San Andres, Av. Colombia con Av. Costa Rica N° 3-59 12.584162,-81.692448(Show on Map)
8.3
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesWed, 26 Aug - Thu, 27 Aug26 Aug - 27 Aug
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Hotel Casablanca in San Andrés has consistently received high praise for its prime location, excellent dining experiences and exceptional service, making it a highly recommended choice for travelers.
The hotel's beachfront position, directly opposite the stunning Spratt Bight beach, offers guests the perfect blend of relaxation and excitement. With proximity to vibrant shops, restaurants and recreational spots, guests have easy access to both beach tranquility and urban activities. The setting enhances the dining experience with many enjoying meals while taking in beautiful ocean views.
The breakfast at Hotel Casablanca is frequently highlighted as one of the best aspects of a stay. Guests rave about the variety, freshness and deliciousness of the options, which include fruits, cheeses and even sparkling wine with occasional live music. The breakfast experience is further elevated by the hotel’s clean and comfortable dining facilities.
Dinner at Hotel Casablanca also receives commendations with guests noting the high quality and variety of the cuisine, especially dishes like paella. Although there are occasional issues with service speed and steak preparation, the overall dining experience is highly appreciated, contributing to the hotel's reputation as a top choice on the island.
Rooms at Hotel Casablanca stand out for their spaciousness, comfort and cleanliness. Guests enjoy the large, well-maintained rooms with stunning views of the sea or pool. While some rooms experience minor issues such as weak Wi-Fi and occasional humidity, the attentive housekeeping and luxurious features like large balconies more than compensate.
The impeccable cleanliness of the hotel is another standout feature. Both common areas and individual rooms are maintained to a high standard, contributing to a hygienic and pleasant atmosphere that enhances the overall guest experience.
The staff at Hotel Casablanca are frequently praised for their attentiveness, friendliness and professionalism. Their welcoming nature and commitment to excellent customer service significantly enhance guests' experiences.
While the free Wi-Fi service at the hotel receives mixed reviews with some guests experiencing poor connectivity, the overall high standards of other amenities make up for this shortfall. The pool area is particularly noted for its cleanliness, beauty and relaxing ambiance, though limited sunbeds and early closing times are minor drawbacks.
The hotel’s beachfront location further adds to its appeal, offering easy access to one of the best beaches on the island. This convenience is particularly appreciated by families and guests looking to combine beach activities with easy access to urban amenities.
Overall, Hotel Casablanca is celebrated for its excellent location, outstanding breakfast, diverse and high-quality dining options, comfortable and clean accommodations and exceptional service. Travelers looking for a well-rounded, enjoyable stay in San Andrés will find Hotel Casablanca to be an ideal choice.
Categories
Beachfront
AI-generatedSituated in front of the main beach in North End, Hotel Casablanca provides a prime beachfront location with privileged views of Johnny Cay. It boasts a pool with a solarium area, a bar, and comfortable rooms with sea views, offering a blend of relaxation and entertainment.
Questionnaire
Answers last updated by Hotel Casablanca
What is between the hotel and the beach?
A road
What is the name of the beach?Spratt Bight
What is the type of the beach?Sand
Is it possible to swim?Yes
Are there umbrellas and sun loungers?Yes
Are the umbrellas and sun loungers free?No
Are there non-motorized watersports available?
Kiteboarding
Are there motor watersports available?
Jet Ski
Motor boat hire
Is diving equipment available?Yes
Are diving lessons provided?Yes
Is the beach shallow?Yes
Is the beach suitable for children?Yes
Are there any of these available?
Lifeguard
Changing cabins
Natural shade
Showers
Beach towels
Is there a shop in the hotel or nearby where swimsuits, masks and other stuff can be purchased?Yes
Is this a private beach?No
Is nudism allowed?No
Is there wheelchair access to the beach?Yes
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Pool
AI-generatedLocated in San Andrés, this hotel offers a comfortable stay with a good pool area. Its location and amenities make it a convenient choice for travelers.
Outdoor Pool
Questionnaire
Answers last updated by Hotel Casablanca
Location of the pool:Outdoor pool
In the pool there is also:
an area designated for children
Pool surface size:141,14 m2
Pool minimum depth:0,38 m
Pool maximum depth:1,30 m
Pool maximum length:14 m
When is the pool open?All year
Opening hours:07:00 - 19:00
The pool also has:
Pool bar
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Cabanas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Show more...
