San Andres, Big Point k 1 No. 21412.58023,-81.689795(Show on Map)
8.3
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSat, 08 Aug - Sun, 09 Aug08 Aug - 09 Aug
1 Room2 Guests
Info
Summary of reviews
Samawi Hotel enjoys high praise for its prime location, strategically positioned near the bustling pedestrian streets of San Andrés with easy access to key attractions, the dock, beach and various restaurants and shops. Guests commend the hotel's central yet peaceful setting, offering beautiful ocean views and proximity to major points of interest like the Marina and Spratt Bight.
The hotel's breakfast is another standout feature, celebrated for its variety, quality and delicious offerings. Guests appreciate the buffet style, which is described as hearty and well-served with a mix of hot and cold dishes, fruits, juices and local foods. Despite minor criticisms about repetitiveness and service organization, the breakfast experience is largely positive.
Dinner at the hotel, however, receives mixed reviews. While the buffet-style dinners are often praised for their quality and variety, some guests find the offerings limited and the service inconsistent with issues such as slow service and unwelcoming experiences detracting from the overall dining enjoyment.
Rooms in the Samawi Hotel are generally appreciated for their spaciousness, comfort and modern amenities with spectacular views of the Caribbean Sea. Cleanliness is a common praise point, although some guests report issues like unpleasant odors, superficial cleaning and maintenance problems such as faulty ventilation and occasional noise from renovations.
Cleanliness overall gets mixed feedback with many guests pleased with the immaculate state of rooms and common areas, while others note deficiencies in the thoroughness of cleaning, particularly in bathrooms and certain room areas.
The hotel's staff is highlighted for their attentiveness, friendliness and helpful nature, significantly enhancing the guest experience. While there are occasional issues with the reception staff's efficiency and friendliness, the general consensus is positive.
The Wi-Fi service is a notable point of frustration for many guests with frequent reports of slow speeds, inconsistent connections and limited access, necessitating significant improvement.
The pool area receives mixed reviews as well with guests appreciating its cleanliness, maintenance and pleasant atmosphere. However, the pool's small size and limited sun exposure, along with early closing hours, are common critiques.
The hotel's proximity to Spratt Bight beach is appreciated, providing easy access for beachgoers. Complimentary towels for pool and beach use add a thoughtful touch, though some guests feel the beach is slightly farther than anticipated.
For families, Samawi Hotel is highly regarded as a family-friendly destination with a cordial atmosphere and kid-friendly services, making it a favored choice for family trips and group outings.
In summary, Samawi Hotel excels in its location, breakfast offerings, room comfort and service with some areas such as dinner service, Wi-Fi and cleaning practices needing improvements to fully enhance the guest experience.
Categories
Honeymoon
Facing the sea, Samawi Hotel offers rooms with views that create memorable experiences. The hotel's welcoming atmosphere and attention to detail ensure a special vacation for couples. The Cardamomo restaurant provides a romantic dining experience.
Family
The Samawi Hotel provides spacious accommodations suitable for families or groups traveling together. It is designed to accommodate families while ensuring everyone has a comfortable stay.
Dog Friendly
Samawi Hotel is pet-friendly and extends its hospitality to your pets. It also has areas designed for recreation and additional services to meet your needs.
Business
The Samawi Hotel features a business center, catering to the needs of business travelers. It provides a range of business-related services and amenities to support a productive stay.
Accessible
Samawi Hotel is highly accessible, offering wheelchair-friendly rooms with wheelchair-accessible bathrooms. These bathrooms are equipped with specific features such as an emergency cord, a lower bathroom sink, a higher level toilet, and grab rails for added safety and convenience. The hotel also provides a lift for easy access to all floors.
4 Star
This 4-star hotel features an outdoor swimming pool, a terrace, and a bar. It is located a 5-minute walk from Spratt Bight Beach. The location is perfect and the breakfast is great.
Outdoor Pool
This hotel offers an outdoor swimming pool as one of its amenities.
