San Luis Potosi, Carretera 57 105 esquina Eje 102 Zona Industrial de San Luis22.123557,-100.916628(Show on Map)
8.8
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 10 Aug - Tue, 11 Aug10 Aug - 11 Aug
1 Room2 Guests
Info
Summary of reviews
Ibis San Luis Potosi receives consistent praise for a variety of aspects that make it a popular choice for both leisure and business travelers. Centrally located and easily accessible from the highway, the hotel offers a strategic position for visits to city centers, industrial zones and local events. Guests feel secure with the hotel's enclosed parking and monitored environment. The convenient location, coupled with cleanliness, comfortable accommodations and affordable pricing, appeals to many.
The breakfast service stands out as a highlight, described as delicious, abundant and varied. Guests enjoy a range of options with traditional Mexican dishes in a clean setting, enhanced by friendly and attentive staff. Despite some isolated concerns about variety and service disruptions, breakfast remains a key positive aspect of the hotel experience.
For dining, the hotel restaurant generally receives positive feedback for serving tasty food, particularly the Club Sandwich. However, the sporadic availability of the restaurant and perceived under-staffing at times suggest room for improvement. Some guests experience satisfactory meals despite the lack of room service.
Rooms at Ibis San Luis Potosi, though sometimes noted as small, are frequently lauded for their cleanliness and comfort. Effective soundproofing ensures a peaceful stay and the overall room service maintains a good standard of quality.
Cleanliness is consistently highlighted as a strong point with guests appreciating the hotel’s well-kept facilities. Occasional issues, such as the need for additional towels or minor cleaning oversights, are noted but do not overshadow the general positive sentiment.
The hotel staff receive high marks for their friendliness, professionalism and helpful nature, contributing significantly to guest satisfaction. The quick check-in and check-out processes, along with attentive service, enhance the experience.
WiFi service receives mixed reviews. While some guests find it fast and reliable, others encounter slow speeds and connectivity issues, especially on upper floors, indicating a need for improvement in this area.
Parking facilities are praised for being spacious and secure with monitored access and ample space, adding to the convenience of the stay.
For family stays, the hotel offers a safe and calm environment, catering well to children and pets with dedicated zones, making it an excellent choice for guests traveling with their families or furry friends.
Despite some mixed feedback on bed comfort, where preferences vary widely, many guests find the mattresses cozy and conducive to a restful sleep.
Rated consistently as a solid three-star hotel, Ibis San Luis Potosi offers good value for money with functional services and a convenient location. It meets the expectations of budget-conscious travelers by providing practical and reliable accommodations.
Business travelers find the hotel well-suited to their needs, appreciating the efficient services that cater specifically to work-related trips.
Lastly, the hotel is generally accessible for guests with disabilities with easy movement throughout the property and specifically designed rooms near elevators, although occasional elevator malfunctions are noted.
Overall, Ibis San Luis Potosi stands out for its strategic location, clean and comfortable accommodations and friendly service, making it a favorable choice for various types of travelers.
Categories
Sustainability Journey
This hotel is eco-certified and participates in the Green Key program. It implements specific green practices such as recycling, using LED light bulbs, and providing eco-friendly cleaning products and toiletries in rooms.
Family
This hotel offers essential amenities and comfortable rooms, suitable for families looking for a budget-friendly option. It focuses on providing a convenient stay.
Parking
Ibis San Luis Potosi provides parking facilities for guests. The parking area is easily accessible, making it convenient for travelers with vehicles.
Accessible
This hotel offers access for people with special abilities and provides wheelchair access to common and public areas.
3 Star
This hotel offers modern, comfortable rooms and essential amenities such as a restaurant, bar, and free internet access. Its location in the industrial zone makes it suitable for business travelers, and it provides easy access to major attractions.
Free Wi-Fi
Business
Room Types
Double RoomThis air-conditioned room features parquet floors and a flat-screen TV with international channels. It comes with a private bathroom and free Wi-Fi.
Twin RoomThis air-conditioned room features parquet floors and a flat-screen TV with international channels. It comes with a private bathroom and free Wi-Fi.
Guest Reviews
8.8
Excellent
Review Summaries
Location
Nestled in a convenient spot, the Ibis San Luis Potosi receives high praise for its strategic location. Guests repeatedly note its ease of access from the highway, making it a perfect stop for travelers. The hotel is centrally situated, offering quick access to the center, squares and various sites in San Luis. Reviewers have lauded its close proximity to both industrial zones and the city center, ideal for business and leisure visits alike.
Security is also a notable perk with guests feeling safe due to the enclosed parking and general ambiance. The location is not only practical with nearby major roads and essential amenities, but it also aligns well with travelers' activities and needs.
