Irotama Resort
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Summary of reviewsIrotama Resort stands out as an exceptional destination, encapsulating serenity and luxury amidst its idyllic beachfront setting just 20 minutes from Santa Marta and only five minutes from the airport. The stunning surroundings, lush palm trees and nearly private beaches contribute to a tranquil environment perfect for relaxation.
The resort boasts excellent facilities, including rooms with spectacular ocean views and immediate access to the beach, pool and dining options. The majority of guests, primarily locals, enhance the authentic Colombian experience. The combination of an outstanding location, impressive amenities and beautiful natural surroundings make Irotama Resort a prime spot for both leisure and relaxation.
The breakfast at Irotama Resort garners high praise for its variety, freshness and delicious offerings, particularly in the Los Cocos restaurant. Despite minor issues with service organization and occasional shortages for latecomers, the breakfast experience remains a standout feature, highly recommended for its extensive and delectable options.
Dinner experiences vary with many appreciating the exquisite and varied cuisine, particularly the Asian restaurant and notable dishes like lobster. Nonetheless, some guests felt the menus lacked variety and found the buffet food average and sometimes greasy. Additionally, high costs and service delays marred the dining experience for some, indicating room for improvement in variety and quality.
Rooms at Irotama Resort are celebrated for their comfort, cleanliness and spaciousness. Modern and tastefully designed interiors, coupled with furnished balconies offering breathtaking views, enhance the overall stay. While bungalows and cabins received mixed reviews, the modern facilities in new towers with contemporary design are particularly appreciated. Some minor issues with air conditioning and showers were noted, but overall, the rooms meet guests' expectations for a comfortable stay.
Cleanliness is a notable feature at the resort with rooms, pools and common areas consistently maintained to high standards, contributing to a welcoming environment. Though there are occasional lapses, the commitment to cleanliness enhances the guest experience.
The exceptional quality of the staff adds significantly to the resort's appeal. Guests consistently praise the warmth, friendliness and professionalism of the team, emphasizing their attentiveness and welcoming demeanor.
The WiFi service, however, presents a mixed experience. While some guests praise its reliability, others encounter issues related to connectivity and device limitations.
The resort offers an extensive range of beautiful and well-maintained swimming pools, including an infinity pool and children's pool with a waterslide, catering to all age groups. Despite minor drawbacks like limited operating hours and occasional maintenance closures, the pools are widely regarded as a wonderful feature.
Beach lovers find Irotama Resort's beach area unbeatable, characterized by its cleanliness, security and tranquility. The beautiful, private beach enhanced by necessary amenities and picturesque sunsets adds to the serene experience. Nevertheless, obtaining service can sometimes be time-consuming and the presence of numerous street vendors could be bothersome for some guests.
Irotama Resort excels as a family-friendly destination with various activities and facilities catering to children, ensuring an enjoyable experience for all ages. While some guests suggest more varied recreational activities for kids and extended pool hours, the resort remains a top choice for families seeking a peaceful beach vacation.
Overall, Irotama Resort provides a delightful blend of old-world charm and modern luxury. With spectacular surroundings, excellent amenities and exceptional service, it remains a highly recommended retreat for relaxation and leisure.
Categories
The resort boasts excellent facilities, including rooms with spectacular ocean views and immediate access to the beach, pool and dining options. The majority of guests, primarily locals, enhance the authentic Colombian experience. The combination of an outstanding location, impressive amenities and beautiful natural surroundings make Irotama Resort a prime spot for both leisure and relaxation.
The breakfast at Irotama Resort garners high praise for its variety, freshness and delicious offerings, particularly in the Los Cocos restaurant. Despite minor issues with service organization and occasional shortages for latecomers, the breakfast experience remains a standout feature, highly recommended for its extensive and delectable options.
Dinner experiences vary with many appreciating the exquisite and varied cuisine, particularly the Asian restaurant and notable dishes like lobster. Nonetheless, some guests felt the menus lacked variety and found the buffet food average and sometimes greasy. Additionally, high costs and service delays marred the dining experience for some, indicating room for improvement in variety and quality.
