Hotel Museo Los Infantes

8.9
Excellent


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Summary of reviewsHotel Museo Los Infantes in Santillana del Mar offers guests a charming and historical retreat with a prime location ideal for exploring the region. Situated at the edge of the old town, it provides easy access to pedestrian streets, local restaurants and notable attractions such as the Altamira Caves. Despite its central position, the hotel maintains a peaceful atmosphere, complete with beautiful gardens and a well-preserved historic building.

The breakfast at the hotel is a highlight, often described in glowing terms by guests. The buffet features homemade and local products, including fresh orange juice, fruits, freshly prepared eggs and local specialties, catering to a variety of tastes and dietary needs. The quality and variety make it a delightful start to the day, complemented by the friendly service of the staff.

Dining options are notable with an on-site restaurant and bar offering good service. While the restaurant hours may be limited, the staff readily provide excellent recommendations for nearby eateries. The dining room and street-side terrace enhance the experience, although some guests may miss more exclusive gastronomic options.

The rooms at Hotel Museo Los Infantes are spacious, clean and comfortable, featuring traditional decor that adds to the charm. While some furnishings may seem outdated to a few guests, the overall positive sentiment remains strong, thanks to the large beds, quality bedding and well-maintained amenities. Guests appreciate the meticulous attention to cleanliness throughout the hotel.

The staff are frequently commended for their exceptional service. Friendly, helpful and attentive, they significantly enhance the guest experience. Staff members like Fernando, Mario and Kevin are often mentioned for their outstanding roles in making guests feel welcome and accommodated.

Families find the hotel particularly accommodating with spacious and comfortable rooms suited for family stays. The staff's kindness and the family-centric amenities contribute to a safe and welcoming environment for those traveling with children.

The WiFi is generally reliable with good coverage in most areas, though a few guests have reported variability in signal strength depending on their location within the hotel. Overall, connectivity is satisfactory for most visitors.

Beds at the hotel receive high praise for their comfort and quality. Guests often describe them as very comfortable, contributing to restful nights and a cozy sleep environment.

Hotel Museo Los Infantes exceeds expectations for a three-star establishment with many guests noting that it offers a level of service and quality akin to higher-rated hotels. The historical decor, cleanliness and attentive staff create a luxurious atmosphere, often described as providing excellent value for money.

In summary, Hotel Museo Los Infantes provides a unique blend of historical charm and modern comfort, making it a highly recommended destination for travelers seeking a memorable and enriching stay in Santillana del Mar.
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Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Hotel for Yoga

3-Star Hotel

Room Types
Double or Twin Room These spacious double or twin rooms feature a classic decor. They are equipped with a flat-screen TV and are centrally-heated. The private bathroom with bath tub and shower includes a hairdryer. An extra bed is available on request.

Junior Suite These spacious rooms feature 2 double beds and a classic decor. All rooms are equipped with a flat-screen TV and are centrally-heated. The private bathroom with bath tub and shower includes a hairdryer.

Twin Room with Extra Bed (2 Adults + 1 Child) These spacious rooms feature a classic decor, are centrally-heated and are equipped with a flat-screen TV. The private bathroom with bath tub and shower includes a hairdryer.

Family Room Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. This family room has a wardrobe, parquet floors and a flat-screen TV. The unit has 2 beds.

Double or Twin Room with Balcony Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a bidet. This twin/double room features a wardrobe, parquet floors, a flat-screen TV and a balcony.

Guest Reviews
8.9
Excellent
Location
Hotel Museo Los Infantes boasts a superb location in the picturesque village of Santillana del Mar, making it ideal for exploring this historic region. Its central position ensures that guests are only a few steps away from the charming old town, local restaurants and key attractions, including the renowned Altamira Caves. The hotel is conveniently situated at the edge or entrance of the old town, allowing easy access to the village's main pedestrian streets and historical sights.

Despite being centrally located, the hotel maintains a peaceful ambiance, offering both convenience and tranquility. Nearby parking options and a bus stop right outside add to the ease of travel. Guests can enjoy the beauty and charm of the area with the added benefit of being able to explore everything on foot.

The setting itself is striking, nestled in a restored historic building that adds to the overall allure. The hotel also features access to beautiful gardens and is noted for its clean, comfortable accommodations, making it a perfect base for visitors looking to immerse themselves in the rich history and culture of Santillana del Mar.