Beach
Romantic
Pool
Outdoor Pool
Free Wi-Fi
Room Types
Superior Doble RoomThe suite provides air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a shower.
Suite with Sea ViewThe spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with sea views, this suite also provides air conditioning and a flat-screen TV. The unit offers 1 bed.
Standard Double RoomThe spacious double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room offers a wardrobe and a safe deposit box. The unit offers 1 bed.
Standard Triple RoomThe spacious triple room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The triple room provides a wardrobe and a safe deposit box. The unit offers 2 beds.
Standard Family RoomThe quadruple room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The quadruple room features a wardrobe and a safe deposit box. The unit has 2 beds.
About Samawi Hotel
Registry or License or Notification Number: 64214
Guest Reviews
8.3
Very Good
Review Summaries
Location
Samawi Hotel enjoys a stellar reputation for its prime location, according to numerous guest reviews. Positioned just a few blocks from the bustling pedestrian streets, the hotel places guests within easy reach of San Andrés' key attractions. It's conveniently close to the dock, beach and a variety of restaurants and shops, allowing visitors to explore the area on foot. The proximity to the pier is particularly advantageous for those keen to embark on island tours, making the hotel a strategic base for excursions.
Guests repeatedly praise the hotel's central location, noting its accessibility to downtown, the commercial center and the vibrant boardwalk. Despite being close to all the action, the hotel offers a peaceful retreat, free from the hustle and bustle. The area surrounding the hotel is described as both pleasant and quiet, ensuring a restful stay.
The beach is just a short walk away, enhancing the site's appeal for beachgoers. The easy access to major points of interest, such as the Marina, Spratt Bight and La Regatta restaurant, further emphasizes the hotel's excellent positioning. Additionally, visitors appreciate the beautiful ocean views from the hotel, adding to the overall experience.
In essence, Samawi Hotel's exceptional location stands out as a significant highlight for guests, offering convenient access to San Andrés' main attractions, shopping areas and eateries, all while providing a serene and enjoyable environment.
Breakfast
The breakfast at Samawi Hotel receives high praise from guests for its delicious, abundant and varied offerings. Guests appreciate the great variety of options available, including hot and cold dishes, fruits, juices and local foods. The buffet style has been highlighted as particularly commendable with many noting it as one of the best they've experienced in years. The breakfast is described as hearty, well-stocked and very well served, ensuring there's something for everyone.
The quality of the food and the presentation are consistently mentioned with several guests emphasizing the delicious taste and appealing selection. Additionally, the breakfast includes a mix of buffet and à la carte service, which adds to the dining experience's flexibility and convenience. Guests also praise the hotel's location and the overall modern and clean facilities, which enhance their stay.
Despite the overwhelmingly positive feedback, a few guests noted that the breakfast can be repetitive and on some occasions, the variety could be promptly replenished. Additionally, there were some comments about the breakfast service needing improvement in terms of organization and catering to specific dietary needs, such as gluten-free options.
In summary, the breakfast at Samawi Hotel is widely celebrated for its variety, quality and deliciousness, making it a standout feature of the guest experience with only minor areas for improvement.
Dinner
The dining experience at Samawi Hotel's restaurant receives mixed reviews from guests with some notable high points. Many guests highlight the delicious and varied food available with commendations specifically aimed at the buffet-style dinners which are considered quite spectacular by some. The quality of the food generally receives praise for its good and delicious taste with the buffet providing a diverse menu that changes daily.
However, several guests felt let down by the dinner offerings, pointing out that the buffet often had limited options and some of the hot items were dry. The dinner service, in particular, appears to suffer from inconsistent quality with some guests describing it as unwelcoming or lacking in variety and taste. Additionally, there were instances where the dinner service was slow with desserts taking an extended time to be served, leaving some guests disappointed.
In summary, while the food at Samawi Hotel is often described as delicious and varied, there is evident room for improvement in the dinner service both in terms of variety and quality. The setting and service at times detract from the positive aspects of the culinary experience offered.
