The Westin St. Francis San Francisco on Union Square

San Francisco , , 335 Powell Street (Show on Map)


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Summary of reviewsThe Westin St. Francis San Francisco on Union Square is a landmark hotel located in the heart of San Francisco, offering a prime location for those seeking to shop and explore the city. The hotel's proximity to Union Square, shops, restaurants and major transportation options such as cable cars and buses received high praise from guests. The hotel offers spacious, clean and comfortable rooms with beautiful and comfortable beds. The staff is friendly, accommodating and professional with exceptional service from specific staff members. The hotel's historical elegance and modern comforts make for a unique experience that takes guests back in time while still providing all the required modern amenities. The hotel's breakfast, although mixed in reviews, is generally considered good and the hotel's cleanliness and overall upkeep earn high marks from visitors. The hotel's wifi service and parking situation received mixed reviews, but the hotel still offers great value for money. Overall, The Westin St. Francis San Francisco on Union Square is a great place to stay with a lot of positive amenities.
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The fee for the on-site garage parking includes in and out privileges. Guests who arrive in an electric vehicle can also find an on-site charging station available for a fee.

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Room Types
Traditional, Guest room, 1 Queen, No view, Landmark Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Traditional, Guest room, 1 King, Limited view, Landmark Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit has 1 bed.

Traditional, Guest room, 2 Double, Limited view, Landmark Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor and a flat-screen TV with streaming services. The unit has 2 beds.

Guest room, 1 King, Limited view, Tower Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Guest room, 2 Double, Limited view Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit has 2 beds.

Grand Deluxe, Guest room, 1 King, Union Square view Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a carpeted floor as well as city views. The unit has 1 bed.

Grand Deluxe, Guest room, 2 Double, Union Square view Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a carpeted floor as well as city views. The unit offers 2 beds.

Grand Deluxe, Guest room, 1 King, City view Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit has 1 bed.

Pacific Suite, 1 King, Tower, Corner room, Top floor Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a dining area, a safe deposit box and a flat-screen TV with streaming services. The unit has 1 bed.

Classic Suite, 1 Bedroom Executive Suite, 1 King, Landmark Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Grand Deluxe, Guest room, 2 Double, City view, Tower Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 2 beds.

Junior Suite, Junior Suite, 1 King, Coit Tower view, Tower Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Junior Suite, Junior Suite, 1 King, Sofa bed, Landmark Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor and a flat-screen TV with streaming services. The unit has 2 beds.

Park View Suite, 1 Bedroom Larger Suite, Landmark Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

City View Suite, 1 Bedroom Larger Suite, 1 King, City view Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a safe deposit box as well as city views. The unit offers 1 bed.

Bridge View Suite, 1 Bedroom Larger Suite, 1 King, Bay view Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Bay View Suite, 1 Bedroom Larger Suite, 1 King, Bay view Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a dining area. The unit offers 1 bed.

State Suite, 1 Bedroom Larger Suite, 1 King, City view Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 1 bed.

Deluxe, Guest room, 1 King, City view, Landmark Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit has 1 bed.

Chairman Suite, Larger Suite, Union Square view, Landmark Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 3 beds.

Windsor Suite, 1 Bedroom Presidential Suite, 1 King, Tower Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible The unit has 2 beds.

Deluxe King Room with Adapted Tub - Mobility and Hearing Accessible The unit offers 1 bed.

Deluxe King Room with Transfer Shower - Mobility and Hearing Accessible The unit has 1 bed.

One-Bedroom Executive King Suite with Adapted Tub - Mobility and Hearing Accessible

One-Bedroom Executive King Suite with Transfer Shower - Mobility and Hearing Accessible

About The Westin St. Francis San Francisco on Union Square
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Guest Reviews
8.4
Very Good
Location
Located in the heart of San Francisco, The Westin St. Francis is a landmark hotel that offers a prime location for those seeking to shop and explore the city. It's situated right next to Union Square with easy access to shops, restaurants and major transportation options such as cable cars and buses. Many guests love the hotel's proximity to shopping destinations like Macy's and Saks Fifth Avenue. The hotel's location also received praise for its convenience and centralization, making it easy to access major tourist sites and for Xmas shopping. Although the building may be a bit dated, it's kept spotlessly clean and offers spectacular views of the city. Staff are also friendly and accommodating. Overall, the Westin St. Francis is perfect for those looking for a central location and convenience during their stay in San Francisco.

Breakfast
The Westin St. Francis San Francisco on Union Square offers a great stay with friendly staff and even throws in free breakfast for some guests. Although some feel like the mandatory Destination Fee is a bit of a ripoff, those who enjoyed breakfast found it to be very good with wonderful fruit, pastries and made-to-order omelettes. However, some felt that there weren't enough food choices considering it's a buffet and the breakfast room was a bit too dark. Unfortunately, there is no real restaurant in the hotel, only a cafeteria pasta bar. Despite some mixed reviews, many guests loved the breakfast and found the room service to be fast and satisfying.

Rooms
The Westin St. Francis San Francisco on Union Square offers guests beautiful and clean beds that are incredibly comfortable. The room and luggage services are considered lightning-fast by guests. Rooms are described as spacious, quiet and comfortable with good-looking bathrooms. Guests staying at the historic landmark hotel can choose between the old and more updated parts of the hotel with both halves offering a different charm. Some guests complain about small or dated rooms, bad odors or noises, but many are very satisfied with their room experience. Overall, guests enjoy the hotel's location and its views overlooking Union Square. Some lament the value for money, while others are pleased with the quality of their rooms.

