The Ritz-Carlton, Santiago
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Summary of reviewsThe Ritz-Carlton, Santiago is a luxurious five-star hotel located in the pleasant district of El Golf with excellent proximity to restaurants and shopping areas. Guests have praised the hotel's infrastructure, cleanliness and attentive staff. The breakfast is highly rated for its variety and quality with some guests describing it as excellent and spectacular. The hotel's restaurant, Estro, is noted for its delicious meals, although some guests have reported long wait times. The rooms are spacious, comfortable and kept in impeccable condition with great attention to detail. The hotel's pool offerings and amenities create a pleasant ambiance for a memorable stay. The hotel truly lives up to its five-star rating with its impressive spa, extra comfortable beds and delicious food. Overall, The Ritz-Carlton, Santiago is a perfect option for a luxurious escape in Santiago, offering exceptional service and facilities at a reasonable price.
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Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Heated Pool Indoor Pool Rooftop Pool
Location of the pool: Indoor pool
Is it a pool of special type? Pool surface size: 11 m2
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Room Types
About The Ritz-Carlton, Santiago
Guest Reviews
The Ritz-Carlton Santiago is a great hotel in an excellent location, situated in the pleasant district of El Golf. Guests have praised the hotel's infrastructure and location, particularly its proximity to restaurants and the shopping area of Parque Arauco. The hotel is also conveniently located within walking distance or a short metro ride to the city center. The location is described as fantastic, very good and super nice. Overall, the hotel's location and atmosphere is perfect for those looking to explore Santiago.
The Ritz-Carlton, Santiago offers a breakfast experience that receives mostly positive feedback from guests. Many guests have described the breakfast as excellent, wonderful and spectacular in terms of variety and quality. The presentation and flow within the dining area are also praised. Guests have noted that the breakfast has a good selection and tastes delicious. The omelette is described by one guest as the best they have ever had. Special mentions were given to the service provided by the waitress, Valentina.
While some guests have noted issues with the breakfast, such as a long queue and limited food towards the end of the breakfast period, such comments are in the minority. In general, the breakfast receives high marks from guests. However, some guests have suggested that the hotel could improve the selection of fruits, pastries and bread available. Overall, The Ritz-Carlton, Santiago's breakfast is highly rated with guests finding it abundant, delicious and varied.
When it comes to dining at The Ritz-Carlton, Santiago, guests have a variety of options. The quality of the restaurant is consistently praised with many guests highlighting the great food and excellent service. The restaurant Estro is particularly noted for its delicious meals. However, some guests have reported long wait times for their meals, particularly when ordering room service. It's worth noting that some guests have had negative experiences with the quality and quantity of their meals and others have reported that the menu is not accurately represented. Nevertheless, those who have had a positive experience note the attentive and friendly staff, who take the time to explain each dish. If you're looking for a nice restaurant for dinner, this hotel definitely delivers. However, it's important to be aware of potential wait times and menu discrepancies.
The Ritz-Carlton, Santiago boasts spacious and comfortable rooms with some guests describing them as lovely and nice suites. The rooms are kept in impeccable condition with great attention to detail and cleanliness. Guests have complimented the comfortable and exquisite bedding and enjoyed the views of the city skyline from their rooms. The bathrooms have also come under high praise with some guests saying they were impressed by the outstanding quality. The hotel staff have provided excellent hospitality, ensuring that all guest requests were met. The hotel is conveniently located, making it easy to explore nearby dining options. Relaxation opportunities in the hotel include a spa, a jacuzzi and a pool. Guests have also enjoyed the delicious breakfast served at the hotel's restaurant.
The Ritz-Carlton in Santiago boasts quality bedding that guests have described as incredibly comfortable with some even comparing it to sleeping on a cloud. Reviewers have raved about the exquisite beds with extra-large sizes and plush pillows. The hotel's bedding is highly regarded for its firmness and softness, providing a comfortable night's sleep. There have been occasional mentions of softness that might not be to everyone's taste, but overall, the beds seem to be top-notch. The rooms are just as comfortable with guests enjoying the overall room comfort and decor. One guest even noted feeling at home due to the cordiality of staff. The Spa and its amenities have also been frequently praised in guest reviews.
Guests of The Ritz-Carlton, Santiago have overwhelmingly praised the hotel's cleanliness. Reviews describe the rooms as spacious, comfortable and impeccably clean with high-quality bedding and exceptional housekeeping service. The elegant and luxurious facilities, including large bathrooms and comfortable common areas, are also noted to be spotless. Additionally, the hotel is described as safe and secure. Although some guests have pointed out minor maintenance issues such as a dirty air conditioning grate or a malfunctioning Nespresso machine, these were not widespread issues and did not detract significantly from guests' positive overall impressions of the hotel's cleanliness.
The Ritz-Carlton Santiago boasts an exceptional staff that is professional and attentive to detail. Guests rave about the friendly and dedicated people in the Club Lounge, the valet parking attendants and the spa personnel. The hotel offers a personalized touch to customer service that is very much appreciated and guests feel at home with the warm and cordial staff. The hotel is luxurious and beautifully equipped with excellent facilities that are managed by competent and very friendly people. Despite a few negative comments about reception staff being unfriendly or unorganized, the overall impression is that the staff is top-notch, always available and eager to make sure guests enjoy their stay. With an excellent location to enjoy the best of Santiago, the Ritz-Carlton is a perfect destination for a relaxing and pampering getaway.
The Ritz-Carlton Santiago boasts of a variety of pools to elevate the guests' stay, including the indoor pool and the rooftop pool. While some guests noted that the indoor pool was overcrowded, the rooftop pool was much appreciated for its stunning views and relaxing atmosphere. The hotel also features a jacuzzi which many guests found to be exquisite. Some guests mentioned that the indoor pool area, especially the jacuzzi, seemed outdated. Despite this, the friendly and attentive staff at the pool and spa area made each visit a delight. Guests can also enjoy a meal by the pool, whether it be at the Bestro restaurant or with some ice cream from the poolside products. Some guests noted minor restrictions for the small indoor pool, but nonetheless enjoyed their time there. Besides the pool, guests can also indulge in the hotel's spa services and the comfortable and spacious rooms. All in all, the hotel's pool offerings and amenities create a pleasant ambiance for a memorable stay.
If you're looking for a luxurious escape in Santiago, The Ritz-Carlton is a perfect option. Guests rave about the exceptional service and facilities, making them feel right at home. The hotel truly lives up to its five-star rating with its impressive spa, extra comfortable beds and delicious food. While some reviewers note minor issues, the overall experience is still superb and a great value for the price. Whether for a romantic getaway or a city break, this hotel is definitely worth considering.
The Ritz-Carlton in Santiago is a luxury hotel that many guests rave about. From the elegant style and facilities, to the exceptional hospitality, it surpasses their expectations. The hotel is perfect for special occasions, such as anniversaries and offers a variety of amenities including a beautiful spa and pool and delicious restaurant options. Guests are impressed with the attention to detail, comfortable beds and ideal location in the city. Despite some varying opinions on whether it is truly a "luxury" hotel, the majority agree that The Ritz-Carlton provides a top-notch experience at a reasonable price.
Yes, The Ritz-Carlton, Santiago has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Rooftop Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at The Ritz-Carlton, Santiago.
Yes, The Ritz-Carlton, Santiago welcomes dogs.
Yes, parking facilities are available at The Ritz-Carlton, Santiago.
No, The Ritz-Carlton, Santiago doesn't have a gym.