Rooms at Irotama Resort are celebrated for their comfort, cleanliness and spaciousness. Modern and tastefully designed interiors, coupled with furnished balconies offering breathtaking views, enhance the overall stay. While bungalows and cabins received mixed reviews, the modern facilities in new towers with contemporary design are particularly appreciated. Some minor issues with air conditioning and showers were noted, but overall, the rooms meet guests' expectations for a comfortable stay.
Cleanliness is a notable feature at the resort with rooms, pools and common areas consistently maintained to high standards, contributing to a welcoming environment. Though there are occasional lapses, the commitment to cleanliness enhances the guest experience.
The exceptional quality of the staff adds significantly to the resort's appeal. Guests consistently praise the warmth, friendliness and professionalism of the team, emphasizing their attentiveness and welcoming demeanor.
The WiFi service, however, presents a mixed experience. While some guests praise its reliability, others encounter issues related to connectivity and device limitations.
The resort offers an extensive range of beautiful and well-maintained swimming pools, including an infinity pool and children's pool with a waterslide, catering to all age groups. Despite minor drawbacks like limited operating hours and occasional maintenance closures, the pools are widely regarded as a wonderful feature.
Beach lovers find Irotama Resort's beach area unbeatable, characterized by its cleanliness, security and tranquility. The beautiful, private beach enhanced by necessary amenities and picturesque sunsets adds to the serene experience. Nevertheless, obtaining service can sometimes be time-consuming and the presence of numerous street vendors could be bothersome for some guests.
Irotama Resort excels as a family-friendly destination with various activities and facilities catering to children, ensuring an enjoyable experience for all ages. While some guests suggest more varied recreational activities for kids and extended pool hours, the resort remains a top choice for families seeking a peaceful beach vacation.
Overall, Irotama Resort provides a delightful blend of old-world charm and modern luxury. With spectacular surroundings, excellent amenities and exceptional service, it remains a highly recommended retreat for relaxation and leisure.
Luxury Hotel
Hotel near Golf Courses
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in an idyllic setting, Irotama Resort offers a serene retreat with its prime beachfront location. The hotel's picturesque surroundings include stunning beaches that feel almost private, lined with lush palm trees, providing a tranquil environment perfect for relaxation. The resort is conveniently situated just 20 minutes away from Santa Marta, making it an accessible option for those wanting a quick escape from the city. Proximity to the airport, only five minutes away, adds to the convenience, while the nearby Zazue shopping mall ensures that guests have easy access to shops and restaurants.
The resort boasts excellent facilities with rooms that provide great ocean views and are steps away from the beach, pool and buffet restaurant. The atmosphere is enriched by the fact that most visitors are locals, lending a truly Colombian flavor to the experience. The combination of outstanding location, impressive resort amenities and beautiful natural surroundings makes Irotama Resort a perfect destination for both relaxation and leisure.
Irotama Resort offers a breakfast experience that has left many guests with positive impressions. The breakfast buffet is noted for its variety and freshness with options that cater to diverse tastes. Many describe the breakfast as delicious, rich and very complete, highlighting the extensive selection available each morning.
Guests have particularly appreciated the breakfast service at the Los Cocos restaurant, emphasizing both the quality and the numerous choices in the buffet. Some even regard the breakfast as spectacular and the best they have ever encountered, thanks to the range of tasty dishes and excellent service from the staff. The option to start the day with fresh, delicious meals has made the breakfast a standout feature of the stay.
However, there are a few mentions of areas for improvement. Some guests noted issues with the quality and organization of the breakfast service, including a shortage of food for latecomers and occasional problems with the buffet setup. Despite this, the general consensus is that the breakfast at Irotama Resort is a highlight with many guests recommending the all-inclusive plan to fully enjoy the delectable offerings.
Overall, the breakfast experience at Irotama Resort garners high praise for its variety, quality and the attentive service provided by staff, making it a delightful start to the day for many visitors.
The dinner experience at Irotama Resort has received mixed reviews from guests. Many have praised the food for being exquisite, delicious and varied, offering a fantastic array of options, especially highlighting the Asian restaurant and specific dishes like the lobster. Several guests commend the restaurant quality and the superb dinners available in different locations within the resort.
