Sapporo, Chuo-ku Minami 8-jo Nishi 5-42043.049549,141.352072(Show on Map)
8.5
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSat, 08 Aug - Sun, 09 Aug08 Aug - 09 Aug
1 Room2 Guests
Info
Boasting a central and convenient location, Sapporo Excel Hotel Tokyu is merely minutes from the Nakajima-Kouen Station and the Susukino Station. With elegantly appointed guestrooms, fully equipped with modern amenities and providing a relaxing space for all guests, this hotel is a great choice for travellers seeking comfort and easy access to means of transportation.
Summary of reviews
Sapporo Excel Hotel Tokyu is highly praised for its strategic location and welcoming atmosphere. Situated within easy walking distance of Nakajima Park and the Susukino entertainment district, the hotel offers guests convenient access to local attractions, dining, and shopping options. Proximity to the Nakajima Koen Subway Station further enhances travel ease, with a shuttle bus service available to Sapporo Station. The hotel combines quiet surroundings with connectivity to the city's vibrant life, appealing to visitors for leisurely walks and entertainment.
Breakfast at Sapporo Excel Hotel Tokyu is lauded for its delicious array of local specialties and Hokkaido-sourced ingredients. The buffet's variety and quality exceed expectations, with standout items like live kitchen French toast and pork rice bowls. Guests enjoy a thoughtful dining experience, enhanced by attentive staff and delightful touches like sparkling wine. Though minor critiques exist about crowded areas and the breakfast fee, the offerings remain a recommended aspect of the stay.
Rooms are spacious and comfortable, surprising guests with their generous size and cleanliness. The hotel provides a well-maintained environment, with thoughtful amenities such as massage chairs and separated bathrooms. These features provide guests with a relaxing retreat, balancing comfort with good value and accessibility to the city's attractions.
Cleanliness is a standout feature, with consistently well-maintained rooms and facilities. The inviting atmosphere is complemented by the hotel's attentive hygiene standards. Despite occasional minor issues, the hotel maintains a clean and fresh vibe, supported by pleasant staff who contribute to the overall experience.
The professionalism and hospitality of the staff are frequently praised. Their excellent English communication skills, friendly demeanor, and attentive service enhance guest interactions, ensuring a pleasant stay. While rare instances of dissatisfaction are noted, the staff is overwhelmingly kind and accommodating.
Sapporo Excel Hotel Tokyu is a family-friendly choice, offering spacious rooms that comfortably accommodate up to five members. Children staying for free, combined with the hotel's variety of activities for kids, make it an appealing option for families. The accessible location and welcoming staff further enhance the family experience.
Guests can look forward to restful sleeps on the hotel's comfortable beds, with a choice of soft and firm mattresses. Memory foam pillows and spacious rooms contribute to relaxation. Positive remarks about sofa beds and additional amenities reflect the hotel's commitment to comfort.
While opinions on its star rating vary, Sapporo Excel Hotel Tokyu provides cost-effective accommodation combining spacious rooms with well-considered design features. Despite some perceptions of older facilities, the hotel offers comfort at a reasonable price, making it a popular choice for returning guests impressed by its price-performance ratio.
Categories
Ski
This 4-star deluxe hotel is an 8-minute walk to Susukino train station, which is also a bus stop for day trips to Sapporo Kokusai Ski Resort. This makes it highly convenient for accessing ski slopes.
Free Wi-Fi
A free and easy to use Wi-Fi service is available in the lobby and in all guestrooms for every business or leisure traveller.
Business
This hotel offers standard amenities suitable for business travel. Its location is convenient for accessing key business areas in Sapporo.
Family
Honeymoon
Romantic
Nightlife
Parking
Room Types
Double Room - Non-Smoking Features a 160 cm wide bed and free Wi-Fi. Room comes with cable TV, a refrigerator and hairdryer. Nightwear and slippers are provided.
Stylish Twin Room - Non-Smoking - Premium FloorLocated on 19th and 20th floors, this more spacious room features simmons beds, a seating area with a sofa, a TV, free WiFi and a refrigerator. It comes with an en suite bathroom including a hairdryer and toiletries. Nightwear is provided.
Twin Room - Non-Smoking - Standard FloorRoom featuring a TV, free Wi-Fi and a refrigerator. It has an en suite bathroom including a hairdryer and toiletries. Nightwear is provided.
Twin Room - Smoking - Standard FloorRoom featuring a TV, free Wi-Fi and a refrigerator. It has an en suite bathroom including a hairdryer and toiletries. Nightwear is provided.
Luxury Twin Room - Non-Smoking - Premier FloorLocated on 19th and 20th floors, this more spacious room features simmons beds, a seating area with a sofa, a TV, free WiFi and a refrigerator. It comes with an en suite bathroom including a hairdryer and toiletries. Nightwear is provided.
