Santa Marta Marriott Resort Playa Dormida

Santa Marta , , Carrera 3 No 142-60 (Show on Map)
9.1
Excellent


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Summary of reviewsSanta Marta Marriott Resort Playa Dormida offers a premier beachfront location praised for its serene and private atmosphere, just steps from the sea. Its close proximity to the airport makes it convenient for travelers and the tranquil environment with stunning sunsets is often highlighted. Though some noise from passing planes and the isolated setting with limited nearby activities can be minor drawbacks, the hotel's peaceful ambiance and exquisite beach access are significant advantages. The access road's poor condition is frequently criticized, but once arrived, guests find the resort to be an excellent spot for relaxation.

Breakfast at the resort receives high acclaim for its variety and quality with many guests singling it out as a standout feature of their stay. While some note the breakfast's high cost and occasional menu repetition, the overall sentiment is overwhelmingly positive, highlighting the delicious offerings and excellent service.

Dining experiences for lunch and dinner are mixed. Many guests praise the food's freshness and taste, particularly themed dinners and the night brunch. However, some find the food average, expensive and occasionally inconsistent in quality. Despite this, the high standard of service and the positive experiences of many guests contribute to a commonly enjoyed dining time.

The hotel rooms are widely appreciated for being comfortable, spacious and clean, offering modern decor and luxury. Many guests commend the sea views, excellent room service and quality amenities. Minor issues like inadequate air conditioning and occasional maintenance problems are noted but do not detract significantly from the overall positive experience.

Cleanliness is a strong point of the resort with guests frequently praising the spotless rooms and well-maintained common areas. The hotel's strict COVID measures enhance the sense of safety and though occasional room cleaning service improvements are suggested, the general sentiment is highly positive.

The staff at Santa Marta Marriott Resort Playa Dormida receive consistent praise for their exceptional service and warmth. They are described as friendly, helpful and very attentive, often going above and beyond to meet guests' needs. This high level of personalized service significantly enhances the overall guest experience.

Regarding the hotel's wifi services, guests have mixed feelings. Common areas provide fast and reliable internet, whereas room connectivity is often slow and unstable. The requirement to pay for high-speed wifi further detracts from the experience, though the staff's helpfulness somewhat compensates for this inconvenience.

The spa receives positive reviews for its wonderful massages and attentive service, though some find it expensive with limited amenities or availability. Similarly, the gym is well-maintained and complete but is small and sometimes noisy, impacting its overall utility during peak hours.

The beachfront at the resort, while small and occasionally narrow, is clean, peaceful and semi-private, creating a calm retreat. However, limited space and intrusive street vendors can be minor inconveniences.

Parking facilities at the resort are generally secure and good with valet parking being a notable service. Some guests note the limited parking space, but the overall service quality in transportation is commendable.

For families, Santa Marta Marriott Resort Playa Dormida is a favorable choice, offering fun activities, particularly at the pool and Kids Club. Service aspects like room service enhance the family experience, despite minor issues like restrictions for small children in certain areas.

Overall, the Santa Marta Marriott Resort Playa Dormida excels in location, cleanliness, staff service and breakfast, making it a recommended destination for a restful vacation. Potential visitors should be aware of minor logistical inconveniences and the isolated setting but can expect a highly satisfying and serene experience.
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Room Types
Guest room, 1 King, Sofa bed, Partial ocean view, Balcony Guests will have a special experience as this double room offers a pool with a view. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious double room. The unit offers 1 bed.

Guest room, 2 Double, Partial ocean view, Balcony This double room offers a pool with a view. The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. This double room features soundproof walls, a minibar, a flat-screen TV and a balcony. The unit offers 2 beds.

Junior Suite, 1 King, Sofa bed, Partial Ocean view, Balcony The pool with a view is the standout feature of this double room. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious double room. The unit has 2 beds.