Rooms
The Samawi Hotel offers guests a mixed experience with its room accommodations. On the positive side, many guests appreciate the spaciousness and comfort of the rooms with several highlighting the spectacular views of the Caribbean Sea from their balconies. Cleanliness is a notable feature with numerous reviews mentioning that the rooms are clean and well-maintained, contributing to a comfortable stay. The modern decor and the presence of basic amenities like blackout curtains, minibars and efficient air conditioning add to the overall positive experience.
However, there are some recurring issues that detract from the overall satisfaction. Guests have reported occasional unpleasant odors emanating from the bathrooms due to humidity or faulty ventilation fans. The card system for room access is functional, but there is dissatisfaction with the ventilation, as windows in many rooms do not open, leading to humidity and condensation problems. Some rooms also suffer from superficial cleaning and delayed room service can be a frustration.
Guests staying in rooms without balconies face challenges with drying towels and there are complaints about a lack of space for hanging clothes and supporting suitcases. Maintenance issues such as dusty and hair-laden floors, broken windows, faulty air conditioning and small, poorly positioned bathroom sinks are noted in several reviews. Furthermore, despite the impressive views and comfortable beds, noise from small renovations and internal faults like rain leakage and cockroaches have been reported.
Overall, while the Samawi Hotel offers spacious, modern rooms with beautiful sea views and a good level of initial cleanliness, it needs to address maintenance and service responsiveness to enhance the guest experience fully.
Beds
Samawi Hotel has received numerous positive reviews about the comfort and quality of their beds. Guests consistently mentioned the beds as being soft, large and extremely comfortable, often noting that both the beds and pillows contributed to their excellent sleep quality. The spaciousness and comfort of the beds were frequently highlighted with mentions of super comfortable beds and pillows aiding a restful stay. Many reviews pointed out that the beds were not just large but also clean, enhancing the overall experience.
Families and groups found the beds particularly accommodating with rooms featuring two queen beds being a common compliment. The hotel’s design also garnered praise for being modern and pleasant, adding to the comfort and enjoyment of the stay. Some reviews did note issues such as beds not being freshly made and the twin bed rooms offering average comfort, but overall, the feedback underscores a high level of satisfaction with the bedding at Samawi Hotel.
Cleanliness
Guests of Samawi Hotel have shared mixed feedback regarding the cleanliness of the property. On the positive side, many have highlighted the hotel's overall cleanliness, praising the clean rooms, modern and well-kept facilities and immaculate common areas. Several reviews mention spotless rooms and clean bathrooms with some guests emphasizing the high level of cleanliness and the cleanliness being excellent overall. The sheets and towels are often noted as clean and the facilities are described as clean and comfortable.
However, some reviews point out deficiencies in the cleaning services. Issues such as superficial room cleaning, dirty floors and dust and hairs found in the rooms have been mentioned. There were also complaints about dirty bathrooms upon arrival, stained sheets and an occasional bad smell in the rooms. Several guests noted that the cleaning staff didn't always replace used items like cups and some mentioned that the daily bathroom cleaning could be improved. Moreover, the need for more thorough cleaning, especially in specific areas like bathroom floors, was a recurring theme in the reviews.
Overall, while many guests were satisfied with the cleanliness, there were significant remarks about the need for more meticulous cleaning practices and attention to detail.
Staff
Samawi Hotel’s staff receives a wide range of feedback from its guests. The majority of comments highlight the remarkable attentiveness, friendliness and helpful nature of the employees. Words such as “incredible,” “wonderful,” and “amazing” are frequently used to describe the overall service experience. Many reviewers specifically mentioned that various categories of staff, including the cleaning personnel, breakfast staff, baggage handlers and waiters, were particularly courteous, efficient and made significant impressions with their kindness and politeness.
Nevertheless, some reviews pointed out inconsistencies in the levels of service provided. While the general consensus about the staff is positive, a handful of guests experienced issues, particularly with the reception staff. These points of criticism include lack of friendliness, the need for better training and occasional inefficiency. Despite these comments, certain receptionists were noted to be helpful and informative.
