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Hilton San Francisco Union Square

San Francisco , 333 O'farrell Street (Show on Map)

7.6

Good

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Summary of reviewsThe Hilton San Francisco Union Square is a great choice for those looking for a hotel in the heart of San Francisco. Guests rave about the hotel's amazing location, which is close to everything and makes it easy to explore the downtown area on foot. The hotel is conveniently located near attractions and transport, including the tram, Bart, cable car and Oracle Park. Guests appreciate the safe and comfortable location, despite the rough area on the edge of Tenderloin. The hotel's breakfast options receive mixed reviews with some guests raving about the delicious food while others find it too expensive or lacking in variety. The hotel's rooms are generally seen as clean and comfortable, although some guests note that they are outdated and in need of modernization. The hotel's cleanliness is highly praised with friendly staff and dutiful cleaners ensuring a comfortable and tidy stay. The hotel's staff is fantastic with many guests mentioning the friendly and helpful staff members who go above and beyond to make their stay comfortable. The hotel charges for WiFi, which some guests find ridiculous, but many still use the service despite mixed opinions on the connection quality. The hotel's pool and hot tub receive mixed reviews with some guests praising the well-equipped and quiet outdoor pool area while others find it disappointing and lacking in heating. The hotel's parking receives mixed reviews with some guests finding it expensive and problematic while others appreciate the convenience of on-site parking connected to the hotel. The hotel is an excellent choice for families visiting San Francisco with clean and spacious rooms and a variety of dining options nearby. The hotel offers a vibrant nightlife scene with a lively rooftop bar that boasts stunning views of the city. The hotel's beds are consistently described as comfortable and cozy, ensuring a restful and peaceful stay. Overall, the Hilton San Francisco Union Square is a great choice for those looking for a centrally located hotel in San Francisco.
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Hotel with Parking

Guests of the Hilton Union Square in San Francisco may park on their own or leave their vehicle with the valet in the hotel's secured and covered garage. The parking fee includes In/Out privileges.

EV charging stations

Skyscraper Hotel

36 floors: 150 metres (490 ft)

Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

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Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Pool Swim Up Bar Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Swim Up Bar

Hotel with Heated Pool

Room Types

Double Room with Two Double Beds Known as Classic and designed in ultra-modern decor, this room features a desk with an ergonomic chair.

King Room Known as the Classic and designed in ultra-modern decor, this room features a desk with an ergonomic chair. Easy access to the rooftop pool is featured with this room.

Skyline View - Two Double Beds Floors 20-44 Known as Skyline and featuring a stunning view of city and bay, this high floor room provides free WiFi. A desk with an ergonomic chair and a refrigerator is also provided. Easy access to the rooftop pool is featured with this room.

Queen Room Known as Classic and designed in ultra-modern decor, this room features a desk with an ergonomic chair. Easy access to the rooftop pool is featured with this room.

Skyline View - One King Bed Junior Suite Known as the Skyline, this suite is furnished with a spacious room with 1 king bed.

One-Bedroom King Suite This Skyline View Suite features 1 king bed in the bedroom and a separate seating area.

Skyline View - One King Bed One Bedroom Suite Known as Skyline, this suite features 1 king bed in the bedroom with separate sitting area and is located on floors 30-44.

Junior Suite with Two Queen Beds Featuring over sized windows adjacent to an open seating area, this junior suite provides two queen size beds with down white linens, grey and cream accents, and a glass shower in the en suite bathroom. A flat-screen cable TV and a spacious working area is offered.

Junior King Suite with Seating Area Featuring over sized windows adjacent to an open seating area, this junior suite provides a glass shower in the en suite bathroom. A flat-screen cable TV and a spacious working area is offered.

Two Double Beds One Bedroom Suite Suite offers a flat-screen TV, an iPod docking station, a minibar, a desk and a coffee machine.

Skyline View - One King Bed Floors 20-44 Known as the Skyline and featuring a stunning view of city and bay, this high floor room provides free WiFi. A desk with an ergonomic chair and a refrigerator is also provided. Easy access to the rooftop pool is featured with this room.

One King Bed Mobility/Hearing Accessible - Roll-In Shower Known as Classic, this room provides an iPod docking station, a flat-screen TV with cable channels, and an en suite bathroom.