However, some guests were less satisfied, mentioning that the restaurant menus don't vary much and lacked variety with specific complaints about the buffet food being average and sometimes greasy. There were also issues with the quality of food with some diners expressing that food from a mall restaurant could be better. The dining experience seemed to differ across various restaurants with one being notably excellent while others fell short.
Additionally, multiple reviews noted that the food and beverages were quite expensive with some feeling that the high costs did not match the food quality. Delays in service during lunch and dinner were also mentioned, affecting the overall dining experience. For a more satisfying experience, guests noted the importance of early reservations and suggested that the hotel could improve by offering a greater variety of options and enhancing the quality and flavor of the meals.
Irotama Resort's rooms consistently receive high praise for their comfort, cleanliness and spaciousness. Guests highlight the large and well-equipped spaces, often mentioning modern and tastefully designed interiors. Many rooms feature furnished balconies offering stunning views of the ocean, lake or the surrounding landscape, which significantly enhance the overall stay experience.
The bungalows and cabins, although mixed in reviews, are generally noted for their comfort and coziness. However, some guests pointed out that these may appear somewhat outdated compared to the newer buildings. The remodeled cabins receive favorable mentions for their improved state.
Modern facilities and new towers add to the appeal with rooms in these sections being particularly appreciated for their contemporary design and amenities. Despite a few mentions of variable shower pressure and air conditioning issues, the rooms typically meet guest expectations for a comfortable stay.
While some rooms appeared old and small and some reservations faced issues with room readiness or not matching the description shown online, the overall sentiment remains positive towards Irotama Resort's accommodations. Guests generally enjoy a relaxing and comfortable environment with excellent pool areas and a wide variety of dining options, though experiencing delays in service is not uncommon.
In summary, Irotama Resort offers a mix of old-world charm and modern luxury in its room offerings with the majority of guests enjoying their spacious, clean and comfortable accommodations, enhanced by beautiful views and modern amenities.
The beds at Irotama Resort receive mixed reviews from guests. On the positive side, many guests found the beds to be comfortable and even described them as delicious. However, some mentioned that the beds were a little hard and not very comfortable with a few noting the lack of bedspreads and duvets. The rooms generally have comfortable beds, but there have been instances where there was only one bed in the room, despite different expectations. Guests also felt that the rooms could benefit from additional pillows and blankets. Additionally, the placement of the air conditioning units right in front of the beds has been noted as a factor that could disrupt a restful night's sleep. Small details like bathrobes missing belts and the absence of rugs at the foot of the bed were also mentioned. Overall, while the beds at Irotama Resort have their comforts, there are a few areas where improvements could enhance guest satisfaction.
Irotama Resort has garnered numerous positive remarks regarding its cleanliness, reflecting a dedicated attention to maintaining a pristine environment. Guests frequently mention that the rooms are very nice, clean, spacious and cozy, ensuring a comfortable stay. The cleanliness extends to the pools and common areas, which are often described as very clean and tidy. The beautiful, clean facilities and well-maintained landscapes contribute to the resort's overall appeal.
However, some feedback indicates areas for improvement, particularly with a few comments noting that the cleanliness of the rooms could be better at times and some common areas were found dirty. Despite these occasional lapses, the resort's cleanliness generally stands out as an excellent feature. The cleanliness extends to the beach areas, pools and restaurants, enhancing the guest experience.
Overall, Irotama Resort's commitment to cleanliness, combined with its beautiful and well-kept facilities, provides a welcoming and comfortable environment for its guests.
The reviews for Irotama Resort highlight the exceptional quality of its staff. Guests consistently praised the warmth, friendliness and professionalism of the staff, making special mentions of the super attentive and helpful service provided by all team members, from lifeguards and waiters to receptionists and those in charge of children’s activities. The staff's attention to detail, sincere interest and willingness to assist guests left a lasting impression with many noting their kindness and smiling demeanor. Despite a few instances of unhelpfulness, the majority of reviews emphasize the amazing service, excellent security and high-quality staff service. Overall, the attentiveness and courteous behavior of the staff significantly enhance the resort experience, ensuring guests feel welcomed and well taken care of throughout their stay.
