Mercure Resort Sanur

Sanur , , Jalan Mertasari (Show on Map)


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Summary of reviewsOverall, the Mercure Resort Sanur provides exceptional service and experience, making it a great affordable four-star hotel option for guests. While some found the facilities to be adequate but tired, the majority of guests were satisfied with their stay and did not have any complaints. Despite neighboring five-star resorts, the Mercure Resort Sanur stands out for its excellent service and affordability.
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Categories
Hotel near Golf Courses

Beachfront Hotel

Hotel near The Beach

Eco Friendly Hotel

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Children's Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

Hotel with Tennis Courts

Hotel for Yoga

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types
Deluxe Twin Room Spacious room features air conditioning, a minibar . The private bathroom has a shower and free toiletries.

Superior King Room Room features air conditioning, a cable TV and private balcony. The private bathroom has a shower and free toiletries.

Superior Twin Room Twin-sharing room features air conditioning, a cable TV and private balcony. The private bathroom has a shower and free toiletries.

Deluxe King Room Spacious room features air conditioning and a minibar. The private bathroom has a shower and free toiletries.

Executive King Room The spacious double room provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Executive Twin Room The spacious twin room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.

Family King Room The spacious family room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Tranquil Getaway Package at Superior Room Rooms are 32 square meters. - One Time dinner for 2 persons on 03 March 2022 - Free Upgrade to the next room category - Late Check out until 04.00 pm - 20% off on dining and spa treatments (advance reservation D-2 is required) - Complimentary leisure activities

Family Room with King Bed and One Sofa Bed

About Mercure Resort Sanur
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Guest Reviews
7.6
Good
Location
Mercure Resort Sanur is an ideal destination for beach lovers as it boasts a beautiful property right on the Sanur beach. Guests can enjoy a beachside bedroom, restaurant facing the beach and easy access to the beach, making it an excellent location for swimming, surfing, paddleboarding and kite surfing. Moreover, the hotel is placed at the far end of the beach, providing guests with peace and tranquility amidst lovely surroundings. The location is convenient as it is within walking distance to shops, local food night markets and a bicycle lane along Sanur beach. Guests can also take a cheap taxi ride into town to explore other parts of the city. The hotel's fantastic location makes it a hit with guests who love staying close to the water and it's not too far from surfing, paddle board and kite surfing schools. The eight kilometers walking and bike track is another attraction for guests to explore the local area. Finally, the resort is a little paradise with a private beach, fabulous greenery and good facilities around the property.

Breakfast
Guests have had mixed opinions about the breakfast at Mercure Resort Sanur. However, many have praised the big and diverse selection of breakfast items available, describing it as amazing, excellent and the best in Bali. Some travellers were particularly impressed with the good choice of fruits and delicious coffee on offer. Others found the breakfast to be good, adequate or nice. However, some guests were disappointed with the lack of variety, outdated options and average quality of food. Additionally, a few reviewers felt that the buffet breakfast was overpriced, lacked choices or regularly ran out of items. Despite this mixed feedback, there seems to be a wide selection of breakfast items available at the resort.

Dinner
Guests who have recently stayed at the Mercure Resort Sanur have reported mixed opinions on the quality of the dinner. Some of them praised the theme dinners as being excellent, while others described the food as OK without ever hitting excellence. Unfortunately, the food menu was generally considered poor and in some cases rather blah. Additionally, some reviewers reported less than satisfactory experiences with the kitchen staff with one guest stating that they cooked their main dish but then told them they didn't have their partner's dish. However, breakfast was a pleasant experience in a poolside location, although some guests felt that it lacked flavor and was overpriced. Despite the mixed reviews, guests looking for dining options will find plenty of opportunities just a short walk from the hotel.

Rooms
The Mercure Resort Sanur offers lovely accommodation with comfortable and clean rooms that face either the garden or the swimming pool, making it the perfect place to relax after a day out. While some reviews mentioned that the rooms require a bit of upgrade and repairs, the hotel is refurbishing its rooms to address this concern. Some also noted that the bathroom needs renovation and that the building looks a bit outdated, but most guests found the rooms well-maintained and with comfortable beds. The hotel's traditional grass thatched roof adds to its charm, while the rooms' balconies provide a nice spot to relax. Overall, despite some minor issues, the rooms are clean, comfortable and offer a good size.

Beds
The Mercure Resort Sanur is a great place to stay if you want a comfortable bed to rest on during your travels. Though some guests found the mattresses to be a little uncomfortable or firm, many praised the comfortable beds and spacious rooms. However, guests should note that there is no selection of pillow sizes available. It's important to note that one guest found the bed to be old and uncomfortable and another found bugs in their bed - but these seem to be isolated incidents. And while some guests experienced bed springs that made it difficult to sleep, others found the bed to be made up of two singles pushed together, adding to the space and comfort level. Overall, the beds at Mercure Resort Sanur are a great choice for a good night's sleep.