Beach
AI-generatedSituated on Avenida Colombia, Hotel Casablanca provides convenient access to the beach. Its central location ensures guests are close to coastal activities and city amenities.
Sustainability Journey
AI-generatedThis hotel is certified with the NTS-TS 002 standard and the Colombian environmental seal standard NTC-5133. These certifications indicate that the hotel promotes sustainable development practices and aims for better environmental performance.
Family
AI-generatedHotel Casablanca is known for its excellent service and convenient location. It provides easy access to the beach and other attractions, making it a great base for exploring San Andrés.
Business
AI-generatedThis hotel offers a business center and meeting rooms with a capacity for up to 200 people. It provides technical assistance, teleconferencing services, and catering. The hotel also offers free WiFi, laundry, and ironing services.
4 Star
AI-generatedThis modern beachfront hotel features multiple restaurants, a free breakfast, and an outdoor pool. It is well-located and offers good value. It has a privileged location near Main Beach San Andres Island.
Outdoor Pool
AI-generatedLocated on San Andrés Island, this hotel provides an outdoor pool with a Caribbean vibe. Guests can enjoy the tropical climate and relax by the pool.
Luxury
Free Wi-Fi
Room Types
Standard Double or Twin RoomAn air-conditioned room with cheerful décor and a private bathroom.
Superior Double RoomAn air-conditioned room featuring sea views, free Wi-Fi, and a flat-screen cable TV.
BungalowA 2-bedroom air-conditioned bungalow just across from the swimming pool with free Wi-Fi and flat-screen cable TV.
Standard Double Room (2 Adults + 1 Child)Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar and a wardrobe. The unit offers 1 bed.
About Hotel Casablanca
Registry or License or Notification Number: 3436
Guest Reviews
8.3
Very Good
Review Summaries
Summarized by AI
Location
Hotel Casablanca boasts an enviable location that places guests at the heart of all the action while maintaining direct access to the stunning beaches of San Andrés. Situated right in front of Spratt Bight beach, one of the island's most beautiful and bustling spots, the hotel offers an unparalleled beachfront experience. Visitors will find themselves just a few steps away from the soft sands and clear waters, which are perfect for both relaxation and water activities.
The central positioning of Hotel Casablanca enhances its appeal even further. Guests have the convenience of being close to a vibrant array of shops, restaurants and recreational spots. The proximity to local commercial areas and boat tour docks means that exploring the island or indulging in some retail therapy and culinary delights is effortless. The area around the hotel is busy and lively, forming a perfect blend of beach tranquility and urban excitement.
The hotel itself not only benefits from its strategic location but also offers quality amenities and comfortable accommodations. Guests rave about the cleanliness, friendly staff and the delicious breakfast options. Whether one is lounging by the pool or enjoying a meal with a sea view, the experience is enhanced by the hotel's prime positioning.
In essence, Hotel Casablanca is perfectly situated for those looking to immerse themselves in the best of San Andrés. From beachfront relaxation to downtown excitement, everything is within easy reach, making it an ideal choice for travelers.
Breakfast
At Hotel Casablanca, guests continually praise the breakfast experience, often describing it with superlatives. The breakfast is notably excellent, fresh and varied with many guests noting the abundant and delicious options available. Frequent mentions highlight the diversity of the breakfast buffet with a broad array of foods including fruits, cheeses, breads and baked goods, often described as plentiful and of high quality. Many reviews also commend the breakfast for its great selection, which sometimes includes sparkling wine and features live music on occasion.
The praise doesn't stop at variety; the breakfast also earns high marks for its taste and freshness. Guests frequently describe it as very delicious and indulgent, appreciating the thoughtful inclusion of typical island dishes alongside more traditional offerings. The overall consensus is that the breakfast is one of the best aspects of staying at Hotel Casablanca, often cited as exceptionally good and even the best some travelers have experienced on the island.