The WiFi service at Irotama Resort presents a mix of experiences according to guest feedback. Some guests found the WiFi works well and appreciated the excellent signal throughout the hotel. However, others noted complications, such as the connection only allowing two devices and incorrect passwords provided in brochures. Streaming television is available, but some reviews mention issues with the service not working and overall poor quality of the WiFi. Despite these challenges, the resort offers personal WiFi integration for a more tailored internet experience.
Irotama Resort offers an extensive range of swimming pools that consistently receive high praise from guests. Visitors marvel at the beautiful and clean pool areas, which include notable features such as an infinity pool and a children's pool equipped with a waterslide. With numerous pools dispersed throughout the resort, there is ample space for both adults and children to enjoy.
There are specifically designated pools for different age groups and the presence of supervising staff ensures that safety is a priority. Guests particularly highlight the spectacular pools located at the lake tower and commend the overall cleanliness and pleasant atmosphere of the main pool.
Despite the overwhelming positive feedback, some guests noted the pools' operating hours could be extended, ideally until 9pm, to maximize their enjoyment. Others mentioned occasional inconveniences such as a lack of poolside towels and maintenance closures without prior notice. Additionally, some pools were reported to be too cold and there was a need for more umbrellas to provide shade.
However, these minor setbacks do little to detract from the universal acclaim for the resort's multiple swimming pools, which are widely regarded as beautiful, clean and an excellent feature for visitors of all ages.
Irotama Resort is a prime destination for beach lovers, offering convenient and easy access to an unbeatable beach area right in front of the hotel. The beachfront is consistently praised for its cleanliness, security and the peaceful atmosphere it provides. Guests frequently note the presence of umbrellas and other necessary amenities, which enhance the overall comfort and enjoyment of the beach setting.
The beach is described as beautiful with clear, clean waters and a picturesque sunset, adding to the idyllic experience. Its private nature affords a sense of exclusivity, making it a secure and serene retreat. There are also beautiful pools complementing the beachfront, creating a perfect balance between beach and poolside relaxation.
However, some improvements can be made, particularly regarding the service on the beach. Obtaining service can be time-consuming and there have been mixed reviews about the attentiveness and availability of beach staff. Additionally, the beach area sometimes attracts numerous street vendors, which can be an inconvenience for some guests. Certain restrictions, like a zero-tolerance policy for music and smoking, contribute to the tranquil environment but may not suit everyone's preferences.
Overall, Irotama Resort's beach is a significant highlight, renowned for its cleanliness, security and the range of amenities provided. The beautiful surroundings and serene atmosphere make it a wonderful place to unwind, despite a few minor service-related issues.
Irotama Resort stands out as a prime destination for family getaways, celebrated for its family-friendly atmosphere and dedication to creating a comfortable and enjoyable experience for guests of all ages. The resort offers a variety of activities and facilities that cater specifically to children, making it an excellent option for those traveling with young ones. The playground and pool areas are both safe and clean, providing ample recreation options that children adore.
The resort features spacious and elegant spaces, which contribute to its welcoming ambiance for families. There are also plenty of family-oriented activities and facilities, including slides and swimming pools, which are particularly popular among youngsters. The peaceful and pleasant environment, coupled with the extensive facilities and landscapes, further enhances the family experience.
Despite the overwhelmingly positive feedback, there are some areas for improvement. Specifically, recreational activities for children could be more varied and pool hours extended to maximize enjoyment for families, especially those with kids. Additionally, while the resort excels in caring for families, it has been noted that attention to elderly guests could be improved.
Overall, Irotama Resort is seen as a very good option for families looking to escape the routine and enjoy a peaceful beach vacation. With its attentive service, particularly at the beach and the range of activities available, many guests express a desire to return, highlighting the resort as a perfect family hotel.