Cleanliness
Mercure Resort Sanur is a relaxing holiday destination for those wanting a lovely, clean environment. The grounds are well-kept and the rooms and showers are clean and well-maintained. However, some guests have mentioned that the hotel could do better when it comes to cleanliness. They reported unclean glasses and cups, dirty and unusable rooms and even bugs in bed. Some reviewers noted that the hotel is in need of refurbishment and the maintenance of some areas is poor. Despite this, many guests praised the hotel for its clean pool, lovely and clean garden and polite and thorough room cleaning staff. Overall, Mercure Resort Sanur is a decent choice for a relaxing holiday, although some areas could benefit from a deep clean and refurbishment.

Staff
If you're looking for a hotel with friendly and helpful staff, Mercure Resort Sanur is definitely worth a visit. Guests rave about the staff's friendliness and willingness to go above and beyond to make their stay comfortable. The service is excellent and the staff is always ready to help with any special requests. While there are some negative reviews regarding slow check-in and staff mistakes, the overwhelming majority of guests praise the staff's attentiveness and accommodating nature. Many mention specific staff members by name, emphasizing their kind and helpful nature. The location, value for money and breakfast also receive high marks. If you're planning a trip to Bali, Mercure Resort Sanur should be at the top of your list.

Pool
The Mercure Resort Sanur is located in a quiet part of Bali, offering a beautiful setting for a relaxing holiday. The location is perfect with the pool area being close to the beach and guests enjoy lovely views from the pool. The two pools are great with one smaller pool near the restaurant being a good temperature for swimming and the other being larger, however, some guests found the temperature to be way too warm and others were frustrated that it closed at 5 pm. Despite some guests having reservations about the management and facilities of the pools, others found them to be nice, clean and perfect for swimming. However, some guests found that the pools could be inaccessible due to the presence of loud children. The pool bar seems to be hit or miss with some guests finding it poorly stocked, while others enjoyed the Genius Bar am Strand. Some guests found the payment process complicated and the drinks selection limited. The staff was generally friendly, although some guests reported issues with the pool-bar chief being unfriendly. Overall, the Mercure Resort Sanur has a lovely pool and pool area, perfect for those seeking a peaceful getaway.

Beach
The Mercure Resort Sanur boasts a fantastic location right on the beach, offering easy access to guests' favourite beachside activities. The hotel even has its own private beach area with plenty of loungers and comfortable beds. The beach is lovely and relaxing with shade provided by the trees. The property is spread over a large area, giving guests plenty of space to enjoy their beachside holiday. While some guests mentioned that the beach has trash, others noted that the beach is well-kept and beautiful with deep water at high tide perfect for swimming or water sports like kitesurfing and surfing. Despite some comments about outdated rooms, guests overall enjoyed the proximity to the beach and the lovely beachside bedrooms. With a boardwalk stretching for miles along the beach and plenty of dining options nearby, this resort is the perfect location for a beachfront vacation.

Family
Mercure Resort Sanur is an excellent choice for families traveling with children. The hotel offers a range of activities for both young and old, making it ideal for families. The children's pool is a great way to keep kids entertained and the staff is friendly and accommodating. Even with a large group booking, the hotel proves to be great value for money, as the family rooms are of a great size. The hotel's accessibility to families is one of its main highlights with the Genius Café located nearby and right on the beach. Even with a sick child, the hotel staff exhibited kind and helpful behavior. The hotel is also always improving and has new projects happening, making it a great place to stay for families visiting Sanur. While some guests note that the hotel staff's English proficiency could be improved for a four-star hotel, the overall experience is positive and there are no major complaints.

4 Star
The Mercure Resort Sanur is an affordable four-star hotel with a four star rating mentioned by guests. The facilities were described as adequate, but some guests found the hotel to be tired and run down, not living up to the glamour they would expect from a four-star rating. However, the service and experience at the hotel was exceptional according to some guests. Although neighboring five-star resorts were observed, guests were content with their stay at the Mercure Resort Sanur. Despite some negative comments, the general consensus was very good with no notable complaints.

Beachfront
The Mercure Resort Sanur offers a delightful beachfront location, where guests can relax and enjoy the sun and sand. With easy access to the ocean, visitors can explore the various water activities available. Moreover, Genius Cafe, which is located right on the beach, is a fantastic place to enjoy food and drinks with an incredible view. The hotel is also near a plethora of restaurants, bars and shops, making it very convenient for guests. Despite being in the hustle and bustle of Bali, the location is not too busy, which provides a nice, peaceful retreat. Overall, the Mercure Resort Sanur is a lovely hotel in a prime location for those who want to enjoy the best Bali has to offer.


Yes, Mercure Resort Sanur has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at Mercure Resort Sanur.

No, Mercure Resort Sanur doesn't allow dogs.

Yes, parking facilities are available at Mercure Resort Sanur.

No, Mercure Resort Sanur doesn't have a gym.
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