Those visiting local events like the fenapo (fair) find its location particularly advantageous. Additionally, the hotel’s geographical position proves to be well-suited for continuing journeys on Route 57. While some note that it is somewhat distanced from the city center, the overall convenience and connectivity make it a top choice for many.
Many reviewers appreciate the balance of location, comfort and price, emphasizing its value. Cleanliness and well-maintained facilities add to the appeal, alongside the warmth and efficiency of the staff, ensuring a pleasant stay. For anyone passing through or planning brief stops in the city, the Ibis San Luis Potosi offers a practical and comfortable option.
Breakfast
Guests at the Ibis San Luis Potosi mostly describe the breakfast as a highlight of their stay, frequently using terms like very delicious and excellent. The breakfast is praised for being rich, abundant and prepared in clean, healthy conditions with very good flavor. Many reviews commend the attentive and friendly staff who contribute to a pleasant dining experience.
The variety of the breakfast options is another often-mentioned positive aspect with several reviews noting a diverse and good buffet or a varied selection. Guests appreciate the Mexican style hot breakfast and the quality and variety in food, which caters to a wide array of tastes.
However, some reviews indicate that there's room for improvement in terms of variety and the buffet service. Mention of the lack of variety in the buffet and suggestions for more options reflect a desire for broader selections. A few guests also noted issues with misleading breakfast information and service disruptions, specifically mentioning instances where breakfast wasn't provided despite being charged or not included in the price.
Despite some negative feedback, overall, the breakfast at Ibis San Luis Potosi earns strong positive remarks and contributes significantly to the overall guest experience.
Dinner
The Ibis San Luis Potosi offers a commendable dining experience with many guests praising the food as delicious and the restaurant as a great option that serves until late. The Club Sandwich, in particular, has received positive feedback. Despite its proximity to the main road and industrial area, guests report that they can sleep well, hinting at good soundproofing.
However, there are notable inconsistencies in the availability of the restaurant, as it is reportedly closed on some evenings, Fridays, Saturdays and Sundays. When open, the restaurant appears to be understaffed at times, which could affect service quality. Additionally, while some guests find the food acceptable, others suggest that it could benefit from more variety.
There are mixed reviews about other dining aspects such as hard quesadillas and a lack of variety at the bar, although the tacos and beer at the bar have been appreciated. Furthermore, there is no room service for meals, which might be inconvenient for some. Despite these issues, some guests did receive service even after closing time, reflecting a level of flexibility and commitment.
Overall, while the food quality is generally well-received, the dining services at Ibis San Luis Potosi could improve in consistency and variety to better meet guest expectations.
Rooms
The rooms at Ibis San Luis Potosi have sparked varied impressions among guests, but several positive themes stand out. Many guests commend the cleanliness and comfort of the accommodations, describing the rooms as cozy and adequate for their purpose. The beds are frequently mentioned as comfortable, ensuring a good night's rest for many travelers.
However, some guests have noted that the rooms tend to be small, which might not be ideal for those expecting spacious accommodations. Despite their size, the rooms generally maintain a good standard of cleanliness. The bathrooms, while also small, have been described as spacious and satisfactory.
Notably, the rooms are well soundproofed, providing a tranquil environment free from external noise. This is a highlight for guests looking to relax and unwind.
In summary, while the rooms at Ibis San Luis Potosi are smaller than some might prefer, they make up for this with their cleanliness, comfort and effective soundproofing, making them a practical choice for many travelers.
Beds
The reviews for the beds at Ibis San Luis Potosi present a mixed bag of opinions. On the positive side, many guests frequently describe the beds as very comfortable with several noting the super comfy and soft nature of the mattresses. The rooms, while small, are often highlighted for their comfort and cleanliness, which adds to the overall pleasant experience.
However, there are numerous comments indicating that not all guests had a positive experience with the beds. Several reviewers mentioned that the mattresses were uncomfortable with some describing the beds as hard or even likening them to cots. There were also remarks about beds being too small and mattresses feeling old or low-quality.
Despite these mixed reviews, it seems the comfort of the bed can vary significantly from one stay to another. Still, when the beds are described as comfortable, guests seem to be quite pleased with their sleeping experience.
Cleanliness
Ibis San Luis Potosi consistently garners praise for its cleanliness, resonating through numerous guest reviews. Guests frequently highlight the very clean and comfortable environment, particularly emphasizing the stellar upkeep of the facilities and rooms. The dedicated cleaning efforts are evident with many noting the excellent service and the cleanliness of the facility as a whole.
However, feedback does include occasional mentions of areas needing improvement. Some guests reported issues such as the first room being very dirty and the presence of stains or tartar in the bathroom. There were also mentions of a lack of towels and soap and even sightings of cockroaches.
Despite these instances, the overall sentiment remains largely positive. The hotel is described as clean and pleasant with a focus on maintaining a safe and tidy environment. Moreover, the friendly and attentive staff play a crucial role in enhancing the cleanliness and overall experience.