Irotama Resort offers a beautiful setting, surrounded by stunning natural surroundings, making it one of the most picturesque destinations in Colombia. Guests frequently praise the excellent facilities which are maintained in very good condition, contributing to a pleasant and comfortable stay. The views from the balconies are magnificent, allowing guests to enjoy an idyllic scenery. While some reviews question the resort's five-star status with expectations not always matching their luxury standards, many visitors still consider it a luxurious resort. The resort stands out for its beautiful nature, superb conditions of facilities and overall excellence, which notably impresses numerous guests.
The Irotama Resort's outdoor pools consistently receive high praise from guests. The main pool stands out as excellent with many noting its suitability for children, making it a spectacular choice for families. Across the board, the swimming pools and accompanying jacuzzi are highlighted for their excellence and cleanliness. These features collectively create a very child-friendly environment, enhancing the overall experience for visitors.
Nestled amidst lush vegetation, Irotama Resort is a beacon of modern luxury, exemplified by its state-of-the-art infrastructure and a wide array of pools. The resort's prime location further enhances its appeal, offering guests easy access to various attractions. Dining is a delight with several restaurants providing diverse culinary experiences. Despite a few minor issues, the luxurious facilities and overall ambiance contribute significantly to an unforgettable vacation experience. Irotama Resort seamlessly combines relaxation and elegance, making it a top choice for a luxury getaway.
Irotama Resort's beachfront location receives high praise for its stunning, practically private beaches that offer a peaceful retreat. Guests appreciate the easy and comfortable access to the beach, complete with seats and kiosks that enhance the experience. The large private beach is noted for being clean and safe, providing a tranquil environment for relaxation. Families find the beach particularly suitable for little ones. Beyond the general beauty, visitors enjoy the beachfront facilities, including the popular Los Cocos restaurant which offers a delightful buffet breakfast with ocean views.
Though some reviews mention the need for improvements and the presence of many vendors passing by frequently, the overall consensus is positive. Visitors highlight the great service provided by the staff, particularly on the beach, making the stay even more pleasant. Overall, Irotama Resort's beachfront location is lauded for its beauty, cleanliness and family-friendly environment.
Location Show Map
Location
The resort boasts excellent facilities with rooms that provide great ocean views and are steps away from the beach, pool and buffet restaurant. The atmosphere is enriched by the fact that most visitors are locals, lending a truly Colombian flavor to the experience. The combination of outstanding location, impressive resort amenities and beautiful natural surroundings makes Irotama Resort a perfect destination for both relaxation and leisure.
Breakfast
Guests have particularly appreciated the breakfast service at the Los Cocos restaurant, emphasizing both the quality and the numerous choices in the buffet. Some even regard the breakfast as spectacular and the best they have ever encountered, thanks to the range of tasty dishes and excellent service from the staff. The option to start the day with fresh, delicious meals has made the breakfast a standout feature of the stay.
However, there are a few mentions of areas for improvement. Some guests noted issues with the quality and organization of the breakfast service, including a shortage of food for latecomers and occasional problems with the buffet setup. Despite this, the general consensus is that the breakfast at Irotama Resort is a highlight with many guests recommending the all-inclusive plan to fully enjoy the delectable offerings.
Overall, the breakfast experience at Irotama Resort garners high praise for its variety, quality and the attentive service provided by staff, making it a delightful start to the day for many visitors.
Dinner
However, some guests were less satisfied, mentioning that the restaurant menus don't vary much and lacked variety with specific complaints about the buffet food being average and sometimes greasy. There were also issues with the quality of food with some diners expressing that food from a mall restaurant could be better. The dining experience seemed to differ across various restaurants with one being notably excellent while others fell short.
Additionally, multiple reviews noted that the food and beverages were quite expensive with some feeling that the high costs did not match the food quality. Delays in service during lunch and dinner were also mentioned, affecting the overall dining experience. For a more satisfying experience, guests noted the importance of early reservations and suggested that the hotel could improve by offering a greater variety of options and enhancing the quality and flavor of the meals.
Rooms
The bungalows and cabins, although mixed in reviews, are generally noted for their comfort and coziness. However, some guests pointed out that these may appear somewhat outdated compared to the newer buildings. The remodeled cabins receive favorable mentions for their improved state.
