San Francisco, 140 Mason St.37.784834,-122.409336(Show on Map)
7.7
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
FOUND Hotel in San Francisco is well-regarded for its prime central location near Union Square and Market Street, making it a convenient option for exploring the city. It's particularly accessible due to its proximity to public transportation, shopping centers and an array of restaurants. While some guests have expressed concerns about the surrounding area's safety at night, the hotel has implemented robust security measures, ensuring a safe environment for its guests.
The hotel consistently receives positive feedback for its exceptional cleanliness with guests frequently praising the spotless rooms, bathrooms and common areas. The staff at FOUND Hotel is another highlight, noted for their friendliness, helpfulness and professional demeanor. Employees, particularly front desk personnel like Patty, Iris and Renata, are commended for their excellent service, making guests feel welcome and well-attended to.
Guests generally appreciate the comfort of the beds, which are often described as super comfortable and cozy, contributing to a restful sleep experience. The free WiFi is reliable and meets the needs of most travelers, providing a good signal strength suitable for work and leisure.
However, the hotel does have some drawbacks. The rooms are frequently described as very small and sometimes cramped with limited space for movement, particularly in accommodations meant for multiple occupants. Some rooms also lack windows and amenities such as refrigerators or minibars, which can detract from the overall experience. Additionally, there have been occasional mentions of unpleasant odors and inadequate ventilation in certain rooms.
Despite these challenges, the overall value for money is positive, especially given its location and the basic yet comfortable accommodations. FOUND Hotel is a solid choice for budget-conscious travelers, offering a clean, comfortable and conveniently located stay, though it may be better suited for shorter visits rather than extended stays.
Categories
Free Wi-Fi
3 Star
Small
Room Types
Superior Quadruple RoomThe quadruple room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 4 beds.
Queen RoomThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
King RoomThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
Superior Twin RoomThe twin room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.
Twin RoomThe twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Quadruple RoomThe quadruple room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 4 beds.
Standard Double RoomThe double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Queen RoomThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Guest Reviews
7.7
Good
Review Summaries
Location
FOUND Hotel in San Francisco enjoys a highly praised central location, making it accessible and convenient for guests. It's situated near Union Square and Market Street, placing it within walking distance of key tourist spots, public transportation, shopping centers and a wide selection of restaurants. The location is particularly advantageous for those relying on public transit with several metro and bus stops in close proximity.
Despite the abundance of positive remarks regarding its central setting, some guests noted the surrounding area can feel somewhat unsafe, especially at night, due to the presence of homeless individuals and visible drug use. However, the hotel maintains good safety measures, such as locked doors with code access after certain hours, ensuring guests' security within the premises.
Aside from the location, the hotel is commended for its cleanliness, comfortable common areas and modern amenities. The overall value for money is noted positively with guests appreciating the ease of check-in and the satisfactory accommodations. Despite some drawbacks regarding the immediate neighborhood, the hotel's prime location and accessibility make it a popular choice for exploring downtown San Francisco.
Rooms
FOUND Hotel in San Francisco appears to offer mixed experiences when it comes to the room accommodations. Most guests note that the rooms are exceptionally clean, well-presented and functional with very comfortable beds. There are highlights of spacious and cozy atmospheres in some of the rooms, particularly the bathrooms which are large and well-kept. However, many reviews emphasize that the rooms are quite small, often described as extremely or very small with limited space for movement, especially in rooms meant for multiple occupants.
The compact nature of the rooms is particularly inconvenient for families or groups of four with some guests pointing out that these rooms are almost uncomfortably cramped. Certain rooms lack windows and do not have amenities like refrigerators or minibars, which may detract from the overall comfort. Some reviews also mention unpleasant odors like bad carpet smells or an overall lack of ventilation and light with specific notes on the odor resembling urine in some instances.
Additionally, the space can be tight to the point where guests can't comfortably stay in the room unless they are on the bed. Overall, while the price and functional cleanliness of the rooms are praised, potential visitors need to come prepared for the compact living quarters and limited amenities at FOUND Hotel, San Francisco.