Breakfast
Hotel Museo Los Infantes excels in offering a noteworthy breakfast experience, garnering numerous positive reviews from its guests. The breakfast buffet is often described as excellent, amazing and comprehensive, featuring a wide range of high-quality, homemade and local products. Guests appreciated the variety, from fresh orange juice and delicious fruits to freshly prepared eggs and local specialties like fresh milk and quesada.

The buffet boasts an impressive assortment, accommodating different tastes and dietary needs, including options for celiacs. Many guests found the breakfast to be a delightful and generous start to their day, mentioning it as one of the best they've had, even comparing it favorably to other hotels along their travels. The staff also received praise for their friendly service, enhancing the overall breakfast experience.

In summary, breakfast at Hotel Museo Los Infantes is well-regarded for its quality, variety and local flavors, making it a popular highlight for visitors.

Dinner
Hotel Museo Los Infantes provides an enjoyable dining experience with the on-site restaurant and bar offering good service in both the restaurant and the cafeteria. While the hotel itself lacks room service and some guests have noted the absence of an exclusive gastronomic option within the premises, the staff make up for this by offering solid recommendations for nearby restaurants, ensuring guests can enjoy quality meals for lunch and dinner. The on-site dining options include the choice to eat in the dining room or on the inviting street-side terrace, adding to the overall pleasant ambiance. While there is mention of the restaurant being closed at certain times, the abundance of nearby dining and drinking establishments ensures that guests have ample options to explore.

Rooms
Hotel Museo Los Infantes offers rooms that frequently impress guests with their size and comfort. Many highlight the spaciousness of the rooms, often mentioning their bright and airy atmosphere, especially those with private balconies. The furnishings and decor, while sometimes described as antique or outdated, contribute to a cozy and well-maintained environment. Cleanliness is consistently praised with rooms kept in perfect hygienic condition and equipped with quality bedding. Guests appreciate the large and very comfortable beds, noting the presence of extra pillows and amenities like showers and tubs that enhance the experience.

Despite the overwhelmingly positive feedback, a few guests mentioned some drawbacks. Certain rooms were described as outdated or dark with furniture that could use upgrading. Some reviews also noted issues with noise insulation and dim lighting in certain areas. However, the overall sentiment remains favorable with many guests expressing satisfaction with the comfortable, quiet and beautifully decorated spaces.

In summary, Hotel Museo Los Infantes' rooms are large, comfortable and generally well-maintained, providing a pleasant stay for visitors. The hotel blends traditional decor with modern comforts, making it a highly recommended stop for travelers seeking a blend of historical charm and contemporary convenience.

Beds
Hotel Museo Los Infantes has earned high praise for its beds, consistently described as comfortable, very comfortable and even super comfortable. Guests have been delighted by the spaciousness and size of the beds with many mentions of large and giant beds contributing to a pleasant night's sleep. The bedding quality has also been highlighted, often referred to as comfortable and proper in support with additional soft pillows enhancing the sleep experience.

Most reviews emphasize the beds' comfort, but a few guests have found the mattresses too firm or too soft for their liking. Nonetheless, these instances seem minimal compared to the overwhelmingly positive feedback about the beds being a standout feature. Overall, visitors looking for a restful and cozy sleep environment will likely find Hotel Museo Los Infantes to be a reliable choice.

Cleanliness
Hotel Museo Los Infantes consistently impresses with its exceptional standards of cleanliness and thoughtful decor. Guests frequently highlight the pristine conditions throughout the establishment, from the spotlessly clean rooms to the well-maintained common areas. Visitors appreciate the meticulous attention to detail, noting that everything is not only very clean but also beautifully organized and well cared for. The hotel's staff contributes significantly to the overall experience, ensuring an immaculate environment and demonstrating a high level of professionalism and dedication. Each room, marked by elaborate and neat decoration, aligns with the lush ornate theme of the hotel, providing a comfortable and appealing stay for all guests. Overall, Hotel Museo Los Infantes stands out for its outstanding cleanliness, making it a delightful and hygienic choice for travelers.

Staff
Hotel Museo Los Infantes is renowned for its exceptional staff, who consistently receive glowing praise from guests. Visitors frequently highlight the team’s friendliness, helpfulness and attentiveness, which significantly enhance the overall stay. Notably, Fernando and Mario are often mentioned for their exceptional service and Kevin receives accolades for his efficiency and kindness at the reception. The courteous reception and housekeeping staff, along with the hotel's welcoming atmosphere, make guests feel at home.