Location appears to complement the breakfast experience with several reviews mentioning the convenience and appeal of the setting. Whether enjoying a meal near the beach or in one of the high-level restaurants and bars within the hotel, guests find the ambiance enhances their dining experience. Cleanliness and attentive service further elevate the breakfast, making it a standout feature of the hotel.
In summary, Hotel Casablanca’s breakfast exceeds expectations with its wide variety, delicious and fresh ingredients and pleasant dining environment, making it a highlight of many guests' stays.
Dinner
The dinner experience at Hotel Casablanca in San Andrés receives numerous positive remarks from guests. The hotel boasts a variety of excellent restaurants, offering delicious and varied cuisine that satisfies diverse palates. The food is frequently described as delicious with standout dishes like paella earning high praise. Many reviews highlight the good quality of food available for both lunch and dinner.
Guests often comment on the clean and well-maintained dining facilities, contributing to an overall pleasant dining atmosphere. The fine dining options and the variety of restaurants available have also been appreciated. However, some guests did note issues with the service, such as slow service times and difficulties reserving larger tables for groups. Additionally, several reviews mention incidents where steaks were not cooked properly.
Despite these minor drawbacks, dinner at Hotel Casablanca is generally perceived as a must-try experience with the hotel offering a high standard of dining that contributes significantly to making it the best option to stay in San Andrés. The exceptional customer service and attentiveness of the staff further enhance the dining experience at the hotel's fantastic restaurants.
Rooms
Hotel Casablanca boasts an impressive variety of rooms that consistently receive high marks for being spacious, comfortable and clean. Guests appreciate the large, airy rooms with ample space and comfortable, well-maintained beds. Recent renovations have left some rooms modern and in excellent shape, making stays even more enjoyable. Several rooms offer stunning views of the sea or the pool, adding a scenic touch to the stay experience.
Despite these positive aspects, a few drawbacks have been noted. Some rooms suffer from poor Wi-Fi signals and occasional issues with humidity. Maintenance is needed in certain areas, particularly in some dated bathrooms and in rooms with issues such as rusty pipes or small, uncomfortable bathrooms. Additionally, air conditioning in some rooms is non-adjustable and there have been instances of rooms lacking necessary amenities like blackout curtains or towel availability.
Nevertheless, the overall cleanliness and organization of the rooms contribute significantly to guest comfort. The attentive cleaning staff ensure the rooms are kept in top condition, making the hotel a reliable choice for travelers seeking a comfortable, spacious and clean stay. The presence of luxurious features like large balconies and well-furnished rooms only adds to the allure of Hotel Casablanca, making it a commendable option for a relaxing stay.
Beds
The bed quality at Hotel Casablanca has received overwhelming praise from guests, who consistently describe their sleeping experience as comfortable and accommodating. Visitors frequently mention the spacious and clean rooms with beds that are comfortable, super comfortable or even incredibly comfortable. The rooms are often noted for being large, which adds to the overall comfort. Several reviews highlight the beds' suitable sizes and the presence of many pillows, although a few guests have expressed dissatisfaction with the pillows or their lack of replacement.
In addition to the comments about the bed comfort, some guests have noted other room amenities and issues, such as functional electrical items, although specifics like hairdryers and air conditioning have had occasional problems. Despite these minor hiccups, the general sentiment remains positive with guests appreciating the quality of the beds and the overall comfort of their rooms. The hotel's beachfront location appears to enhance the overall appeal, making it a pleasant stay for many who prioritize comfort during their travels.
Cleanliness
Hotel Casablanca garners high praise for its cleanliness and well-maintained facilities. Guests consistently note that the entire hotel, from the common areas to the individual rooms, is impeccably clean. This extends to the pool area, which is always clean and inviting. The hotel's staff provides excellent, professional service and pays attention to small details, maintaining a high standard of cleanliness throughout.
Rooms are frequently described as super clean and comfortable with regular and thorough daily cleanings. The sheets and comforters are particularly noted to be clean and fresh, adding to the overall comfort of the stay. The bathrooms too are highlighted for their cleanliness.
The hotel infrastructure is well-maintained and the scent of cleanliness is noticeable throughout the property, contributing to a hygienic and pleasant atmosphere. This attention to cleanliness extends to safe and hygienic dining areas, enhancing the dining experience.
