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Segara Village Hotel

Sanur , Jalan Segara Ayu (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, Segara Village Hotel is a fantastic choice for those looking for a relaxing and peaceful stay in Bali. The hotel boasts stunning outdoor pools, including a beautiful emerald pool, surrounded by lush green spaces and giant trees. Families will love the range of pools and kids playground and club. The hotel's amazing grounds featuring beautiful gardens provide the perfect place to unwind and soak up the Balinese sun. Guests also rave about the helpful and friendly staff who ensure a fantastic stay.
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Categories

Resort near Golf Courses

Beachfront Resort

Resort near The Beach

Family Friendly Resort

Romantic Resort

Resort near Nightlife Spots

Resort with Swimming Pool

Infinity Pool Pool Swim Up Bar Outdoor Pool

Business Resort

Resort with Parking

Cheap Resort

Resort with Infinity Pool

Resort with Outdoor Pool

Resort with Swim Up Bar

Room Types

Bungalow Rooms feature views of tropical gardens. Maximum of 1 extra bed is allowed for this room.

Deluxe Double or Twin Rooms Rooms are located near the beach, restaurant and the hot tub bar. Maximum of one extra bed is allowed for this room.

About Segara Village Hotel

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Guest Reviews

8.6

Very Good

Location

Segara Village Hotel boasts a perfect location, right on the beach and close to everything you need. The hotel has easy beach access and beachfront paths, making it an ideal place for beach lovers. The resort is centrally located, providing guests with great access to eateries, shops and the main center of Sanur. The location of the hotel is strategic and one of the best in Sanur, as it is close to the port of Sanur and located in the beachfront. The hotel is also surrounded by a couple of good restaurants nearby, offering guests a variety of options. While the hotel is not located near many healthy restaurants, guests can find healthier options with a bit of a walk. Overall, the location and ambience of Segara Village Hotel are exceptional and provide guests with a peaceful and relaxing getaway directly on the beach.

Breakfast

Guests of Segara Village Hotel rave about the delicious breakfast options offered at the hotel. The breakfast buffet boasts a huge selection of both Western and Indonesian dishes with many praising the option of traditional Bali breakfast as the best of all. Some guests also enjoyed made-to-order coffee during breakfast. While there were some comments on limited breakfast options and cold food, most guests were impressed with the variety and tastiness of the breakfast buffet. Some even raved about the beautiful breakfast setting on the beach club in front of the hotel. Although some guests advised to skip the breakfast package due to pandemic-related restrictions on the breakfast menu, overall, the breakfast service and quality were highly praised by guests.

Dinner

The dinner experience at Segara Village Hotel has received mixed reviews from guests, but mostly positive ones. Guests have described the food and drinks as spot on and delicious with particular praise for the Byrdhouse restaurant. The modern hotel restaurant has also been commended for its high-quality food. The dinner ambience has been described as easy and relaxing with open-air as well as air-conditioned seating available at the beachfront restaurant. Service at the restaurant has been noted as excellent by many, although some guests experienced delays during their meal. One guest noted that the staff might need further training to improve the service. Overall, guests seemed to enjoy the dining options at the hotel with the exception of one reviewer who described the New Year's Eve dinner as below par.

Rooms

Segara Village Hotel offers a range of clean and comfortable rooms, from small rooms to spacious bungalows with beautiful views of the gardens and pool. Although some rooms are on the small side and could use updates, the rooms have everything you need for a comfortable stay, including comfortable beds and efficient air conditioning. Some guests have reported issues with bugs, ants and mosquitoes, but the hotel offers daily cleaning services to keep the rooms tidy. The staff is helpful and accommodating and some guests even received free upgrades to bungalows. Overall, Segara Village Hotel provides a lovely and enchanting atmosphere with spacious rooms that are perfect for families or couples.

Beds

The Segara Village Hotel offers a wonderful stay with its clean rooms and comfortable beds. Guests can enjoy a great night's sleep on the outstanding beds which have been described as the best some have ever laid on. However, some guests feel that there is room for improvement since some of the beds could be more comfortable and that the linens could be comfier. Despite this, most visitors appreciate the softness of the bed, while others have found them to be uncomfortable with only one pillow provided. Some rooms had twin beds pushed together to make a King bed with a ridge in the middle which was not ideal. Overall, while there are some mixed reviews, the majority of guests seem to have enjoyed their stay at the Segara Village Hotel.