Guests appreciate the staff’s professionalism and personalized attention, from assisting with luggage and offering specific parking recommendations to providing thoughtful service like sending forgotten items. The warm and accommodating nature of the team is a recurrent theme in reviews with many noting the staff’s readiness to help and their detailed attention to guest needs.

Overall, the team at Hotel Museo Los Infantes creates a hospitable environment through their unmatched service, making it clear why this hotel is a preferred choice for many travelers.

Wi-Fi
Hotel Museo Los Infantes offers a generally positive WiFi experience for its guests. Many reviews highlight the strong and stable WiFi signal throughout the hotel, making it convenient for staying connected. However, there are mentions of occasional issues with signal strength and speed in some rooms, indicating that while the public areas and some rooms benefit from excellent connectivity, improvements could be made in other parts of the hotel. Overall, guests can expect a reliable internet connection with some variability depending on their location within the property.

Family
Hotel Museo Los Infantes is an excellent choice for those seeking a family-friendly environment. Guests have consistently praised the hotel for its lovely family stays and its excellent value for family vacations. The facilities are well-suited for families, offering spacious and comfortable family rooms, though some guests noted that the family rooms can feel a bit small yet manageable. The staff, especially Fernando, are notably kind and super friendly with kids, adding to the family-friendly atmosphere.

The hotel caters well to family needs with its family-centric amenities and services. Guests have highlighted the ideal setup for family excursions and vacations, mentioning how the atmosphere feels safe and welcoming for families with children. Most guests at the hotel are families, ensuring a quiet and peaceful night for everyone.

However, there are a few mentions that the hotel might not be the best fit for families seeking more space or different setups, as some family rooms have double beds placed next to each other with little space in between.

Overall, the family proprietors and the attentive staff make Hotel Museo Los Infantes a recommended destination for families looking for a comfortable and accommodating stay.

3 Star
Hotel Museo Los Infantes has consistently impressed guests, providing a level of service and quality that often surpasses its official three-star rating. Visitors frequently note the hotel offers superb value for money with comfortable and clean rooms that exceed expectations for a three-star establishment. The decor, reminiscent of a museum, adds a unique and stylish touch that enhances the overall guest experience.

The facilities and amenities receive high praise, contributing to a stay that feels more luxurious than the star rating might suggest. Cleanliness is highlighted as excellent and the friendly, attentive staff contribute significantly to the positive atmosphere. The hotel is consistently described as delivering great value with many guests suggesting it should be considered a five-star property. Overall, Hotel Museo Los Infantes provides a solid, commendable stay with a quality that goes beyond typical three-star standards.

Historic
Nestled in a historic village, Hotel Museo Los Infantes stands as a beautiful testament to the past. This stunning old stone building exudes character with its antique furniture and classic décor, marrying the nostalgia of a bygone era with meticulous preservation. Guests are repeatedly captivated by the hotel's resemblance to a museum with its period furnishings, art pieces and a plethora of historical curiosities that adorn its hallways and rooms.

The ambience immerses visitors into a time travel experience, evoking the 18th and 19th centuries within an elegant and refined manor house. The timeless palace features a façade that reflects its storied past and the interiors are impressively and attractively furnished, blending old-world charm with modern-day cleanliness and comfort. Every nook of the hotel is filled with antiques, making it a living museum and every corner tells a story.

This well-maintained historic property, often described as a historical decor gem, boasts a picturesque and serene environment just on the outskirts of the old city center. The surrounding historic town complements the hotel’s architectural grandeur, offering a full experience of stepping back in time. The atmosphere is enchanting, ensuring every stay is not only comfortable but also an unforgettable encounter with history. Whether it's the beautifully restored rooms, the historical artifacts or the artistic vibe, Hotel Museo Los Infantes provides a unique escape that is both interesting and deeply anchored in its rich heritage.


No, Hotel Museo Los Infantes doesn't have any pool.

No, a spa isn't available at Hotel Museo Los Infantes.

No, Hotel Museo Los Infantes doesn't allow dogs.

No, parking facilities aren't available at Hotel Museo Los Infantes.

No, Hotel Museo Los Infantes doesn't have a gym.

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