Marinaterra Hotel & Spa offers a standout experience, particularly noted for its prime location on the marina, providing breathtaking views of the sea perfect for both sunrise and sunset enthusiasts. Guests frequenting the hotel benefit from its convenient proximity to reputed restaurants and tourist spots, enhancing their stay with easy access to exploration and local dining experiences.
The hotel’s breakfast receives generally positive feedback with praise for its delicious taste and ample menu options, although some guests note occasional issues with the service and buffet size. Rooms at Marinaterra are largely appreciated for their comfort, cleanliness and spaciousness. Recently renovated suites draw special praise for their beauty and functionality, though there are occasional mentions of standard rooms needing maintenance or having outdated features.
Cleanliness throughout the hotel is highly commended with guests frequently highlighting the modern and super clean environment. There are minor criticisms about specific areas needing better cleaning practices, but these do not overshadow the overall perception of a very clean and beautiful facility.
Staff service at Marinaterra is mostly lauded, especially at the front desk and the restaurant, where personnel like Manuel and the barman at Gil Santiago Beach Club are noted for their exceptional hospitality. While there are minor reports of inconsistent service, the prevailing sentiment reflects a friendly and accommodating team dedicated to enhancing guest experiences.
The pool area garners positive remarks for its scenic beauty and clean, well-maintained facilities, despite some concerns about the absence of shaded areas and food services. The pool's layout and the additional beach club provide diverse options for relaxation.
Many guests find the beds at Marinaterra Hotel & Spa to be very comfortable, contributing to a good night's sleep. However, there are sporadic comments on the age and condition of the mattresses and pillows, indicating a need for occasional updates.
In summary, Marinaterra Hotel & Spa excels in offering a picturesque, clean and welcoming environment, conducive to both relaxation and exploration, backed by mostly positive service and amenities.
Categories
Honeymoon
AI-generatedSituated in the beach destination of San Carlos, this hotel includes a spa and is listed as a 'Hotel for Honeymoon'. It provides a relaxing coastal setting with spa services for couples.
Spa
AI-generatedThe 'Chocolate Salon & Spa' at this hotel provides an extensive menu of services including massages, facials, spa pedicures with reflexology massage, manicures, makeup, hairstyles, and wedding packages. It also boasts a dry sauna and features a distinctive 'Vichy Shower' experience with chocolate and Dead Sea mud.
Romantic
AI-generatedLocated in San Carlos, this hotel provides a romantic setting with marina and mountain views. It offers a full-service spa and gourmet dining options, perfect for couples seeking relaxation and luxury. The beautifully appointed rooms add to the pampering experience.
Pool
AI-generatedThis hotel offers a blend of relaxation and adventure with direct beach access, multiple pools, and a spa. Guests can enjoy various water sports and family-friendly amenities like a children's pool and playground.
Children's Pool
Outdoor Pool
Parking
AI-generatedThis hotel offers convenient on-site parking. It provides easy access to the marina and surrounding attractions, making it ideal for guests with vehicles.
Gym
AI-generatedOffers a fitness center along with spa facilities for a balanced wellness experience. The hotel's beautiful marina setting and relaxing atmosphere make it ideal for health-conscious travelers.
4 Star
AI-generatedThis hotel offers a private beach area, outdoor swimming pools, and snorkeling activities. Guests can enjoy the on-site restaurant, spa treatments, and free Wi-Fi. The rooms are modernly decorated and air-conditioned, with balconies and LCD TVs.
Outdoor Pool
AI-generatedThis hotel features two outdoor swimming pools and a full-service spa, providing extensive options for relaxation and recreation. It also offers a health club and is located near Marina San Carlos.
Family
Free Wi-Fi
Business
Accessible
Children's Pool
Room Types
Standard Double RoomThis room type is air conditioned and offers a ceiling fan, closet, flat-screen TV with cable channels, telephone, coffee machine, and a balcony.
The private bathroom has a shower and a hairdryer. A safety deposit box is available.
Deluxe Double RoomRoom with a view from the highest levels, which has 2 double beds, WiFi, 32'' cable LCD TV, a safe, hair dryer and coffee maker.
Suite with TerraceThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with cable channels, a coffee machine, a dining area, a wardrobe as well as sea views. The unit has 3 beds.
Deluxe SuiteThis spacious suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. This air-conditioned suite comes with a dining area, a flat-screen TV with cable channels a coffee machine and a terrace. The unit has 3 beds.
Superior SuiteThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette is available for cooking and storing food. This air-conditioned suite consists of a dining area, a flat-screen TV with cable channels a coffee machine and a terrace. The unit has 3 beds.
Guest Reviews
8.9
Excellent
Review Summaries
Summarized by AI
Location
Marinaterra Hotel & Spa boasts an enviable location on the marina, offering stunning views of the sea, perfect for sunrise and sunset enthusiasts. Guests frequently praise its proximity to many good restaurants and key tourist spots, making it a convenient choice for both relaxation and exploration. The hotel's facilities, including a nice pool and a beach club, are well-regarded, providing a comfortable and enjoyable experience. Service and attention from the staff are repeatedly highlighted as excellent, adding to the overall positive impression. With its well-maintained rooms and an unbeatable view from the balconies, Marinaterra Hotel & Spa stands out as a prime destination for travelers looking for a serene yet accessible waterfront retreat.