1 Bedroom Suite, 1 King, Sofa bed, Oceanfront, Whirlpool This double room's special feature is the pool with a view. The spacious double room provides air conditioning, a private entrance, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Guest Reviews
9.1
Excellent
Location
Santa Marta Marriott Resort Playa Dormida boasts a prime beachfront location, offering guests a serene and private retreat just steps away from the sea. Many visitors appreciate its proximity to the airport, which is merely a short drive away, making it highly convenient for travelers. Despite the occasional noise from passing planes, the tranquil and beautiful beach setting compensates with stunning sunsets and a relaxing atmosphere.

The hotel benefits from being in a quiet, somewhat secluded area, which is perfect for those looking to unwind away from the hustle and bustle of city life. Guests often highlight the exquisite beach access and the peaceful environment as significant advantages, though the isolation means there are limited external activities and dining options nearby.

While the facilities at the resort, including the modern rooms and excellent service, receive high praise, the access road to the hotel is frequently criticized for its poor condition and lack of proper signage. The immediate surroundings can appear unkempt with unpaved roads and occasional garbage, which might detract from the initial impression upon arrival.

Overall, Santa Marta Marriott Resort Playa Dormida is celebrated for its impeccable location by a calm beach, excellent amenities and the warm attention from staff, making it an ideal spot for a restful vacation. However, potential visitors should be prepared for some logistical inconveniences and a relatively isolated setting.

Breakfast
Guests generally have high praise for the breakfast at Santa Marta Marriott Resort Playa Dormida. Many reviews highlight the excellent variety and quality of the breakfast buffet, describing it as very delicious and offering a diverse range of options. The breakfast is noted for being complete and accommodating both typical and international tastes. Reviewers frequently mention that the breakfast is a standout feature of their stay with some even calling it the best part. Many guests also commend the service and the accommodating staff.

However, there are a few criticisms. Several reviewers mention the high cost of the breakfast, which some feel is not justified by the quality or variety offered. There are occasional comments about repetitive menu items and a limited selection in the buffet. Some guests were disappointed that breakfast was not included in their stay, while others noted specific issues like additional charges for certain items and a perceived emphasis on American over local or Colombian food. Despite these points, the overall sentiment towards the breakfast remains positive with many guests recommending it for its delicious and varied offerings.

Dinner
Santa Marta Marriott Resort Playa Dormida offers a dining experience that garners mixed reviews from its guests. Many praise the food at the hotel's restaurants, frequently describing it as delicious, fresh and well-cooked with some guests noting the culinary experience as being the best part of their stay. The breakfast, lunch and dinner options are often highlighted for their variety and taste with themed dinners and night brunch receiving particular commendation.

However, there are noticeable inconsistencies in the quality and preparation of the meals. Some guests found the food to be average, expensive and not always worth the cost with specific critiques mentioning limited variety and a need for more seafood dishes. There were instances of slow service and issues such as serving cold juice with hot food. Additionally, the hotel's private beach's exclusivity and food pricing raised some concerns among visitors.

Despite these occasional downsides, many guests express a willingness to return, largely due to the positive dining experiences and the overall excellent service from the staff.

Rooms
The Santa Marta Marriott Resort Playa Dormida earns high marks from guests for its impressive accommodations. Most notably, the rooms stand out for being comfortable, spacious and impeccably clean. Guests frequently appreciate the modern aesthetic and thoughtful decor that add to the overall sense of luxury. The comfort provided by the rooms is often highlighted with many praising the quality of the beds and the spaciousness of balconies.

Sea views from the rooms offer an additional layer of satisfaction, contributing to the overall pleasant experience. Excellent room service also adds to the positive guest experiences, although there are occasional mentions of minor issues, such as inadequate air conditioning and rare shower water problems.

Moreover, the facilities complement the room experience well. Guests highlight the cleanliness and good condition of the amenities, including the pool, restaurants and beach access, all underscored by attentive staff service.