In summary, while there are isolated concerns about specific cleaning issues, Ibis San Luis Potosi appears to maintain high standards of cleanliness and comfort, ensuring a generally positive stay for its guests.
Staff
The staff at Ibis San Luis Potosi consistently receive high praise from guests for their exceptional friendliness and professionalism. The reception staff are particularly noted for their patient and courteous behavior, providing a welcoming environment for all visitors. Guests appreciate the attentive service and respectful treatment they receive throughout their stay.
The general and cleaning staff are commended for their friendliness and efficiency, contributing to a positive overall service experience. Whether in the restaurant or at the front desk, the staff’s dedication to good customer service is evident.
Several reviews highlight the quick and smooth check-in and check-out processes, ensuring a hassle-free start and end to each guest's stay. The high level of attention and excellent customer care consistently provided by the staff enhances the comfort and satisfaction of guests, making Ibis San Luis Potosi a recommended choice for travelers seeking reliable and friendly service.
Wi-Fi
The Ibis San Luis Potosi receives mixed feedback regarding its WiFi service. Guests have praised the internet for being very quick and working well during their stay. Some reviewers found the Wi-Fi to be very good and mentioned not minding minor inconveniences, such as the need to adjust the plug. However, several guests highlighted issues with the internet, describing it as very slow, deficient and experiencing a bad signal. Some noted that the WiFi didn't work on the upper floors and generally described the service as problematic. Despite these issues, other aspects of the hotel were seen positively, but improvements in WiFi service could enhance the overall guest experience.
Parking
The parking facilities at Ibis San Luis Potosi receive high marks for being spacious, secure and well-maintained. Guests appreciate the ample and safe parking options provided, often highlighting the closed and monitored aspects of the parking lot as key benefits. The presence of a guard on duty further enhances the sense of security, ensuring that vehicles are well-protected. Overall, the convenience and safety of the parking setup contribute positively to the guest experience at this hotel.
Family
Ibis San Luis Potosi offers a family-friendly experience with excellent value for money. The hotel is praised for being kid-friendly with good facilities that ensure a safe environment for children. Visitors appreciate the calm and peaceful ambiance, ideal for a family stay. Reception staff receives commendations for their attentive service, contributing to the overall positive experience. While there are no coffee amenities mentioned, the hotel remains a perfect option for families seeking tranquil accommodations in San Luis Potosi.
3 Star
Ibis San Luis Potosí offers a satisfactory experience consistent with its three-star rating, showcasing good value for its affordable pricing. Guests appreciate the quick check-in process and the hotel's overall great condition, although some minor improvements are suggested to enhance its status within the three-star category. The functional services and the location meet the typical expectations for its rating. Despite a lack of room service and some issues with tax inclusions affecting the final price, it remains a good option for budget-conscious travelers. While it may not be exceptionally comfortable or luxurious, this hotel stands out as a practical choice for those seeking convenience and functionality within an affordable price range.
Business
Ibis San Luis Potosi is highly regarded for business travel. Many guests highlight that the hotel is perfect for business trips and work stays, meeting the needs of business travelers effectively. The services provided are deemed good and recommended for business purposes. There is consistent positive feedback about the hotel being an excellent option for business travel, making it an ideal choice for work-related trips. While one review noted it isn't business class, overall, the services are considered great for business.
Accessible
The Ibis San Luis Potosi is noted for its generally good accessibility for guests with disabilities. Guests highlight easy movement throughout the property and commend the accessible rooms, which are conveniently located near the elevator. The parking area is also praised, as it offers secure and substantial access. Additionally, the hotel's wifi access is reliably strong. However, issues were reported with the elevator not working at times, which could hinder ease of access. Minor drawbacks include low water pressure in the shower, but overall, the hotel's facilities are conducive to the needs of disabled guests.
Dog Friendly
Ibis San Luis Potosi stands out for its welcoming atmosphere for both pets and kids. The hotel is well-recognized for being pet friendly, allowing guests to bring their furry companions without significant cost or hassle. While there is an extra charge for pets, many guests found this fee manageable and were pleased with the hotel's acceptance of pets. However, it's worth noting that some guests were unaware of the additional charge until after booking.
Families will appreciate the kid-friendly facilities and the secure areas designed for pets, which allow for a stress-free stay. The dedicated dog-friendly zones ensure that pets are safe and comfortable throughout the visit. Overall, Ibis San Luis Potosi is a good option for travelers who do not want to leave their pets behind, offering a harmonious blend of convenience for both kids and pets.
FAQ
No, Ibis San Luis Potosi doesn't have any pool.
No, a spa isn't available at Ibis San Luis Potosi.
No, Ibis San Luis Potosi doesn't allow dogs.
Yes, parking facilities are available at Ibis San Luis Potosi.