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Grand America Hotel

Salt Lake City , 555 South Main Street (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Grand America Hotel is a luxurious five-star hotel located in the heart of downtown Salt Lake City. Guests rave about the hotel's unbeatable location with easy access to city attractions such as Temple Square and City Creek. The hotel offers a range of breakfast options with guests raving about the delicious meals they experienced. The dining options available on-site are also a hit with guests, who appreciate the top-notch service. The rooms at Grand America Hotel are spacious and comfortable with beautiful decor and amenities. The hotel itself is gorgeous with elegant artwork and great views. The staff is friendly and attentive to guests' needs, making guests feel welcome and comfortable. The hotel's spa is a must-visit for anyone staying at the hotel. The Grand America Hotel boasts a fantastic resort feel and offers top-notch pool facilities. The hotel is overall very family-friendly with several guests indicating how much they appreciated this aspect of the hotel. The beds are comfortable and the hotel offers a perfect mix of elegance and luxury. Overall, the Grand America Hotel is an excellent choice for those seeking five-star luxury and a clean environment.
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Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

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Heated Pool Indoor Pool Outdoor Pool

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EV charging stations

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Room Types

Premium King Room Premium down bedding, English wool carpeting and an en suite bathroom with marble accents, separate glass walk-in shower and dual sinks are included in this luxurious room.

Executive King Suite Premium down bedding, English wool carpet, French doors separate the seating area from the the bedroom, floor-to-ceiling windows and free Wi-Fi are included in this luxurious room.

Executive Double Queen Suite Premium down bedding, English wool carpet, French doors separate the seating area from the the bedroom, floor-to-ceiling windows and free Wi-Fi are included in this luxurious room.

Premium Double Queen Room Premium down bedding, English wool carpeting and an en suite bathroom with marble accents, separate glass walk-in shower and free Wi-Fi are included in this luxurious room.

About Grand America Hotel

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Guest Reviews

9.0

Excellent

Location

The Grand America Hotel is an excellent choice for those who want to be in the heart of downtown Salt Lake City. Guests rave about the hotel's unbeatable location with easy access to city attractions such as Temple Square and City Creek. The area is filled with great restaurants, bars and shops, making it convenient for both business and leisure travelers. Despite some concerns about safety at night, the hotel's central location makes it an ideal base for exploring the city. The hotel also boasts an award-winning spa and great staff to ensure a pleasant stay. Guests can enjoy wonderful restaurants that are within walking distance and the hotel offers easy parking. Overall, the location and property itself earned high praises from guests who highly recommend it.

Breakfast

The Grand America Hotel offers a range of breakfast options with guests raving about the delicious meals they experienced. Some guests enjoyed attending the Sunday Brunch, whilst others had a wonderful breakfast served in their room or at the hotel's restaurant - which they absolutely loved. Those who ate at Laurel enjoyed an excellent breakfast with perfectly prepared eggs. However, other guests did mention that they found options limited or completely tasteless. Some guests complained about having to walk across the street for breakfast, whilst others felt that breakfast should have been included in their stay. One minor issue was the coffee service with guests suggesting that the hotel could benefit from additional coffee carts around the establishment. Overall, breakfast at the Grand America Hotel is worth experiencing with some truly wonderful options available.

Dinner

Guests of Grand America Hotel have been delighted with the dining options available on-site. The hotel's restaurant, Laurel, has received high praise for its atmosphere, service and overall quality. The lobby lounge, Brendalee, is also a hit with guests, who appreciate the top-notch service. Many guests enjoyed dinner and drinks at the hotel bar, where the food was scrumptious and quickly served. While some guests wished there were more options on the room service menu, most agreed that the food was very good. The only downside to the dining options at Grand America Hotel was the limited selection with in-room service being on the pricey side. One guest found the restaurant to be uncomfortably small, but overall, guests were extremely happy with the quality and variety of dining options available at Grand America Hotel.

Rooms

The rooms at Grand America Hotel are spacious and comfortable with beautiful decor and amenities. Some guests found the beds to be old and in need of replacing, but overall the rooms were clean and well-managed. The hotel itself is gorgeous with elegant artwork and great views. While some reviewers felt the rooms could use an update, others loved the large size and two vanities in the bathrooms. The gym, indoor pool and views of the mountains were also highlights for guests. Overall, the rooms at Grand America Hotel offer a comfortable and enjoyable stay in Salt Lake City.

Beds

The Grand America Hotel is a very comfortable place to stay with great beds that most guests found comfortable. Some guests felt that the beds could use an upgrade, as they were either too soft or too hard, but overall the beds were a highlight of the hotel experience. The rooms themselves were also praised for being spacious, clean and beautiful. Despite a couple of guests experiencing discomfort, most reviews raved about the comfort of the beds with one guest even calling it the most comfortable bed they've ever slept on in any hotel. Overall, guests would highly recommend the Grand America Hotel for a luxury stay in the Salt Lake City area.

