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JW Marriott San Antonio Hill Country Resort & Spa

San Antonio , 23808 Resort Parkway (Show on Map)

8.3

Very Good

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Summary of reviewsThe JW Marriott San Antonio Hill Country Resort & Spa is the perfect family-friendly vacation spot. The resort's water park is a hit with guests of all ages with its water slides, lazy river and other water attractions. Parents appreciate the spacious restrooms and friendly staff. The water park is conveniently located near bars and restaurants, making it easy to grab refreshments. Some guests love the water park so much that they don't leave the resort during their stay. Overall, this resort's water park is a must-visit for anyone looking for a fun and relaxing vacation.
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Resort with Spa

Escape to a world of tranquility and restore balance to your mind, body and soul at Lantana Spa, situated just a stone's throw away from your room at the JW Marriott San Antonio Hill Country Resort & Spa. With a wide range of treatments and amenities, from invigorating body scrubs to soothing eye treatments, the spa services are inspired by the rituals of Latin American Curanderos and combine ancient healing techniques with modern-day holistic practices. For couples seeking a shared moment of relaxation, the Couples Massages offer the perfect opportunity to unwind together. After your treatment, indulge in a delectable meal at the spa restaurant, which serves up fresh and healthy dishes that will leave you feeling nourished and energized. And be sure to take part in the Seven Knots Ritual, which involves tying seven knots in a piece of red ribbon to release worries and stress and leaving it behind to start anew. Experience the renewing power of Curanderos-inspired spa services and restore balance to your life at Lantana Spa.

Resort with Lazy River

At the JW Marriott San Antonio Hill Country Resort & Spa, guests can embark on an aquatic journey across an extensive nine-acre water park, which proudly showcases a sizable 1,100-foot lazy river. This resort offers an immersive adventure through an expansive activity pool, cascading waterfalls, and an energetic 650-foot action river ride. Yet, amidst all the energy and excitement, the lazy river stands out as a tranquil retreat. Guests are invited to grab a tube and float gently down the river's winding course. Covering the length and breadth of the sprawling waterpark, the lazy river presents an ideal opportunity for guests to unwind, soaking in the leisurely pace and tranquil ambiance of this exceptional water feature.

Resort with Heated Pool

At JW Marriott San Antonio Hill Country Resort & Spa, the pool experience is elevated to an unparalleled level of enjoyment and relaxation with their diverse offerings. A standout feature is the River Bluff Experience, a dynamic combination of a heated lazy river and pool. This outdoor oasis allows guests to drift leisurely through the warm waters of the lazy river, or engage in a relaxing swim in the adjacent heated pool, with towels readily provided for added convenience.

Additionally, the resort pays special attention to its younger guests with a dedicated heated Children's Outdoor Pool and Play Area. Kids can revel in a fun-filled day of splashing and playing in the warm waters. For those seeking a more tranquil environment, the Overlook Pool offers an exclusive adults-only zone. Heated to ensure comfort across all seasons, it provides a serene atmosphere where guests can enjoy a peaceful swim, enhancing their resort experience. Each pool at the JW Marriott San Antonio Hill Country Resort & Spa is meticulously designed to provide an exquisite and tailored aquatic experience to every guest.

Luxury Resort

Resort near Golf Courses

Resort for Honeymoon

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Heated Pool Children's Pool Pool Water Slide Water Park Lazy River Private Pool Outdoor Pool

Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

Resort with Tennis Courts

Resort with Outdoor Pool

Resort with Private Pool Rooms

Resort with Water Park

Resort with Pool Water Slide

Resort with Children's Pool

Room Types

Guest room, 1 King Bed Offering a balcony, this room offers a flat-screen TV and a fridge. Tea and coffee-making facilities are included.

Guest room, 1 King Bed, Deluxe room with view and Juliette balcony This spacious room has a flat-screen TV, a refrigerator, and a coffee machine.

Executive One-Bedroom Suite This spacious suite has a seating area with a sofa bed. A flat-screen TV, a refrigerator, and coffee-making facilities are provided.

Luxury Two-Bedroom Suite A separate living room, dining area and two bedrooms are featured in this room. A flat-screen TV, a refrigerator, and a coffee machine are provided.

Guest room, 1 King Bed, Deluxe room with view and walkout patio or full balcony Featuring views of the resort, this spacious room has a flat-screen TV, a refrigerator, and a coffee machine.

