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Quality Inn & Suites I-35 near Frost Bank Center

San Antonio , 3817 N Panam Expwy (Show on Map)

7.4

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Quality Inn & Suites I-35 near Frost Bank Center is a fantastic choice for families and pet owners visiting San Antonio. The hotel rooms are well-equipped and the private entryways provide extra safety for children. The owner, Tony, treats guests like family and the staff goes above and beyond to make special occasions unforgettable. The hotel is also pet-friendly with clean and comfortable rooms. With a kids stay free policy, families can save money while still enjoying a comfortable stay. Overall, the Quality Inn & Suites I-35 near Frost Bank Center is a great option for those looking for a clean and comfortable stay in San Antonio.
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Categories

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Outdoor Pool

Room Types

Double Room with Two Double Beds The spacious quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Two-Bedroom Suite with Two King Beds This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

One-Bedroom King Suite This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.

Double Room with Two Double Beds - Disability Access The spacious quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The quadruple room features a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.

About Quality Inn & Suites I-35 near Frost Bank Center

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Guest Reviews

7.4

Good

Location

The Quality Inn & Suites I-35 near Frost Bank Center boasts a great location for guests to easily access various destinations within an 8-12 minute drive. Despite some concerns about finding parking, the hotel is conveniently located right off the freeway and close to many city attractions, restaurants and the AT&T Center and convention center. Guests appreciate the ease of connecting to the public transportation system and the proximity to their personal or work-related destinations. Although a few guests encountered issues with cleanliness and front office service, the hotel's location and amenities still receive high marks for making their stay enjoyable. Whether you're in town for a concert, business, or leisure, this hotel's convenient area provides easy access to your close by destination.

Breakfast

The breakfast at the Quality Inn & Suites I-35 near Frost Bank Center received mixed reviews from guests. While some guests were disappointed with the lack of options, such as only having granola bars, milk and yogurt, others were impressed by the variety and quality of the breakfast. Also, due to the Covid restrictions, some guests were disappointed with the limited breakfast options. However, many guests appreciated the complimentary continental breakfast each morning and the outstanding service provided by the staff during meals. Coffee and tea were also available in the common area for guests to enjoy. While some guests criticized the early breakfast hours or the meager offerings, others described the breakfast as delectable and very good.

Rooms

If you're looking for a comfortable and clean place to stay near AT&T Center, Quality Inn & Suites I-35 might be the perfect choice for you. Most guest reviews rave about how big and spotlessly clean the rooms are with comfortable beds and modern amenities. Many even say they're much larger than they expected. The hotel offers a range of accommodation options to choose from and you can rest assured you'll get the same clean and cozy room every time you stay. Some guests appreciated having two separate spaces with a door in between, while others loved the spacious layout. Despite a few minor complaints about broken toilet lids, wobbly floors and lumpy beds, most guests feel the rooms are reasonably priced and provide good value for money. The halls are always spotless and the staff at check-in is laid back and friendly. Though some guests experienced issues like dirty furniture, moldy smells and non-working TVs, these were few and far between. All in all, if you're looking for a clean and comfortable place to stay near the AT&T Center, Quality Inn & Suites I-35 is a good option to consider.

Beds

The beds at Quality Inn & Suites I-35 near AT&T Center have received mixed reviews from guests. Most guests found the beds comfortable with some even describing them as "comfy" or "very comfortable." Guests appreciated the firmness of some beds and liked the fact that there were two separate spaces with a door in between king beds. However, a few guests complained about lumpy or broken beds and some were disappointed that their room did not have the bed size they requested. Overall, guests found the rooms clean and well-equipped with some mentioning that the beds were clean.

Cleanliness

Guests have mixed reviews when it comes to the cleanliness of Quality Inn & Suites I-35 near Frost Bank Center. Some reported finding roaches, dirty rooms and wet carpet mold. However, others described the hotel as immaculate, spotless and very clean with rooms that were comfortable and roomy. The staff is caring and helpful and the hotel is pet-friendly. Some guests did report issues such as not having their room cleaned by housekeeping during their stay or finding remnants of previous guests in the room. Overall, the hotel could use a makeover, but for those looking for a spotless and fairly priced option in a great location, Quality Inn & Suites I-35 may be a good choice.

Staff

Guests of the Quality Inn & Suites I-35 near Frost Bank Center have raved about the outstanding service provided by the hotel staff. The team is incredibly friendly, helpful and accommodating, going above and beyond to ensure every guest feels welcome and comfortable. The initial clerk's customer service is said to be exceptional with a 100% rating. The staff's knowledge of the area is also impressive. They are always available and willing to assist, ensuring that the guests have a great stay. Some guests noted that the hotel is pet-friendly and has clean rooms. Additionally, the rooms are well maintained and the hallways are spotless. However, some guests had unpleasant experiences with indifferent and rude staff members and some thought that the hotel should have bilingual staff. Overall, the staff at this hotel exceeded guest expectations with their fantastic treatment, smiling faces and caring attitudes.

Family

If you're looking for a family-friendly hotel in San Antonio, the Quality Inn & Suites I-35 near Frost Bank Center is a great option. Not only is the hotel room nice and equipped with everything you need, but the private and locked key controlled entry ways will provide extra safety for your little ones. Plus with the kids stay free policy, you can save some money while still having a comfortable stay with your family.

The owner Tony is sure to make you feel at home during your visit, treating everyone like family. And if you're travelling with your furry friend, you'll be pleased to know that the hotel is pet-friendly with clean and comfortable rooms.

If you're celebrating a special occasion like a birthday, the personnel at the hotel will go out of their way to make your stay unforgettable. Whether it's recommending activities for kids or suggesting the best places to eat, the staff is sure to make your stay a memorable one. All in all, Quality Inn & Suites I-35 near Frost Bank Center is a great option for families and pet-lovers looking for a clean and comfortable stay in San Antonio.

Yes, Quality Inn & Suites I-35 near Frost Bank Center has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Quality Inn & Suites I-35 near Frost Bank Center.

No, Quality Inn & Suites I-35 near Frost Bank Center doesn't allow dogs.

Yes, parking facilities are available at Quality Inn & Suites I-35 near Frost Bank Center.

Yes, Quality Inn & Suites I-35 near Frost Bank Center has a gym.

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