Cleanliness

Segara Village Hotel is a beautiful and well-maintained resort located in a prime location. Guests appreciate the cleanliness of the hotel, as the rooms are very clean and comfortable, while the bathrooms are generally tidy, apart from some strange smells in the shower. The facilities, including the gardens, are immaculate and well-kept. The cleaning staff is very helpful and prompt in cleaning the rooms. However, some guests have reported that the curtains in the rooms are quite dirty and the beach could be cleaner. Also, some leaves falling in the yards can make them look dirty and some drains in the rooms have an unpleasant smell. Despite this, the vast majority of guests are pleased with the cleanliness and maintenance of the resort, which they describe as beautiful and well-kept, even during the pandemic. While some guests have reported insect problems, the hotel staff tries their best to keep the vast and sprawling gardens neat and tidy and guests generally appreciate their efforts. However, some guests have raised concerns about a lack of sanitation standards in the restaurant area. Overall, most guests are happy with the cleanliness and maintenance of the hotel, as well as the friendly and helpful staff.

Staff

If you are looking for a hotel with exceptional staff, look no further than the Segara Village Hotel. The staff here are marvelous, professional, attentive and amazingly friendly. They go above and beyond to accommodate guests and make them feel at home. Many guests have even received emails from the staff before they even noticed an issue. The staff are always very welcoming, friendly and incredibly helpful with top marks for amazing service. Guests praise the wonderful service with staff helping book boats and being responsive to any requests. The hotel offers everything you could want, from pools to a private beach and their own beach club with staff being knowledgeable and well-trained. However, some reviews mentioned that the staff could offer more food and drinks around the pool and some felt ignored. But overall, most guests felt that the staff was excellent, friendly and accommodating. There are limited staff numbers due to the pandemic, but many feel that the customer service could still be improved. Regardless, the majority of guests felt that the staff at Segara Village Hotel were nothing less than top-notch.

Wi-Fi

Segara Village Hotel boasts reliable wifi throughout the entire complex with no connectivity issues reported by guests. While it may slow down during peak times, the majority of guests found it to be steady and dependable even for work purposes. Reviewers were pleased to find good and fast wifi in all areas of the hotel, including the beach. Some guests did note a lack of electric sockets in public spaces, however. While there were a few negative comments about slow or non-functioning wifi, these were in the minority and the overall consensus was that the wifi at Segara Village Hotel is reliable.

Pool

The Segara Village Hotel boasts an array of stunning pools that guests love. With gorgeous designs and clear blue water, the pool areas are huge, comfortable and perfect for families with kids. The natural design of some of the pools, like the "rock pool," provides guests with a serene atmosphere to cool off and relax surrounded by giant trees. While the main pool tends to get crowded, there are three other beautiful pools, plus a kiddie pool, to choose from. Some guests were even able to sit for hours by the pool, sipping delicious drinks from the garden pool bar. The hotel's location is also great with easy access to the beach and ferry service to Nusa Lembongan. Though some reviews mention that the pool area can get busy with visitors from outside the hotel, overall, the pools are amazing and contribute to the lovely resort atmosphere.

Beach

Segara Village Hotel is a beautiful and relaxing beachfront hotel that's perfect for nature lovers. It's strategically located right on the beach and offers a great view of the ocean with access to all the beach activities and restaurants. The beachfront restaurant is a nice touch and there's a temporary area with couches and seats that's perfect for lounging. While some guests have mentioned that the beach could be cleaner, others have loved the quiet beachfront and tropical garden. The hotel is situated on a beautiful part of the beach and it's a popular spot for Denpasar and Sanur locals to come and play. Overall, the location is perfect for those looking for a beachfront experience in Sanur. Breakfast right on the beach is fabulous and it comes highly recommended.

Family

Segara Village Hotel is the perfect destination for families with young children. With child-friendly grounds and fantastic family facilities, it’s a great choice for a family holiday. The hotel appears to have a child care center, allowing parents to relax and enjoy their stay. In addition, there is a separate pool for kids, a daily children's program/daycare and a large kids' playground. The hotel is very kid-friendly and safe, making it an ideal spot for a family getaway. The family rooms are comfortable and spacious and the location by the beach is refreshing. Segara Village Hotel truly is a hidden gem in Sanur and many families love it!

Outdoor Pool

Segara Village Hotel offers guests a range of stunning outdoor pools to choose from, including the emerald pool which is particularly lovely. The pools are natural in design and surrounded by lush green spaces and giant trees, creating a peaceful and cool environment perfect for a relaxing swim. Families will be delighted to find a range of pools, including kiddie pools, as well as a kids playground and club. Guests rave about the amazing grounds featuring beautiful gardens, making it the perfect place to relax and unwind while soaking up the Balinese sun. The helpful and friendly staff also ensure a fantastic stay for guests.

Yes, Segara Village Hotel has pool(s) that belong to one or more of the following categories: Infinity Pool, Pool Swim Up Bar, Outdoor Pool.

No, a spa isn't available at Segara Village Hotel.

No, Segara Village Hotel doesn't allow dogs.

Yes, parking facilities are available at Segara Village Hotel.

No, Segara Village Hotel doesn't have a gym.

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