Beds
FOUND Hotel, San Francisco, has garnered numerous positive remarks regarding the comfort of their beds. Many guests have highlighted that the beds are super comfortable, incredibly cozy and very inviting after a long day of exploring. Reviews frequently mention the high level of comfort and the clean environment, making for a restful sleep experience. Descriptions such as comfortable and cozy and very comfy beds are common, reflecting a broad consensus about the quality of rest provided.
However, it's important to note some criticisms. Some guests found the beds to be too small and there were specific mentions of bunk beds that lacked privacy due to the absence of curtains. Guests have also pointed out that while the rooms are quite compact, they are clean and well-maintained.
Overall, despite a few minor issues related to bed size and privacy, the general sentiment points towards an extremely comfortable and restful sleeping experience at FOUND Hotel, San Francisco.
Cleanliness
FOUND Hotel in San Francisco has garnered strong positive feedback regarding its cleanliness from its guests. Many shared that the hotel is very clean and nicely remodeled with everything well-kept and tidy. The rooms, bathrooms and communal areas received frequent praise for being spotless and well-maintained. Guests found the accommodations to be consistent in cleanliness, noting clean bathrooms, showers and kitchens. The hotel's safety and security measures also contributed to a sense of ease among visitors. Additionally, the central location and good water pressure in the showers further enhanced the guests' experiences. However, some reviews did mention that rooms were not cleaned daily during their stay. Despite this, the general sentiment highlights FOUND Hotel as a clean, safe and comfortable place to stay in San Francisco.
Staff
FOUND Hotel in San Francisco boasts an exceptional team of staff, who consistently receive high praise from guests. Employees are commended for their friendliness, kindness and helpful attitudes with standout mentions going to front desk personnel like Patty and Iris, as well as Renata for her attentiveness. Whether addressing inquiries or helping with directions and recommendations, the staff’s professional and welcoming demeanor does not go unnoticed. Guests appreciate the accessibility and amiable nature of the team, noting that they are available 24/7 and always willing to assist, even amidst minimal staffing and automated services. The reception staff also garners accolades for their excellent attention and supportive approach, ensuring a pleasant and accommodating experience for all visitors.
Wi-Fi
Guests at the FOUND Hotel in San Francisco generally have a positive experience with the WiFi. Many reviews highlight that the internet service is solid and provides a good signal, which is especially appreciated by those needing to work. Free WiFi is available and guests widely acknowledge its reliability. While there are mentions of occasional issues, such as non-existent WiFi during certain stays or lack of signal on higher floors, these instances seem to be exceptions rather than the rule. Overall, the consensus points to a dependable WiFi service that meets the needs of most travelers.
3 Star
FOUND Hotel in San Francisco offers a good and affordable option for travelers, particularly highlighting its incredible location and decent room quality. The beds are noted for their exceptional comfort and the staff frequently receive praise for their friendliness and attentiveness. Guests often mention that the property is clean and optimal for short stays, meeting basic needs efficiently.
The hotel is strategically located close to transportation options, making it convenient for those looking to explore the city. Guests generally find the value for money to be quite favorable, labeling it a very good deal for the San Francisco area. While the rooms are described as small, they are cozy with the essential amenities provided.
However, some reviews point out that the hotel has areas for improvement. Instances of uncleanliness in specific rooms and the coffee machine being out of service for extended periods detract from the overall experience. The hotel is mostly recommended for short stays rather than extended vacations and its lack of parking facilities may pose a challenge, as guests need to use a nearby private lot at an additional cost.
Despite these minor setbacks, FOUND Hotel remains a solid choice for budget-conscious travelers who prioritize location and basic comforts in their accommodations.
FAQ
No, FOUND Hotel, San Francisco doesn't have any pool.
No, a spa isn't available at FOUND Hotel, San Francisco.
No, FOUND Hotel, San Francisco doesn't allow dogs.
No, parking facilities aren't available at FOUND Hotel, San Francisco.
No, FOUND Hotel, San Francisco doesn't have a gym.