One King Bed Mobility/Hearing Accessible Tub Known as Classic, this room provides an iPod docking station, a flat-screen TV with cable channels, and an en suite bathroom.

Deluxe Two Queen Beds Mobility/Hearing Accessible Tub Known as the Classic and styled in crisp white linens, this room provides a flat-screen TV with cable channels, an iPod docking station, and an en suite bathroom.

Deluxe Two Queen Beds Mobility/Hearing Accessible Roll in Shower Known as Classic and styled in crisp white linens, this room provides a flat-screen TV with cable channels, an iPod docking station, and an en suite bathroom.

Deluxe Double Room with Two Double Beds Known also as the Urban Contemporary room, designed in ultra-modern decor, this room features free WiFi, a desk with an ergonomic chair, and a refrigerator.

Deluxe King Room Known as Urban Contemporary and designed in ultra-modern decor, this room features free WiFi, a desk with an ergonomic chair, and a refrigerator.

Skyline View with Balcony - One King Bed Known as the Skyline, this room features air conditioning and a TV with cable channels.

Two-Bedroom Suite Air conditioning, a tea and coffee maker and a safe deposit box are featured in this spacious suite. The unit offers 3 beds.

Deluxe Junior King Suite This junior suite offers an over-sized bedroom, a seating area and a private bathroom.

Deluxe Queen Room with Two Queen Beds The quadruple room features air conditioning and a tea and coffee maker. The unit has 2 beds.

Double Room with Balcony and View This room includes an HDTV with premium channels, a mini-refrigerator, a coffee machine and a large work desk with an ergonomic chair.

King Room with Terrace and Pool View This room includes an HDTV with premium channels, a mini-refrigerator, a coffee machine and a large work desk with an ergonomic chair.

Double Room with View and Accessible Tub - Mobility and Hearing Access This room features an HDTV.

Double Room with View and Roll-In Shower - Mobility and Hearing Access This double room features an HDTV.

Large Room with Three Double Beds The family room offers air conditioning and a tea and coffee maker. The unit has 3 beds.

One-Bedroom Parlor Suite The spacious suite features air conditioning, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

About Hilton San Francisco Union Square

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Guest Reviews

7.6

Good

Location

The Hilton San Francisco Union Square is praised by guests for its amazing location in the heart of San Francisco. It is situated close to everything, making it a great spot to explore the downtown San Francisco on foot, including Chinatown and Union Square. The hotel is conveniently located near attractions and transport such as the tram, Bart, cable car and Oracle Park. Guests loved the walking distance to many restaurants and lounges located on the property. The location was described as safe and comfortable, making guests feel at ease during their stay. While the area on the edge of Tenderloin was described as rough, the hotel's convenient and central position more than makes up for it. In summary, the Hilton San Francisco Union Square is the perfect location for exploring the city center of San Francisco.

Breakfast

Guest reviews of the Hilton San Francisco Union Square have varied opinions on the breakfast options offered at the hotel. Some guests raved about the fantastic and delicious breakfast, while others found there wasn't enough variety or that it was too expensive with prices ranging from $42 to $57 per person. Some guests were glad to have breakfast included in the price of their stay, while others were disappointed that it wasn't included. Communication about prices was also an issue for some guests. Despite some negative feedback, many guests enjoyed their breakfast and appreciated the quality of the food with some even opting for the herb kitchen or the small bar inside the hotel instead of the buffet.

Rooms

Guest reviews of Hilton San Francisco Union Square's hotel rooms are mixed with some mentioning outdated furniture, carpets and decor in need of upgrades. However, many guests found the rooms to be comfortable, clean and spacious with super comfortable beds and beautiful views. A few negative reviews noted issues with cleanliness and uncomfortable bedding. Some guests also mentioned that the bathrooms were small and outdated. Overall, the rooms were generally seen as clean and comfortable, but in need of some updating and modernization.

Beds

The beds at Hilton San Francisco Union Square are consistently described as comfortable and even super comfy by guests. Some guests have noted the occasional issue with small or old beds, but overall, the majority have praised the comfort of the beds provided. One guest mentioned there was even enough room to move around in a spacious room with comfortable beds. Overall, guests can expect a restful and peaceful stay at the hotel thanks to the comfortable and cozy beds.