Despite a couple of mentions of less than clean infrastructure in isolated instances, the overwhelming consensus praises Hotel Casablanca for its excellent cleaning standards, making it a commendable choice for travelers prioritizing hygiene and comfort in their accommodations.
Staff
Hotel Casablanca has garnered a reputation for its exceptional service, highlighted by the attentiveness and friendliness of its staff. Guests frequently commend the hotel employees for being pleasant, courteous and eager to assist. The attention to detail and professionalism of the staff, particularly in terms of customer service, has made a positive impression on many visitors. The welcoming and helpful nature of the personnel at the front desk stands out as a significant strength.
While the quality of service in the restaurant and the responsiveness of the reception could benefit from some improvements, the overall experience with the staff remains favorable. Housekeeping is noted for maintaining cleanliness with consistency and the general efficiency and warmth of the staff across the hotel contribute to a hospitable environment.
In summary, Hotel Casablanca excels in delivering a friendly and professional service, making it a recommended choice for travelers seeking attentive and courteous staff.
Wi-Fi
Hotel Casablanca's WiFi has received mixed feedback from guests. While some have found the WiFi reliable and very good in certain areas, many others have experienced issues, particularly in the rooms. Reviews frequently mention poor, weak or unstable WiFi signals with some guests noting that the WiFi did not work at all on certain occasions. Problems such as the need to constantly restart the internet, slow connections and limited coverage in specific parts of the hotel, like rooms and bungalows, were common. Overall, the WiFi service at Hotel Casablanca seems to be inconsistent with a noticeable need for improvement.
Pool
Hotel Casablanca's pool area has garnered an array of commendations for its well-maintained and visually appealing environment. Visitors frequently describe the pool as clean, beautiful and offering a pleasant ambiance, making it a favorable spot to unwind at the end of a day. The pool’s proximity to the sea and boat tour facilities adds to its charm, offering panoramic views and convenient access for guests.
The spacious common areas around the pool, coupled with the comfort of sunbeds and the professional attention of the staff, elevate the overall experience. Many guests have found the poolside bar to be particularly delightful with its vibrant atmosphere enhancing the leisure experience. The presence of a jacuzzi, in addition to the pool, is another highlight that has been praised for adding extra relaxation options for guests.
On the downside, a consistent point of feedback is the limited availability of sunbeds and umbrellas, leading to occasional discomfort. Moreover, the early closing time of the pool, often at 7 pm, has been a frequent point of dissatisfaction among visitors. Despite these minor drawbacks, the pool’s cleanliness and the enchanting setting often outweigh the negatives for most guests, making it a key feature of Hotel Casablanca’s appeal.
Beach
Hotel Casablanca enjoys an exceptional location, directly facing one of the most beautiful and bustling beaches in San Andres. The beachfront setting provides magnificent ocean views, particularly from the breakfast area, enhancing the overall guest experience. This prime location also means guests can access the beach directly, making it convenient for quick trips back and forth between their rooms and the sandy shores. Furthermore, the hotel is surrounded by an array of shops and some of the best restaurants on the island, adding to the ease and enjoyment of the stay.
Guests appreciate the cleanliness and attractiveness of the beach, noting its appeal for both relaxation and activities. The hotel provides beach towel service, which adds to the convenience for beachgoers. Though some reviewers mentioned occasional issues with sand in the rooms and other minor service drawbacks, these comments do not overshadow the overwhelmingly positive feelings about the hotel's proximity to the beach. The direct beach access, coupled with a vibrant surrounding area, solidifies Hotel Casablanca as a top choice for travelers looking to experience the best of San Andres' beachfront charm.
Family
Hotel Casablanca presents itself as an ideal destination for both couples and families seeking a relaxing getaway. The hotel is praised for its excellent location, being conveniently close to both the beach and local shops. Accommodation options include family-friendly bungalows and cabins that are described as comfortable and bright with super clean and spacious rooms. Despite some occasional issues such as an odd layout in family rooms and inconsistent shower water, the overall hotel infrastructure is noted to be very good, especially considering its island setting.
Families have highlighted the attentive and patient staff, who make a point to cater to guests with small children. The vibe around the pool area is described as clean and enjoyable, making it a hit among younger guests. Notably, one review mentions granddaughters having a particularly delightful experience.
