westin St. Louis

Saint Louis , 811 Spruce Street (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Westin St. Louis is a highly recommended hotel for its ideal location, comfortable rooms and friendly staff. It is situated across from Busch Stadium, making it perfect for baseball fans and close to many downtown attractions. Guests can enjoy a satisfying breakfast experience with positive reviews for the breakfast burritos and oatmeal. While the dinner service received mixed reviews, there are still options available for those looking for a delicious meal. The spacious and luxurious rooms receive high praise with comfortable beds and luxurious tubs and showers. While some guests had issues with cleanliness, the hotel has taken extra steps to ensure a COVID-safe environment. The staff receives consistent positive feedback for their helpful and friendly demeanor. The hotel is conveniently located for those looking to experience the vibrant nightlife of downtown with many bars and restaurants within walking distance. The beds in the hotel are exceptional with almost all guests complimenting their comfortable and cozy nature. While there were some hiccups, The Westin St. Louis is an excellent value and a nice stay with many guests highly recommending it.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel where Dogs Stay Free

Room Types

King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Queen Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Queen Room with Two Queen Beds Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

Premium King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

Premium Queen Room with Two Queen Beds Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Superior King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, executive lounge access, a seating area and a wardrobe. The unit has 1 bed.

Superior Queen Room with Two Queen Beds Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, executive lounge access, a seating area and a wardrobe. The unit has 2 beds.

Studio King Suite, Suite, 1 King, Sofa bed Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as a safe deposit box.

Executive Suite, 1 King, Sofa bed Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite provides air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels.

Junior King Suite, Suite, King, Sofa bed Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite provides air conditioning, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels.

Deluxe King Room - Hearing Accessible This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Deluxe King Room with Adapted Tub - Mobility Accessible This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe King Room with Roll-in Shower - Mobility Accessible This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.

About The Westin St. Louis

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Guest Reviews

8.2

Very Good

Location

Looking for a hotel that's perfect for baseball fans? Consider The Westin St. Louis! This hotel is located right across the street from the famous Busch Stadium. Many guests praised its ideal location, which makes it easy to attend Cardinals games or explore other downtown attractions. Plus, there are plenty of great restaurants within walking distance. Guests also praised the hotel's comfortable rooms and friendly staff, making The Westin St. Louis a great choice for travelers to this vibrant city.

Breakfast

The Westin St. Louis offers guests the opportunity to enjoy a delicious breakfast during their stay. While some guests had minor complaints about the coffee maker and lack of sugar, the overall breakfast experience was positive. The hotel restaurant serves breakfast burritos and oatmeal, both of which received favorable reviews. Some guests even commented on the quality of the breakfast included in their room rate. Those who did not receive breakfast as part of their stay found the cost to be a bit expensive. However, some lucky guests received free breakfast vouchers and took advantage of the delicious offerings provided. Overall, guests can expect to have a satisfying breakfast experience at The Westin St. Louis.

Dinner

While some guests expressed dissatisfaction with the dinner service at The Westin St. Louis, others had an enjoyable experience. Some guests reported long wait times and poor service at the hotel's restaurant, while others praised the food and drinks served at the bar. One guest even opted to dine at a different restaurant due to the limited staffing at The Westin's restaurant. However, those who dined at DBs had a fantastic experience with the food. Despite mixed reviews, guests looking for a delicious meal have options at The Westin St. Louis.

Rooms

Guests have raved about the beautiful, spacious rooms and bathrooms at The Westin St. Louis with many commenting on how clean and comfortable they were. The tubs and showers were especially luxurious and the beds were incredibly comfortable. Some rooms had great views of the city or extra space to store luggage. Guests also appreciated the amenities like the TV and the cleanliness of the hotel overall. While there were some negative comments about pricey breakfast and outdated rooms, the majority of guests were very satisfied with their rooms and would recommend them to others.