Cleanliness

Are you looking for a hotel that offers classiness and cleanliness? Look no further than the Hilton San Francisco Union Square! With its clean and spacious rooms, friendly staff and dutiful cleaners, you'll enjoy a comfortable and tidy stay. While some guests reported issues with housekeeping, these incidents were rare and the overall cleanliness of the hotel was highly praised. However, it's worth noting that some guests did encounter dirty towels, mold in the restrooms and worn-out furnishings, so it's important to check your room carefully upon arrival. Book a stay at the Hilton San Francisco Union Square for a clean and comfortable visit to the city.

Staff

The Hilton San Francisco Union Square has a fantastic staff that guests rave about. Many reviewers mention the friendly and helpful staff members with service throughout the hotel being described as stellar. Guests appreciate the amazing, exceptionally nice and supportive staff, who go above and beyond to make their stay comfortable. Although some guests encountered a few unfriendly staff members during check-in or in the food area, the majority of the staff are pleasant and accommodating. The concierge is especially superb in helping guests book restaurants and activities. The doormen are also very helpful and every employee encountered is friendly and kind. Overall, the hotel boasts a loving and happy group of people working there with everything and everyone being great!

Wi-Fi

The Hilton San Francisco Union Square hotel unfortunately charges for their WiFi, which some guests find ridiculous, especially in 2022. However, despite this, many still use the WiFi service, albeit with mixed opinions. While some find the connection to be decent, others find it slow and sporadically disconnects. Some guests also note that the WiFi at the hotel is outdated and needs to be improved. Nonetheless, the Hilton San Francisco Union Square still attracts many guests who are willing to pay for the WiFi to stay connected during their visit to the city.

Pool

The Hilton San Francisco Union Square hotel offers a pool and hot tub for guests to enjoy. While some guests noted that the pool was disappointing and lacked heating, others praised the well-equipped and quiet outdoor pool area. Despite some difficulty in finding the pool, families with children enjoyed the facility, which was a major draw for some guests choosing the hotel. Some guests commented on the pool's small size in comparison to the number of guests, while others enjoyed the pool alongside the hotel's sky lounge.

Parking

Guests have mixed feelings about the parking at Hilton San Francisco Union Square. Some found it difficult to get to with the traffic pattern, expensive and problematic. However, others appreciated the convenience of on-site parking connected to the hotel with easy access to the lobby and rooms. The hotel's location was also praised as good with great availability to park the hire car outside the front door for loading. Overall, the parking could be seen as an issue with some guests describing it as expensive and sketchy, while others found it convenient and easy. It's worth considering leaving the car while in San Francisco and renting when necessary to avoid the pricey parking fees.

Family

If you're planning a family trip to San Francisco, the Hilton San Francisco Union Square is a great choice for your accommodation. The hotel is conveniently located, making it safe and easy for families to get around. With a variety of dining options just a short walk away, this hotel is perfect for families with kids. The rooms are clean and spacious with the option of connecting rooms for larger families. Perhaps the most exciting feature for kids was the pool and hot tub, which they thoroughly enjoyed! Overall, this hotel is an excellent choice for families visiting San Francisco.

Nightlife

The Hilton San Francisco Union Square offers a vibrant nightlife scene for guests with a lively rooftop bar that boasts stunning views of the city. While some guests noted that the lobby bar was not open during certain hours or that they didn't care for the smell of marijuana in the area, the majority of reviews speak positively about the hotel's nightlife offerings. Guests can enjoy nightly parties in the lobby with energetic music, or step out for dinner at nearby restaurants in the Union Square area. For those looking for a more relaxed breakfast experience, some guests noted that there are no options within the hotel. However, the rooftop bar makes up for it with breathtaking views. Despite some concerns about the area being dire with homeless people and cannabis smokers, guests can still enjoy all that San Francisco has to offer from this centrally located hotel.

Yes, Hilton San Francisco Union Square has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Swim Up Bar, Outdoor Pool.

No, a spa isn't available at Hilton San Francisco Union Square.

Yes, Hilton San Francisco Union Square welcomes dogs.

Yes, parking facilities are available at Hilton San Francisco Union Square.

Yes, Hilton San Francisco Union Square has a gym.

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