Cleanliness

The Grand America Hotel is a stunning hotel that offers elegance, cleanliness and upscale decor. The bathrooms are made of marble and offer great showers. The hotel is surrounded by beautiful gardens that are well-maintained. The rooms are spacious and well-appointed with comfortable beds and upscale but understated decor. The entire facility is immaculately clean, including the outdoor pool and hot tub. The staff is friendly and attentive to guests' needs. Though some guests have noted that service was slow and room cleaning had to be requested, the overwhelming majority of reviews praise the hotel's cleanliness and maintenance, describing it as spotless, beautifully maintained and super clean with lovely decor. Overall, the Grand America Hotel is an excellent choice for those seeking five-star luxury and a clean environment.

Staff

Grand America Hotel boasts of a staff that is very friendly and helpful, making guests feel welcome and comfortable. The bell staff and concierge, who have worked for the hotel for years, are knowledgeable and able to answer all questions. Though some guests have mentioned that reception staff could be improved, the majority of reviews rave about the helpful, friendly and professional staff. From the sweet girl in accounting to the concierge and managers, every interaction with the staff is phenomenal. Hospitality is definitely one of their skills. The poolside service is excellent and guests are quick to point out the efficient and helpful service they receive from the hotel staff. Whether it's the front desk staff, valet or housekeeping, every staff member is respectful, polite and quick to serve making guests' stay even more relaxing. The hotel's staff really made the guests feel special and their stay great.

Spa

Grand America Hotel's spa is a must-visit for anyone staying at the hotel. Many guests describe the spa as great, awesome and amazing with some even mentioning that it's an award-winning spa. The indoor and outdoor pools are also highlighted as wonderful and the relaxing atmosphere of the spa is repeatedly mentioned. However, a prohibitive factor for some guests was the high cost of the treatments with some expressing disappointment that they weren't able to use the sauna or steam room without booking a massage first. Despite this, many guests express their desire to return to the hotel and make use of the pool and spa facilities.

Pool

The Grand America Hotel boasts a fantastic resort feel and offers top-notch pool facilities. Guests can enjoy a pretty, heated outdoor pool and a stylish indoor pool with a spa. The pool ambiance is elegant and kid-friendly and there is even an adult hour for added relaxation. Despite a few staffing limitations, guests are impressed by the spotless outdoor pool and hot tub, while some even visit each summer just to sit by the pool. Although a few guests mention limited restaurant options and an occasionally crowded pool, the grounds are "gorgeous" and the pool staff is "nothing but the best." All in all, the pools at Grand America Hotel are a standout feature of this luxurious accommodation.

Parking

The Grand America Hotel boasts a beautiful underground parking garage, which is clean and well-lit. Though parking is an extra expense, the valet service is efficient and easily accessible. Guests rave about the hotel's size, beauty, decor, cleanliness and elegance. While some mention that the parking garage can be confusing to navigate, others found the parking to be easy and hassle-free. A few guests did mention that parking was expensive and some experienced issues with payment and confusion with the gate. However, the hotel went above and beyond for one guest by removing the parking cost entirely. Despite the occasional parking-related challenge, guests loved the hotel's location, staff and amenities, including the pool and concierge service.

Family

If you're looking for a luxurious hotel that also caters to families with young children, Grand America Hotel might just be the perfect choice for you. Many guests have left positive reviews, praising the hotel's elegant and kid-friendly outdoor pool, as well as its convenient on-site store for any family needs. The hotel is overall very family-friendly with several guests indicating how much they appreciated this aspect of the hotel.

However, there were a couple of negative comments regarding the hotel's customer service and room arrangements. One guest expressed frustration that their reservation for six people resulted in a room with only two beds, forcing them to buy air mattresses. Another guest expressed concern that young children were unsupervised in the outdoor hot tub, which could be a safety issue.

Despite these minor issues, guests overall seemed to enjoy their stays at the Grand America Hotel, whether they were traveling with friends or with smaller children. If you're looking for a great getaway that will cater to all members of your family, the Grand America Hotel might just fit the bill. Just be sure to book a room that fits your family's specific needs and communicate any concerns with the hotel's staff.

Outdoor Pool

The Grand America Hotel boasts a fantastic outdoor pool, which receives many positive reviews from guests. It offers an elegant and kid-friendly atmosphere and has earned praise for its resort feel. Guests describe the outdoor pool as being perfect and spotless with plenty of room even during peak hours. Although the outdoor pool may close a bit early for some, it remains a highlight of the Grand America Hotel. So why not soak up the sun poolside and enjoy a good book?

Luxury

If you're looking for a truly luxurious experience, the Grand America Hotel should be your go-to. Guests are raving about the beautiful property and old worldly feel of the hotel, which is undeniably a five-star establishment. From the spacious, decadent suites to the top-notch customer service, the hotel offers a perfect mix of elegance and luxury. The rooms are incredibly beautiful and elegant with a perfect blend of comfort and elegance. Guests can enjoy the beautiful views, pool, decor, bathroom and cleanliness - this is luxury worth paying for! The staff is dedicated to providing exceptional service, making for an incredibly clean and comfortable stay. Whether you're seeking relaxation or a luxurious experience, the Grand America has everything you need.

Yes, Grand America Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Grand America Hotel.

No, Grand America Hotel doesn't allow dogs.

Yes, parking facilities are available at Grand America Hotel.

Yes, Grand America Hotel has a gym.

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