King Suite with Sofa Bed and Golf View This suite features a fireplace. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

Queen Room with Two Queen Beds Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Deluxe Queen Room with Two Queen Beds and Juliette Balcony Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

Deluxe Queen Room with Two Queen Beds and Balcony Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

Walkout to Pool, Guest room, 1 King, Sofa bed Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, soundproof walls, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 2 beds.

Walkout to Pool, Guest room, 2 Queen Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

King Room with Juliet Balcony - Hearing Accessible Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 2 beds.

King Room with Tub and Juliet Balcony - Mobility and Hearing Accessible Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a seating area. The unit offers 2 beds.

King Room with Roll-In Shower and Juliet Balcony - Mobility and Hearing Accessible Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room features air conditioning, soundproof walls, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 2 beds.

King Room with Transfer Shower and Juliet Balcony - Mobility and Hearing Accessible Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room features air conditioning, soundproof walls, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 2 beds.

Queen Room with Two Queen Beds, Transfer Shower and Juliet Balcony - Mobility and Hearing Accessible Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit has 2 beds.

Deluxe King Room with Transfer Shower and Juliet Balcony - Mobility and Hearing Accessible The spacious double room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

About JW Marriott San Antonio Hill Country Resort & Spa

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Guest Reviews

8.3

Very Good

Location

The JW Marriott San Antonio Hill Country Resort & Spa boasts a stunning and peaceful location, surrounded by beautiful scenery and hill country views that create an eye-relaxing environment. While it's pretty far outside of town and may not be ideal for those looking to be in the heart of San Antonio, it's the perfect location for those seeking a pleasant and isolated retreat. Plus, day trips to Alamo and the missions provide a nice change of scenery. Although there are no other options nearby, the resort's location is wonderful with only a short 1/4 mile distance separating the rooms from the convention areas. Some guests have noted traffic from 281 to the hotel can be an issue. However, once arriving at the resort, the location and everything looks very cleaned with great views. The resort's location is definitely a highlight that guests can relax and enjoy.

Breakfast

The breakfast at JW Marriott San Antonio Hill Country Resort & Spa offers an amazing and delicious buffet with a wonderful variety of meals, including options for chicken, turkey, fish and vegetarian. The value for the price is great and there are lots of options, although some guests reported long waits and subpar food. Additionally, the gift shop prices are expensive and some guests were overcharged. However, some guests did enjoy eating at the on-site restaurants, including the breakfast place. Overall, the breakfast experience had outstanding moments and offered non-beef or pork meat options. However, guests noted limited breakfast options and a lack of variety of meats. Finally, one guest mentioned that the restaurant lacked more food variety for kids.

Dinner

If you're planning on dining at the JW Marriott San Antonio Hill Country Resort & Spa, you'll get a mixed experience. Some guests raved about the amazing food and great service, especially at Cibolo Moon. Others found the food overpriced and disappointing, especially at 18 Oaks. High Velocity was praised for their bar-type food, but some experienced long waits and reservation issues. The hill country views are nice, but the food outside the convention could have been better. The dining room had some capacity and service issues, but at least the bar was open most of the time. Overall, it seems that your dining experience could really depend on where you decide to eat, so plan ahead and do your research.

Rooms

The JW Marriott San Antonio Hill Country Resort & Spa boasts spacious rooms, complete with separate tubs and showers in the bathrooms. While some guests reported issues with cleanliness and outdated decor, others raved about the room size and garden views. Some guests experienced trouble with in-room appliances, such as fridges and televisions, while others enjoyed amenities such as room service and Christmas decorations. Overall, while some guests faced issues with their room during their stay, others loved their clean and comfortable accommodations.

Beds

The JW Marriott San Antonio Hill Country Resort & Spa offers spacious rooms with luxurious sheets and pillows for a comfortable stay. While some guests reported issues with the pillows being too soft or low-quality, most found the beds to be comfortable. However, there is room for improvement as some guests experienced issues with dirty sheets or collapsing beds. The couch bed is not ideal for two people. Additionally, some guests had trouble with their rooms being too hot, which impacted their sleep quality. The pool chairs were reported to be uncomfortable and old. Some guests also felt like they were inconveniencing the staff from the moment they arrived. In general, guests found the hotel to be muy cómodo y limpio and expressed a desire for even more comfortable beds.

Cleanliness

The JW Marriott San Antonio Hill Country Resort & Spa has received mixed reviews regarding its cleanliness with some guests reporting dirty rooms, stained carpets and dirty pools. However, many guests found the hotel to be spotlessly clean and praised the staff for going above and beyond to maintain a clean and safe environment. Some guests did note instances of poor housekeeping and dirty amenities, but overall, the hotel was described as clean and well-kept. There were some areas for improvement, such as the musty-smelling hallway carpets and the lazy river needing additional cleaning. However, guests were generally pleased with the cleanliness of the hotel and its facilities.

