Please suggest which room type a family with one child should choose and where the child will sleep: Grand Suite: two double beds, possibility of adding a travel cot and an extra cot. Suite Blanche: double bed with the possibility of adding a travel cot or an extra cot.
Please suggest which room type a family with two children should choose and where the children will sleep: Grand Suite: two double beds, possibility of adding a travel cot and an extra cot.
Please suggest which room type a family with three children should choose and where the children will sleep: Grand Suite: two double beds, possibility of adding a travel cot and an extra cot.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Grand Suite: two double beds, possibility of adding a travel cot and an additional cot. Suite Blanche: double bed with the possibility of adding a travel cot or an additional cot.
The travel cot is provided free of charge.
The extra cot is provided for a fee based on the period.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: Grand Suite: two double beds, possibility of adding a travel cot and an additional cot. Suite Blanche: double bed with the possibility of adding a travel cot or an additional cot.
The travel cot is provided free of charge.
The extra cot is provided for a fee based on the period.
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: Grand Suite: two double beds, possibility of adding a travel cot and an additional cot.
The travel cot is provided free of charge.
The extra cot is provided for a fee based on the period.
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Other Only if mandatory according to current Italian legislation
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. Suite Noir and Grand Suite
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Let's call the local emergency medical service
Is there a doctor available either on-site or on-call? No
Yes, Saint Paul Relais **** has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Saint Paul Relais ****.
No, Saint Paul Relais **** doesn't allow dogs.
Yes, parking facilities are available at Saint Paul Relais ****. For more information, read the answers to the Parking questionnaire