Breakfast
Marinaterra Hotel & Spa offers a breakfast experience that garners mixed reviews, but leans heavily toward the positive side. Most guests commend the breakfast, highlighting its delicious taste and ample menu options, making it a highly enjoyable start to their day. The hotel's breakfast buffet is praised for its good quality and reasonable pricing, despite not being included in the room rate. The service from the breakfast waitstaff is often noted positively, contributing to a pleasant dining experience.
On the downside, some guests have encountered issues such as slow service and chaotic dining conditions due to the buffet's small size, which is sometimes inadequate for the number of guests. There are also complaints about breakfast requests not being fulfilled and occasional dissatisfaction with the attention from waiters. Despite these criticisms, the majority of feedback emphasizes the tasty food and overall good quality of the breakfast offerings at Marinaterra Hotel & Spa.
Rooms
Marinaterra Hotel & Spa offers a mixed experience when it comes to its accommodations, but many reviews highlight positive aspects. Guests often praise the recently renovated suites, which are described as amazing and spacious, featuring beautiful views and functional kitchens. Many reviews mention the comfort and cleanliness of the rooms, along with well-maintained and fragrant interiors. The rooms are often noted for being very spacious, equipped with comfortable beds and in excellent condition.
However, some guests noted that standard rooms, while clean, are quite basic. A few reviews highlighted issues such as worn-out furniture, outdated mattresses and rooms needing maintenance, especially in older parts of the hotel. Some rooms had problems with cleanliness upon arrival and lapses in Wi-Fi connectivity were also mentioned. Despite these downsides, the hotel's updated lobby and clean public areas provide a welcoming atmosphere overall.
Beds
Guest reviews of Marinaterra Hotel & Spa highlight a generally favorable impression of the beds, noting that many found them very comfortable and conducive to a good night's sleep. Several positive remarks emphasize the beds' comfort, often referring to them as "super comfortable" and "great." However, there are some common criticisms, particularly concerning the age and condition of the mattresses with mentions of them being old, flattened or having holes. Pillow quality also received mixed feedback with several guests pointing out that they were very hard or lumpy, leading to discomfort such as neck pain.
Cleanliness
Marinaterra Hotel & Spa has generally garnered positive feedback regarding its cleanliness and modernity. Guests have repeatedly praised the hotel for being very clean, modern and beautiful. The rooms and facilities are highlighted as both comfortable and aesthetically pleasing. Many visitors appreciated the super clean environment, emphasizing that it was one of the best aspects of their stay.
Despite these commendations, a few reviews mentioned areas for improvement. Some guests pointed out that certain parts of the hotel could benefit from better cleaning practices and a bit of remodeling. Specific criticisms included bad odors in some areas, pigeon nests on balconies and occasional issues with towel cleanliness.
Overall, the prevailing consensus indicates that while the hotel excels in providing a clean and comfortable setting, there are isolated instances where it could enhance its cleaning standards to ensure a consistently pristine experience throughout.
Staff
At Marinaterra Hotel & Spa, the guest experience with the staff is mixed but showcasing some notable highlights. Many visitors commend the excellent customer service and the friendly, accommodating nature of the staff, especially those at the front desk and housekeeping, who are described as wonderful and efficient. Additionally, the restaurant staff receive praise for being amazing, attentive and particularly accommodating with specific mentions of individuals like Manuel and the barman at Gil Santiago Beach Club.
Guests frequently point out the helpfulness and patience of the staff, particularly those who assist with luggage. The welcoming nature of the staff is often noted as excellent, reinforcing a sense of positive engagement for many visitors. However, it is important to acknowledge that there are some inconsistencies in this regard. Some guests have encountered curt or inattentive lobby staff with a few specific instances of rude behavior, including from security guards and certain reception staff.
Despite these occasional setbacks, the general sentiment remains positive about the staff at Marinaterra Hotel & Spa, particularly when it comes to the front desk and restaurant teams who frequently earn high marks for their friendliness and excellent service.
Pool
Marinaterra Hotel & Spa offers a visually stunning pool area with a beautiful view of the nearby dock, creating an admired and appreciated space for guests. Many reviews highlight the pool's excellent condition and overall pleasant experience, mentioning that the facilities are very clean and well-maintained. The hotel features multiple pools divided into different areas, including a beach club with a nice layout, adding to the overall appeal for various types of visitors. However, there are some expressed concerns such as a lack of shaded areas, absence of food and beverage services and occasional cleanliness issues. Despite some reviews pointing out the pool being unheated and small for the hotel's capacity, the pool area generally provides a comfortable and enjoyable space for relaxation.
FAQ
Yes, Marinaterra Hotel & Spa has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Marinaterra Hotel & Spa.
No, Marinaterra Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Marinaterra Hotel & Spa.