Beds

The Westin St. Louis offers an exceptional sleep experience to its guests. The hotel has earned praise for its comfortable, spacious and clean rooms. Almost all guests complimented the beds, which they found incredibly comfortable. Some even called them 'awesome' and 'superb.' Guests loved the softness and coziness of the bed, which helped them sleep well. The staff was friendly and helpful and the location was convenient with many attractions, restaurants and bars nearby. However, a few guests had some complaints about lumpy comforters, hard beds and smashed pillows that needed replacement. Nevertheless, a vast majority of the guests enjoyed the comfort and cleanliness of the room and highly recommend The Westin St. Louis for a good night's sleep.

Cleanliness

Guests have had mixed experiences with the cleanliness of The Westin St. Louis. Some have described the hotel and rooms as very clean, comfortable and spacious with well-maintained amenities and steps taken to ensure cleanliness during COVID-19. Other guests have reported dirty areas, ranging from dusty furniture, dirty mirrors and carpeted areas not being vacuumed properly. Some guests have also reported a musky smell in their rooms or cigarette smoke from previous smokers. Despite this, some guests have found the hotel to be very neat and clean with clean linen, clean bathrooms and easy check-in. Overall, it seems that while some guests have experienced issues with cleanliness, the hotel makes an effort to maintain cleanliness and comfort for its guests.

Staff

Guests of The Westin St. Louis consistently praise the hotel staff for their friendly and helpful demeanor. Many guests give shout outs to specific staff members, such as Jamie and Jahmal, for their excellent service as bartenders. While some guests note that there were fewer staff members than they would have liked, the majority of guests express their appreciation for the staff's professionalism and courteousness. Some guests encountered unhelpful or rude staff members, but these instances are generally the exception rather than the norm. Overall, guests report that the staff at The Westin St. Louis go above and beyond to provide a welcoming and accommodating atmosphere.

Parking

The Westin St. Louis offers private parking, though some guests have found the price to be steep, ranging between $30 to $50 depending on the type of parking. While some guests found the parking to be conveniently located and easily accessible from the freeway, others found it to be too far from the hotel with some having to park two blocks away. Some guests were not pleased with the rude behavior of the valet staff or the fact that valet parking was not an option due to COVID-19. Some guests also reported discrepancies in the parking fees and were not informed about the fees beforehand. However, guests noted that the parking staff was friendly and helpful. Despite some complaints about the parking, the hotel's location was highly rated and some guests found the parking arrangements to be convenient.

Nightlife

The Westin St. Louis is located perfectly for those looking to experience the vibrant nightlife of downtown. Guests note the excellent placement to entertainment with plenty of bars and restaurants within walking distance. Some guests loved the outside bar, while others noted loud music coming from the bar adjacent to the front desk. Despite some noise complaints, the location was praised as being close to everything guests wanted to do with their friends and family. There were some issues with noisy neighbors and a club on the corner that some found unsavory. However, the abundance of dining options in the area more than makes up for any negatives. Overall, The Westin St. Louis is a great choice for those looking to experience the lively nightlife scene of downtown.

4 Star

The Westin St. Louis is a superb four-star hotel located in a beautiful and convenient location. The rooms are huge, comfortable and luxurious with big bathrooms and showers. The facilities and furniture are exemplary and the property is very clean. The staff, including the general manager, are pleasant and accommodating. Despite a few hiccups like poor front desk communication and below average service, overall it was a great value and a nice stay. The hotel took extra steps to ensure a clean and COVID-safe environment. However, some guests were disappointed with poor cleaning and felt that the hotel was not a good value compared to other four-star options in the area. Despite this, many guests would love to stay again and highly recommend The Westin St. Louis.

No, The Westin St. Louis doesn't have any pool.

No, a spa isn't available at The Westin St. Louis.

Yes, The Westin St. Louis welcomes dogs.

Yes, parking facilities are available at The Westin St. Louis.

No, The Westin St. Louis doesn't have a gym.

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