Modern facilities and new towers add to the appeal with rooms in these sections being particularly appreciated for their contemporary design and amenities. Despite a few mentions of variable shower pressure and air conditioning issues, the rooms typically meet guest expectations for a comfortable stay.
While some rooms appeared old and small and some reservations faced issues with room readiness or not matching the description shown online, the overall sentiment remains positive towards Irotama Resort's accommodations. Guests generally enjoy a relaxing and comfortable environment with excellent pool areas and a wide variety of dining options, though experiencing delays in service is not uncommon.
In summary, Irotama Resort offers a mix of old-world charm and modern luxury in its room offerings with the majority of guests enjoying their spacious, clean and comfortable accommodations, enhanced by beautiful views and modern amenities.
Beds
Cleanliness
However, some feedback indicates areas for improvement, particularly with a few comments noting that the cleanliness of the rooms could be better at times and some common areas were found dirty. Despite these occasional lapses, the resort's cleanliness generally stands out as an excellent feature. The cleanliness extends to the beach areas, pools and restaurants, enhancing the guest experience.
Overall, Irotama Resort's commitment to cleanliness, combined with its beautiful and well-kept facilities, provides a welcoming and comfortable environment for its guests.
Staff
Wi-Fi
Pool
There are specifically designated pools for different age groups and the presence of supervising staff ensures that safety is a priority. Guests particularly highlight the spectacular pools located at the lake tower and commend the overall cleanliness and pleasant atmosphere of the main pool.
Despite the overwhelming positive feedback, some guests noted the pools' operating hours could be extended, ideally until 9pm, to maximize their enjoyment. Others mentioned occasional inconveniences such as a lack of poolside towels and maintenance closures without prior notice. Additionally, some pools were reported to be too cold and there was a need for more umbrellas to provide shade.
However, these minor setbacks do little to detract from the universal acclaim for the resort's multiple swimming pools, which are widely regarded as beautiful, clean and an excellent feature for visitors of all ages.
Beach
The beach is described as beautiful with clear, clean waters and a picturesque sunset, adding to the idyllic experience. Its private nature affords a sense of exclusivity, making it a secure and serene retreat. There are also beautiful pools complementing the beachfront, creating a perfect balance between beach and poolside relaxation.
However, some improvements can be made, particularly regarding the service on the beach. Obtaining service can be time-consuming and there have been mixed reviews about the attentiveness and availability of beach staff. Additionally, the beach area sometimes attracts numerous street vendors, which can be an inconvenience for some guests. Certain restrictions, like a zero-tolerance policy for music and smoking, contribute to the tranquil environment but may not suit everyone's preferences.
Overall, Irotama Resort's beach is a significant highlight, renowned for its cleanliness, security and the range of amenities provided. The beautiful surroundings and serene atmosphere make it a wonderful place to unwind, despite a few minor service-related issues.
Family
The resort features spacious and elegant spaces, which contribute to its welcoming ambiance for families. There are also plenty of family-oriented activities and facilities, including slides and swimming pools, which are particularly popular among youngsters. The peaceful and pleasant environment, coupled with the extensive facilities and landscapes, further enhances the family experience.
Despite the overwhelmingly positive feedback, there are some areas for improvement. Specifically, recreational activities for children could be more varied and pool hours extended to maximize enjoyment for families, especially those with kids. Additionally, while the resort excels in caring for families, it has been noted that attention to elderly guests could be improved.
Overall, Irotama Resort is seen as a very good option for families looking to escape the routine and enjoy a peaceful beach vacation. With its attentive service, particularly at the beach and the range of activities available, many guests express a desire to return, highlighting the resort as a perfect family hotel.
5 Star
Outdoor Pool
Luxury
Beachfront
Though some reviews mention the need for improvements and the presence of many vendors passing by frequently, the overall consensus is positive. Visitors highlight the great service provided by the staff, particularly on the beach, making the stay even more pleasant. Overall, Irotama Resort's beachfront location is lauded for its beauty, cleanliness and family-friendly environment.
Yes, Irotama Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Irotama Resort.
No, Irotama Resort doesn't allow dogs.
Yes, parking facilities are available at Irotama Resort.
Yes, Irotama Resort has a gym.
Location Show Map
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