While the rooms generally receive praise, there are minor areas for improvement, such as inconsistencies in room service and occasional maintenance issues like static on televisions and sewer smells in some suites. Nevertheless, the comfortable and modern rooms, combined with excellent facilities and breathtaking views, make for a compelling stay at this resort.

Beds
The Santa Marta Marriott Resort Playa Dormida receives mixed feedback regarding its bedding. Many guests praise the comfort of the mattresses and pillows, highlighting that the beds offer a good night's sleep. In particular, the King size beds are noted for their exceptional comfort. However, several reviews mention that some of the beds are too soft, too high, or smaller than expected for double beds.

The pillows also receive varied feedback; while some found them very soft and comfortable, others noted issues such as being too heavy, non-adjustable, or having a musty smell. The sofa bed, on the other hand, is not recommended due to its discomfort.

Despite these concerns, the overall comfort of the beds contributes positively to the hotel's reputation, allowing many guests to rest well during their stay. The hotel's cleanliness, excellent service and good food also enhance the overall experience.

Cleanliness
Santa Marta Marriott Resort Playa Dormida boasts impressive cleanliness throughout its premises, receiving frequent praise for its clean and modern design. The majority of guest reviews highlight the hotel's spotless rooms and well-maintained facilities. The bathrooms, common areas and overall hotel environment are consistently described as very clean and organized.

Guests appreciate the superior attention to detail in maintaining a high standard of cleanliness, further enhanced by the conscientious and respectful staff. The COVID measures have been noted to be appropriate, adding another layer of safety and reassurance for visitors. Despite some mentions that room cleaning service could be improved and an isolated incident with improperly cleaned glasses, the general sentiment remains overwhelmingly positive regarding the hotel's cleanliness. The resort's combination of modern design, cleanliness and excellent service makes it a highly recommended destination for travelers.

Staff
The staff at Santa Marta Marriott Resort Playa Dormida consistently receive high praise for their exceptional service and attentiveness. Guests highlight the quality of service and the warmth of the employees, describing them as friendly, helpful and incredibly attentive. The hotel's staff are not just polite but go above and beyond to accommodate guests' needs, making people feel welcome and attended to at all times.

Many reviewers specifically mention the kindness and hospitality of the team, noting that the staff are always smiling and proactive in their service. Whether it's the restaurant waiters, beach attendants or reception, the consistent feedback emphasizes a high level of friendliness and willingness to assist with any request.

There are repeated commendations for the staff's attention to detail and personalized service with several anecdotes about employees remembering guests' names and being flexible with check-out times. This dedication results in an impeccable and impressive service standard that makes guests feel at home and reluctant to leave.

While the feedback is overwhelmingly positive, there are a few minor critiques regarding service shortcomings such as limited bar and coffee options and sporadic less-friendly interactions. Nonetheless, the overall sentiment remains that the staff are a standout feature of the resort, greatly enhancing the guest experience with their professionalism and exceptional care.

Wi-Fi
Guests at the Santa Marta Marriott Resort Playa Dormida have mixed feedback when it comes to the hotel's wifi services. On the positive side, those relaxing in the common areas have reported enjoying fast and easy-to-use internet access with a good signal. However, in the rooms, the experience tends to be less favorable. Guests have consistently mentioned issues such as slow, intermittent and inconsistent wifi. Some found the internet quality to be quite regular and unstable, while others were particularly frustrated by having to pay for high speed wifi. Despite these connectivity challenges, the hotel's attentive, friendly and incredibly helpful staff often earn high marks for their service.

Spa
The spa at Santa Marta Marriott Resort Playa Dormida has received a variety of feedback. Many guests have praised it, describing the massages as wonderful and excellent and highlighting the spa as a fabulous and recommended feature of the hotel. The facilities at the spa are noted as impeccable with particular recognition for the attentive service. Although some found the spa to be very good value, others found it to be expensive, mentioning limited information available about its offerings. Certain reviews indicated that some amenities like the wet areas, sauna and Turkish bath were unavailable or required purchasing specific packages. A few reviews expressed disappointment, describing the spa as unfurnished or not good. Overall, the spa received a mix of reviews but tended towards positive recommendations.