Beds
If you're looking for a hotel with comfortable beds in San Francisco, The Westin St. Francis San Francisco on Union Square should definitely be on your radar. Many guest reviews praise the modern, clean and spacious rooms with comfortable beds that are often described as heavenly. Although a few guests report uncomfortable beds or small sizes, the majority of reviews highly recommend the beds at this hotel. Shower products are also often mentioned as a nice touch. Overall, if you prioritize a good night's sleep on your travels, this hotel might just be the perfect fit for you.

Cleanliness
The Westin St. Francis San Francisco on Union Square is a beautiful and elegant hotel with great attention paid to cleanliness. Guests have described the hotel as "the cleanest hotel they have ever seen" and "very clean". Many have praised the comfortable beds that are also kept clean. Despite a few guests mentioning small cleanliness issues such as dirty windows or rushed cleaners, the overall consensus is that the hotel is well-maintained and kept to a high standard of cleanliness. The staff is also praised for their hospitality and attention to detail, ensuring a great experience for guests. The hotel's location and spacious, clean rooms also receive high praise from guests. While some guests noted that the hotel is showing signs of age, the cleanliness and overall upkeep of the property earn high marks from visitors.

Staff
The staff at The Westin St. Francis San Francisco on Union Square received high praise from guests. Many guests noted their kindness, attentiveness and helpfulness throughout their stay. The desk staff quickly handled any issues that arose and the luggage and valet staff were exceptional. Guests especially mentioned the exceptional service from specific staff members, such as Jason and Luis at the front desk and Anthony the concierge host. While there were a few negative comments regarding some employees, overall the staff was considered friendly, accommodating and professional. The hotel's location was also highlighted as ideal and the cleaning staff were praised for their thoroughness.

Wi-Fi
The Westin St. Francis San Francisco on Union Square boasts of luxury and sophistication. It offers a wide array of amenities for a comfortable stay. However, the hotel's wifi service garnered mixed reviews from its guests. Some guests experienced connectivity issues and slow internet speeds which affected their TV streaming. Others noted problems with the security of the wifi network. It is important to note that several guests also praised the hotel for offering complimentary wifi, making it easier for them to stay connected at no additional costs. Nonetheless, there were still guests who had to pay for it, which they found disappointing. Overall, guests agreed that the wifi service could use some improvements.

Parking
Guest reviews have mixed opinions about the parking at The Westin St. Francis San Francisco on Union Square. Some guests complained about the expensive valet parking fees ranging from $70 to $87 per night. However, others appreciated the convenience and safety of valet parking. Self-parking is not available and guests were directed to park a block away from the hotel. Despite the high cost of parking, some guests thought that the location of the hotel justified the price. Nonetheless, some caution that the price of parking was still a little bit expensive, some even calling it outrageous. A few guests also mentioned that the valet was backed up, causing a delay in retrieving their vehicles. Overall, while the parking situation at the hotel may not be perfect, it is worth considering given the location and convenience.

4 Star
Guests of The Westin St. Francis San Francisco on Union Square have some great things to say about this four-star hotel. Many guests appreciate the convenience, charm and comfort of the hotel. They also applaud the location of the hotel, which is fantastic and offers great value. Some guests describe their experience as superb or very good. While a few guests describe their experience as passable, the overall consensus is that this hotel is a great place to stay with a lot of positive amenities. However, some guests note that the hotel has not quite recovered from covid-related issues and is not as great as it used to be. Despite this, guests still enjoy the hotel and its services.

Business
The Westin St. Francis San Francisco on Union Square is a business-type hotel that is perfect for a Christmas shopping day. Despite an added resort fee, the hotel's facilities and services for business travelers are mostly positive. The staff, especially the concierge, is friendly and helpful. The location is great as it is situated in Union Square. However, there were some disappointments such as the lack of restaurant service to the room which was very disappointing. The absence of door men on the Union Park side and concierge manning the desk ever contributed to an overall anonymous ambience. The hotel also received criticisms for zero help in booking attractions, theater tickets and dining reservations. The front desk was overwhelmed by the crowds trying to check-in, but the hotel still offers a great value for money.

Historic
The Westin St. Francis San Francisco on Union Square is a hotel with a perfect blend of historic charm and modern comforts. It is a beautifully elegant historic hotel that has been restored wonderfully with all the modern charm. The hotel has amazing history and is a great historic landmark hotel. Guests love the historical elegance of the property and its great location. The staff is friendly and helpful, especially the concierge. The accessible lobby cafe, Cafe Rito, adds to the pleasant experience. Though the hotel has been updated, it still maintains its old feel and historical importance. It is a lovely hotel that conserves many details from the early 1900s. Staying at The Westin St. Francis San Francisco on Union Square is a unique experience that takes you back in time while still providing you with all the required modern amenities.


No, The Westin St. Francis San Francisco on Union Square doesn't have any pool.

No, a spa isn't available at The Westin St. Francis San Francisco on Union Square.

Yes, The Westin St. Francis San Francisco on Union Square welcomes dogs.

Yes, parking facilities are available at The Westin St. Francis San Francisco on Union Square.

Yes, The Westin St. Francis San Francisco on Union Square has a gym.
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