The environment at the hotel is genuinely family-friendly with many guests noting the suitability of the beach and other amenities for family stays. However, there is a mention of elevated noise levels during family vacations and some difficulty with moving larger tables, which might be minor inconveniences for some. Nonetheless, the majority of reviews reflect a happy, full experience, suggesting that Hotel Casablanca is a great escape for families looking for a comfortable and welcoming stay.
4 Star
Hotel Casablanca, often referred to as a four-star establishment, generally meets high standards and offers a luxurious experience. Guests frequently appreciate the overall cleanliness and commend the adequacy of the facilities and services provided. The hotel sits among the higher end options on the island, featuring luxury amenities that appeal particularly to business travelers. The quality of restaurants within or nearby the hotel is noted to be good, suggesting a satisfying dining experience.
However, while the hotel is often described as very nice and great, some guests feel that certain aspects, particularly the bathroom size, fall short of typical four-star expectations. This has led to suggestions that the hotel's four-star rating might not always be reflective of the service and standards experienced. Nonetheless, for those in search of a clean and well-maintained hotel with high-quality amenities, Hotel Casablanca is a solid choice.
Business
Hotel Casablanca offers a strategic location advantageous for business meetings, being central yet close to the coast. Business travelers would appreciate its good and varied buffet breakfast that provides a strong start to the day. The hotel is recognized for its great service and structure tailored to business needs, making stays convenient and accommodating. While not explicitly business-focused, it does provide essential amenities like a business center and business services, which cater effectively to corporate visitors. Many guests highlight the contributions of staff members, particularly Ana and Wilber, in making their business travel pleasant. Though there are areas for improvement such as the pool and the wifi, overall, the hotel consistently meets the necessary requirements for a satisfactory business stay.
Outdoor Pool
Hotel Casablanca boasts an impressive outdoor pool that has consistently received positive feedback from guests. The pool is heated, large and well-maintained, offering a delightful swimming experience. A popular spot, the pool area features sunbeds and comfy loungers, ensuring guests can relax comfortably. It is beautifully decorated and includes a jacuzzi, adding to its appeal.
Guests appreciated the various pool-side dining options available, making it convenient and enjoyable to spend long hours by the water. The swimming area itself is excellent with clean, moderate service levels that generally satisfy visitors. The pool chairs are comfortable and the overall cozy atmosphere contributes to a good pool experience.
However, it is noted that the pool can become crowded at times and it closes early, which might be a drawback for some. Despite this, the outdoor pool remains a strong attraction for those considering a stay at Hotel Casablanca.
Luxury
Hotel Casablanca offers an experience that stands out as a paradise within the paradise. The facilities are described as unbeatable and luxurious, providing everything one might expect from a high-end hotel. Guests particularly appreciate the stunning views, enhancing the overall sense of luxury.
The service receives high praise for its luxurious quality, contributing significantly to the high-end feel of the stay. Breakfasts are noted as very luxurious and the food, in general, aligns well with the overarching sense of opulence.
Reviews consistently label the hotel as a fantastic and best option for lodging, emphasizing the excellent value for money. Despite minor remarks about it not being super luxurious, the overwhelming feedback is that Hotel Casablanca delivers a luxury experience that validates its reputation and pricing.
Beachfront
Hotel Casablanca offers a prime beachfront location that receives consistent praise from guests for its exceptional proximity to the ocean. Described as being right in front of a very beautiful and well-maintained beach, the hotel's position allows guests to enjoy perfect beachfront views and ocean view balconies. Guests frequently highlight the unbeatable views from the balconies and the convenience of direct access to the beach.
The hotel is appreciated for its optimal location within the first line of the beach and the ease of reaching the pedestrian promenade and central areas. Despite occasional mentions of street noise, the overall sentiment towards the hotel's beachfront access remains overwhelmingly positive. The excellent location right on the beach, combined with beautiful oceanfront rooms, make it an ideal choice for those looking to enjoy a sea-facing experience.
FAQ
Yes, Hotel Casablanca has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hotel Casablanca.
No, Hotel Casablanca doesn't allow dogs.
No, parking facilities aren't available at Hotel Casablanca.