Gym
The gym at Santa Marta Marriott Resort Playa Dormida has received mixed reviews from guests. Many appreciated the good maintenance and found the gym to be very good and even excellent. It appears well-equipped with one review describing it as complete. However, several guests noted that it is small, which can be particularly problematic during peak hours, especially in these pandemic times. Unfortunately, gym access is not allowed for minors. Some guests pointed out minor issues, such as a missing mirror for women and occasional noise. Despite these drawbacks, the gym generally meets the expectations of visitors looking for a convenient workout during their stay.

Beach
Santa Marta Marriott Resort Playa Dormida boasts a beachfront location that is a prominent feature of the hotel. The beach area, although described by many as small and narrow, is tidy, clean and well-maintained. Guests appreciate the tranquil and peaceful ambiance of the beach, making it a suitable spot for relaxing away from crowds. Its semi-private nature adds an element of exclusivity, despite being technically public and ensures it's less crowded than other nearby beaches like Irotama's.

The beach isn't characterized by the blue waters often associated with Caribbean destinations, but it is still nice for leisurely swims and family activities. The accessibility is praised with guests noting the excellent and spectacular access to the beach area. The beach's safety and the calm sea contribute to its appeal for families with kids.

However, the space is limited and the availability of loungers and chairs can be an issue with some areas inside the hotel utilizing the sand for seating. Another downside mentioned is the presence of many street vendors, which can intrude on the beach's privacy and tranquility.

Overall, the beach near Santa Marta Marriott Resort Playa Dormida is clean, quiet and conveniently located, creating a serene beach experience, albeit with some limitations regarding size and privacy from vendors.

Parking
The Santa Marta Marriott Resort Playa Dormida offers a range of parking facilities that cater to different needs. Guests generally appreciate the good and secure parking options available with some positive mentions of the service being both excellent and safe. The resort provides free parking and a valet parking service is often highlighted, although there are occasional mentions of confusion regarding its availability. Despite some comments about the small size and limited availability of parking spaces, the resort ensures helpful and polite drivers, enhancing the overall transportation experience to the city. Notably, guests are allowed to continue using the hotel facilities even after the official check-out time at noon.

Family
The Santa Marta Marriott Resort Playa Dormida is well-suited for family vacations with many reviewers describing it as family-friendly and ideal for a family stay. The hotel offers good vibes and is recommended for families looking for a simple but enjoyable experience. Children can have a lot of fun here, especially at the pool, which is warm and sunlit. The Kids Club provides engaging activities that keep young ones entertained.

However, there are some limitations. Small children may face restrictions in certain areas, such as being not allowed in the pool area but are welcome at the beach. While some kids may find the chairs uncomfortable, the overall experience still seems positive.

Service aspects like room service receive high praise, enhancing the family experience. The resort offers amenities such as complimentary coffee and WiFi, adding extra convenience. Despite minor issues like the limited coffee options and the need for expedited check-in, the resort remains a commendable choice for families looking to spend quality time together in a vibrant, comfortable setting.

Business
Santa Marta Marriott Resort Playa Dormida proves to be a mixed bag for business travelers. On the positive side, many guests find it suitable for business stays, noting the elegant lobby and well-maintained facilities. The rooms, equipped with large desks and comfortable chairs, cater well to those needing to work from the hotel. The dedicated business services and staff who remember clients' names enhance the overall experience, leading to a pleasant and efficient stay for work-related purposes.