Overall, the staff at Samawi Hotel is largely praised for their willingness to assist and attentiveness, making most guests feel welcomed and well-cared-for during their stay.
Wi-Fi
The Wi-Fi at Samawi Hotel garners mixed reviews from guests. Some visitors praise the internet, describing it as excellent and mentioning that the network worked fine in certain areas, such as the reception. However, many other guests have reported consistent issues with the Wi-Fi. Common complaints include slow speeds, inconsistent connections and the network often being non-existent in rooms and other areas of the hotel. The Wi-Fi signal is described as very bad and terrible by numerous reviewers with it frequently dropping and failing to work properly. There are also reports of limited access with guests sometimes needing to request a new password after a few days. While there are mentions of improvements, overall, the Wi-Fi service at Samawi Hotel is a point of frustration for many guests and could benefit from significant enhancement.
Pool
At Samawi Hotel, the pool area garners mixed reviews from guests with a mix of commendation and critiques. On the positive side, visitors frequently note the pool's cleanliness and commend the maintenance staff. Many describe the pool area as pleasant with ample shade and chairs available, making it a comfortable spot to relax. The pool service is often praised, adding to the overall enjoyment of the area.
However, several reviews highlight a few drawbacks. The pool is often described as small for the hotel's size with some guests mentioning that it lacks sufficient afternoon sun. There's a consensus that the pool schedule needs improvement with many suggesting it should stay open past 7 PM to accommodate guests better. Occasionally, the pool has been found in less-than-ideal conditions with reports of it being dirty or closed for maintenance.
While the pool area offers a pleasant atmosphere and is generally well maintained, extending operating hours and ensuring consistent cleanliness could further enhance guest satisfaction.
Beach
Samawi Hotel boasts a convenient location close to the city center and various main attractions on the island, including the famous Spratt Bight beach. Guests appreciate its proximity to the city beach, often noting that it is within walking distance, making it easy to enjoy the sun and sand without hassle. For those looking for the best of San Andrés, this hotel provides a great starting point.
The hotel receives commendations for providing clean towels, including those specifically for the pool and beach, which is a thoughtful touch for guests spending their days by the water. There is also a popular bar nearby, frequented by backpackers, adding to the appeal for social travelers looking to unwind after a day at the beach.
However, it's worth mentioning that some guests feel the beach is a bit farther than the hotel's description implies with mentions of it being about 300 meters away and not immediately next to the hotel. Additionally, the beach's closing time at 6 p.m. means that guests returning in the evening might find it convenient that the hotel's pool offers a nice relaxation spot, though some suggest extending the pool hours for better enjoyment.
Overall, while the proximity to the beach is generally favorable, future guests might want to prepare for a short walk and plan activities accordingly.
Family
Samawi Hotel has received numerous accolades for being an excellent destination for families and kids. The hotel's friendly and cordial atmosphere is consistently praised, making it a perfect retreat for family adventures. Guests particularly appreciate the family-friendly nature of the hotel, noting the well-designed areas specifically for children. The availability of cribs and kid-friendly services further adds to the convenience for families with young children.
Families traveling together will find the hotel a suitable option with enough room to accommodate multiple members. The hotel earns high marks for its excellent breakfast, which offers a variety of options for both kids and adults. The respectful and polite environment also contributes to a favorable experience for families, ensuring a pleasant stay.
Groups, including multiple families, have found Samawi Hotel to be an excellent choice for family outings. The facility's thoughtful setup and attention to detail provide a comfortable stay and many guests express their intent to return with their family. While some mention room size limitations for a family of four, the overall feedback highlights the hotel's suitability for family trips, making it a recommended spot for those traveling with children.
4 Star
Samawi Hotel is a new establishment that showcases four-star amenities and facilities, setting it on par with typical four-star hotels. Guests particularly appreciate its excellent location and modern, well-maintained facilities. The hotel's services, including helpful and friendly staff at reception, contribute to an overall pleasant stay, making it an appealing option for travel planners.