Single Room - SmokingOffering free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room offers air conditioning, an electric kettle, a carpeted floor, yukata, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Single Room - Non-SmokingFeaturing free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room is air-conditioned and has a flat-screen TV with satellite channels, an electric kettle, a carpeted floor and yukata. The unit has 1 bed.
Superior Twin Room with Extra Bed - Non-Smoking - Standard FloorThis twin room features a electric kettle, satellite TV and air conditioning.
Up to 3 guests can be accommodated in this room type. An extra bed will be provided for the third guest when booked for 3 guests.
Superior Twin Room with Extra Bed - Smoking - Standard FloorThis twin room has a electric kettle, satellite TV and air conditioning.
Up to 3 guests can be accommodated in this room type. An extra bed will be provided for the third guest when booked for 3 guests.
Twin Room - Non-Smoking - Excel View FloorProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides air conditioning, an electric kettle, a carpeted floor, yukata and a flat-screen TV with satellite channels. The unit offers 2 beds.
Twin Room - Smoking - Excel View FloorFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, an electric kettle, a carpeted floor and yukata. The unit has 2 beds.
Superior Twin Room with Extra Bed - Non-Smoking - Excel View FloorThis triple room has air conditioning and electric kettle.
An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 guests. Please indicate the correct number of guests at time of booking.
Superior Twin Room with Extra Bed - Smoking - Excel View FloorThis triple room features a electric kettle and air conditioning.
An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 guests. Please indicate the correct number of guests at time of booking.
Deluxe Twin Room - Non-SmokingThis quadruple room has air conditioning, satellite TV and sofa.
An extra bed will be prepared for a 3rd and 4th guest, only when the booking is made for 3 guests. Please indicate the correct number of guests at time of booking.
Deluxe Twin Room - SmokingThis quadruple room features a seating area, sofa and electric kettle.
This quadruple room has air conditioning, satellite TV and sofa. An extra bed will be prepared for a 3rd and 4th guest, only when the booking is made for 3 guests. Please indicate the correct number of guests at time of booking.
Hollywood Twin Room - Non-Smoking - Premium FloorThe spacious twin room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. The twin room features a sofa, a carpeted floor, yukata, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Exclusive Twin Room - Non Smoking - Premium FloorThe spacious twin room offers air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The twin room features an electric kettle, a sofa, a carpeted floor, yukata, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Premium Suite - Non-Smoking - Premium FloorThis spacious suite is comprised of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with satellite channels, an electric kettle, a sofa and a carpeted floor. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Review Summaries
Location
Sapporo Excel Hotel Tokyu offers an enviable location that caters to a variety of needs and preferences, as confirmed by numerous guest reviews. Strategically positioned, the hotel is within easy walking distance of Nakajima Park and the bustling Susukino entertainment district. This ideal placement ensures guests can enjoy leisurely strolls to local attractions and have access to several dining and shopping options. The proximity to Nakajima Koen Subway Station facilitates convenient travel around Sapporo, with a shuttle bus service available to further ease transportation to Sapporo Station.
While the hotel sits slightly away from the immediate city center, it remains within walking distance, allowing visitors to explore landmarks like Odori Park and offering a quiet atmosphere ideal for morning walks. The nearby convenience stores, including Lawson and Seicomart, further enhance the accessibility for essentials and groceries. Concert-goers and event attendees will appreciate the closeness to Zepp Sapporo and other live venues, while families can enjoy the snow play in nearby Nakajima Park.
In addition to the advantageous location, guests consistently praise the friendly and attentive staff, contributing to a pleasant overall experience. With clean, spacious rooms, and good accessibility via public transportation, the hotel stands out as a comfortable base for exploring Sapporo. Despite minor inconveniences related to distance from certain areas, the hotel provides a satisfying blend of quiet retreat and connectivity to the city's vibrant life.
Breakfast
Sapporo Excel Hotel Tokyu's breakfast offerings have generally received praise for their delectable taste and impressive variety. Many guests highlight the breakfast buffet as a must-try, featuring an array of delicious local specialties and Hokkaido-sourced ingredients. The menu's diversity and quality seem to live up to, if not exceed, expectations, with offerings such as live kitchen French toast, rice balls, and pork rice bowls earning particular acclaim.
The breakfast experience is enhanced by thoughtful service, with staff attentively guiding guests to preferred seating, including window spots that make for a pleasant dining experience. Sparkling wine available in the morning adds an elegant touch that some guests find delightful.
While the overall feedback is quite positive, there are a few aspects to consider. Some guests note that the breakfast area can be crowded, and the space itself might feel narrow. A few people expressed that the buffet offerings did not change substantially over multiple days and pointed out the lack of options catering to specific dietary needs like lactose intolerance. Additionally, the breakfast fee might seem steep to some, given limited choices on occasion.
Despite these minor critiques, the breakfast at Sapporo Excel Hotel Tokyu largely impresses with its excellent quality, generous portion sizes, and satisfying variety, making it a highly recommended aspect of the stay.
