Summary of reviewsThe Hilton Santa Fe Buffalo Thunder is a beautiful and well-located hotel just outside of Santa Fe, offering a relaxing setting with an outdoor pool area and nearby casino for entertainment. The hotel is also ideally situated for outdoor activities and beautiful views of the land. Guests can expect a nice breakfast with attentive staff, though some express disappointment that there is only one choice available. The hotel offers two restaurant options for dinner with some guests finding the food to be excellent while others were disappointed with the limited meal options and odd operating hours of the restaurants. The rooms are generally very clean and spacious, making it a great choice for your stay in Santa Fe. The hotel boasts of its cleanliness with guests appreciating the hotel’s cleanliness and beautiful decoration. The staff has received mixed reviews with some guests having negative experiences with unfriendly and rude staff while others praised the friendly, helpful and polite staff members who went out of their way to make their stay enjoyable. Families traveling with young children will be happy to know that the hotel offers a game room for kids and amenities that the whole family can enjoy. The hotel offers a variety of comfortable beds for guests to choose from with many praising the great beds which are comfy and come with plenty of pillows. The casino is a great addition to the hotel, offering Vegas-style slot and table games and is well-maintained. Overall, the Hilton Santa Fe Buffalo Thunder is a lovely hotel with top-notch cleanliness, friendly staff and great amenities. Show more
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Categories
Resort with Rooms With Fireplace
Luxury Resort
Resort near Golf Courses
Eco Friendly Resort
Resort for Honeymoon
Casino Resort
Resort with Spa
Family Friendly Resort
Dog Friendly Resort
Romantic Resort
Business Resort
Accessible Resort
Resort with Gym
Resort with Tennis Courts
4-Star Resort
Room Types
King RoomCable TV is featured in this room. A minibar and tea and coffee-making facilities are also provided.
Double Room with Two Double Beds - Non-SmokingCable TV is featured in this room. A minibar and tea and coffee-making facilities are also provided.
King Studio SuiteThis suite is furnished with one king bed.
Studio Suite with Two Queen BedsThis suite is furnished with 2 queen beds.
One-Bedroom Queen Suite with TerraceThis suite is furnished with 2 queen beds.
King Room with BalconyThis room features a balcony, Native Pueblo designs and a flat-screen TV. An en suite bathroom equipped with a hairdryer is also included.
Queen Room with Two Queen Beds with BalconyThis room offers a balcony.
King Room with FireplaceCable TV and a fireplace are featured in this room. A minibar and tea and coffee-making facilities are also provided.
Terrace SuiteCable TV and a private terrace are featured in this room. A minibar and tea and coffee-making facilities are also provided.
Queen Room with 2 Queen Beds and FireplaceCable TV and a fireplace are featured in this room. A minibar and tea and coffee-making facilities are also provided.
Deluxe One-Bedroom Queen SuiteCable TV, a mini bar and small refrigerator are all included in this room.
Deluxe King SuiteThis suite's standout feature is the fireplace. The spacious suite offers air conditioning, a tea and coffee maker, a seating area, heating and a flat-screen TV with cable channels. The unit has 1 bed.
King Room with Roll-In Shower - Mobility AccessThe spacious double room provides air conditioning, a tea and coffee maker, a seating area, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds and Bath Tub - Mobility AccessibleThe air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 2 beds.
Queen Room with Two Queen Beds - Hearing AccessThis quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 2 beds.
King Room - Hearing AccessThe spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 1 bed.
Superior King SuiteGuests will have a special experience as this suite offers a fireplace. This suite features air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a balcony.
Queen Room with Two Queen Beds and Roll-In Shower - Mobility AccessThe air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 2 beds.
The Hilton Santa Fe Buffalo Thunder is well-located just outside of Santa Fe for those who prefer a quieter stay, but still close to the sights of the city. Guests love the location of the hotel with some describing it as beautiful and bien ubicado. The inner courtyard and outdoor pool area offer a relaxing setting, while the nearby casino gives visitors options for entertainment. The hotel is also ideally situated for outdoor activities and beautiful views of the land, whether watching rainstorms from the balcony or attending the Santa Fe Opera. For those needing to go to downtown Santa Fe, the location is an easy drive, though it is a bit too far from the city center for some guests who had to drive in. Despite this, the staff at the hotel are happy to provide recommendations for lunch and dinner in the area and guests overall appreciate the hotel and resort in its lovely location.
Breakfast
Guests who stay at the Hilton Santa Fe Buffalo Thunder can expect nice breakfast options, though some express disappointment that there is only one choice available. Some diners reported waiting a long time to be seated with limited options for food elsewhere on the property, while others found the breakfast to be excellent. Guests appreciated the size of the room and the attentiveness of the staff at the breakfast service. However, there were some complaints about the limited options for dining and the irregular hours of some restaurants. Despite these issues, those who enjoyed breakfast at the hotel had a positive experience.
Dinner
The Hilton Santa Fe Buffalo Thunder hotel offers two restaurant options for dinner; Red Sage and Iguana Cafe. While some guests found the food to be excellent, others were disappointed with the limited meal options and odd operating hours of the restaurants. Some guests also noted that not all of the restaurants were open, resulting in limited access to dining options. However, when open, the outdoor area and bar offered a great atmosphere. The Red Sage restaurant was criticized for being overpriced and having subpar tasting food, while the fine dining restaurant had limited options. Some guests even had to drive off-property to find suitable dinner options. On the other hand, the Iguana Cafe was praised as being reasonably priced and having great-tasting food. Unfortunately, some guests found the staff to be rude and their service to be slow, while others reported that waitresses were not knowledgeable about food or operating hours. All in all, the dining experience at the Hilton Santa Fe Buffalo Thunder had both its ups and downs with improvements needed in terms of variety and quality of food, service and operational hours.