However, some areas could use improvement. The minibar is noted to be expensive and certain basic amenities such as a complimentary coffee machine in the room are missing. Furthermore, the business center options are limited and the bar closes earlier than some guests would prefer. Despite these drawbacks, the resort's great location, lovely beach and friendly atmosphere contribute to an overall positive impression for business travelers seeking a blend of work and relaxation.

Accessible
Santa Marta Marriott Resort Playa Dormida offers a mixed experience regarding accessibility for guests with disabilities. Although the resort boasts a beach that is easily accessible and a comfortable suite, overall accessibility could be improved. Guests note that the hotel is generally accessible and features a spacious lobby, but there are challenges, particularly for wheelchair users and elderly guests. Limited facilities for disabled guests and specific issues with pool accessibility indicate areas needing attention to enhance the experience for all visitors.

Honeymoon
Santa Marta Marriott Resort Playa Dormida sets the stage for the perfect honeymoon experience with its cozy and romantic setting. The resort offers small but beautiful rooms that ensure comfort and rest. Honeymooners have praised the property as a fantasy come true for couples seeking an intimate and memorable getaway. The very friendly staff further enhances the stay, making it a great honeymoon destination for newlyweds.

Luxury
Santa Marta Marriott Resort Playa Dormida presents a luxurious experience for its guests, living up to its reputation as a premium destination. Visitors consistently highlight the modern and well-maintained facilities, noting that everything about the hotel's ambiance and design exudes luxury. From the comfortable rooms equipped with beautiful sea views to the overall high standards upheld by the hotel, the luxuries are evident. The service matches the opulence of the surroundings, often described as spectacular and excellent, contributing to a truly luxurious stay. The resort not only meets but often exceeds expectations, drawing comparisons with other high-end hotels. Despite it being a new establishment, it has swiftly aligned with Marriott's chain policy of excellence, providing a complete and lavish experience. The enchanting location adds to the allure, offering stunning views that enhance the sense of luxury.

Romantic
The Santa Marta Marriott Resort Playa Dormida is an ideal destination for a romantic getaway. The hotel offers a romantic beach and a tranquil setting, making it perfect for couples seeking a serene escape. Guests can enjoy complete romance at the pool and a peaceful ambiance throughout the resort. The beautifully furnished facilities and amazing views from the balcony enhance the romantic experience. The beach and pool areas provide ample relaxation opportunities with loungers in the shade for added comfort. Visitors have highlighted the comfort, tranquility and notably clean facilities of the resort. It's an excellent choice for both a couple's vacation and even for working remotely while unwinding. Celebrating special occasions, such as anniversaries, at this hotel seems particularly memorable.

Beachfront
Santa Marta Marriott Resort Playa Dormida is renowned for its enviable beachfront location, offering guests direct access to a private beach that is both secluded from the city and easily accessible. This beachside haven provides an excellent retreat for those looking to relax by the ocean with many reviews highlighting the scenic beachfront balconies and the hotel's proximity to the water.

The beach area itself is described as fantastic with a nice, albeit small, shoreline that offers consistent waves perfect for swimming. Guests are just steps away from the beach, making it a convenient spot for those looking to indulge in sunbathing or ocean dips. The hotel's facilities are conveniently located close to the beach, further enhancing the overall relaxing beachside experience.

While the hotel shines in its beachfront offerings, some reviews point out a few areas for improvement. The limited food menu and the price of meals not matching the quality have been noted. Additionally, the beach does not have a lifeguard on duty and there are limited activities and entertainment options available.

Overall, Santa Marta Marriott Resort Playa Dormida is praised as a great beachfront getaway in Colombia, ideal for chilling and enjoying the serene oceanfront atmosphere.


Yes, Santa Marta Marriott Resort Playa Dormida has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Santa Marta Marriott Resort Playa Dormida.

No, Santa Marta Marriott Resort Playa Dormida doesn't allow dogs.

Yes, parking facilities are available at Santa Marta Marriott Resort Playa Dormida.

Yes, Santa Marta Marriott Resort Playa Dormida has a gym.

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