Staff

The staff at JW Marriott San Antonio Hill Country Resort & Spa have received mixed reviews from guests. While some were impressed with the helpfulness and kindness of the staff, others felt that they could have been friendlier or more professional. A few negative experiences were reported, such as rude or unhelpful staff members, long wait times or difficulty finding assistance with luggage. However, many guests also praised specific staff members for their exceptional service, such as Patty and noted positive experiences at the spa and Cibolo restaurant. Overall, while there is some room for improvement, the resort is well-staffed with knowledgeable and accommodating individuals who are committed to providing a pleasant guest experience.

Spa

If you're looking for a luxurious spa experience at your hotel, look no further than JW Marriott San Antonio Hill Country Resort & Spa! Many guests rave about the amazing spa with some saying it was the best customer service they received during their stay. The Lantana Spa is a great adult-only place where you can enjoy amenities like massages and spa days. Guests also noted that the spa was well run and clean - perfect for a relaxing day of pampering. While one guest mentioned that the hot tub wasn't working during their stay, it's clear that the majority of guests had a wonderful time at the Lantana Spa. Don't miss out on this amazing experience during your stay at JW Marriott San Antonio Hill Country Resort & Spa!

Pool

The JW Marriott San Antonio Hill Country Resort & Spa offers amazing pool facilities that are perfect for families and couples alike. The water park is a major highlight with a lazy river that guests rave about. Kids love the pool and water slide options and there are also adult-only areas for those seeking a more peaceful experience. The pool area is well-kept and offers plenty of shady spots to relax in. Staff service around the pool could be improved, but overall guests have had an amazing time. While food choices were limited, guests enjoyed plenty of activities throughout the day at the pool and water park. One guest claimed the hotel is not safe for children, but the majority of reviews give the pool area and water park a big thumbs up.

Parking

Overall, the reviews for JW Marriott San Antonio Hill Country Resort & Spa's parking are mixed with some guests citing issues with cost and unhelpful valet service. While some guests found valet parking to be expensive and slow, others complained about dented cars or lack of valet availability. However, some guests had positive experiences with the ease of getting to their room and the general affordability of the hotel. Despite some complaints about cost, it's worth noting that one reviewer cited concern over pricey breakfasts rather than parking fees.

Family

The JW Marriott San Antonio Hill Country Resort & Spa is a great option for families with kids looking for a complete vacation. The water park is a huge hit with thrilling slides and rides and there are plenty of other family-friendly activities available all day. The Tex-Mex dinner buffet is a nice touch and the pools are awesome for kids. The resort is fully prepared to handle families and children with lots of amenities specifically catered to them. Though some areas can get crowded, the staff is always attentive and friendly. Overall, this is a wonderful family stay with all-inclusive amenities and fun things to do for kids of all ages.

Golf

Guests of JW Marriott San Antonio Hill Country Resort & Spa are raving about the golf courses near the hotel, despite some minor issues. While the practice facility was not open before one guest's tee time, others enjoyed the spectacular courses. Some guests felt that everything was too expensive, but others were able to take advantage of advertised deals on green fees and club rentals. Unfortunately, some guests were forced to pay more than advertised. Regardless, guests are already talking about returning to the hotel and bringing family members for a round of golf. And even if golf isn't your thing, some guests point out that the steak at the clubhouse is delicious.

Water Park

If you're looking for a family-friendly vacation spot, look no further than the JW Marriott San Antonio Hill Country Resort & Spa. Guests rave about the resort's water park, which offers fun for all ages. Kids especially love the water slides, lazy river and other water attractions. Parents appreciate that the restroom is roomy and staff are friendly and attentive. The water park is conveniently located near bars and restaurants, so you don't have to go far for refreshments. Some guests love the water park so much that they don't leave the resort at all during their stay. Whether you're young or young at heart, this resort's water park won't disappoint.

Yes, JW Marriott San Antonio Hill Country Resort & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Pool Water Slide, Private Pool, Outdoor Pool, Water Park, Lazy River.

Yes, a spa is available at JW Marriott San Antonio Hill Country Resort & Spa.

No, JW Marriott San Antonio Hill Country Resort & Spa doesn't allow dogs.

Yes, parking facilities are available at JW Marriott San Antonio Hill Country Resort & Spa.

Yes, JW Marriott San Antonio Hill Country Resort & Spa has a gym.

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