Rooms
The Hilton Santa Fe Buffalo Thunder has beautiful decor and great rooms that are clean, quiet and spacious. Some rooms have balconies and newer furniture, making for a comfortable stay. The beds are cozy and have lots of pillows. The bathrooms are well-designed and the toilet is separated for privacy. Though some rooms are starting to get dated and need renovation, they are generally very clean and maintained. Some guests reported issues such as damaged furniture, no bath tub or mini bar as promised and a slight smell when entering the room. However, most reviews were positive and praised the hotel for their large, beautiful and comfortable rooms. Some even said that they had the most beautiful rooms in New Mexico. In terms of cleanliness, the hotel is highly rated with a few guests mentioning superficial cleaning and crusted dirt. Room service needs to be requested and isn't communicated to guests. Some rooms had negative issues such as no view, noisy air conditioning and dirty handprints in the bathroom. Overall, the hotel is very clean and spacious, making it a great choice for your stay in Santa Fe.
Beds
The Hilton Santa Fe Buffalo Thunder offers a variety of comfortable beds for guests to choose from. Some rooms contain two queen beds while others have a cozy king-size bed. Reviews mention that the bedding and rooms overall are comfortable with many praising the great beds which are comfy and come with plenty of pillows. A few guests express that the beds may be a bit too firm for their personal preference, but for the majority, the beds were perfect and provided absolute comfort. Although some guests encountered uncomfortable beds, they were in the minority. Overall, the spacious and comfortable accommodations at Hilton Santa Fe Buffalo Thunder will allow guests to have a restful stay.
Cleanliness
The Hilton Santa Fe Buffalo Thunder boasts of its cleanliness according to guests’ reviews. Visitors appreciate the hotel’s cleanliness with several describing it as "very clean" and others commenting that even public areas are "nice and clean." Rooms are also praised for being clean and spacious with some mentioning the beautiful decoration. However, a few guests had negative experiences such as finding hair in the bathroom or used band-aids in between towels. But overall, the hotel is deemed clean with guests highlighting the very clean casino and the facilities' cleanliness. The occasional weird smell or stains are quickly resolved with cleaning. Some guests did mention unfriendly staff, but in terms of cleanliness, there is little to complain about with most guests complimenting the clean and comfortable rooms of the resort.
Staff
The Hilton Santa Fe Buffalo Thunder has received mixed reviews of their staff. Some guests had negative experiences with unfriendly and rude front desk staff, as well as waiters who ignored them or were not knowledgeable about the food and hours of operation. Others noted that the hotel was understaffed and that some employees seemed overwhelmed, resulting in poor service. However, many guests praised the friendly, helpful and polite staff members who went out of their way to make their stay enjoyable. The housekeeping staff received particular compliments for their fast and efficient service. Despite labor shortages, some staff members were described as cheerful and efficient and the front desk employees and manager were cited as amazing by some guests. The staff at the Iguana Cafe and the bar also received high marks for their excellent service. Although some guests noted that the hotel lacked valet parking and bellmen, the staff were generally described as caring, positive and accommodating.
Family
Families traveling with young children will be happy to know that the Hilton Santa Fe Buffalo Thunder boasts a game room for kids and amenities that the whole family can enjoy. However, some guests were disappointed that there were no specific activities or entertainment options geared towards children. On the plus side, the pool is a great place for kids to cool off, but some guests note that unaccomplished minors can make for a loud party atmosphere. Sadly, some guests found that the website oversold the property's suitability for families, as there were limited options for food and entertainment. Overall, while not specifically kid-friendly, families who are looking for a comfortable place to stay with some fun amenities will enjoy their stay.
4 Star
Nestled in an isolated location, the Hilton Santa Fe Buffalo Thunder offers lovely facilities, top-notch cleanliness and friendly staff. Guests can enjoy amazing restaurants and a quiet stay along with a comfy bed. While some reviews indicate an average experience, many guests found it to be perfect or pleasant. The only downside was limited access to nearby places due to Covid restrictions and a few reviewers complained about the uncomfortable beds. However, most visitors have always had a good time here and believed it merited a four-star rating despite one reviewer calling for a downgrade to three stars.
Casino
The Hilton Santa Fe Buffalo Thunder offers a range of amenities including restaurants, shops, bars and a casino. The casino boasts Vegas-style slot and table games and is very cool and clean. Despite being short on staff and only having four tables open, guests had fun and some even won money. Lines can be long at times, but overall the casino is great-sized and well-maintained. However, guests cannot drink alcohol while playing and some facilities were closed due to Covid restrictions. Despite these minor inconveniences, the casino and restaurants are a great addition to the hotel.
No, Hilton Santa Fe Buffalo Thunder doesn't have any pool.
Yes, a spa is available at Hilton Santa Fe Buffalo Thunder.
Yes, Hilton Santa Fe Buffalo Thunder welcomes dogs.
No, parking facilities aren't available at Hilton Santa Fe Buffalo Thunder.