Rooms
Sapporo Excel Hotel Tokyu impresses guests with its notably spacious and comfortable rooms, delivering an experience that feels more generous than typical accommodations in Japan. Many visitors are pleasantly surprised by the ample size, which is suitable for families, making their stay relaxing and enjoyable. The cleanliness leaves a lasting impression, ensuring a well-maintained and welcoming environment. Guests appreciate thoughtful room amenities, including features like massage chairs and separated bathrooms, which add to the convenience and comfort of the stay. The strategic location of the hotel also garners positive remarks, being near a subway station and within easy reach of local attractions and shopping areas. Balancing the spaciousness with good value, Sapporo Excel Hotel Tokyu offers a calm and satisfying retreat for travelers seeking comfort and accessibility in the heart of the city.
Beds
Travelers staying at the Sapporo Excel Hotel Tokyu can expect a restful night's sleep on its notably comfortable beds. Boasting a combination of soft and moderately firm mattresses, these beds cater to diverse preferences, providing gentle support for a sound sleep. Guests have praised the memory foam pillows for their comfort, and the option of two types of pillows ensures personalized bedtime comfort. The rooms themselves offer spaciousness, enhanced by wide hallways and ample corridor space, contributing to an overall relaxing atmosphere. Whether opting for a large room suitable for families or enjoying the sleek design of individual accommodations, guests will find that the beds and pillows consistently deliver quality rest. For those requiring additional sleeping arrangements, the sofa bed has received positive remarks for its comfort and size. Overall, Sapporo Excel Hotel Tokyu provides an excellent setting for relaxation, further complemented by thoughtful amenities like slippers and loungewear.
Cleanliness
Sapporo Excel Hotel Tokyu shines in terms of cleanliness, with guests frequently praising the impeccably maintained rooms and facilities. The spacious rooms provide a level of comfort, with cozy beds and cleanliness being standout features. The hotel's attention to hygiene and the regular, careful cleaning contribute to a welcoming and pleasant atmosphere. Despite the building's age, it exudes a clean and fresh vibe that enhances the overall experience. Staff members are noted for their pleasant demeanor, aligning well with the hotel's high standards of cleanliness. Though minor issues with dust and hair were reported occasionally, the positive aspects of cleanliness generally outweigh these concerns. The well-equipped facilities, including clean bathrooms with bathtubs, also add to the appeal. Overall, Sapporo Excel Hotel Tokyu offers a very clean and comfortable environment, ensuring a satisfying stay for its guests.
Staff
The staff at Sapporo Excel Hotel Tokyu consistently receives positive feedback for their professionalism and hospitality. Guests commend the front desk for their excellent English communication skills, which make check-in and other transactions clear and swift. Travelers find the staff to be friendly, polite, and extremely helpful, also noting their courteous demeanor and attentive service. The service staff in the restaurant is often highlighted for their wonderful and accommodating approach, especially during breakfast. Guests appreciate that the staff is hospitable and proficient, providing smooth and pleasant service experiences. The general impression is that staff members are kind, smiling, and eager to assist, ensuring guests feel well cared for throughout their stay. While there is a rare mention of a staff member appearing displeased, the overwhelming consensus is that the team is kind, accommodating, and contributes significantly to a satisfying hotel experience.
Family
Sapporo Excel Hotel Tokyu is a family-friendly destination that offers an enjoyable stay for guests with children. The hotel boasts spacious rooms, large enough to comfortably accommodate families of up to five members, ensuring that everyone can relax without feeling cramped. Notably, children can stay for free, making it an economical choice for families traveling with kids. Visitors have praised the affordability of the accommodation, adding to the appeal for those traveling with large groups.
The hotel also offers fun activities for kids, such as the opportunity to make their own soft serve ice cream, a treat that has left the young guests delighted. The overall environment is suitable for families, with friendly staff enhancing the experience. Parents have found it easy to fit their teenage children into a single room, allowing for more convenience during their stay. With a prime location providing easy access to downtown Sapporo, this hotel stands out as a top choice for families planning their next visit.
4 Star
Sapporo Excel Hotel Tokyu presents a mixed experience for its guests, straddling the line between a three and four-star designation. While opinions vary on its star rating, the hotel is appreciated for offering spacious rooms with well-considered design features, providing comfort at a reasonable price. Though some guests perceive the hotel's facilities as old, they find the overall experience to be cost-effective. The hotel lobby exudes a touch of luxury, hinting at its aspirations for a higher standard. Despite some critiques about the service levels not quite matching typical business hotel expectations, many guests express a willingness to return, particularly impressed by its exceptional price-performance ratio.
FAQ
No, Sapporo Excel Hotel Tokyu doesn't have any pool.
No, a spa isn't available at Sapporo Excel Hotel Tokyu.
No, Sapporo Excel Hotel Tokyu doesn't allow dogs.
Yes, parking facilities are available at Sapporo Excel Hotel Tokyu.