The hotel receives commendations for its comfortable queen beds and clean rooms, maintained to a high standard despite the property's proximity to the sea. The general consensus among reviewers is that Samawi Hotel definitely meets four-star standards and is deservedly considered a four-star hotel, although opinions about its exact rating vary.
While some guests note that the hotel might not exceed a four-star rating, others feel it would be justly rated between three and a half to four stars. A few dissenting opinions suggest it falls short of the four-star mark, mentioning a few details that need attention and the high price for what is offered.
Overall, Samawi Hotel is seen as an exceptionally well-managed and excellent option for its price, making it a recommendable choice for travelers seeking comfort and quality services in a new hotel setup.
Business
Samawi Hotel presents itself as a business-friendly destination with a range of facilities to support business travelers. The hotel provides a well-equipped business center that caters to essential business needs, offering conference and meeting rooms designed with a business-oriented focus. Rooms with impressive views create a conducive environment for operating company tasks or any office-related activities, aided by practical operating desks.
Despite these positives, several aspects require attention. The internet service needs improvement, which is crucial for business travelers who rely on stable connectivity. There are also additional charges for certain amenities, such as sitting in the pool area and extra costs for drinks at the bar, which may be inconvenient for some guests. Furthermore, experiences with hotel management have been mixed with reported inefficiencies during check-in and problem resolution. Additionally, issues such as the intermittent malfunctioning of the air conditioning on the 7th floor could disrupt an otherwise comfortable stay.
In summary, while Samawi Hotel provides many essential services and facilities for business travelers, improvements in management efficiency and certain amenities are needed to enhance the overall experience.
Accessible
Samawi Hotel has garnered commendations for its accessibility features, particularly for guests with physical disabilities. The hotel provides wheelchair-accessible living areas and accessible rooms are available to accommodate those with mobility needs. The close proximity to bus stops adds to the overall convenience for guests relying on public transportation. The hotel features accessible pathways and an accessible beach, ensuring a comfortable and enjoyable stay for guests with disabilities.
However, there have been some concerns raised. One notable issue was that the hotel did not have dedicated wheelchair accessible rooms and the check-in process was exceptionally time-consuming for a guest with mobility challenges, which suggests that some operational aspects need improvement. Despite these drawbacks, the hotel's good accessibility, both in terms of location and structural design, stands out as a significant positive.
Outdoor Pool
The outdoor pool at Samawi Hotel has garnered mixed reviews from guests. Many have praised it as a great, nice and large, beautiful pool that offers a pleasant atmosphere with the added convenience of a poolside bar attended by a charming staff member. Guests noted that the pool is well-maintained and the bathroom cleaning is also good. However, there are some downsides; the pool closes quite early at 7 PM and there have been instances where it was closed for several days, which disappointed some visitors. Additionally, one review mentioned that the pool was very damaged at some point, affecting the overall experience.
Luxury
Samawi Hotel on San Andrés Island stands out for its undeniable luxury. Guests consistently highlight the hotel's luxurious ambiance and mention that the amenities and facilities exude opulence. Described as one of the best accommodations on the island, this hotel is sure to impress with its upscale offerings. While some culinary experiences, particularly with seafood, might have room for improvement, the overall dining experience is considered commendable. Samawi Hotel's prominence as a luxurious establishment makes it a top choice for those seeking a high-end stay in San Andrés.
Romantic
Samawi Hotel offers a truly romantic experience, making it an ideal choice for those seeking a romantic getaway or celebrating a honeymoon. Guests rave about the spectacular and breathtaking views from their rooms, which add to the hotel's romantic ambiance. The atmosphere is consistently described as very romantic and beautiful, complemented by the hotel's cleanliness.
However, there is a suggestion to extend the pool's closing hours until 9 pm to allow guests returning from the beach in the evening to enjoy the pool facilities. Despite this minor downside, the private rooms and overall fantastic experience contribute to the hotel's reputation as an excellent destination among romantic tourism spots.
FAQ
Yes, Samawi Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Samawi Hotel.
Yes, Samawi Hotel welcomes dogs.
No, parking facilities aren't available at Samawi Hotel.
